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hello to all,
I've searched many white screen problem threads, but didn't find any similar.
i am sorry if I missed one.
I am asking you for help.
I have spv m3100(hermes 100)
I bought it used and it had instaled htc europe wm6 rom. after few days I decided to flash black x rc.
before i did this, I made super cid with RUU_HERM_Unlock_v3a.exe and than also flash hard spl v7. everything was fine until few days ago when butons stop working. and at the end the green led was blinking all the time and green and red phone light was on all the time as well (also if phone was in flight mode).
I decided to flash official rom and I checked my bootloader it was showing ipl 1.04 and hard spl 2.10.
I flashed WWE 3.54.255.3 with radio 1.48.00.10 and everything went just fine at the end was written congratulation....
it costumized and make one or two soft reset and than I start to instal my favorite programs (few spb, smartmovie, dictionary...).
I do not remember why but after I set regional settings I did not soft reset with stylus but I put out battery when phone was stil on.
after that screen is white all the time. I made many soft resets, hard resets, try to enter bootloader but screen is all the time white.
when i turn it on and it is white I connect it to computer and it connects normal and i can also explore my files, but screen is all the time white.
I left it more than 20min without battery and try again but is stil the same.
after that I keep battery out of phone and leave it sop over the night. in the morning was stil the same.
i do not know what to do.
please help.
thank you and best regards
miha
since you mention a problem with the buttons, it *could* be hardware related. There is a thread up here where those problems (connections usually) are explained.
would you be so kind and tell me which thread you meant.
it seemed nothing wrong is with my phone only colors are missing (everything is white). i think also touchscreen is working. if I turn it off with power button (holding for few seconds), it beeps and you get message if you realy want to turn it off. because I know exactly where yes button is, the phone goes off.
I apreciate every help I can get.
thanks
I had a white screen issue .. do this in this specific order
1) make sure you have olipro latest version (use the search)
if problem persists
2) Use an WM5 rom and see if the white screen is happening
if problem perisists
3) Replace the battery (cheapest option)
if problem perisists
4) Its a hardware fault and you will have to send it off to get fixed or replace the unit .. sorry
alive again
I solved the problem.
thanks to this thread
http://forum.xda-developers.com/showthread.php?p=1698828#post1698828
and this instructions http://inuchanbt.blog54.fc2.com/blog-entry-100.html.
thanks to people who answer my problem
Medon
I have the same problem, the link to the blog below takes you to How to disassemble your device.... could you find the correct link & repost pretty please?
Thanks,
Andy
Hello everybody,
I seem to have a major problem with my XDA Orbit: Not only it shuts down with no apparent reason so that I have to reset it, but it shows sometimes the dreaded "white screen of death" - from now on "WHISOD". The screen all of the sudden slowly goes white and sometimes shows dark vertical bands. After that - if I am lucky - I can reset the device, however a couple of times I already had to hard reset end even reflash it.
I have already checked software and plugin problems and would rather say that it seems to be a hardware problem. Any ideas out there. They would be highly appreciated.
Best regards,
Smack
i had the same problem and as at now my phone is dead becuase i did not flash it with the original rom. look for the rom it came with and flash it to the phone ,like how u first got the phone or u will loos ur phone very soon
I am not at all sure if it has to do with the ROM. I have tried different ROMs to check the error but it appeared with all of them. However the next time I will try again with the latest official ROM.
Thanks for the comment and your help. BTW Did you send your Orbit in for repair?
Regards,
Smack
Hi, do you use the uspl before every new rom install? Try it.
I have the same problem, my htc3300 is almost dead I think. No way I can even turn it on, allways end in the windows screen, and it was because I didn`t use the uspl before last rom install.
Give it a try, and let us know.
See ya.
Thanks. No flashing problem. I have flashed a couple of devices (always unlocking them before ;-) )and have had no problems whatsoever.
The problem I mentioned is not connected to any earlier flashing. The device works a couple of hours perfectly. However suddenly it starts to behave like crazy.
Now to your problem: If you can get into boot loader modus you will most probably be able to unlock your item. Search for uspl and download it. Then get into boot loader mode (press voice recorder button and power button while resetting the device) and you will get a three colored screen. Then connect the USB cable. You will see "usb" in small fonts on the screen of the device. Now you can run uspl. With a little luck the device starts again. However you can flash it again with a fresh ROM the same way (after unlocking it). This may (!) work.
Regards,
Smack
Hello,
I have the same problem, I already hard reset end even reflash my p3300 many times with different ROM.
I even tried running it for some time with and without the micro SD, ending with the same result: the screen of death.
Any ideas , tips, anyone ?
Thanks,
Roundi
Ok, I tried the following: Just take the battery out for six or seven hours and insert it again. The device seems to run smoother. Will keep you posted. Tell me if it works out for you.
Regards,
Smack
Ok, just removed the battery, I will leave till tomorrow morning.
I will keep you updated.
Thanks,
Roundi.
I have same problem here - though mine is the second phone and the fifth motherboard I've had. HTC just don't seem to able to fix it. I'm now trying to get a refund.
Hi, Jem.
Yes that's something I have thought about too. Did you you use the original ROM? However right now the system seems to be more stable. I have had only one blank screen after removing the battery (and one shut down).
Regards,
Smack
I have just put in the battery and switched on the phone after almost 24h.
So far so good.... I will try to use it for a while and will let you know.
Regards,
Roundi
Had the same problem again, when using Mortplayer. I have Mortplayer installed on the SD card. Could it be that the problems arise, when there is heavy usage of the SD Card?
Any ideas are welcome.
Regards,
Smack
Again it went SOD shortly after turning it on. I didn't launch any applications.
I am stuck here.....
Hi guys/gals.
Got a bit of a problem, and not sure whether it's the actual phone at fault, or the software...
Had the phone for about 4 months now, and have noticed this to get worse and worse... I'm pretty sure it's happened before on the stock rom, but can't remember whether it happened before I unlocked the phone to be able to install custom roms (not security/sim unlock, just a standard unlock to allow custom roms).
Anyway, this is basically how my phone's life has been: I got phone, used standard htc rom. Then, the spl unlocker came out, and I installed that about 2 weeks after it came out (waited just to check people had no probs ). Then, I installed one of the energy roms as my first rom. Installed a few other roms in between, then an updated energy rom etc. Then, I installed the official wwe 6.5 rom. Then, I went back to the energy rom. Currently, I'm using the 26th October (iirc) rom. As I said, not sure whether it happened when I had the official 6.1 rom on (spl locked), but I'm quite sure it happened while I had the official 6.5 rom on (spl unlocked). It has happened tho with all different custom rom images I've used...
Basically, what I've noticed, is that sometimes I'm replying to a text message or email, click reply, pull out keyboard, and it seems to cause the phone to power off. Pressing the power button starts it again. Sometimes, I've not been doing anything, and it's turned itself off. Sometimes, I've dropped the phone (even only a slight drop of about 1cm), and it's caused it to power off.
I've also had times where it's turned itself off, and nothing's allowed it to come back on, other than taking the battery out the back of the phone and re-adding the battery. Then, pressing the power button powers the phone on.
Is this a problem with the roms, a problem with the spl unlocker, or a problem with my phone itself? Am I best contacting htc?
Any advice welcome, as it's very annoying coming to use the phone, and finding it's turned itself off, or when I go to reply, I open the keyboard, and then have to wait for it to load up and power it on to reply!!!
Many thanks in advance
Hi.
It's very anoying for you..
I suppose you should try to (re)install the latest Hard SPL, and to install the latest Radio too. After it, make a hard reset. Next, flash with your favorite ROM And come back here to say us what happens.
See you, and good luck for these manips.
lovelldr said:
Hi guys/gals.
Basically, what I've noticed, is that sometimes I'm replying to a text message or email, click reply, pull out keyboard, and it seems to cause the phone to power off. Pressing the power button starts it again. Sometimes, I've not been doing anything, and it's turned itself off. Sometimes, I've dropped the phone (even only a slight drop of about 1cm), and it's caused it to power off.
Click to expand...
Click to collapse
I've had this same trouble. It would happen to me when I would finish typing a text message and hit the send key and slide the keyboard close at the same time. I only really noticed it when I was running the energyroms, however I can not say for sure that they are the root cause of it, as I have waited till the message was sent before closing my keyboard ever since.
Well, since I wrote this message this morning, it's happened at least twice. Both times whilst the phone has been in my pocket...
I will try installing the latest hard spl. Think the radio I have is the latest already. Will also try a different ROM just in case it is energy roms which is causing it (but am pretty sure it happened with other roms).
Thanks for those suggestions, will let you know any outcomes
try Valkyrie. ^^
Well, I went through and installed the new hardspl (altho not sure if any different to the one I had, how would I tell?!). I then installed the image from josh, which had the latest radio and rphone.dll (or whatever the file is called) matched to it. However, doesn't appear to have made any difference. Still doing it...
Does anyone else suffer much with it, and it's just a design fault? Or should I contact htc? As surely it should just turn off when in your pocket?!
No-one else? I'm just the only person. Guess I best drop htc an email then...
my att Rhodium /tilt2 does it too
Ive been dealing with this for awhile now also.... , also return my phone for new one but this one does the same thing my radio is 4.47.25.24 and i have 1.6beta rom by josh build 21882.5.073 .
My XDA Orbit went crazy today, first I couldn't start him at all, he wasn't react on "power button". After few attemts he finally started. I connected him to PC but he turned off after couple minutes. From this moment I can't start windows, it stops at starting screen (with IPL, SPL, GSM, OS). After a while screen starting to quakes (like a low frequency on CRT). I tried hard reset, it won't help and run it in bootloader mode but Orbit just reset.
Additonal info:
IPL 3.04.0001
SPL 3.04.0000
GSM 02.67.90
OS 3.4.0.0
ROM: Original WM6 from O2
Can anyone help me?
Have you tried a different barttery?
No, I didn't. I don't know anybody with artemis to borow another battery.
EDIT: I checked battery voltage, it's about 3,85V and now i noticed something, on battery sticker is printed it is for ARTE160 3.7VDC-1200mAh but on the phone it's printed ARTE200 5VDV-1A. Is that can cause the problem?
Finally I forced it to run in bootloader mode and flashed with the same O2 WM6 ROM. He started and I was abble to flash USPL and other ROM. It's better but still sometimes phone just poweroff with no reason
flisak said:
Finally I forced it to run in bootloader mode and flashed with the same O2 WM6 ROM. He started and I was abble to flash USPL and other ROM. It's better but still sometimes phone just poweroff with no reason
Click to expand...
Click to collapse
Hi
Had a similar problem!!! Try reflashing the rom....It worked for me..I used the o2 stock rom found on the the artemis wiki in the ftp section.... Can also highly recommend the Touch rom found in the windows mobile 6 section of the artemis section here..
regards
Lohtse
I bought a new battery but phone still turning off and freezes. Now I can't even turn it on, sometimes it starts but screen slowly fades away and after few seconds its only black screen with black light. It's propably a hardware problem but what?
EDIT: I started it, working fine when it's connected with pc but when I disconnect it freezes after couple of minutes.
flisak
open the device and check the screen is connected propperly, piss easy, just be very carefull.
if this does not work buy a new LCD.
Hi, I have the same problem with my Artemis, did anyone find a solution? Can be a problem with the LCD?
And plus one here. The device always turn off, and is difficult to turn on again. Rplaced battery and is the same.....
I've got an XDA Orbit that periodically hangs (full black screen and occasionally this seems to drain the battery very quickly). I've taken it apart and reseated the connectors and these all look ok.
Seems to happen when you're taking it out of a pocket to answer a call etc. Sometime it just requires a soft-reset but occasionally it just doesn't respond. In these instances I have found that twisting it slightly across the diagonal (top left to bottom right bending back slightly) and then resetting the device seems to bring it back to life and it's ok for a few hour/days again. If I leave it alone, i.e. not in my jeans pocket - it's fine, so think it's hardware related but not sure which bit is faulty - screen, touch-screen, mainboard etc.
If I bend it the same as above when it's working the screen goes screwy and causes it to crash so think it's definitely this is what's causing the device to crash. However, the clock seems to keep going (I'm assuming so as in most incidents it doesn't seem to lose the correct time - although I might just be seeing the problem the instant after it has crashed) so don't know whether the mainboard is still ok.
Just thought it might help some if you try the slight twisting described above to see if that helps with these to get them working and if anyone has any ideas how I can work out which bit of mine is faulty I'd be grateful.
when I try to flash the ROM 6.5 for my HP3300 after 4% flashing it restrats again. Pls help me out. I think this problem might be with my Ext_ROM. How to unlok EXT_ ROM
what is the best touch rom to use for my xda orbit. and where can i get it
lohtse said:
Hi
Had a similar problem!!! Try reflashing the rom....It worked for me..I used the o2 stock rom found on the the artemis wiki in the ftp section.... Can also highly recommend the Touch rom found in the windows mobile 6 section of the artemis section here..
regards
Lohtse
Click to expand...
Click to collapse
what is the best touch rom to use for my xda orbit. and where can i get it
Well it seems that I'm having similar issues with my Orbit.
I've been having problems with it for a few weeks and they seem to be getting much worse now.
Occasionally it would just lock up and freeze, but after frantic tapping it will unfreeze itself and continue working fine. But over the past few days it's been locking up regulary. Removing the battery was the only way to get it going again.
But now it just won't do anytihing. As soon as I start it up I either get a white screen (it phases in during the splash screen), or it'll start up, freezes after a few seconds, then eventually switches itself off. Hard resetting it makes no difference at all. Changing the battery didn't work either. I always keep it on charge overnight, could that be the problem? Maybe I'm just overcharging the battery (if that's even possible).
Note: As I've typed this, I've switched it on again only to find the battery's flat, even though it's been off for most of the day (I gave up trying to start it up). The battery usually lasts for the whole day - maybe even 2 days if I don't use it much. I had it on charge overnight as I said.
I'll try another battery to see if that works. If not then what can I do?
I have this new T-Mobile Touch Pro 2. I currently have the Stock European ROM (6.5) on it. Before that, I was using the TMO 6.5 version. My problem is that the phone randomly freezes/dies/turns itself off while sitting idle. And every time it happens, I either have to soft reset it or take the battery out and put it back in to turn it back on. Simply pressing the power button doesn't do anything. Funny thing is that this phone is a replacement that was sent to me by T-Mobile because my first device was doing the same thing (which I had for about a month). T-Mobile tech support was just as lost as me. Can anyone here help me?
I have the exact same problem! Have you found a solution or at least learned the cause of the problem ?
Phone turns off ramdomly
Hi
I have the same problem the phone is shutting down ramdomly without any warning and i have to use the power button to turn it on again
any solution guys ??
Did you task29 the rhodium before flashing the new rom?
Sometimes flashing the new rom doesn't clear the memory properly leaving traces of old files to foul up the operation. Flashing task29 before flashing a new rom will stop this.
After you flash task29 there will be NO os on the rhodium. You will need to pull the battery, Put it into bootloader and then flash new rom from PC or use sd card method.
Cheers...
I have exactly the same problem, 2-3 times a day, I need to soft reset it. The phone was working well until I moved from 6.1 (original) to 6.5; I believe the new radio has issues. Any recommendation, flashing the radio does not solve the problem.
I used to have 1-3 SODs a day. Now I have only one SOD a month. My solution was to remove compact framework 3.5 and that weathersolution where you can add new cities. By the way; I upgraded to WM 6.5. Before the upgrade I had no SODs.
Sorry to bring up an old topic, but I recently acquired a Touch Pro 2 (RHOD100, original HTC model) and having exact the same issue. There's no saying when it's happening, but always during an action. Had it when pressing the End key after a call, when pulling the Usb cable from the device, and during other things too.
Hardware seems fine, battery is firmly in place and contacts are fine, and clean.
Having factory WM 6.5 Rom on it. And like mentioned before, I also do have Compact Framework 3.5 installed since it's required by some of my software.
Anyone ever found a solution that's confirmed to solve the issue?
I'm sorry for bumping up an old thread but after doing a search this was the first one that was listed which isn't 'That old'. I have just bought one of these phones, brand new, from factory. It comes with windows 6.5 and runs the OS version for the phone is - 5.2.21887 (21887.5.0.86) The phone seems to randomly just shut off without notice and to be able to turn it back on again to use it, I've got to take the battery out and put it back in again, then it will be able to turn back on. When the phone does enter the state of completely turning itself off. I have noticed that my notification LED light does flash green, I don't know why it does this. But if anyone has some help for me to sort this problem out and enable me to use my phone perfectly then that would be great!
Yet again, sorry for bumping up an oldish thread