Hi,
I seem to be having an issue with the new stock 6.5 rom (Also had issue with other rom). I have an outlook account that uses an exchange server and that works fine with approx 7 days retention.
But I have another pop3/smtp account that although it retrieves and sends OK. It seems to be randomly dropping the emials. I build up 1-2 days of email, only 7-10items after deleting the usual spam. but then they all dissapear.
I would like to have a rolling 7 days of emails on this personal account.
Anyone else have this issue or do you know the solution to extend the number of days mail you keep on an email?
Ta
Same Problem
I am having the same problem with my Gmail emails being randomly deleted. For me it seems to be a time limit, after too many days of the same emails it deletes them. Originally I had this problem when I was archiving incoming mail. Everything was fine for about a week after I set gmail to not instantly archive mail. I have installed htc addicts clear ram, could that be deleting my emails from the inbox? Any help is appreciated.
Not sure if this is your problem or not - but...
Go to MESSAGING, highlight the account you are having issues with, click MENU, OPTIONS, click the account you are having issues with, click SEND/RECEIVE SCHEDULE, and change the DOWNLOAD MESSAGES: to the value you want...
Also - if you click ADVANCED from that screen you can select what you want for DELETING MESSAGES (keep/delete from server)
I finally solved it by changing over to IMAP rather than pop3. Also changed to a custom rom!!!
see what happens
Thanks nayr1482, I have tried that and it didnt blow up and so far nothing has been deleted. We will see what happens.
I've spent a long time trying to get a good system of emails going with my Desire, but every option has issues. I must be one of few people who doesn't like K-9. I won't bore you with reasons here, but just so you know, that isn't currently an option for me until various bugs are fixed.
I prefer push emails and although there seems to be disagreement between some people, the Gmail app does seem to push and be fairly quick, although not usually instant. It's good enough for me though. The stock email client doesn't push and doesn't poll for messages very quickly so is a little too slow.
For my Gmail setup I use IMAP and have my own bin for 'deleted' emails, as I don't want Gmail removing them after 30 days from it's own bin. My PC's client (Thunderbird) kindly places 'deleted' emails in my own folder called MyBin, which Gmail is happy about. However, I cannot get the Gmail app on my Desire to do anything other than send deleted messages to Gmail's bin. I see no option to map the Gmail app's trash to my own folder, or as Gmail likes to say, to 'change labels'. I've looked at creating a filter too but can't see how I'd set that up to just filter messages from the bin and nowhere else.
Any suggestions please? Failing suggestions I'll just delete emails on my PC instead for now. I was hoping to not have to do things like that any more after receiving my Desire though.
I've had my phone with me for awhile now, and so far so good and I've been regularly syncing with Gmail.
A couple of days back, when I wanted to send an e-mail from my computer, the list of contact suggestions that would automatically pop out as you type your contact's name wouldn't come out.
I found this strange, so I checked my contact book (from inside gmail on the computer). To my horror, the contact(s) were gone!
I've also noticed weird folders in my gmail, most that begin with "[IMAP]/" followed by drafts, inbox, etc
I checked my android, under the people app, and the contact's phone number, along with their email was still listed in my phone.
I've been searching around, and I understand that some people are having this problem in reverse, whereby contacts are disappearing from their android. Not much help there, I suppose.
So my question is; is this an android sync problem, or is gmail getting iffy?
I've now taken a precaution and have exported a back up of my gmail contacts in csv. ... but.. you can never know when this will happen again.
Pardon me if I sound noob-ish. The android is my first smartphone
Edit: Today it happened again. I seem to be losing contacts everyday. Even now my gmail chat client on the left seems to be missing contacts.
the imap folders etc you can turn off in the gmail settings server side not mobile side
Thank you
Any idea about the missing contacts?
I have a HTC HD7 phone and have it set up to sync mail to my google apps account. But when I've read an item on my phone it doesn't seem to sync back to the server unless I manually press the sync button. Its set up to use the mobile sync option which on my iphone worked just like exchange and worked perfectly.
Also I can't send the items to my trash folder in google mail. There is a deleted items folder on the phone but this doesn't relate to the trash folder.
Anyone else had these issues and know of a fix?
Thanks
What I've found is notifications of new mails are almost instantaneous (if you have it set that way). But, when you delete/etc it takes a few minutes for that to sync back.
When you delete it actually puts it in the archive folder, not the trash, so it won't be deleted by gmail down the road.
I too would like a few other options, like delete and archive and message threading. But I don't think M$ is in any hurry to cater to gmail's differences and chose the route of the lesser of all evils.
I'm fine with it for now, though.
I've also found that calendar entries I have made on the phone aren't syncing back either. There is one I put in over a week ago on my phone not showing on the web version.
I've done my due diligence (searching for HOURS on end), so I know this has been discussed many times but I still have not seen any sort of solution or progress on how to fix the issue.
Here is the issue: Gmail/Google accounts in WP7, when you press the Trash-can icon to delete your email(s), it does not actually move the email to the 'Trash' folder (or how Gmail understands it, the 'Trash' label). It simply removes the 'Inbox' label but still keeps the message under 'All Mail'.
I've tried everything - set up my email account as an ActiveSync account and tried deleting, going to my Gmail (or any other of my email accounts that resides on Google Apps) account settings via the web browser and try fiddling with the Advanced IMAP options, but nothing.
Does anyone have any solution for this? Unfortunately, this is pretty much a dealbreaker for me with WP7 - I just purchased the HTC Trophy. I want to really love the OS/device (and I do love the OS) but being able to properly delete my Google/Gmail emails is crucial.
I've heard some people, as a temporary stop-gap, to just use the "Move to Folder" and move the email message to [Gmail]\Trash, but I don't see that folder in WP7. Any ideas on this?
Any help or insight in this matter would be greatly appreciated. Thanks in advance.
There is no solution (as in setting you can change in WP7 or on google.com) that changes this behavior. The only real option is to occasionally log in to your email account on the website and purge old mail from all mail. That's what I do about once every couple of months.
Thanks for the response. That's a real bummer. Do you or anyone know if this is something Microsoft plans on fixing? Basically it just entails making the Delete/Trash Can -> Remove Inbox Label + Add Trash Label to the message.
Also, do you know how I could view the [Gmail]\Trash folder/label? When I try to browse All Folders, it doesn't show up. Any ideas?
Thanks.
Avazee said:
Does anyone have any solution for this? Unfortunately, this is pretty much a dealbreaker for me with WP7 - I just purchased the HTC Trophy. I want to really love the OS/device (and I do love the OS) but being able to properly delete my Google/Gmail emails is crucial.
Click to expand...
Click to collapse
You should be able to change imap settings in gmail. There's a few articles I found, but they're a bit old, and I'm apparently too new of a member to link. I've gone ahead to write a few instructions.
1. Go to settings in your gmail
2. Go to the "Forwarding and POP/IMAP" tab
3. In IMAP access, under "When I mark a message in IMAP as deleted:" select "Auto-expunge off"
4. In IMAP access, under "When a message is marked as deleted and expunged from the last visible IMAP folder:" select "Move the message to the Trash" or "Immediately delete the message forever"
I'm still trying to figure out how exactly the behavior works on my own device. From my understanding, by doing this, you'll send deleted message to the trash rather than archive. It appears that you lose the "instant" server update (so you might have emails that you delete on your phone stay in your inbox as unread for a while).
**edit for further research - It appears that your message will only be deleted if there are no other labels for it. Apparently [gmail]all mail counts as a label. So what the heck did I tell you to do?
Thanks for the reply. I don't understand what your last part meant..the part about your edit for further research. Please clarify. Thanks.
Sent from my mwp6985 using Board Express
bver100 said:
It appears that your message will only be deleted if there are no other labels for it. Apparently [gmail]all mail counts as a label. So what the heck did I tell you to do?
Click to expand...
Click to collapse
This, and it's the same for IOS, not a WP7 issue.
I read numerous guides looking for a solution but there isn't one. If an email exists in another view, i.e. "All Mail" then it won't be deleted.
After using IOS and WP7 this was one of the main reasons for moving to Android. It may seem a bit extreme but I hate having email I don't need. Everything gets read and deleted.
What you say is true in a technical sense, but it misses the underlying issue. Gmail has one label, Gmail/Trash, that is special. Any email that is sent there automatically has all other labels removed. However, it is up to an email client to apply the label. For example, the Thunderbird email client on Windows does just that. If I read an email in my Inbox, and then click the Delete button, Thunderbird sends and IMAP notification to Gmail to apply the Gmail/Trash label to the message, and it is instantly gone from both my Inbox and All Mail. And the Gmail/Trash label is automatically purged after 30 days.
The problem with WP7 and iOS is that they don't (and possibly can't) send the same notification. All they currently do is notify Gmail to remove the Inbox label. And, as has already been noted, the fact that the email is still in All Mail causes it to be retained on the server.
Thanks for the info, guys. I realize and understand that the culprit is the WP7 mail client, not Gmail.
As a temporary workaround (I am seriously hoping they fix this.. you guys should visit http://windowsphone.uservoice.com/f...eting-email-in-gmail-really-delete-?ref=title to vote for adding this feature), I created a new label called "WP7 Trash". From now on, when I want to "delete" mail, I simply move to to that folder/label in the WP7 mail client, and then anytime down the road I can log into my accounts and just delete all the mail in that folder/label.
Kind of kludgy, but it's the only thing I can think of...
Let me know your thoughts.
After futzing around a bit more on the internet, i've found that some people are able to get the desired "trash button = delete" action if you add your gmail account as an Exchange account instead of as a "Google Account". I haven't tried it yet, but since it isn't dealing with Gmail's odd IMAP implementation, perhaps you will get better results.
Setting up your Gmail account as an Exchange/ActiveSync account doesn't work - I've tested it several times and nothing. I do have my accounts set up as Exchange/ActiveSync because I've heard that it uses less battery than using the "Add Google Email Account" option in WP7.
The only temp-solution I've found is the create a WP7-Trash label and move messages to that folder (for later deletion once you log into the Gmail web interface).
If anyone CAN get the Delete = Trash working on ActiveSync/Exchange setups, by all means let us know!