Develop Bugs

Noob here with a few questions.

Hello everyone I have been surfing these forums for some time and finally want to root but I have some questions and have searched so please I will just take a minute of your time.
First I have a stock evo with all the current up dates. I want to root by unrevoked3 and maybe do the forever part also, but the outer cover part on my camera is cracked and my camera doesn't look good anymore and I am also getting a good amount of dust under my screen so I am thinking about gettin my evo replaced.
So here are my questions.
Would I be able to get my evo replaced with out going through insurance because my screen has dust under it, but since my camera is cracked I feel like they would say it is damaged and make me pay.
Would I be able to unroot my phone so I can get it replaced even if I do the forever part. I feel like the answer is yes but I haven't been able to find a 100% clear answer.
And finally I want the hulu app on my phone but I am not 100% sure I need to forever my phone for that app.
Thank you all for your time.

Unrevoked forever is included in unrevoked 3.21. With that said yes you can unroot you will just need to flash the s-on tool from the unrevoked web site prior to unrooting. Now as far as unrooting im not sure if there are any changes to the unroot process since you have the 3.29 ota update. I know for sure it can be unrooted but unfortunatly the pc36img zip that dj re3z posted if for 3.26.
Edit: from what I have read over at android central on the unroot sticky there is a link to grag the latest pc36img that should work with the ota.

I thank you for your reply but I am a little confused on what you are talkig about.
I know that you can unroot from stuff that is provided on unrevoked's website and now I realise my question wasn't very clear but I mean that if I root my phone it breaks the warranty but if I unroot it is there a way sprint can tell that it was rooted and tell me I don't have a warranty and have to pay. Incase I ever want to get a warranty replacement. (If I even can regarding my first question)

To answer your question yes if you unroot Sprint will have no idea you were rooted prior. But what I was trying to let you know is that from what I've read the new ota (3.29) can not be unrooted as of yet that I know of.

From what u r describing i can almost garantee u they will refuse to replace it for free. I sugguest u avoid all that nonsense and just report the phone lost and pay the 100 to have it replace.
Sent from my HTC-Evo Using Tapatalk

@warpkgb
okay now I under stand thank you. Now I will not be rooting, I did not know you couldn't unroot the newest ota.
@ eusthebest
I have been out of town for a while now but am heading back soon and once I do k will go to the sprint store up there cause here is a very helpful guy that works there and I will try and talk him into replacing my evo if he wont then I'll do what you said.
Thanks guys

I really wouldnt bother going in there, if they see the damage and think you did it they will note it in the system. This will look very funny to them when a day or two from now you call and say you "lost" the phone. Just my 2 cents

[Q] Warranty/Replacement Questions...

Hi all,
I recently found out that my mts's 3.5mm jack isn't exactly working... (there's sound, but I can't talk into the headset no matter which kind of earphone/microphone/headset I use) so I figured i should call T-Mo and get a replacement, but I just have a few questions before I do so...
1. How exactly does the process go, and how long would I be without a phone?
2. Do I just call the T-mo's customer service #?
3. I know I have to un-root and restore my phone to its original state. What's the best way going about doing that? I know there's the stock nandroid backup, and Eugene's Champion stock, so which one would be more advisable, or are they both okay?
Thanks for helping!

First when I did this last they sent a phone out to me and then I sent them mine back. They give you a 10 day window to return it. I flashed the stock nandroid and never they never said anything so I figure all was well
Sent From My ROOTED HTC Espresso Running CR's OTA ROM

I do not think this is an issue with the phone, but rather an issue with the rom you're using. Using the stock software, my headsets functions all worked 100%. When I rooted and was testing various roms, certain features of the headset would not work properly. So I would unroot anyways and try that first. If you go for a replacement from Tmo, then I would definitely unroot just to cover yourself.

Good enough to get repair help?

Hey everyone.
So I have finally decided that the dust being under my evo's screen has gotten annoying enough to where i want to get it cleaned. Problem is that i'm rooted. My question here today is that will flashing a barebones stock rooted sense rom and removing the superuser app be enough to get by the sprint repair techs? I really don't want to have to unroot and then turn s-on.
Link to barebones rom
http://forum.xda-developers.com/showthread.php?t=874251&highlight=stock+rooted
Any input?

Nobody can really say if it's enough or not. It's a gamble. I used a ruu for mine and put everything back to stock. I also removed my sd card because I had read about someone taking their phone in and the tech saw on the card there was root related stuff on there. The guy must have did something or the tech was an ass because he said they refused to fix it and flagged his account that it's a rooted phone.
If you can run the autoroot method, then it's not difficult to do. The script does all the dirty work for you.
If you were too lazy to put everything back to stock and they found out, you would be kicking yourself in the ass for not being more thorough. I'm not trying to be a **** or insult you. I'm saying better being safe than sorry.
If the tech discovers tampering, and they are a ****, then it's all over for your hopes to get it fixed man. Good luck
Here is where I got the one I used before taking it in. I got version 3.70 at the bottom.
http://www.shipped-roms.com/index.php?category=android&model=Supersonic

Agreed
I agree with the hammer. It isn't that hard to unroot your phone at all, it should only take 15 minutes or so. I have heard of some Sprint tech's being cool, and working on a phone regardless of whether it was rooted or not. I have also read of people being given a hard time, and even having their account red flagged. There is no way of knowing if you will get a cool tech, that won't care, or a guy that takes his job too seriously and plays by allt he rules. Due to it being such an unpredictable outcome, I would recommend just unrooting before going in. If you rooted with unrevoked, flash their S-on tool in recovery, then RUU back to stock, or run a PC36IMG of a stock rom through the bootloader. If you never ran unrevoked or unrevoked forever, I don't think you need to flash the S-on tool, just running the RUU should turn your S-on. Once it's all fixed up, use one of the many root methods available, and it'll be like a clean start!

I appreciate both responses and am just gonna run with the unreveoked s on since that's how I rooted. My nands should still be good though correct?

jxr94 said:
I appreciate both responses and am just gonna run with the unreveoked s on since that's how I rooted. My nands should still be good though correct?
Click to expand...
Click to collapse
As long as you end up with the same phone (which you surely will). You just don't really want to interchange nandroid backups between different phones, as you run the risk of over writing your RSA keys. If you do, you need to remove the wimax.img from the nandroid backup before running it. And one more thing. Not to be paranoid, but I've seen someone get screwed from it...you should remove anything from your sd card that is related to rooting, flashing, etc. I've seen a guy report of getting his account redflagged and service was refused, because the tech found ROMS, kernels, mods, and other stuff on the sd card. That was supposedly enough evidence of rooting to red flag the account. Surely that is unlikely, but you never know. So it may not hurt to copy your sd card to your computer, then format the card before bringing it in. Or just taking the sd card out all together before you bring it in. Take it for what its worth, and good luck on getting your screen fixed!

I gave the advice that probably 99.9% will get you to where you need to be to safely get it fixed or replaced. It is up to you if you do or do not want to take a chance with a modded phone.

Hello,
I used to be a Service an Repair Area Manager. In the MI area.
I personaly did not care if the phone was rooted or not, being the screen is just dirty I personaly would have never even looked at software.
If Your really worried about your sprint tech's looking into things its also not hard to just take the digitiser off and clean it yourself, let me know if you want to know how to get it done.
jxr94 said:
Hey everyone.
So I have finally decided that the dust being under my evo's screen has gotten annoying enough to where i want to get it cleaned. Problem is that i'm rooted. My question here today is that will flashing a barebones stock rooted sense rom and removing the superuser app be enough to get by the sprint repair techs? I really don't want to have to unroot and then turn s-on.
Link to barebones rom
http://forum.xda-developers.com/showthread.php?t=874251&highlight=stock+rooted
Any input?
Click to expand...
Click to collapse

Isn't this the millionth thread about should I take a rooted phone in?
Sent from my rooted HTC EVO using the xda app!

Non-software related issues do not warrant checking software. If you bring a rooted device into my store for hardware issues, I probably won't even check it. And if I do notice, it's not a problem since hardware != software.
Now if you come into my store complaining that your device is freezing, camera isn't working, etc and you're a jerk when I say it could be the root or ROM, then I'll flag your account.
All in all, if you're having software problems on a root device, don't take it to Sprint. Hardware is still a go.

Sunsparc said:
Non-software related issues do not warrant checking software. If you bring a rooted device into my store for hardware issues, I probably won't even check it. And if I do notice, it's not a problem since hardware != software.
Now if you come into my store complaining that your device is freezing, camera isn't working, etc and you're a jerk when I say it could be the root or ROM, then I'll flag your account.
All in all, if you're having software problems on a root device, don't take it to Sprint. Hardware is still a go.
Click to expand...
Click to collapse
That is the same thing i would do, The worst thing is to have someone come in beeing a "Jerk" then yes I would flag the account. Never payes to be a "Jerk"

sand1303 said:
Isn't this the millionth thread about should I take a rooted phone in?
Sent from my rooted HTC EVO using the xda app!
Click to expand...
Click to collapse
Do I win a prize?

Hahaha! Not this time. But nice try. Hopefully u understand that it is a gamble and there is no real answer. It just depends on the tech and the actual store. My lcd was replaced and I was worried because I couldn't unroot mine without a display. Turned out they fixed it no questions asked. I got lucky. Some people don't. It is either rooted or not no matter how far u customize. And they either care or don't.
Sent from my rooted HTC EVO using the xda app!

Should I unroot before taking my phone in for a screen replacement?

I went by the print store today to ask about getting my screen replaced. the guy I talked with said that for a hardware fix it wouldn't matter if I were rooted.
But they couldn't put my phone on any kind of blacklist or anything could they? I'd rather not waste the time unrooting if I don't have to.
Thanks
Sent from my EVO using XDA App

Sprint will work on rooted phones for hardware issues. It's internal policy for them now as of recently. I confirmed this with my local Sprint repair store.

They may work on them, but they may also take note of the fact that you're rooted in case you have software problems. Takes 10 min, just make a backup before you do, so when you root again, easy to get back to where you were.

Do not unroot your phone to take to sprint. Ive had 2 screen rep;acements and many other replacements rooted. And that was before the alleged new policy regarding root. Used to be, they would say (after fixing), 'yeah, as long as you atleast try to make it look stock, thats all good'.
But apparently/allegedly now, even obvious root is ok. I'd still flash a stock theme
Why are there so many threads about this? people no searchy?

thanks for the info.
scottspa74 said:
Why are there so many threads about this? people no searchy?
Click to expand...
Click to collapse
sorry about that search on the xda app is almost unbearable...

I would unroot it. Better safe than sorry.
send from MikFroYo v4.61

I took my Evo's for screen repairs, speaker phone repair and battery issues many times, all while having MIUI flashed. No one ever said anything to me.
Sprint people didn't even know what it was. I just said "oh I downloaded a new theme."

I thought rooting was not illegal anymore. Maybe it depends on the technician you speak with. Some are cool, some are not. I say unroot just to be safe. Thank god for easy rooting practices...

screen fix and root
I think it all depends on what store you are taking it into, i took my rooted phone in and had the screen replaced no issues,

[Q] Taking rooted EVO in for service

I have an EVO with a cracked screen that's running one of the CM7 nightlies. I need to take it in for service, but I was wondering if I should flash back to some stock ROM first. If I do, what should I download that will allow me to re-root the phone? If I understand things correctly here, the current Sprint image has not been rooted yet, so I want to make sure that I don't wind up locking myself out of my phone.

Flash the ruu for 2.2 and make sure when you take it in you make sure to tell the tech not to update your phone cause they will do it out of habit.
Sent from my PC36100 using XDA App

arekcl said:
Flash the ruu for 2.2 and make sure when you take it in you make sure to tell the tech not to update your phone cause they will do it out of habit.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Any idea where I might find the specific RUU that I will be able to root my way out of?

last time I took my Evo for service I was running Mik3D... they replace the kickstand without any questions.. also tech guy was looking at different setting in my phone and didn't said a word to me..

Anku13 said:
last time I took my Evo for service I was running Mik3D... they replace the kickstand without any questions.. also tech guy was looking at different setting in my phone and didn't said a word to me..
Click to expand...
Click to collapse
I get the impression that they mostly don't care. I originally took it in last month and the guy first asked if it was rooted (the lock screen was different), to which I replied yes, and he said something along the lines of "cool I rooted mine too". He then asked if I had insurance, and when I said no, he told me to sign up for insurance and come back in a month. Yet another reason I'm happy with Sprint

Eh, it is a hardware issue, cracked screen. You should be able to leave it as is. If you want, put a PC36IMG.zip of stock Froyo on your SD card in case they are ridiculous and insist on unrooting. Never S-On, they rarely ever check for it
Sent from my PC36100 using XDA Premium App

luma said:
I have an EVO with a cracked screen that's running one of the CM7 nightlies. I need to take it in for service, but I was wondering if I should flash back to some stock ROM first. If I do, what should I download that will allow me to re-root the phone? If I understand things correctly here, the current Sprint image has not been rooted yet, so I want to make sure that I don't wind up locking myself out of my phone.
Click to expand...
Click to collapse
Sprint service and repair policy FACTS
Please search next time.