My power button is just too messed up to use to lock the screen. Can I still return it to bestbuy mobile or is that only for the people who bought the extended warranty? I can't remember what warranty I got automatically with the phone.
Sent from my Htcclay's SuperCM7 G2 using XDA App
Should be a one year warranty through HTC regardless of where you bought it from.
That's cool. Will I have to unroot my phone or are they cool with repairing or replacing rooted phones? Probably have to unroot right?
Sent from my Htcclay's SuperCM7 G2 using XDA App
Related
Ok, my phone was working fine, but just now the phone screen turned blaack, ive rebooted it, replaced the battery, slid it open, charged it, NOTHING WORKS!, i NEED it tomorow, is there ANY way to fix FAST!? HELP!
Your flex cable ribbon that connects mainboard and screen is broken/ripped.
Replacement cable cost $60 and you must order at least two of those. Then obiously replace it. Tho it's out of stock now.
Tough love, hate sliders now.
Whoareyou said:
Ok, my phone was working fine, but just now the phone screen turned blaack, ive rebooted it, replaced the battery, slid it open, charged it, NOTHING WORKS!, i NEED it tomorow, is there ANY way to fix FAST!? HELP!
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Click to collapse
You probably flashed something by jdkoreclipse, so your phone commited suicide.
Sent from my T-Mobile myTouch 3G Slide using XDA App
migueltherocker said:
You probably flashed something by jdkoreclipse, so your phone commited suicide.
Sent from my T-Mobile myTouch 3G Slide using XDA App
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Hahaha lmfao...
but seriously the flex is your problem here, it happened to me as well and I had to buy a broken slide on ebay ($58) and took the flex from there, I took the keyboard too cause it had the new one with the different zero xD
Sent from my T-Mobile myTouch 3G Slide using XDA App
My fone did the same thing, I got a free warranty replacement and got the newer slide.
Sent from my T-Mobile myTouch 3G Slide using XDA App
Where can I order one of these cables?
Sent from my SGH-T959 using XDA App
I broke my first G2 after 6 months of use. Its rooted and everything and while it looks almost new with no physical defects the problem is that the screen won't display any color - just all pitch black backlight. So I called t-mobile and they are sending me a brand new g2 while I send my broken one to HTC for repair. Anyone been in the same situation as me? It's not like they would reprimand my new phone if they see that I rooted the broken G2
agestyxracer said:
I broke my first G2 after 6 months of use. Its rooted and everything and while it looks almost new with no physical defects the problem is that the screen won't display any color - just all pitch black backlight. So I called t-mobile and they are sending me a brand new g2 while I send my broken one to HTC for repair. Anyone been in the same situation as me? It's not like they would reprimand my new phone if they see that I rooted the broken G2
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Well... if T-Mobile finds out you moded you phone. You will pay 200+ bucks. I just hope they don't find out
Sent from my HTC Desire Z using XDA Premium App
Who knows. I will say that I have never heard of anyone getting charged as long as there was no water damage. Please let us know how it goes.
Sent from my HTC Vision using XDA App
Worked for tmobile. They may charge you a restocking fee if the phone is flagged once it's repaired.
Sent from my PG06100 using XDA Premium App
Yup, if they notice your in deep doo doo sir.
Sent from my HTC Vision using XDA Premium App
shortlived said:
Who knows. I will say that I have never heard of anyone getting charged as long as there was no water damage. Please let us know how it goes.
Sent from my HTC Vision using XDA App
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Click to collapse
Aha my friend had to pay cause he rooted his droid and forgot to put it back to stock
Sent from my HTC Desire Z using XDA Premium App
i broke the screen on my Desire z a while back and had to send it to HTC while it was rooted cause i couldnt do a factory reset on it without the screen being on... they fixed it and sent it right back to me with no issues...
my understanding is that the very first thing they do is do a factory reset on the phone just in case the issue is software related...
so as long as u didnt go S-OFF i think you will be fine... make sure to let us know wt happens once u find out...
3 month bump: T-mobile didn't find out anything so I'm good, got a brand new rooted phone. S-off and everything; the screen just didn't work. I wonder what the person who fixed it was thinking....
My wife recently dropped her phone and has to send it in to get replaced, so now we need to unroot it. I went through all the steps of unrooting to get s-on which it now is. The only problem was when I tried to reinstall the PC36IMG.zip file it says the version is to old and cannot install. I was wondering if anyone has the link to the NON ROOTED OTA PC36IMG.zip. Or I am wondering if she downloads and flashes the update.zip file if it would it delete the superuser app??
Please help
From what I've seen on here, when it comes to physical damage to your phone, Sprint no longer cares if you're rooted, only if you brick the phone will they not honor the warranty.
Sent from my PC36100 using XDA Premium App
bimmerman7 said:
From what I've seen on here, when it comes to physical damage to your phone, Sprint no longer cares if you're rooted, only if you brick the phone will they not honor the warranty.
Sent from my PC36100 using XDA Premium App
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Click to collapse
Not true for me at least (Boston area). My phone randomly reboots and the usb is broken so I couldn't unroot so I took it to Sprint and they said its against policy to work on rooted phones
Sent from my PC36100 using XDA App
They have already sent her a replacement phone. I am not worried about that. I just want to return the phone without any questions being asked.
scotteboy34 said:
They have already sent her a replacement phone. I am not worried about that. I just want to return the phone without any questions being asked.
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They wont care, when they refurbish the phone they are gonna update the software anyway and totally wipe your phone, erasing whatever you had on there
Sent from my PC36100 using XDA Premium App
brennod10 said:
Not true for me at least (Boston area). My phone randomly reboots and the usb is broken so I couldn't unroot so I took it to Sprint and they said its against policy to work on rooted phones
I would go to a different Sprint store, your phone being rooted has nothing to do with your USB port being crappy, same thing happened to my USB port, I took my phone in, explained my phone wouldn't charge (by then my battery was drained) they went to the back and brought me out a replacement. The USB is a known issue with the evo they should have replaced your phone
Sent from my PC36100 using XDA App
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Sent from my PC36100 using XDA Premium App
Thanks
Got it guys, thanks for the help
bimmerman7 said:
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
Yeah the fat b**** in the back of the store that repairs the phones wouldn't even touch my phone when she heard it was rooted... and when I did unroot she gave a time of 2 hours just to clear storage on the phone even though I said I already did that. On top of that they said a replacement would be available over night... two days ago. Now I'm stuck waiting
Sent from my PC36100 using XDA App
So I guess it vary from store to store. I think my store might be cool. Actually one of the techs there taught me how to unlock my old palm pre. Oh and my usb port is starting to go. Does anyone know how it might work out if you just "lost" your phone?
Sent from my PC36100 using XDA App
hi guys
My Niece spilled tea over htc desire which was soaked.
I shook most of the tea out and attempted to dry it with a hair dryer on cool setting. However most of the liquid went inside the area which you can't get at unless you unscrew it (which will completely void the warranty).
I have attempted famous rice bowl thing which helped desire working. All button like home,menu,trackpad,back and search are working (ThankGod). One problem is battery is draining very quick and some times phone just does go to sleep it keeps waking up when ever its touched. Do i need to replace the battery?
I have checked battery usage and it says Display is using 67% and cell stanby 6%.
so Im unsure as to whether I could attempt to return it to Orange i have insurance for it.
1- If i return it to Orange would they mind that i am running lee droid hd rom running on my desire not their ROM which came with the phone? Does this void warrenty.
2- Does insurance cover tea or any liquid splidge?
Any advice on this guys would be great?
They won't accept it with the leedroid Rom. You will have to return it to stock. Use the gingerbread ruu to do this. Check the water sensor on the battery and on the phone. If these are red they might not accept it.
Sent from my HTC Desire using XDA App
If those water indicators are red they will definitely not accept for a warranty claim unfortunately
Sent from my CM7.1 Desire using XDA Premium App
He said he had insurance? I would think insurance covers accidents that warranty does not, at least I hope my phone insurance does.
I will check for water indicators. I have insurance with orange will this cover that?
Sent from my HTC Desire using XDA Premium App
I thought if a phones water sensor was red the warranty would be voided.
Sent from my HTC Desire using XDA App
There's a difference between warranty and insurance...
Warranty will cover a technical breakdown with the phone. Insurance will cover accidental damage to the phone (including water/tea damage I would assume), if not it's pretty rubbish insurance really.
My mistake, I must have misread the op
Sent from my CM7.1 Desire using XDA Premium App
Water indicator is showing as red. Shall I ask orange to send me new battery because phone is working alright. Phone does not go to sleep which makes battery drain quicker? Apart from that every thing is normal.
Sent from my HTC Desire using XDA Premium App
You say its orange which unfortunately doesn't have an ruu yet, was the phone bought direct from orange? Or carphone warehouse? The problem you have is if its a branded orange handset you have no way of returning it to stock, did you by chance note down the hboot screen before doing root? If yes can you please post, I will be able to tell from that if its branded or not.
Sent from my HTC Desire using XDA App
Oh my bad if you have insurance it should be fine. He doesn't need the orange ruu he can just flash the gingerbread one to return him to stock.
Sent from my HTC Desire using XDA App
Thanks guys for quick replies. My phone is soff as well. How can I s on it?. My phone came with orange Rom installed on it. Will that make any difference?
Sent from my HTC Desire using XDA Premium App
To s-on your phone download the alpharev dowgrader hboot. Then run the gingerbread ruu. It doesnt matter that you were on Orange. The gingerbread ruu debrands the phone anyway.
Sent from my HTC Desire using XDA App
Okay guys just rang orange they are ready to replace handset without any fuss. He asked me if I want black desire or brown. I said black he said it will be in stock in 2 days but if I want brown he will send today and will arrive 2morow. I asked for black.
Shall I downgrade hboot or not bother they r sending the new phone anyway? What do u suggest downgrade hboot and flash gingerbread ruu or return the phone without doing any thing?
Sent from my HTC Desire using XDA Premium App
I've been down this road with Orange Insurance. Turn it on, chuck it in a sink full of water and kill it good and proper and forget the custom rom stuff. They're going to exchange the phone at the door and expect to see a water (tea) damaged phone. Kill the phone good and proper is my advice and forget trying to switch to a rom that won't be detected by them. <Legal disclaimer - I do not advocate using the above methods to defraud your insurance, the advice given is purely hypothetical>. (Worked with my N80)
Thanks for reply. I have already told orange phone is working but battery is draining quicker and phone becomes hot. Orange still sending me replacement phone. Method above sounds risky. I am waiting for more advices before I try your method. Thanks.
Sent from my HTC Desire using XDA Premium App
Most phone company's don't mind if its got a Rom on I've been with Vodafone and every desire hd I have had they all had a Rom from xda on it and s-off and they never said a thing
Sent from my HTC Desire using XDA Premium App
Do I have to be a tmobile customer to return my G2 for a warranty...even though I didn't by it from them but fresh in a box somewhere else using the company simple mobile?
Sent from my HTC Vision using xda premium
Why would T-Mobile warranty out your G2? First your not their customer, second you didn't buy it from them. Simple answer no.
Sent from my HTC Vision using XDA App
Even if you were to use someone else's box, they would quickly check the phone and realize that it isn't T-Mobile's. The numbers behind the battery are a give-away.
Sent from my HTC Vision using XDA App
Why is it always so hard for people to understand what a Manufacturer's One Year Warranty means. Read the warranty statement that came with your phone, then contact HTC.