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Hi,
Two days back my htc desire suddenly lost connection to the mobile network. I now get a small cross on top of the signal bars and "no service" written on the notification bar. Sometimes this changes to "sos".
The wifi is working fine. t
The only problem is voice and data over the mobile network.
I tried a lot of things:
reboot
flashed a new radio
complete wipe/ factory reset
flashed a new rom
But to no avail.
A strange thing did occur though, at a mall, my phone suddenly started working for a few minutes and then went back to the same state as before. This same thing happened last night too.
I am unable to understand this and request all of you to help.
current status:
Phone: htc desire amoled
s-on
bb: 32.56.00.32U_5.17.05.23
miui 17.15
Ring your provider.
S.O.S. Problem
Originally Posted by mythmystic
Hi,
I got a problem since upgrading to 1.7.17 ... I thought with new updates it's going to settle the problem.
I always get S.O.S, the emergency call thingy!
How to solve this? I tried flashing to CM7 and its fine.
So I assume the problem would be the ROM
Any solution to this? Patches or something?
I would love to continue on using MIUI
Thanks all
Regarding the above problem.. had the same thing... what i did is this..
on dial pad use *#*#4636#*#*
then goto phone information (first one)
scroll down you'll see "set preferred network type"
mine was selected "WCDMA" I changed that to "GSM Only"
Since then no problem of S.O.S has come to me
I am sending it here because I am unable to post in the forum... something to do with minimum of 10 Post.. Hope this helps
Guys thanks for your replies.
I have already done the *#*#4636#*#* bit and it hasn't helped.
Regarding the rom, I was originally on cyanogenmod 7 when this problem started. I re-flashed CM7. Didn't help. Then i flashed miui. the problem remains.
Although I would like to add that over the past two days, at two different locations, I have been able to make one call and recieve one. How this happens, I don't know.
Still trying to figure it out but I just read elsewhere on this forum an exactly similar problem being faced by a few people during the last few days.... so keeping my fingers crossed.
Ah! and one more thing, I have tried sim cards of almost all operators and none work in this phone.
Same problem here aswell,
me too tried every thing,
but non of them helpfull..
Still searching for help
This may seem like a dumb question, but the people experiencing this problem, are you in the same country/region?
Sent from my CM7.1 Desire using XDA Premium App
A little update in my situation:
I visited another city for an hour yesterday and the phone latched onto vodafone in seconds and worked like a charm but as soon as i got back to base, it was back to its dead state.
This is a really confusing situation because, one moment it seems like its a hardware problem (since none of the operator's sims tend to work in it while in delhi) and then sometimes it seems to be a network problem (as it seems to work just fine in some areas)
Guys, please.... please help. This is so frustrating.
guys i'm still waiting for a reply.... doesn't anyone here have a solution to my problem?
Install cm7, then full wipe and then install freshly your new rom.
I did that way and after that was network connection back.
Sry my bad english!
Sent My Desire.
i understand your frustration, im here just to tell u, i have a different situation which no one has any solution, ive googled and spent 1 whole F()[email protected]((U)#($I)(#U$)(U#)($U day but no one reported the same issue as me..
sigh
taaviu said:
Install cm7, then full wipe and then install freshly your new rom.
I did that way and after that was network connection back.
Sry my bad english!
Sent My Desire.
Click to expand...
Click to collapse
Hey this worked but only partially. Now the phone does latch on to network at most places except two: my workplace and home.
And in some places it shows full signal strength but calling is not possible.
Hello,
I’m currently having major issues with the radio I flashed. I installed Virtuous Sense 2.0.0 with Unity V4 yesterday and flashed it with the recommended radio; 26.04.02.17.
It seemed to work fine, WiFi worked and I can send/receive texts and make calls.
However, today I noticed I was unable to surf the web on my mobile data plan. A reboot didn’t help either. I also noticed that the icon was showing 3g in an area which I know doesn’t have 3g. So I rebooted again and this time I could surf the web, but very very slowly. It took 5 minutes to open the maket.
Anyway, I flashed my old, original radio back (26.03.02.26) and the problem still remained.
As a last resort I flashed the newest radio (26.10.04.03) and the problems still remain.
I also tried reflashing the stock ROM, but that didn’t make a difference either, as well as the advanced kernel from virtuous.
I’m lost. Any help would be appreciated !
Thanks !
Sorry, but this is a prime example why flashing radios isn't needed unless you are having issues related to radio functionality.
Have you tried calling your service provider and ask them if they are having issues with data or provisioning?
Sent from my HTC Desire Z using XDA Premium App
Spastic909 said:
Sorry, but this is a prime example why flashing radios isn't needed unless you are having issues related to radio functionality.
Have you tried calling your service provider and ask them if they are having issues with data or provisioning?
Sent from my HTC Desire Z using XDA Premium App
Click to expand...
Click to collapse
I totally agree and I have learned from this. What's odd is that reflashing the original, working radio now doesn't seem to work anymore either.
I didn't call them, but a friend of mine who lives in my neighberhood who has the same service provider, doesn't have any issues.
Thanks
Freekers1337 said:
I totally agree and I have learned from this. What's odd is that reflashing the original, working radio now doesn't seem to work anymore either.
I didn't call them, but a friend of mine who lives in my neighberhood who has the same service provider, doesn't have any issues.
Thanks
Click to expand...
Click to collapse
I would still call them and see if your device/sim is provisioned correctly.
Sent from my HTC Desire Z using XDA Premium App
I reflashed my old, original radio and this time I did not match RILs and all seems to be working as usual again.
Thanks for the input !
Randomly I have not been able to text, make calls or get a data connection with my phone. I was running CM 7.0.3 when this all of a sudden started. Restarting my phone would allow me to make calls and get a data connection for a few minutes and then I would not be able to do either. I flashed the newest CM7 nightly build and a new radio, Vision_Radio_12.57.60.25_26.10.04.12. The same problem continued so I flashed Virtuous 2.0.0 but that made no difference.
Anyone have any idea of what I can do to fix this?
Thanks.
I'd say try flashing a different ROM. But since you've fresh flashed the same ROM I'd say that pretty much counts.
Next I'd call the carrier and confirm that you SIM/account is in good standing, and that the towers are working properly in your area. I've had the freakout about "omg my phone is jacked up" and after flashing all kinds of ROMs, radios, etc. I just called T-mobile and they confirm that there was just a network problem in my area.
ur doing a full wipe right?
martonikaj said:
I'd say try flashing a different ROM. But since you've fresh flashed the same ROM I'd say that pretty much counts.
Next I'd call the carrier and confirm that you SIM/account is in good standing, and that the towers are working properly in your area. I've had the freakout about "omg my phone is jacked up" and after flashing all kinds of ROMs, radios, etc. I just called T-mobile and they confirm that there was just a network problem in my area.
Click to expand...
Click to collapse
I actually did flash a different ROM and the issue continued. I'll be contacting Bell to see if maybe it's a service issue.
smokeuout said:
ur doing a full wipe right?
Click to expand...
Click to collapse
I did a full wipe after trying the nightly CM7 and same issue.
knifer said:
I actually did flash a different ROM and the issue continued. I'll be contacting Bell to see if maybe it's a service issue.
I did a full wipe after trying the nightly CM7 and same issue.
Click to expand...
Click to collapse
If you contact bell they'll know that you rooted your phone and they will have less sympathy to help you fix it.
Sent from my HTC Vision using XDA App
evilcuber said:
If you contact bell they'll know that you rooted your phone and they will have less sympathy to help you fix it.
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
How? Do like I did and google the right build number for your device because they will ask, and you don't want to get caught saying 'GRJ***'
Sent from my HTC Vision using XDA App
evilcuber said:
If you contact bell they'll know that you rooted your phone and they will have less sympathy to help you fix it.
Click to expand...
Click to collapse
They won't know unless you tell them.
PaganAng3l said:
How? Do like I did and google the right build number for your device because they will ask, and you don't want to get caught saying 'GRJ***'
Click to expand...
Click to collapse
This.
i tell my carrier straight up that im rooted...they dont say anything...but im not calling tech support either
If the OP is just calling to see if their have been any reported service outages or interruptions in his area, whether he is rooted or not shouldn't matter.
A couple times in the past few years, I've had instances where I lost both data and voice service for up to a couple hours at a time, over the course of several days. Then the problem just goes away. This seems to fairly typical, if they are upgrading or repairing your local tower.
If the OP has tried flashing various ROMs, and tried a new radio, I'd be inclined to say the ROM is not the problem. If the problem persists, you may ask your carrier to send a new SIM (or go to their store and ask for one).
hi,
you are not alone!
i have this problem with OE HTC 2.3.3 stock rom! (unrooted original device from Nov. 2010)
so i had very bad mobile connection and after ~1day (without reboot) i can't phone with it.. mobile network only "x" but data connection is fixed to gprs.
very strange!
so i send my phone back and orderd new one.
i think this is was hardware problem.
short:
- reboot bringt full funktion but the mobile connection is not so good as 4month ago (same point).. 4month ago it was "H" and now only gprs
after many hours >8h. calls didn't work, the phone said "no provider"... (x)..
- the strange thing is that data connection is degrade to gprs
this problem exist from the last 2 HTC OTA updates. but onyl the last 2.3.3 makes it really unusable
i hope this problem don't come back with the new desire z now rootet with cm 7.10 rc1 (what a feeling)
Hi folks... I'm give up for searching. Let me open this thread.
I've been using CM7 and I never got this problem. My phone aways worked without touch baseband switcher option. In last Saturday my Defy started to lose carrier connection. Sometimes it show "only emergency calls", sometimes it show my carrier signal but I can't receive or make any calls. I need to reboot my device, then it works for a while. And yes, because of that my battery is draining very fast.
I've tried everything but nothing is working. I tried to change baseband, wipe cache/data/factory reset, delete bp_nvm_default folder contents and run baseband switch again with every available band option, re-flash everything again from stock Froyo, set up 3G only, 2G only, 3G preferred, flash older CM7 versions, flash last 4 Miui releases too... but it still losing connection. Believe me, I've tried every thing that I can find on google.
My carrier is "Oi", and my phone suppose to be working in 850/2100MHz mode. Could you guys help me? Is there others things that I should do? This could be a hardware problem? I don't think so, with stock Froyo rom it works flawlessly but I don't want go back to it. I don't have another SIM card to try.
I'll try a last shot: flash Froyo again and save bp_nvm_default for CM7. Maybe this could work, I don't know, I'm completely lost. But for now I need sleep, I'll try tomorrow.
Thank you! And sorry for my grammar mistakes. I need more English lessons.
UPDATE: With my friend's chip (TIM carrier) I've got no signal troubles, it's working like a charm. Now I put my Oi chip again and guess what? Yes, my phone loses signal after 15 min. God dammit, it's something with my carrier. I need to call them for support, but my carrier's call center people are a bunch of stupid morons. I can't figure how they could understand that I'm using an alternate firmware, i bet they will say that I need use only official firmware.
UPDATE 2: Ok, there's no way to make this work at Oi's network, I don't know why. So I moved to TIM. Using stock firmware isn't a option, since Motorola can't make a decent work, Motoblur sucks a lot. CM7 or MIUI running Gingerbread are much better than stock Froyo, even without Motoblur crap. Thanks guys for the answers!
Use a firmware specific to your region as base.
Sent from Android 2.3.7
ryan8r said:
Use a firmware specific to your region as base.
Sent from Android 2.3.7
Click to expand...
Click to collapse
Thanks! But yes, I tried it too.
Right now my system is running a Miui 1.10.28, using a RT brazilian Froyo as base (SBF file name: JORLA_U3_3.4.2_107-9_SIGNED_USAJORDMR1B15RETBRL). By the way, I've been using a Nordic 3.4.2_177-005 base system with Quarx's CM7 nightly builds for 4 months without problems, until last Saturday. I could test 3.4.2-179-2 CEE DEBLUR later, but I'm afraid that can't resolve.
Serious, I'm tired of this. Unfortunately I'll go back to brazilian RT froyo, with Motoblur s*** and slow down my system. I'm losing important calls this way. :'(
EDIT: My friend here in my work gives me his TIM chip, so now I'm testing it.
UPDATE: With my friend's chip I've got no signal troubles, it's working like a charm. Now I put my Oi chip again and guess what? Yes, my phone loses signal after 15 min. God dammit, it's something with my carrier. I need to call them for support, but my carrier's call center people are a bunch of stupid morons. I can't figure how they could understand that I'm using an alternate firmware, i bet they will say that I need use only official firmware.
crobertosjr said:
Thanks! But yes, I tried it too.
Right now my system is running a Miui 1.10.28, using a RT brazilian Froyo as base (SBF file name: JORLA_U3_3.4.2_107-9_SIGNED_USAJORDMR1B15RETBRL). By the way, I've been using a Nordic 3.4.2_177-005 base system with Quarx's CM7 nightly builds for 4 months without problems, until last Saturday. I could test 3.4.2-179-2 CEE DEBLUR later, but I'm afraid that can't resolve.
Serious, I'm tired of this. Unfortunately I'll go back to brazilian RT froyo, with Motoblur s*** and slow down my system. I'm losing important calls this way. :'(
EDIT: My friend here in my work gives me his TIM chip, so now I'm testing it.
UPDATE: With my friend's chip I've got no signal troubles, it's working like a charm. Now I put my Oi chip again and guess what? Yes, my phone loses signal after 15 min. God dammit, it's something with my carrier. I need to call them for support, but my carrier's call center people are a bunch of stupid morons. I can't figure how they could understand that I'm using an alternate firmware, i bet they will say that I need use only official firmware.
Click to expand...
Click to collapse
If this makes you feel any better, you are not the only one with this problem..i used to get no network using my sim but my mom's cardused to work fine (i use cm7)..no matter what I do, this problem keeps coming back after a month or so..and I have never flashed a stock ROM usong rsd lite as I have read many people screwing up their defys in that process..so did the only thing I could- changed my sim!
Sent from my MB525 using XDA App
abysstheking said:
If this makes you feel any better, you are not the only one with this problem..i used to get no network using my sim but my mom's cardused to work fine (i use cm7)..no matter what I do, this problem keeps coming back after a month or so..and I have never flashed a stock ROM usong rsd lite as I have read many people screwing up their defys in that process..so did the only thing I could- changed my sim!
Sent from my MB525 using XDA App
Click to expand...
Click to collapse
I've seen, I read many issues like mine. Let me ask you: are the SIM cards from the same carrier?
My phone used to work too. It was running CM7 for 4 months and now started to lose signal suddenly! So that's why I flashed it with RSD Lite 8 times and tried many CM7 versions and Miui last weekend. Maybe I have luck, but I always did it with 100% charged battery.
I'll call TIM, maybe they could give me some advantages or a equivalent plan. So I'll change my carrier.
i changed my carrier...i am not sure whether the same carrier SIM will work...i couldnt find anybody with the same carrier's SIM...so played it safe and got a sim from my mom's carrier..
try this baseband switcher
http://forum.xda-developers.com/showthread.php?t=1052745
abhifx said:
try this baseband switcher
http://forum.xda-developers.com/showthread.php?t=1052745
Click to expand...
Click to collapse
I already did it. But it was useless for me.
Sent from my MB525 using XDA App
going back to stock should really solve your problem...i wonder if it is a hardware issue covered under warranty...why dont you try getting it replaced??
abysstheking said:
going back to stock should really solve your problem...i wonder if it is a hardware issue covered under warranty...why dont you try getting it replaced??
Click to expand...
Click to collapse
Well, my phone is 7 months old. Warranty is still valid, but it works with stock firmware. So, I can't ask Motorola's support for replacement or fix it.
There's something wrong with my carrier's network. Here in my state, it was known as Brasil Telecom, but the company was brought by Oi, and they are joining their networks. When I had my old phone, it recognized BrT network, and a roaming signal appeared. The same happens when I use my Defy with stock firmware. But while I'm using a CM7 firmware, the phone show OI as a network available, no BrT and no roaming indicator. It's a bit weird, isn't? Oi's support can't explain why this happen, they just say that it's normal and that they won't charge me by roaming. I just can't realize how it was worked all this time.
Maybe I should change my carrier. Sometimes it delay my txt messages (send and receive). I took my sister's SIM card and I let it all day in my phone. TIM, again. And I have no signal losing, no battery drain, phone get on sleep mode normally. I need test it with SIM cards from Vivo and Claro, just in case.
i have the same issue... fixed with correct band !
mjtirur said:
i have the same issue... fixed with correct band !
Click to expand...
Click to collapse
Yeah, my case is just like a incorrect baseband. But there's something more, it's just impossible to be only a baseband issue!
I tried with the newer baseband switcher. First time I tried RT Brasil, them TIM, Vivo, Claro... so I started to try every single option. I don't know what I should do anymore. The solution seems to be change my carrier.
Hey bro! I had the same issue as you are experiencing a few days ago. Here's what I did:
In Baseband Switcher, choose the middle tab (i think it's europe or something), then select International RT (it's the first one).
Worked like a charm. (w/ TIM and VIVO)
Hopefully it'll work for you too! Good luck!
victorvasconcelos said:
Hey bro! I had the same issue as you are experiencing a few days ago. Here's what I did:
In Baseband Switcher, choose the middle tab (i think it's europe or something), then select International RT (it's the first one).
Worked like a charm. (w/ TIM and VIVO)
Hopefully it'll work for you too! Good luck!
Click to expand...
Click to collapse
I said it already, I tried it. With every single option. The RT international was the 1st option after the brazilian's options.
I'm moving to Tim. Now my phone isn't loosing signal. Oi's network sucks.
Sent from my MB525 using XDA App
Hi all, I posted in the CM10 support thread, but this issue doesn't seem to be well known so I'm raising it in its own thread.
I'm not having much luck with my newly-purchased Defy+. The factory firmware suffered random reboots, which is pretty well documented. I installed the latest CM10-20121018-NIGHTLY-mb526.zip, and the random reboots have stopped. However I now get occasional dropouts of phone and 3G service.
Usually, I find out when either I try to use data and even though the 3G icon suggests a connection, no data is transferred. Then the phone app hangs when I try to make a call. If people call me, they *do* get a ringtone, but my phone doesn't make any sound or visual feedback that there's a call coming in. Aircraft mode doesn't rescue the situation, I have to reboot the phone to get it to work.
Hope someone can help - I came from a rock-solid CM7 / HTC Desire HD setup, and this is doing my head in. Am happy to provide any more debug information as required.
NB I see from http://forum.xda-developers.com/showpost.php?p=31440310&postcount=321 that there is a known 3G data dropout bug on these phones, but that's not what I see - I can't make phone calls either. Plus my ROM has that fix in.
I have installed Connection Checker which will hopefully give me details of if there's any pattern to the problematic behaviour. Look forward to any feedback, thanks in advance.
topperdoggle said:
Hi all, I posted in the CM10 support thread, but this issue doesn't seem to be well known so I'm raising it in its own thread.
Click to expand...
Click to collapse
I'll let this go, but be aware that usually double posting will result in any subsequent threads being closed.
Change baseband. I had the same problem. It's solved changing the baseband.
Mine was Europe\central Europe\3.4.x or 3.4.2-145 changing to 2.21 no problem at all.
Sent from my MB526 using xda app-developers app
cyrusct82 said:
Change baseband. I had the same problem. It's solved changing the baseband.
Mine was Europe\central Europe\3.4.x or 3.4.2-145 changing to 2.21 no problem at all.
Sent from my MB526 using xda app-developers app
Click to expand...
Click to collapse
Thanks for the response, it's interesting and heartening. I can't find a factory SBF so I can't take it back to the shop.
FWIW, I find the baseband screen confusing. My service provider is Golan Telecom. They have a UMTS 2100MHz network, and rely on roaming with another local provider - Cellcom for GSM 900/1800 and UMTS 850/2100.
I think I understand the frequencies but not what the 2.21 etc means.
As I type this, the phone has been on 2.21 for 20 minutes, and is now exhibiting the problem again.
I am now trying Asia / China 0.26/1.10 which has frequencies 850/2100 MHz. If for no other reason than Israel isn't listed in the list. However, that didn't work for long, if at all. I'm absolutely hating this.
Can you or anyone add to this by suggesting how I might choose the right baseband out of the options given?
Try one by one according to your location.
Sent from my MB526 using xda app-developers app
cyrusct82 said:
Try one by one according to your location.
Sent from my MB526 using xda app-developers app
Click to expand...
Click to collapse
Well, my location (Israel) isn't in the list. I've tried many settings, with varying results, but not one has been able to avoid this problem where the phone (app as in the actual telephone) just hangs and I lose voice and data. I can keep going, but I don't understand why one would magically work. I think 900/2100 should work with my SP, and I don't understand the differences between the myriad of options that still result in the same frequencies. Have I missed something?
Is there anything else worth trying? I have heard that sometimes it can be a SIM problem, but my SIM isn't even a year old.
I think I have a fix, due to great work by coas (see http://forum.xda-developers.com/showpost.php?p=31025913&postcount=34).
My carrier (Golan Telecom) has a national roaming agreement with Cellcom. It seems that flashing the Cellcom radio for the Defy Plus has fixed the issue. It's been up for four hours now, which is four times as long as before.
I guess the issue is that flashing the SBF to root the Defy Plus, messed up the radio in some way, but I don't really understand the whole radio issue, and what is different in radios from different carriers' firmware. I thought GSM was GSM and UMTS was UMTS. Anyway it seems to be working so I'm not complaining.
Just wanted to put this here for the benefit of anyone else who might be having the same issue.
Sadly, it was a short-lived "fix". Still unreliable, just not quite as bad. I'm going to try the Orange (Partner) radio .sbf which coas tells me is updated, and if not, then return it to factory firmware and take it back to the shop.
topperdoggle said:
Sadly, it was a short-lived "fix". Still unreliable, just not quite as bad. I'm going to try the Orange (Partner) radio .sbf which coas tells me is updated, and if not, then return it to factory firmware and take it back to the shop.
Click to expand...
Click to collapse
If you are willing to stick with a Custom ROM, you can try a different setting on the CPU Settings.
Not a long time ago, I had similar problems and solved it enabling "load all modules" and "conservative" settings in the custom recovery.
Good Luck and let me know if it worked for you.
Hi, thanks for the answer. I didn't update the thread, but I can confirm that I took it back to the shop. The guy knew about the problem and replaced the handset, and now it's fine. So it's a hardware issue - he said it happens on around 1 in 5 Defy Pluses.
Hi, I had the very same problem with my defy+, it suffered that issue on CM9 and CM10. I could not resolve it and had to go back to stock, it works fine now.
It seems the problem is more frequent with national roaming in use.
After the replacement, is everything working fine even with CM10?