bars across screen? - myTouch 3G Slide Q&A, Help & Troubleshooting

Hey guys, I left my phone in my gym bag today, and when I took it out there were some lovely red and black vertical bars across the screen and the screen itself flashes like a strobe light. Seems like the screen is just busted, so I'm going to take it back to T-Mobile to get it replaced since it's still under warranty. Any advice on fixing the screen for taking it in? Any advice for dealing with the T-mobile store reps. Thanks!

Is the screen cracked? Any sort of physical damage (water damage etc)? Is the phone rooted? If not then return the phone for a new one. Tell them you were sleeping and you woke up and you saw the bar.
Black myTouch Slide w/stock rom
www.GoTeamFriday.com

thanks so much! I called t-mo, they're sending me a free "new or like new" slide and all i have to do is put my old phone in the box shipped to me and send it back to them. Call took under 20 minutes total. Good deal!

tangrams said:
thanks so much! I called t-mo, they're sending me a free "new or like new" slide and all i have to do is put my old phone in the box shipped to me and send it back to them. Call took under 20 minutes total. Good deal!
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Click to collapse
your welcome.did you tell them that you woke up and found the phone like that? Lmao
Black myTouch Slide w/stock rom
www.GoTeamFriday.com

Related

[Q] Cracked G2 screen?

I craked my G2's screen (Fell asleep on the couch with it in my pocket). It turns on and only displays 2 green lines. The cracks are on the bottom left side of the screen. I found a site with the screen for $59.99 and a digitizer for $46.19. I talked with TMO and they said it was not covered under warranty, no insurance. They gave me a decent price on a MT4G (13yr customer).
I would like to get the G2 fixed/sold. I am not sure if there is more damage since it does not boot, etc. Should I order the parts and try to fix it myself, or is there somewhere else to send it to for repair?
Thanks,
Eric
How much do you want for it as is ?
Erikki said:
I craked my G2's screen (Fell asleep on the couch with it in my pocket). It turns on and only displays 2 green lines. The cracks are on the bottom left side of the screen. I found a site with the screen for $59.99 and a digitizer for $46.19. I talked with TMO and they said it was not covered under warranty, no insurance. They gave me a decent price on a MT4G (13yr customer).
I would like to get the G2 fixed/sold. I am not sure if there is more damage since it does not boot, etc. Should I order the parts and try to fix it myself, or is there somewhere else to send it to for repair?
Thanks,
Eric
Click to expand...
Click to collapse
I would see if there is more wrong before buying parts to fix it.
Try to connect it to adb and see if it's recognized. That way you don't have to see anything on the screen
your PC will tell if it's communicating.
Sometimes you can shine a flash light up to a broken screen and see the home screen.
In those cases I would try to fix it myself. If not you may need to send it to HTC.

[Q] Could it be my digitizer?

Hi I'm new here and I am very sad because my 3G Slide got wet at the front (even the wet marks at the back and an the battery are not red) and since then my screen its not responseve at all in several sectors, in others wasnt at first but now its working, i would like to ask if some knows if this can be fixed with just time or my digitizer is already broken and i need a new one, i think the mainboard is ok because the phone is fully fuctional with the qwerty keyboard and the trackpad thank you
How long ago did it get wet?
My wife dropped her phone in the toilet..none of the water marks changed color but the screen never worked again..she took it back to tmobile and told them she didn't know what happened..they said they do instore tradins now for the slide for nonfunctioning phones and gave her a brand new one..
Sent from my T-Mobile myTouch 3G Slide using XDA App
Oh, so its ok now? Haha. Well not that same phone, but you've got a replacement, right?
I was gonna suggest that rice thing, but I don't even know if that would do anything.

[Q] What exactly did I break/

I like taking my EVO on the bike trails to record the route, time, speed, etc...I have the phone in an Otterbox Defender inside my backpack.
Well yesterday I have a nice wreck and ate sh!t...long story short I damaged my phone.
It still works--the screen turns on, it rings when when calls come in, I can answer the call by doing the typical slide down motion. However, when the screen is on all I can see is a couple purple and yellow vertical lines on the right side of the screen. The glass part of the screen is still perfect but under the screen there are a couple light rays that come up from the corner...emits light as if it were cracked. All buttons on bottom light up too.
So what did I break? Should I claim it lost and sell it on ebay? Be ethical and claim it damaged? It is rooted but not sure if Asurion cares or would be able to tell with a jacked screen... When the EVO 3D comes out I will sell this new/refurb EVO but I guess that really doesn't make a difference
Claim it damaged, unroot, dont crash again.
Sent from my PC36100 using XDA App
Be ethical, unroot it, then see you sprint/claim agency to get a replacement.
not sure how to unroot if I can't see anything...its all black besides those purple and yellow lines.
Don't worry about unrooting it, if your doing an Assurion claim its insurance not warranty. I would go to a Sprint store first, they may swap it out on the spot or they'll tell you to contact Assurion. Get your $100 ready.

[Q] Experiences with G2 Replacements

Hi everyone, I ended up calling T-Mobile about my G2 because the LCD flickers when the brightness is turned down (I've seen other posts about this so I'm luckily not alone) and I should be getting my new phone next week. I was worried about being charged one of those out of warranty fees on my phone because there are a few marks on it? I'm not rooted, all the water damage stickers are still white, and the void sticker is in tact. The grey phone casing has a little damage because I have the T-Mobile gel case the clips scrape the phone when you take it off. I was wondering what anyone's experiences are with sending your phone back? I value everyone's opinion and I'm also curious. I added a couple of pictures so you can see what I'm talking about. Thanks for any input!
The battery door has a few marks but they aren't dents, it just looks strange.
Also, I've googled and it seems like when tmobile sends me a phone and not the insurance company, I get a refurbished phone? Instead of a brand new one? I don't care I'm just wondering.
Well yes T-Mobile will send you New or like new phone. Also dont worry about the damage. As long as the phone is not in parts.
Sent from my HTC Desire Z/G2 using XDA Premium App
They will send you a refurb. It won't have a battery or battery door. Make sure everything works on the one they send you. I had to get 3 of them before I got one that worked 100%. The first one didn't have the holder for the sd card and the second one the touchscreen didn't work at the top when in portrait. I could never pull down the bar. Check EVERYTHING!
Sent from my HTC Vision using XDA App

[Q] G2's screen is nothing but black

Hello, My G2 did a face plant on a hardwood floor this morning and the screen is now black. I know it is responsive due to the haptic feed back of the lock screen and the buttons. I assume it's just the back light, but I can't see the screen if I hold it under the light. Does anyone have a solution? Searched and came up empty handed. Help is very welcomed!
I dropped mine many times, without it breaking the screen. But a week ago, mine finally took the fatal fall as well. I ended up getting one through the insurance, though it did cost 130. Don't know if its worth taking it to a repair shop and trying to get it fixed, as far unrooting and stuff there is a guide to do it without the screen and using adb.
Sent from my Htcclay's SuperCM7 G2 using XDA App
That stinks, my screen is fine, it just wont show anything, not even scratched...
Yah mine was the same way. Just blank, and would appear white at times, kinda grey and black. Looks wise it was flawless.
Sent from my Htcclay's SuperCM7 G2 using XDA App
I had the same issue arise when I accidentally put my knee (and entire body weight) on the screen of my first G2. Afterwards, the screen would not turn on, ever. I could tell things were working because of the haptic feedback still working, and I could raise and lower the volume, even accept calls.
Fortunately, it was within the first fourteen days of purchase - so I just took it to T-mobile and said: "This just quit working." They replaced it for free right then and there.
Did you try doing a master reset using the hardware keys?
Sent from my HTC Vision using XDA App
Mine did the exact same thing. I just changed the screen. I couldn't do anything else. I couldn't revert back to stock since i couldn't see CWM. I asked for help and nobody help. Thats why I just voided the warranty and opened it up. I just bought my second screen because it crapped out again. If it does it again I'll just use my insurance for a new phone. Then I might get that sensation. looks great.

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