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How much will it cost to replace screen at sprint store?

My screen is cracked and some of the disitizer is showing and does anyone know how much sprint will want for this I don't want to do it myself( I was running and it slipped out my pocket and it got destroyed) but there's no other issues but a screetch siliver rim
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Unless they have changed their policy, 35$. I know a few people who have had their screens replaced withing the last 6months or so and that's what they were charged without insurance.
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iamchocho said:
Unless they have changed their policy, 35$. I know a few people who have had their screens replaced withing the last 6months or so and that's what they were charged without insurance.
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Thank you
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If the scratch is smaller than an inch, they'll replace the screen, if bigger, they only do replacement phone for $100
Sent from my perfect epic

zanderman112 said:
If the scratch is smaller than an inch, they'll replace the screen, if bigger, they only do replacement phone for $100
Sent from my perfect epic
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as zamderman stated, The policy has changed, a lot of people were taking advantage of the old screen replacement policy so Sprint changed to the 1 inch rule since they were losing $$$$$.

Unknown Zone said:
as zamderman stated, The policy has changed, a lot of people were taking advantage of the old screen replacement policy so Sprint changed to the 1 inch rule since they were losing $$$$$.
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Wow. Well there God my bday money man sprint is thinking dumb anymore
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zanderman112 said:
If the scratch is smaller than an inch, they'll replace the screen, if bigger, they only do replacement phone for $100
Sent from my perfect epic
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That's not the info I received. What I was told by a sprint rep is with our phones any screen issue must go through ins because of the shortage of screens. Because my screen cracked internally you couldn't tell if I only had a 1" crack or not. My screen just didn't work. I had to go through ins.

jbadboy2007 said:
That's not the info I received. What I was told by a sprint rep is with our phones any screen issue must go through ins because of the shortage of screens. Because my screen cracked internally you couldn't tell if I only had a 1" crack or not. My screen just didn't work. I had to go through ins.
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That's not the same though, were talking about a crack in the glass, smaller than 1 inch. Not the digitizer underneath
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zanderman112 said:
That's not the same though, were talking about a crack in the glass, smaller than 1 inch. Not the digitizer underneath
Sent from my perfect epic
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Yeah like my search part of glass is gone and can see dizitizer but works and have a spider Web looking menu back and home buttons up to were screen is and a giant crack up to the top but its not noticable unless you move the phone around and now I have tape over the screen haha
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Moist Epic, Power button broken

Epic got a little drizzle lastnight. Noticed this am that power button is unresponsive. Moisture indicator on Batt is def red.
Everything else works fine. Think it will come around soon? It has worked a few times today.
I did get insurance last time around. Is that a pretty easy swap?
Stick with Epic or go for something newer? Thanks...
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akenis said:
Epic got a little drizzle lastnight. Noticed this am that power button is unresponsive. Moisture indicator on Batt is def red.
Everything else works fine. Think it will come around soon? It has worked a few times today.
I did get insurance last time around. Is that a pretty easy swap?
Stick with Epic or go for something newer? Thanks...
Sent from my SPH-D700 using XDA Premium App
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You might get lucky if you take out the battery and let it dry out overnight. How long ago did you add the insurance? Has it been 30 days? I am not sure if the $100 deductable applies to moisture damage or not.
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Keep it in a bowl of rice to dry it out. Try it again after a few hours. If not, you will have to pay the $100 if they can't fix it.

JohnCorleone said:
You might get lucky if you take out the battery and let it dry out overnight. How long ago did you add the insurance? Has it been 30 days? I am not sure if the $100 deductable applies to moisture damage or not.
Sent from my SPH-D700 using XDA Premium App
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Tried that initially, then worried I couldn't turn it on! After a wait I did get it to turn on.
Tried quick boot and still no work. But that will give me a chance to reboot recovery for nandroid.
Also using screen off and lock from market to turn off (remap long press search to power off). Sliding open keyboard to turn on.
Yeah... it's been a long time since I got insurance.
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kennyglass123 said:
Keep it in a bowl of rice to dry it out. Try it again after a few hours. If not, you will have to pay the $100 if they can't fix it.
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Tried that trick with my old Treo 800wx.... that's how I ended up with the moment!
Flying all day today... maybe some dry air will help.
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Update...
Seems to be working better than half the time now. Wasn't looking forward to the $100 water fee. Also noticed a hairline crack on lower right side of display housing...looks like maybe a stress area from the underside hinge slots.
So is there another water detector? I only see the one on battery. Seems like maybe I could get an extra batt b4 this thing gets swapped out.... is behold comming?!
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akenis said:
Update...
Seems to be working better than half the time now. Wasn't looking forward to the $100 water fee. Also noticed a hairline crack on lower right side of display housing...looks like maybe a stress area from the underside hinge slots.
So is there another water detector? I only see the one on battery. Seems like maybe I could get an extra batt b4 this thing gets swapped out.... is behold comming?!
Sent from my SPH-D700 using XDA Premium App
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Oh man, the plastic around your screen is your accelerometer according to what a Sprint tech told me. I have had insurance since day 1. My touchscreen went bad and at first they weren't going to fix mine at all because I had a crack in that plastic around my screen. I had to do some smooth talking and finally he replaced my screen and some other things as well
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Cracked screen

So I have a quick question, my epic has a cracked screen from dropping it in he road a while ago. I have a web crack at the home menu back and search button, in fact the search buttons glass is gone but it still word and there's two cracks leading up to the top of the phone. I now havetwo peices of tape over the screen(onion the right side one on the left ) this greatly reduces the picture quality and looks very strange. I was wondering if you guys know of a place where I could ether get a new glass and tear down video on how to replace it or a very good screen protector that won't reduce quality. I would also like to know what you guys would in my situation and I am a teen so I cannot buy another replacement for 100 bucks (and don't see why not just to upgrade at this point seeing yesterday I believe I have a 2 year upgrade (had hero then bought this on eBay )) or if I should get the Samsung galaxy 2 that's coming to sprint, thanks guys
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They will fix at sprint store for 35 pl us tax
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Or free if you have ins.
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420247paul said:
They will fix at sprint store for 35 pl us tax
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I already went there and they said they don't do that anymore they said I would need to get a replacement
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rulyskull said:
I already went there and they said they don't do that anymore they said I would need to get a replacement
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Yepp, I had to get a $100 replacemnt for mine.
Posted by Mr. Z's Epic 4G.

zanderman112 said:
Yepp, I had to get a $100 replacemnt for mine.
Posted by Mr. Z's Epic 4G.
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So I'm guessing you don't know a way I can get a replacement screen :/ and I just took the tape off the top, were its not spider webed cause is rather just take a chance I guess
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Dropped my N2

So I've had the note 2 for over a month now. I don't have a screen protector or a case on. And I've dropped my phone twice and got some Nick around the side. So I ordered a case on eBay, seller is from China and of course I'm still waiting for the case to arrive. Today I dropped my phone right on my concrete drive way. ..and the screen is cracked
Get a case for your phone guys!
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jacky37 said:
So I've had the note 2 for over a month now. I don't have a screen protector or a case on. And I've dropped my phone twice and got some Nick around the side. So I ordered a case on eBay, seller is from China and of course I'm still waiting for the case to arrive. Today I dropped my phone right on my concrete drive way. ..and the screen is cracked
Get a case for your phone guys!
Sent from my SGH-T889 using xda app-developers app
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That's what we've been telling YOU.

jacky37 said:
So I've had the note 2 for over a month now. I don't have a screen protector or a case on. And I've dropped my phone twice and got some Nick around the side. So I ordered a case on eBay, seller is from China and of course I'm still waiting for the case to arrive. Today I dropped my phone right on my concrete drive way. ..and the screen is cracked
Get a case for your phone guys!
Sent from my SGH-T889 using xda app-developers app
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Man that sucks . Hope you had insurance. Once I saw glass was corner to corner on this device I didn't even really touch it till my case arrived. Sorry your phone broke.

I'm on tmobile prepaid 4g plan and I got the phone out rightso no warranty for me. But at least the crack is at the top right hand corner and not in the middle.
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Ive dropped it 3 times and no screen damage. Just slight scratch on the side of the bezel. The second time i dropped it the button that you press on the spen came off and i was never able to find it though.
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jacky37 said:
I'm on tmobile prepaid 4g plan and I got the phone out rightso no warranty for me. But at least the crack is at the top right hand corner and not in the middle.
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That's too bad. :sorry:

I never needed a case for my vibrant, dropped it more times than I can remember. No cracks but lots of dings and body scars. But this phone being as heavy as it is, is different. you NEED a case for it. Luckily the op's glass shatter didn't cover the camera so yeah, you got lucky man.

Some_dude36 said:
Man that sucks . Hope you had insurance. Once I saw glass was corner to corner on this device I didn't even really touch it till my case arrived. Sorry your phone broke.
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Same here. Waited a month before the otterbox came out before I used mine.
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Yep I'm accident prone that's why I got a body glove until my otterbox defender came.
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This is a reason why I bought a case right after purchasing note 2.

On a phone like this...its worth getting insurance on it

Yup im using flip cover as temp till I get case that completely covers this phone. ..looking for a tpu case but haven't found one yet. Also never had insurance on any phone but got it for this one. ..she's Too much of a beauty to risk.
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jacky37 said:
I'm on tmobile prepaid 4g plan and I got the phone out rightso no warranty for me. But at least the crack is at the top right hand corner and not in the middle.
Sent from my SGH-T889 using xda app-developers app
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you can get insurance on pre-paid.
when i was working at the store, i would not let somebody leave unless they had insurance or a case. this is exactly why. you drop something made of glass, it will likely break. until that flex composite screen is implemented on these devices, well, good luck and cross your fingers if you drop one of these things.
OP, sucks man. sorry to hear that. i have been lucky thus far and dropped many of my devices without cracking a screen. had a case on my s3, and my note II simply because they are bigger, weigh more, and therefore will hit the ground with more force.
get a case, and be careful

Bought a otterbox defender case . Dropped phone a few times since and everything is ok. Makes your heart drop to watch it bounce though.
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That sucks sorry, when I seen the screen was corner to corner, I kept it in the box and used my S3 until I got a case.
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Dropped mine and spidered the entire front. Got insurance thank God. I have been anti protection forever, but this phone is different. Glass is too accessible.
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I didn't take the note out of the store until I had a case @@
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I cracked the screen on my T-Mobile ssg3

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Do I need just the top screen and the digitizer? Does anyone know what the part no. on amazon would be. Thanks
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Is the digitizer okay? Responds to touch and isn't damaged? If so, then all you'll need is the glass and a lot of patience.
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If all you need is the screen, they run about $15 on eBay. I would suggest watching a few youtube videos of the replacement unless you've previously done so.

And that ladies and gentlemen is why cases are available for purchase. Seriously though, you need some sort of protection for an expensive device like the S3 or the S4. Protect your investment and get a case next time to prevent damage from falls.

See tutorial here.

broke screen need the data
rp56 said:
Do I need just the top screen and the digitizer? Does anyone know what the part no. on amazon would be. Thanks
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I tried to replace the screen and I broke the digitizer. I got the replaced through insurance but is there any way to retrieve the data from the old phone with the digitizer being broken??? The phone cuts on and when I plug it into the computer it recognizes it as a camera and shows no files. I tried kies but it says I need to unlock the phone which I cant. Any help is appreciated.

I retrieved my data on my old phone by takomg both phones apart trading out the motherboards amd copying tbe old files to my computer. Them I swapped the motherboards back. The whole process took about 30 min.
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