Develop Bugs

Error code 67 for htc evo

I really need help guys plz help me i dont how to fix this it all started when i apply the new wimax radio if u can help im a android fan

Might help to explain what you are trying to do when you get this error.
Also when requesting help, try to include the following info:
1) hardware & software versions
2) the recovery & rom you are using
3) the problem you are having
4) what are you doing when the problem occurs
5) what are the expected results
6) any error messages you encounter
Sorry if I'm long winded. I work in a help desk. Providing accurate details always makes it easier to find potential solutions.

you're probably talking about the "Error Code 67" message that says your Sprint PCS Vision username / password are incorrect or something like that. Basically that is sprint's way of saying its not recognizing your phone's credentials on its network. if so, the simple way to fix this is call sprint and go thru their tech support until you get escalated to a real technician who will inadvertently give you your phone's MSL. (or find out your msl some other way) and will try to walk you thru the rest of the process of restoring your data profile.
but, if you want to try it yourself:
open phone app, type ##3282#
enter unlock code (6 digit msl)
>Edit Mode>Data Profile>(Menu Button)>Restore
hth

I get this once in a while. Usually rebooting fixes it.

me too; its really common, and a reboot fixes it

MCL1981 said:
I get this once in a while. Usually rebooting fixes it.
Click to expand...
Click to collapse
wase4711 said:
me too; its really common, and a reboot fixes it
Click to expand...
Click to collapse
Rooted phones? ^^^
Have yet to get this error.

I used to get this silly error on my blackberry too so I doubt it is simply because my Evo is rooted.

Hmm. Can't wait to 67 for the first time.

im not sure if you said your rooted or on stock rom, if your rooted you need to be running the stock rooted rom, then go to the section where you can update your prl and profile. update both it will act like its not working but it will say updated successfully, reboot, then should fix issue.

Just update your profile and PRL whenever you get this after doing a reboot, and reboot again.
It happens to everyone, it just means Sprint's network had a hiccup, or you tried to turn on Sprint's hotspot app or HTC's wired tether without paying for it.

drmacinyasha said:
Just update your profile and PRL whenever you get this after doing a reboot, and reboot again.
It happens to everyone, it just means Sprint's network had a hiccup, or you tried to turn on Sprint's hotspot app or HTC's wired tether without paying for it.
Click to expand...
Click to collapse
Ditto. I agree this usually works... Sometimes just a profile update is enough.
As far as the comments about "Rooting" being the cause... I saw the error 67 Data Failure at initial boot out of the box as the phone was being activated

drmacinyasha said:
Just update your profile and PRL whenever you get this after doing a reboot, and reboot again.
It happens to everyone, it just means Sprint's network had a hiccup, or you tried to turn on Sprint's hotspot app or HTC's wired tether without paying for it.
Click to expand...
Click to collapse
Are there any other suggestions for this? both profile and PRL update attempts fail because this error blocks the data connection completely. I have also never attempted to use sprint hotspot or any other tethering options.
1) hardware & software versions
-Hardware: 0003
-Software:
--Firmware Version: 2.1 -update1
--Baseband Version: 2.05.00.06.10
--Kernel Version: 2.6.29-789bf291 [email protected] #1
--Build Number: 1.47.651.1 CL195459 release-keys
2) the recovery & rom you are using
-unsure?
3) the problem you are having
-constant "Error code 67"
4) what are you doing when the problem occurs
-anything, most common with any data operations or activating the 4g connection
5) what are the expected results
-not getting an error. having access to data
6) any error messages you encounter
-"Error code 67"

kperry1911 said:
Ditto. I agree this usually works... Sometimes just a profile update is enough.
As far as the comments about "Rooting" being the cause... I saw the error 67 Data Failure at initial boot out of the box as the phone was being activated
Click to expand...
Click to collapse
Just FYI, if you saw that on launch day (and especially if you don't live on the East coast) that was due to Sprint's authentication servers being overwhelmed from all the new data and phone activations. Literally took two hours and three calls to Customer Service to get my phone's data connection fully activated and clear out the Error 67 messages.
seanc85 said:
Are there any other suggestions for this? both profile and PRL update attempts fail because this error blocks the data connection completely. I have also never attempted to use sprint hotspot or any other tethering options.
1) hardware & software versions
-Hardware: 0003
-Software:
--Firmware Version: 2.1 -update1
--Baseband Version: 2.05.00.06.10
--Kernel Version: 2.6.29-789bf291 [email protected] #1
--Build Number: 1.47.651.1 CL195459 release-keys
2) the recovery & rom you are using
-unsure?
3) the problem you are having
-constant "Error code 67"
4) what are you doing when the problem occurs
-anything, most common with any data operations or activating the 4g connection
5) what are the expected results
-not getting an error. having access to data
6) any error messages you encounter
-"Error code 67"
Click to expand...
Click to collapse
Have you gone to a Sprint corporate store or nagged customer service lately? What ROM are you currently running?

I was on phone for 4 hours yesterday with same issue...no data due to error 67....finally a hard reset solved my problem. It reprovisioned data immediately upon reboot. Just make sure you fully backup before doing so. I used titanium backup and I'm good to go now with data.
Sent from my PC36100 using XDA App

ive been having this problem today and after countless reboots and hard resets by myself and sprint im still suffering from the error, they are actually ordering me a new phone i am currently rooted and running one of SteelH's stock Roms... is there truly no other solution to this issue... i really dont want to be stuck with a Evo that i can not root... does anybody have a solution to this is

kid1000 said:
ive been having this problem today and after countless reboots and hard resets by myself and sprint im still suffering from the error, they are actually ordering me a new phone i am currently rooted and running one of SteelH's stock Roms... is there truly no other solution to this issue... i really dont want to be stuck with a Evo that i can not root... does anybody have a solution to this is
Click to expand...
Click to collapse
I started getting this out of the blue this morning, all morning. Kept trying to update profile, but that wouldn't work. Kept power cycling, update profile through 3g, then update profile through wifi. Eventually it went through, took a while and many tries though.
Sent from my blah blah blah blah

the thing was it was updating but then the error would pop right up shortly after... but now all the sudden its been ok... so i guess ill wait it out until the replacement gets here and if its still ok i guess ill send the replacement back

realgt said:
you're probably talking about the "Error Code 67" message that says your Sprint PCS Vision username / password are incorrect or something like that. Basically that is sprint's way of saying its not recognizing your phone's credentials on its network. if so, the simple way to fix this is call sprint and go thru their tech support until you get escalated to a real technician who will inadvertently give you your phone's MSL. (or find out your msl some other way) and will try to walk you thru the rest of the process of restoring your data profile.
but, if you want to try it yourself:
open phone app, type ##3282#
enter unlock code (6 digit msl)
>Edit Mode>Data Profile>(Menu Button)>Restore
hth
Click to expand...
Click to collapse
I'm getting the same Error.. But I'm on Cricket network.. what would I need to change ...

[Q] Unable to receive calls after CM7?

Hi guys, I have tried to search for a thread on this but wasn't able to find one.
So after installing the latest CM 7, for some reason my phone has been unable to receive calls. I can *MAKE* calls perfectly fine, but zero calls are coming in. Wifi and GPS both work fine. I notice the 3G/service bars do work, but go blank for long periods of time sometimes too.
I've wiped all data dozens of times, did a nandroid restore back to Myn's RLS3, flashed radios again, wiped again... still unable to receive calls. I've tried to update profile and PRL at each step of wiping, but nothing works.
Now, I'm on the latest stock rooted ROM. Do I need to un-root and take this back to the store?

Anyone have this happen to them? I would really prefer not to have to go to Sprint...

In case anyone else has this issue in the future: a quick trip to the Sprint store fixed my problem. They said all they did was a hard reset, but I think it was more complicated than that. I didn't have access to a land line, but in the future I'm going to try to do it with customer service over the phone.
Thanks for all the (non-existent) help XDA.

phone is nonworking :\ please help

ive been using cm7 since it came out. works great, no problems. havent flashed anything new or made any changes to my phone is the past few weeks. i wake up this morning and can't send texts or make calls. i thought maybe i needed to update my profile. i wiped my phone and flashed a sense rom and my profile wouldn't update. data wont connect either. so i tried to reset it so it do the hands free activation again, and now its totally ****ed. cant make or recieve calls or anything. it erased my number and stuff from the epst menu.
does anyone know how to fix this without me having to take it back to sprint?

You did a full reset and wipe? Maybe you can unroot it and go back to the stock rom or flash a backup. But if you go to sprint they may not help you because your phone is rooted. Well good luck

chrisctb said:
ive been using cm7 since it came out. works great, no problems. havent flashed anything new or made any changes to my phone is the past few weeks. i wake up this morning and can't send texts or make calls. i thought maybe i needed to update my profile. i wiped my phone and flashed a sense rom and my profile wouldn't update. data wont connect either. so i tried to reset it so it do the hands free activation again, and now its totally ****ed. cant make or recieve calls or anything. it erased my number and stuff from the epst menu.
does anyone know how to fix this without me having to take it back to sprint?
Click to expand...
Click to collapse
what PRI are you on? I know my PRI 1.90 forwhatever reason at one point didn't work, down flashed to PRI 1.77 and life was good.

well the problem is, all my epst settings go erased. all my id's and stuff. i didnt know if anyone here would know what to type back in. if not ill have to un root my phone and take it back to sprint

Im not sure if this is exactly what you're asking about with the values but I thought if they were it could help some...
http://forum.xda-developers.com/showthread.php?t=967094

No Signal / No Network

Hello, I am new here but have intermediate experience with devices.
Alright time to throw everyone for a loop lol, hopefully someone can help me out.
Here is my problem:
My phone is not connected to a network.
Here is what I have:
Samsung Galaxy S III with Metro PCS (NOT rooted, and with latest PRL and software updates)
What happened:
I woke up yesterday to find my phone not on Metros network, and not on a partner network. My 4G still works though, I can access internet but just can not call/txt or receive either.
In Settings > About Device > Status, here are some of the satus'...
Network: Searching for Service
Signal Strength: -93dBm 47asu
Mobile Network Type: LTE:14
Service State: Out of Service
Roaming: Not Roaming
My Phone Number: Unknown
Min: Unknown
PRL Version: 0
Things I've Done So Far:
Contacted Metro through phone support and Facebook support, neither could help fix the problem.
Took my phone into a Metro store and they wont honor a repair since my screen has a hairline crack in the screen. (which I will also say, they noted that already on my account...)
I've already went to *#22745927 and enabled the hidden menu multiple times (cause it disables with each restart) and I've went to **772 to view my MDN and MSID (MIN) and the MDN shows nothing and MSID has a 10 digit number (that's not the right number for my account), so I tried to edit them to the numbers that I know are correct and after I hit done, the phone restarts but then when it comes back on, nothings changed, and when viewing **772 again, the numbers don't save in the fields.
I know *#197328640# lets you access the service menu, but I don't really feel like touching any of that and making things worse (unless someone knows how to fix this issue through the service menu then ill do it)
Now that my long winded speech is done, its your turn to try and solve this dilemma and help me out please
I hope this is the right section to post in, sorry if it is not.
Thanks in advance to any help ^^ if anyone's got any other questions, ill try to answer them best as I can.

With your Device not being Rooted, the options are limited. Also a bit more clarification. You say you have no Signal / Network. But yet you also state you have 4G, and can access the Internet. That is a bit contradictory. It sounds like you may need to have the Device Flashed to Metro again, as something may have gone wonky.

Try to dial *228 then call and see if it will go through an activation process of some kind. If it does, let it go through until successful then reboot your phone.
Sent from my SPH-L710 using Tapatalk 4

Dial code ##72786# is supposed to reactivate you phone. That might fix your problem. Alternatively, you can try writing a PRL that you know works with Metro.
You can dial ##DATA# and go to View. Some ROMs (even stock ROMs) have a "Write PRL" option. If your ROM does not have that, you can try the HiddenMenu.apk trick and see if that fixes it for you.
If PRL is 0, then it is not scanning for sites. LTE is handled by a different function, not PRL. Voice/Text rely on PRL to function. Hopefully the PRL fix helps you.
I have attached hiddenmenu.apk that has PRL Write enabler. Just download and install as normal app. If it does not work and breaks your dialer, simply reboot. The HiddenMenu is only temporary until you reboot, it reverts back to hiddenmenu under /system.

prboy1969 said:
With your Device not being Rooted, the options are limited. Also a bit more clarification. You say you have no Signal / Network. But yet you also state you have 4G, and can access the Internet. That is a bit contradictory. It sounds like you may need to have the Device Flashed to Metro again, as something may have gone wonky.
Click to expand...
Click to collapse
Yea I'm not totally sure why I can access 4G data but not the network.
I brought my phone into a Corporate Metro store and they told me it might be a faulty CDMA antenna but I don't think an antenna issue would put my PRL to 0 and not show my phone number or MIN.

haoleflip said:
Try to dial *228 then call and see if it will go through an activation process of some kind. If it does, let it go through until successful then reboot your phone.
Sent from my SPH-L710 using Tapatalk 4
Click to expand...
Click to collapse
Cant use the dialer, im greeted with a "network not available" pop-up.

Ascertion said:
Dial code ##72786# is supposed to reactivate you phone. That might fix your problem. Alternatively, you can try writing a PRL that you know works with Metro.
You can dial ##DATA# and go to View. Some ROMs (even stock ROMs) have a "Write PRL" option. If your ROM does not have that, you can try the HiddenMenu.apk trick and see if that fixes it for you.
If PRL is 0, then it is not scanning for sites. LTE is handled by a different function, not PRL. Voice/Text rely on PRL to function. Hopefully the PRL fix helps you.
I have attached hiddenmenu.apk that has PRL Write enabler. Just download and install as normal app. If it does not work and breaks your dialer, simply reboot. The HiddenMenu is only temporary until you reboot, it reverts back to hiddenmenu under /system.
Click to expand...
Click to collapse
I will try this tomorrow after I get out of work, I forgot to do it tonight.

Slimjim2424 said:
Yea I'm not totally sure why I can access 4G data but not the network.
I brought my phone into a Corporate Metro store and they told me it might be a faulty CDMA antenna but I don't think an antenna issue would put my PRL to 0 and not show my phone number or MIN.
Click to expand...
Click to collapse
A CDMA Antenna being loose would not cause the Device to wipe data.
Slimjim2424 said:
Cant use the dialer, im greeted with a "network not available" pop-up.
Click to expand...
Click to collapse
That's very odd. Have you tried it with WiFi on ?

prboy1969 said:
A CDMA Antenna being loose would not cause the Device to wipe data.
That's very odd. Have you tried it with WiFi on ?
Click to expand...
Click to collapse
I tried to use the dialer with Wifi on, with 4G Data on. Even tried to use Metros "Joyn" service which lets you make calls and texts over data connection but the issue is, I did a factory reset already and by doing that it wiped the Joyn data from my phone. Now when I go to start "Joyn" up, it says it needs to be able to connect to Metros Network for the first time set-up so I cant do that since I cant connect to the mobile network (CDMA).
I still need to try what Ascertion said.

Ascertion said:
I have attached hiddenmenu.apk that has PRL Write enabler. Just download and install as normal app. If it does not work and breaks your dialer, simply reboot. The HiddenMenu is only temporary until you reboot, it reverts back to hiddenmenu under /system.
Click to expand...
Click to collapse
Downloaded that file and there is no .apk file in it, so there is nothing to install...

Slimjim2424 said:
Downloaded that file and there is no .apk file in it, so there is nothing to install...
Click to expand...
Click to collapse
Try this post.
http://forum.xda-developers.com/showpost.php?p=40196644&postcount=50

Ascertion said:
Try this post.
http://forum.xda-developers.com/showpost.php?p=40196644&postcount=50
Click to expand...
Click to collapse
Yea I went there, I asked how to install it since I don't see a .apk file anywhere and they said the APK is the download.
Usually you can download a file with the extension .apk then install it from your phone easily but since there is no file in that download with the file extension ".apk" then I don't see how I can install...

Quick update:
Got that download to change to .APK by simply renaming the file extension.
But after I loaded it to my phone and tried running it, it greeted me with an "Application Not Installed" message.

[Q] (Ace II x) Issues with cellular networks and connecting to them

So stupid me was fooling around in the *#197328604# menu and I accidentally screwed up my IMEI number (whoops my bad. not going in there again). After watching a YouTube video (Found via Googling), I managed to restore it (It now once again matches the IMEI on the bottom of the phone's box). However, I still have no cell service.
1. When I have the phone on the lock screen, it says "Emergency Calls Only". From time to time it may also say "Invalid SIM" or something along those lines.
2. When I look for mobile services (Settings -> More Settings -> Mobile Networks), it pops up an error, "Insert SIM card to access network services", even though the SIM card is inserted.
3. Sending a text message fails. It just says it will wait with it until a network is available.
4. Placing phone calls fail. "Not registered on network"
5. The phone can read the SIM though. Going to the Contacts, and going to Import/Export has the SIM card options, and nothing goes wrong when selecting them.
Where can I go from here? I've cleared the Dalvik Cache to no avail as well. It almost works, so I think it's software related, or perhaps my SIM is malfunctioning, but I want to exhaust every possibility before going back and saying "my phone is acting wonky".

Have you tried a factory reset? If that fails, you might need to reflash the ROM.

Mac of York said:
Have you tried a factory reset? If that fails, you might need to reflash the ROM.
Click to expand...
Click to collapse
Yeah. Resetting it failed. I can't get past the setup. After skipping WiFi setup, I just get a black screen and nothing shows. I may have to do a stock reflash. If that too fails, I may see if I can bring it in.
Edit: Stock reflash failed to fix it as well. Gonna bring it back and get it replaced.
Edit 2: Got a replacement SIM, didn't fix the problem. Seems it's hardware based (or software). Is it possible to remove all traces of a root before sending it in to make it appear unmodified?

*#197328640#
It's not *#197328604#, it should be *#197328640#

been there lol
Team Fail said:
Yeah. Resetting it failed. I can't get past the setup. After skipping WiFi setup, I just get a black screen and nothing shows. I may have to do a stock reflash. If that too fails, I may see if I can bring it in.
Edit: Stock reflash failed to fix it as well. Gonna bring it back and get it replaced.
Edit 2: Got a replacement SIM, didn't fix the problem. Seems it's hardware based (or software). Is it possible to remove all traces of a root before sending it in to make it appear unmodified?
Click to expand...
Click to collapse
I've recovered from doing the exact same thing. It will take a lot of trial and error. What network are you on?