Is my micro-usb slot (charging) broken? - EVO 4G Q&A, Help & Troubleshooting

Hello,
I had been using the micro-usb cable that came with my evo to charge it since release day. Then about 3 weeks ago my phone wouldn't charge unless I applied a little pressure to the cable while it was plugged in.
I found that I had to press downward on the base of the cable/connector or it wouldn't make contact. So if the phone was laying camera side down on a table, I had to push the thick black part of the connector down towards the table to get it to charge.
As with most laptops and most of my other phones, I assumed the micro usb slot was wearing out or shorting. Everyone has had one phone or another where the little tiny plastic board and leads snap fall out of the charing slot. I was assuming mine was headed out.
So anyway before I called for a replacement, I decided to get a new cable. Sure enough I bought a cable from Staples and it charged my phone without having to twist or press the cable in any way. So its been fine for 3 weeks now.
Last night, it all started happening again. Same deal, have to press on the cable for it to charge. My questions are:
Could it be that my micro usb slot is worn out? Is this a common thing for our phones? I haven't seen any other similar threads.
My second question is: Could I possibly get a phone that can't be rooted? I installed baked snack 1.7 and one of kings kernels a long time ago. Phone has had fantastic battery life and performance so I stopped messing with it. So I have no idea if the newer ota phones prevent rooting currently.
I am assuming the best way to exchange a phone with sprint is to do it in a store so you dont have to wait for shipping and a return. I will happen to be by a sprint store tomorrow. There are none around here and I have never returned a phone with sprint before. So I dont know how smoothly this will go. I have a pretty strong bond with my phone and hate to see it go for some brand new stranger

Related

[Q] Original usb cable is loose. Whats your take?

My charger doesnt fit well and i just came to terms with this but it has got worse the last two weeks. It plugs in and the led lights up but it doesnt charge sometimes, it says it is charging but an hour later and the battery goes down 5% ish. Also it only connects when the phone sits face up and the cord hangs down as in it must sit on the edge of the table for it to charge. I tried my friends Droid cord and it was a snug fit. do i have an insurance claim on my hands?
You can try getting the cable swapped, but honestly I think the amount of hassle you would go through would just not be worth it. If the problem was with your phone then I would 100% definitely get the phone replaced, but if the problem is only with the cable, I'd take the path of least resistance and just buy a new cable out of pocket. They really aren't expensive if you know the right place to get them.
I use this cable here with my Aria and it works great: http://www.monoprice.com/products/p...=10303&cs_id=1030307&p_id=5458&seq=1&format=2
It is only $3.13 shipped (to my address), and it's 2 feet longer than the original cable which I like because I thought the original one was too short. Never had a problem with it charging my Aria. I know it seems too good to be true, but the quality really is just as good as a $20+ cable you'd find at a local store.
I ran into the same problem with an Aria I bought off of Craigslist. It would kind of charge at first, then it gave up altogether. I found that the end that plugged into the phone had been slightly squished by the previous owner. I just went to Staples and bought a Staples branded MicroUSB cable, it's six feet long and works fine. Granted, it wasn't ebay-cheap but I got the problem handled same day, no screwing around. The nice thing about this cable is it's just as flexible as the original, unlike the MicroUSB charge/sync cables that come with Blackberry phones and the extra length makes it a little more versatile.
Don't mean to resurrect an old thread, but I didn't want to start a new one.
My connection is getting worse every day. It is very aggravating. I'll plug in at night time and wake up to find my phone didn't charge at all. I have to put the cable in at a slight angle to get it to connect.
Using adb and just any file transfer on the computer is almost impossible.
I use the original cable, and sometimes my brother's Captivate cable--both are just as bad.
And the AT&T car charger is a joke. So I think it is the phone, not the cables.
i find that the motorola(backflip) usb doesnt fit snug(still charges & transfers fine, a little slower)
May be just a bit too rough with this little phone
Finally had enough of the cable problem, so I decided to figure out whats wrong. Turns out, I ended up pulling out about a cubic centimeter of dust and lint from in the port (way down in there, a quick glance and it didn't look as bad as it really was.)
Works like a charm, now!
Brivette, glad to see you fixed your issue!
For future reference,
The MicroUSB cable that has become the new standard contains 2 prongs on the end of it. This prong is responsible for ensuring it stays locked into the connector.
The newer MicroB connector is rated at a higher use cycle than the old MiniB type, which is why current devices are moving to it as a standard. It is also designed so that the cheaper cable will bear the wear and damage, rather than the device. The usual culprit is the two latch pins at the top of the male connector which tend to wear and bend eventually causing the cord to become "flaky" or fickle (for a lack of a better term). This is usually the cause of most people's woes. However often times the connections from inside the cable may wear and short out, causing the cord to become dysfunctional. Before sending your phone in for a replacement, I highly recommend trying a second cable.
If changing the cord doesn't work, the problem most likely lies with the phone. While it is possible that the PCB mount has come disconnected from the board, it is more often than not likely that the port has become clogged with debris. So before sending your phone in for service, check the port and ensure that the port is clear and clean of obstruction.
This also goes for charging or data transfer. Sometimes issues with data transfer can arise out of a bad cable. This often happens when people wrap their cord too tightly or kink it, which causes signal interference. It also occurs with frequent use and wear and tear, which is normal.
Take good care of your cord, and it'll be there to last you a long time.

[Q] Desire charger output slot issue.

Pretty much earlier today, I was in my car and plugged my Desire into the car charger. Along my trip I noticed the phone wasn't charging and fiddled around a little with it. When I took it out I looked at the charger slot on the phone and noticed that a little bit of plastic that covers one of the contact pins has come off/been removed. So now one of the contact pins on the end show, unlike the others.
The car charger wouldn't charge my phone unless I put downward pressure on the charger plug. Just got home and it works perfectly fine with my USB wall charger, without the need to fiddle.
Question is; should this cause many problems charging phone in the future? And secondly, is it fixable at all?
Given I own the phone outright (8181A model) and it's on an Optus BYO plan, so no insurance etc. It's a touch over a year old now and obviously can't be without a phone. I'm just hoping it lasts some while longer because I'm not in a financial position to just go buy a new one and I only just renewed my BYO cap during the week for 12 more months. -__-
TBH I can't see any of the contact pins on my phone

Broken USB port?

Hey guys, i'm starting to think that my USB port is broken. I've been tethering my phone to my desktop for the past month but recently i've been having spotty connections to the computer. then today my computer tells me the USB device has malfunctioned whenever i plug it in, i've tried 2 different cables and 2 different computers, as well as CM7 and nitsuj's vanilla gingerbread rom but still no luck. the phone charges fine, but i need to have a pc connection.
thanks in advance to anyone who helps.
-zax
I recently was having the same problem and it started getting progressively worse. Called Verizon and got a warranty exchange. My biggest concern was that the USB would stop working completely and then I wouldn't be able to restore it to factory. Luckily when the new one arrived I had it downgraded and rooted and the old one back to S-on all in about an hour.
I would have to "wiggle" the cord around in various positions until I got my computer to recognize it. Once I got a good connection I had to be careful not to even breathe on the cord or I would lose the connection.
I've always felt that this is a weak link for the DInc2...
Yeah mine has progressed to where the phone has to sit in a very particular way overnight to charge. I haven't had time to take it to Verizon to have them take care of this issue.
It's either that damn ribbon cable or the cable that I got with my Dark DIncII that was so tough to pull from the jack that I thought I was going to pull the jack right out of the phone.
VZW corp store said at first that it will get looser with time.
Now I see what he meant.
At the time I showed him how it did similar to my 2 year old Fathom.
He said well that's an LG for you.
I said get me a cable please. OK
The replacement cable fit much better in both devices.
I still switched it with my wife's DIncI cable, Well seasoned.
With the Red DIncII the cable was re designed with a relief on BOTH sides of the plug.
It's still tight, but it doesn't remind me so much of the time when that damn nurse pulled my catheter out of it's position with 5 of the 15 cc of fluid still in the locking bulb. *****...
Any way it,s a known issue (The Cable) that has prompted attention to a re design of the cable at least.
I will look into locating the ribbon cable and or jack complete.
Because the Red DIncII has the issue with a rattle in the area of that jack only when the back is removed.
And I am not about to exchange my otherwise MINT phone for a warranty refurb that will no doubt encounter similar issues.
If not more, according to what I have been reading about the ones getting sent back to VZW.
I rooted with full intention of keeping what I have and not getting stuck in the revolving door of refurbs..
Yes I am happy with self service, within reason.
Has anyone that gotten a replacement unit gotten a refurb?
As in just the unit without battery or door and plain brown box.
Thanks..

Any tough tight-fitting microUSB cable which won't get loose?

Ok, I have no idea if it is slightly faulty my phone's socket or is it just a bad luck, but every single cable I have tried gets loose to the point when you can't use your phone while it's charging.
The OEM one failed pretty quickly, then I bought some thick expensive HAMA cable with golden contacts, it didn't last long neither.
It actually got to the point where you need to wiggle it around to make it work even when DHD is just lying still on the table.
The last one was surprisingly cheap (~5$ but def genuine as it was bought from well known local shop) belkin cable and even more surprisingly it was the best. By far.
At first it plugged in very tightly (almost too tightly), then after some couple of months it loosened up, but was still ok while some more months passed by...
But guess what? Now I can't use my DHD when it's charging and not thinking about the cable once AGAIN!! If I'am not careful, microUSB plug just falls off VERY easily.
Now all of this is happening because these small spring like pieces on connector get bent and pushed invards.
So...
Any cable with stiff and limited-movement pieces (so that it won't stay pushed too far) holding connector in place out there?
Maybe even with no movement of any pieces at all, if such a cable exists.
If you haven't read my whole post I will just make this short:
DON'T just pick a random more expensive one and recommend it for me without knowing much about it, because it's not really price related!!
Thanks.
This isn't an issue with other DHDs... My usb has worked for over two years now (the OEM one) and still going with a firm grip.
I think that there is a problem with the usb connector on the phone. You should talk with the people at the dealer where you got it (the phone). That is covered by warranty so they will surely replace it. If your warranty is not valid it costs around 30-50 euros to get it fixed. Good luck!
Nah.. It can't be right. :laugh:
I want then cable which would be cool enough for my tough phone, lol.
-SmOgER said:
Ok, I have no idea if it is slightly faulty my phone's socket or is it just a bad luck, but every single cable I have tried gets loose to the point when you can't use your phone while it's charging.
The OEM one failed pretty quickly, then I bought some thick expensive HAMA cable with golden contacts, it didn't last long neither.
It actually got to the point where you need to wiggle it around to make it work even when DHD is just lying still on the table.
The last one was surprisingly cheap (~5$ but def genuine as it was bought from well known local shop) belkin cable and even more surprisingly it was the best. By far.
At first it plugged in very tightly (almost too tightly), then after some couple of months it loosened up, but was still ok while some more months passed by...
But guess what? Now I can't use my DHD when it's charging and not thinking about the cable once AGAIN!! If I'am not careful, microUSB plug just falls off VERY easily.
Now all of this is happening because these small spring like pieces on connector get bent and pushed invards.
So...
Any cable with stiff and limited-movement pieces (so that it won't stay pushed too far) holding connector in place out there?
Maybe even with no movement of any pieces at all, if such a cable exists.
If you haven't read my whole post I will just make this short:
DON'T just pick a random more expensive one and recommend it for me without knowing much about it, because it's not really price related!!
Thanks.
Click to expand...
Click to collapse
im using samsung galaxy s 2 usb cable and its very tight... =)
I had the same problem once and it turned out it was all the lint that collected in the port over the months. I removed it carefully with a wooden toothpick and it solved the problem.
Hope it helps.
Sent from my HTC Desire HD
Thanks dude, seems it helped for now.

Melted/short circuited charging port

Hey so i had my charger plugged in after having trying it on someone elses phone, but it said moisture detected in their phone. I plugged my phone in a little later and noticed a smell a few minutes later and came back to a powered off, warm phone with a hot cable.
Phone works, charging cable no longer fits all the way, and phone wont charge. Any idea what i can do ? Pretty sure warranty is done since ive had this phone since it came out. Is there an easy way to open it up and replace the port, ive replaced the camera lens glass in the past and dont mind getting dirty.
Thanks a bunch
Check with Google and ask them if they can help you out. You'll get a definitive answer as to whether you are still in warranty or not. Regardless of the answer however, you will need to send the device to them for servicing, as while you could use an iFixit teardown to open up the P2XL and replace the port, it's very likely that the really tiny surface mount components in the charging system were also damaged with this mishap.
The charging port on this phone is absolute garbage. I swapped a phone out because it would no longer hold a cable in the port. The slightest touch to the phone would make the cable unseat. Im having the same problem on the 2nd phone
And ever since i upgraded to 10 the phone charges SOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO slow unless im on a google quick charger where i think its just charging normally

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