Data drops out straight away - Desire HD Q&A, Help & Troubleshooting

I'm on 2.2.1 with branded orange UK dhd. My problem is, when I turn on my mobile data, it comes on for literally 1 second and the icon disappears from the status bar. I've contacted Orange and they say its the phone not their network. Any ideas?
Sent from my Desire HD using Tapatalk

This happen to me, sometime last night.
No network data connection on Orange UK.
Thought it was a fault with my dhd, now I'm not so sure.
Edit. Definitely something wrong with Orange. Unable to connect to my account with the Orange app.
Sent from my Desire HD using Tapatalk

Hmm interesting, orange seem to be in denial. Can't wait til October when my contract runs out, get as far away from orange and all its crapware as I can
Sent from my Desire HD using Tapatalk

Related

Desire + Orange Service Provider

Anybody getting 'Message failed to send after multiple retries' on the Desire when using Orange??
I have been getting it very often, and I lose signal randomly for no reason at all. Don't really want to disable 3g, my brother on orange has no problems and hes only a room over.
Is it a desire radio software fault or is it just my luck?
Most of the times it works fine?
Yep mine is doing the same thing. Have you debranded yours by any chance? I have, wonder if its related to that. I phoned Orange and they told me to wait a few days and switch to gsm while they had a look at the local tower. It seems to be better now but it still does it occasionally even though theirs plenty of signal.
My Orange is working fine
Sent from my HTC Desire using Tapatalk
Mine seems to worked fine after I threatened it with a hammer and all seems to be fine then.
Sent from my HTC Desire using XDA App
I used to get loads of network problems, or lack of network should I say,I flashed it with rom RUU_Bravo_HTC_WWE_1.21.405.2_Radio_32.36.00.28U_4.06.00.02_2_release_126984 and no longer have problems with network,however, in the wireless and network settings,I have WCDMA only selected....also,when flashing with this rom,I then had to purchased an unlock code for my phone as i locked it out
However, the phone is much better.
You should wait as HTC are releasing the android 2.2 on the desire in the next 2 weeks and that should fix bugs.....the Desire is much better when not Branded to Orange
Wouldn't flash that ROM onto an Onrage Desire mate, the radio borks it. You could always download the 4.05.00.11 and re-flash it however.
It's 100x better than the [email protected]*t it was shipped with though
kurtish said:
It's 100x better than the [email protected]*t it was shipped with though
Click to expand...
Click to collapse
Yes but the radio isn't supported on the Orange network. By all means if they have the original 4.05.00.11 radio backed up, go ahead and flash it. Just expect a sim-locked phone if you don't use the radio I've just mentioned.
It got locked, but I paid to get it unlocked,so won't have no further problems.....is there any news on Android 2.2 yet?

Desire on uk networks and data conn hanging

I'm sure every one knows about these random data connection lock ups that most of desire users are experiencing on TMobile UK. Missed calls when phone didnt ring, connection hanging and eventually displaying error etc.
Anyway, my contract with TMob is up and i want to go elsewhere to see if problems are network related or is it wider issue... i had the same problems with hero on tmobile uk by the way...
What networks in uk you're using your desires on and are you experiencing any data connectivity lock ups? I'm particularly interested in 3UK but if O2 doesnt have these problems and 3 does i'll go to o2.
Cheers
Sent from my HTC Desire using XDA App
predo said:
I'm sure every one knows about these random data connection lock ups that most of desire users are experiencing on TMobile UK. Missed calls when phone didnt ring, connection hanging and eventually displaying error etc.
Anyway, my contract with TMob is up and i want to go elsewhere to see if problems are network related or is it wider issue... i had the same problems with hero on tmobile uk by the way...
What networks in uk you're using your desires on and are you experiencing any data connectivity lock ups? I'm particularly interested in 3UK but if O2 doesnt have these problems and 3 does i'll go to o2.
Cheers
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
did i miss somthing im on tmob pay as you go and have none of thoes problems, infact i moved from orange to tmob as orange is so crap lol
I'm on 3 and have no issues at all. Highly recommended.
Sent from my HTC Desire
I am on O2 (with unbranded desire), no problems to report
I'm on T-Mobile and my reception is always crap. It's very frustrating as I have always been with Orange and they were perfect!
I'm sure that the low signal is causing the battery to drain much faster and the data connection to be extremely slow.
Wouldn't recommend at all..
Ps I live in the West Midlands and go to University in Bath, so these are the places I have tested it...
Sent from my HTC Desire using XDA App
predo said:
I'm sure every one knows about these random data connection lock ups that most of desire users are experiencing on TMobile UK. Missed calls when phone didnt ring, connection hanging and eventually displaying error etc.
Click to expand...
Click to collapse
T-mobile UK since the day the first batch hit London here. No such problems.
-----------------------------------
- Sent via my HTC Desire -
predo said:
I'm sure every one knows about these random data connection lock ups that most of desire users are experiencing on TMobile UK. Missed calls when phone didnt ring, connection hanging and eventually displaying error etc.
Click to expand...
Click to collapse
Nope - not heard of any of these issues on TMo, and not experienced them either.
Regards,
Dave
Not experienced any of this on T-Mobile either.
As for the signal comment, then that is very much dependant on where you live. So pretty invalid really.
Can't even get a signal on Orange where I live, but T-Mobile gets one.
predo said:
I'm sure every one knows about these random data connection lock ups that most of desire users are experiencing on TMobile UK. Missed calls when phone didnt ring, connection hanging and eventually displaying error etc.
Anyway, my contract with TMob is up and i want to go elsewhere to see if problems are network related or is it wider issue... i had the same problems with hero on tmobile uk by the way...
What networks in uk you're using your desires on and are you experiencing any data connectivity lock ups? I'm particularly interested in 3UK but if O2 doesnt have these problems and 3 does i'll go to o2.
Cheers
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
Orange is good. With great customer service as well
Sent from my Desire using XDA App
atomfix said:
Orange is good. With great customer service as well
Click to expand...
Click to collapse
Within the lifetime of any new 18/24 month contract, the Orange/TMo will be completed and there will little or no difference between them.
Regards,
Dave
Wow seriously... its absolutely buzzing about this on Tmobile forums... strange that no one ever on here experienced this problem.... it only partially is dependent on where i live because i was geting lock ups at home, at work several miles away, at another office, all within Edinburgh and down in london last weekend as well!!!
Anyway maybe it is problem with this particular handset... both heros i had had this problem and now desire... could i be so unlucky?
Seriously none of you experienced strange missed call txts when phone never rang and when browsing net up arrow next to H symbol being stuck while down didnt flash at all?
Sent from my HTC Desire using XDA App
nope. on T-Mob UK and not had any problems. worth noting that Orange 'unlimted internet' is 500-750mb while T-mobile give 3GB on android phones .....
predo said:
Wow seriously... its absolutely buzzing about this on Tmobile forums... strange that no one ever on here experienced this problem.... it only partially is dependent on where i live because i was geting lock ups at home, at work several miles away, at another office, all within Edinburgh and down in london last weekend as well!!!
Anyway maybe it is problem with this particular handset... both heros i had had this problem and now desire... could i be so unlucky?
Seriously none of you experienced strange missed call txts when phone never rang and when browsing net up arrow next to H symbol being stuck while down didnt flash at all?
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
Nope, you're not the only one, there are MANY suffering from similar issues and not just on T-Mobile either. Check out some of the other threads - '3G data connection' or something similar.
I was also one of the people who got the first Desire batch from T-mobile and have been getting 'hangs' whenever I'm in an 3G only area, it only comes back when it can connect to either G or H.
predo said:
Wow seriously... its absolutely buzzing about this on Tmobile forums... strange that no one ever on here experienced this problem....
Click to expand...
Click to collapse
It's probably buzzing on the TMo forums, because they are frequented by people having issues with the network/phone. I've no reason to go there, because I don't have any such issues, so this is news to me.
Seriously none of you experienced strange missed call txts when phone never rang and when browsing net up arrow next to H symbol being stuck while down didnt flash at all?
Click to expand...
Click to collapse
Nope, never! Have you tried any of the newer radios?
Regards,
Dave
sh500 said:
I was also one of the people who got the first Desire batch from T-mobile and have been getting 'hangs' whenever I'm in an 3G only area, it only comes back when it can connect to either G or H.
Click to expand...
Click to collapse
Are you talking about data here? I had this issue with my Hero, but never with my Desire.
Regards,
Dave
well I haven't tried newer radios because I want to keep phone stock in case I need to send it back for replacement. I had Hero already replaced once because of this issue and I'm wondering if I need to try to get replacement Desire as well.
Issue is 3g locking up when using internet (UP arrow flashing and DOWN arrow not). When you try to call the phone when that happens it goes straight to voicemail.

[Q] Which one to get? DHD on 3 network or Orange UK?

Hi,
I am just about to get a DHD but I have 2 Options of the Network either on 3 or Orange Uk, However I am on Tmobile UK but I ll be unlocking/debranding the phone for my own use.
I have come across a fried who got his from 3 UK and it came unlocked, so I am not sure if anyone else Knows if it comes unlock/unbranded etc..
Just need to know before deciding which one to go for.
Thanks in advance.
I am leaving orange to go to 3uk i have found the signel better than orange so far and lots cheaper, As for unlocked mine had no branding on it at all, after about a hour it was s-off ,sim unlocked etc.. with no problems at all.
I was with orange for over 10 years but what with there expansive talk plans , small internet useage etc.. i switched , But know i having problems get my number off them..
A work colleague got a DHD from 3 and it was branded, at least until I got him on the latest AR HD ROM and debranded it for him.
From stock you'll get branded splashscreen, bootanim and some 3 apps. The handset itself has no branding on it though. Dunno if it came locked as he got it on 3 to use it on 3 so I had no need to test.
Someone else at work had one on Orange and that has their logo on the rear casing. I'm not sure about software branding but I think it's safe to say it will knowing what Orange are like.
Thanks for the reply guys..
I have a HD on Orange and 2 of my friends.
There is no branding on the phone anywhere.
There is no branding on the ROM either.
It's about time Orange stop messing with ROMS.
Sent from my Lee DrOid Loaded Desire HD
Mine's on 3uk and was locked but is easy to unlock on here.
saayinla said:
Thanks for the reply guys..
Click to expand...
Click to collapse
Happy to help
themonkster said:
I have a HD on Orange and 2 of my friends.
There is no branding on the phone anywhere.
There is no branding on the ROM either.
It's about time Orange stop messing with ROMS.
Sent from my Lee DrOid Loaded Desire HD
Click to expand...
Click to collapse
Were they from from a reseller or Orange direct?
The guy here at work with the Orange branded DHD got his from Orange direct.
If you get them from Phones4U, Car Phone Ware House etc then most of the time it will be unlocked & unbranded as they just get one off the shelf and then give you a SIM card to suit the network you just signed up for.
Same with T-Mobile. I did my upgrade with them on the phone but they had no stock left so they said I could pick one up from a local CPW store, which I did. No branding for me
Wow!!
Think i got lucky with my DHD.
I got mine from a "three" store, It had the stock rom installed no "3" branding anywhere!
(was sim free too) ^_^
i got my dhd with orange online, the only branding on the device whas the orange boot animation, it also came with older software so it was easly rooted. another good thing about orange is the "your orange" app on the market, letting you view your current spendings, how many mins and data you have left and your current bill
I've been on Orange for years. The only problem I have is when I'm in a 2G area and a data connection is active - any incoming voicecalls go straight to voicemail. This is because Orange prioritize data over voice, and 2G can't handle both simultaneously. No problem on 3G. Vodaphone prioritize voice in these circumstances.
Anyway, at the end of my contract I said I want to go monthly SIM-only (having bought my dhd off contract and sold my Touch HD) . Orange offered me 300 any network minutes, unlimited landline, 1Gb data, 15 picture messages, and a Desire for £13 per month. I promptly bit their hand off. Now selling the Desire....
Sent from my Desire HD using XDA App

(Solved) Orange upgrade, no sim card included, lost GSM networks.

OK so received my nexus a couple of days ago, never got a new sim with it so just used my old one. Tonight I have lost signal and data connection (wifi working) and am wondering what the cause of my lack of signal might be down too. I have emergency calls only displayed. Anyone facing this on orange network tonight? Maybe the network is down?
Do I need newer sim? I tried turning off and on a few times and also the command through terminal emulator
Su
Killall servicemanager
Which normally reboots the phone how ever this just made the nexus hang and freeze ans had to pull battery for reboot.
As mentioned I'm on orange, live in the UK and yes I paid my phone bill.
Suggestions?
Sent from my Galaxy Nexus using xda premium
You should have received a new sim, even for an upgrade.
Looks like your old one has been de-activated by Orange.
Contact them and see if they may be able to activate again. Good luck.
Just a thought but have you checked your apn settings?
Sent from my Galaxy Nexus using Tapatalk
Stea1thmode said:
Just a thought but have you checked your apn settings?
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
Apn is still checked. I have no signal at all only emergency calls is displayed. Old sim is probably deactivated. Another mistake from p4u damn them for not sending new sim.
Sent from my Galaxy Nexus using xda premium
Did you get this sorted then, our P4U orange upgrade brother?
I posted a similar problem in the other thread where my old sim deactivated and the new one didn't activate- but when I woke up in the morning it was activated.
My Orange upgrade via P4U came along with a letter which had a small black envelope stapled to it - this contained the new SIM.
The old SIM is set to deactivate a couple of days or so after your phone is posted to you.
Problem solved, old sim had to be reactived and new one in post. Thanks guys.
Sent from my Galaxy Nexus using xda premium

UK T-Mobile/Orange to EE

Hi guys, you may or may not know but T-Mobile and Orange have merged together and now call EE.
A friend of mine updated his iPhone last week and installed a network update, I'm assuming this is a radio update?
Anyway, his phone is now displaying EE, but my DHD is still saying T-Mobile or orange.
Do I need to upgrade my radio? I'm using TrickDroid ICS. I've tried searching for new radios on here, but Tapatalk search is pants!
Cheers
Sent from my HTC Desire HD using Tapatalk 2
No, you shouldn't need to upgrade your radio, over time it should automatically change to EE
Think of it this way, when t-mobile and Orange merged and began sharing networks, they changed from T-mobile to T-Mobile Orange (when using orange's network on a t-mobile contract) and no upgrade was necessary.
I have an iCrap lying around (mum's old phone) with an orange SIM, I'll check in a bit with my DHD and the iCrap
Sent from an unstable WiFi connection
Thanks for the replies, it's just strange that we can stand next to each other, mine says one thing and his says another, that was since his update.
Sent from my HTC Desire HD using Tapatalk 2
Apple may have sent an update (because they have to be different to everyone else!) to read the network code (23430 etc) as EE from now on. Most phones I am guessing rely on information sent from the carrier.
It is a strange one though because I have a friend with a 4s which shows EE from Orange, but I have a 3gs which shows T-mobile still....unless it is only Orange on iOS?
EDIT:
Just restored an iphone on iOS6 and after the restore, it showed 'T-mobile' but then had a message stating there was an update from the carrier. I did the update and it showed 'EE' so it is a carrier update, presumably rolled out for IOS only for now
EE
My wife's DHD shows EE after a sms message from orange and my DHD still shows orange just have to wait for orange to send out the sms for it to change to EE
EE are sending the updates out in batches, the ones that upgraded manually when they merged with TMobile are going first, the rest are due to follow over the next few months.

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