Stock OTA 2.2 Failed - suggestions? - Droid Incredible Q&A, Help & Troubleshooting

I finally pulled the trigger on installing the Stock OTA Froyo 2.2. I saw a quick flash of information in the top bar that said something about dismounting my SD card. Then about 4 seconds after pressing install, a very non-descript error message comes up that says something to the effect of "The upgrade failed to install" (nothing more technical that that).
Now I'm not getting any invites to install and Settings > About phone > System Updates, says "Your system is currently up to date". Firmware version still says 2.1-update1.
It's been three days and so I thought I'd get invited to upgrade again by now. I'm wondering if this has happened to anyone else?
Thanks in advance

Could have been a corrupt OTA update - kinda unlikely but possible. Why not just grab the UPDATE.ZIP file here on XDA and apply it manually? I flashed my near stock DInc in this manner and it was flawless.
Just a thought...I waited a week for the OTA to hit and it never got to me.

Yeah, you're probably right. Maybe I'm dreaming that Verizon would try sending it to me a again.

Worked like a charm.

Related

EVO 2.2 UPDATE (Froyo), HELP !!!

Guys,
My Evo says Froyo 2.2 is avail for download when I check HTC Updates... I hit accept, it downloads, then asks if I want to install NOW... I HIT YES, and it takes me to the boot loader page, THEN DOES NOTHING.. It doesn't boot into recovery mode like it is supposed to, and it just sits on the Boot loader screen, NO TRIANGLE, NO BAR on the bottom showing the progress, IT JUST SITS THERE on the boot loader page with the 3 Androids on the bottom... I have already tried to hard reset the phone, BUT that didn't work... PLEASE HELP !!! Is there a way to HARD reset my EVO BACK to BEFORE ALL OF THE UPDATES??? IS THERE A WAY TO Force boot into recovery to apply the "update.zip" ??? Please advise...
Mine did'nt go no where near the bootloader screen...
I hit the download...then it just installed like any other app...except it brought me to a bar progress page a couple of times. Then the phone rebooted and whala...froyo.
I must say this...I was previosly rooted but unrooted to do it!!!
Are you rooted or unrooted to start off with?
Was rooted, but then I did the "update of June 29th" and ruined ALL of my fun... Is there even a way for me to root my phone now??? How do I get it to go into recovery?
Same issue
My EVO ISN'T ROOTED, and I'm having the same exact problem
You're hosed root wise until someone cracks the rom, if they crack the rom. Most likely you'll need to update to the official version once HTC releases an upgrade as they claimed they would eventually do on Twitter.
im not trying to root my phone, i just want froyo
right, I WAS rooted, the update in JUNE fixed that for me =(... NOW I just want FROYO which is available from Sprint/HTC OTA, it just wont install?????????? I think I can install it as an update.zip if I could get my phone into RECOVERY mode... When at the bootloader, if I hit Recovery, it just boots back to the BOOT LOADER????
I would suggest using this unroot program and make sure you use the 1.47 one because there are 3 different roms. This is what I did as I had the june update as you. This will guarantee that you have the right stock rom and are not rooted. Then try the update again...
http://forum.androidcentral.com/htc-evo-4g-roms-hacks/19278-how-unroot-return-stock.html
This is the route I took and was just like you...I had no probs this way!
This is a great recommendation, but I haven't done any ROOT or ROMing to my phone since I've owned it, I've stayed true to the true image they released, and I'm not comfortable downgrading it to some other image that wasn't on the phone. I attempted to do the instructions outlined and I was unable to get pas the stage of pushing the:
RUU_Supersonic_1.47.651.1_Radio_2.05.00.06.10_release_CL195459
to the phone. It says USB error, and I have debugging mode enabled.
cardiox said:
I would suggest using this unroot program and make sure you use the 1.47 one because there are 3 different roms. This is what I did as I had the june update as you. This will guarantee that you have the right stock rom and are not rooted. Then try the update again...
http://forum.androidcentral.com/htc-evo-4g-roms-hacks/19278-how-unroot-return-stock.html
This is the route I took and was just like you...I had no probs this way!
Click to expand...
Click to collapse
I RE-Loaded this version, as the other "older" versions would not work (re-loaded, as this is what I already HAD on my phone)... It wiped the system, and ALL of my info/apps (make sure you back up) and then I was able to do the Froyo Update... YES !!!! Thanks...
http://shipped-roms.com/shipped/Sup...51.1_Radio_2.05.00.06.10_release_CL195459.exe
I did the same, thank you !
No prob...have fun!!!
Froyo Update Won't Install
To start off - I have never rooted my evo - my phone is running Android 2.1 update 1 supersonic - and I did not try to do the "pre-release" update put out by HTC. Since late last night, I have been trying to install Froyo through system updates (settings, system updates, htc software update). I am able to download the upgrade, which is about 80 MB, but for some reason the update will not install. When I click install now, my phone restarts in the bootloader. If I click on fastboot, it searches for an image on my SD card but can't find one. If I hit recovery, it just returns me to the main bootloader screen. The only thing I can do is reboot or shut down my phone. When my phone boots back up, it says the update is downloaded and ready to be installed. I have tried redownloading the update but the same thing happens. Any help would be appreciated, preferable without losing contacts and apps. I'm trying to save a factory reset for a last resort.
Thanks,
Nick
Nick,
Please read the earlier posts, and follow the link from Cardiox... He said the following...
"I would suggest using this unroot program and make sure you use the 1.47 one because there are 3 different roms. This is what I did as I had the june update as you. This will guarantee that you have the right stock rom and are not rooted. Then try the update again...
http://forum.androidcentral.com/htc-...urn-stock.html
This is the route I took and was just like you...I had no probs this way!"
Then read my posts, and you will see that I had the SAME problem you are having, and this worked for me... I posted the thread... It is pretty easy if you follow the instructions... Let me know if it works for you... Good luck !!!
wolverinexc said:
To start off - I have never rooted my evo - my phone is running Android 2.1 update 1 supersonic - and I did not try to do the "pre-release" update put out by HTC. Since late last night, I have been trying to install Froyo through system updates (settings, system updates, htc software update). I am able to download the upgrade, which is about 80 MB, but for some reason the update will not install. When I click install now, my phone restarts in the bootloader. If I click on fastboot, it searches for an image on my SD card but can't find one. If I hit recovery, it just returns me to the main bootloader screen. The only thing I can do is reboot or shut down my phone. When my phone boots back up, it says the update is downloaded and ready to be installed. I have tried redownloading the update but the same thing happens. Any help would be appreciated, preferable without losing contacts and apps. I'm trying to save a factory reset for a last resort.
Thanks,
Nick
Click to expand...
Click to collapse
I am not a genius by no means thus I am only sharing info that I have from personal trial and error. If you are going to a bootloader screen during this update process and your SD card is mounted then you most likely will need to bite the bullet and either do a factory reset or follow the link instructions so given. For some reason this update can not find the original factory code or RUU that it is trying to update. Sounds like your SD card is mounted but it can't find it...I would strongly consider just starting over with that link program. It does not root you it just puts you back square one with factory code. Then the update will have something to build off of...which you apparently don't have for whatever reason.
Ok, this is what I needed to know. I'm backing up my stuff with bitpim and will just do this. Thanks for all the help and the speedy responses!
-Nick

Android Market app missing after 3.29 update

Ok, so i ran both updates the 3.29.651.6 OTA update
Then the 3.29.651.5 OTA Update
and phone was stock no rooting or anything i was planning on rooting after the
updates where in place. but anyhow after the first OTA my android market app was missing. I figured well after i do the .5 one it might come back and i was wrong it is still missing. Is there a way to put it back on my evo manually ?
or is there something else i should do ?
Thanks for any help ,
John
Well if you plan on rooting anyways, just root and flash a rooted version of the OTA update. If your market doesn't show up when you flash the rooted rom, you can always just download and flash Google apps.
I have a similar problem. I was running what I think was a non rooted 1.47 ota update (friend phone). I say this because I attempted to use simple root a few months ago but it failed. I may have downloaded a PC36IMG.zip file to the sd card though. I say this becasue when I put the phone into recovery and select recovery it fails. It says the PC36IMG.zip image is missing.
Anyway, without recalling my rooting failure from before, today I applied the OTA 3.26 update. Everything went well except that the Market App is missing from the phone. I have not yet run the 3.29 OTA update. I have no idea how to get the market app back. I really don't care about doing a factory reset and loosing my apps and data. I woulld like to keep my pictures and videos though. I am afraid that my half baked simple root attempt from a few months ago has meesed up any prior recovery images. I don't beleive I have the ability to flash anyhing since I can not get passed the PC36img.zip error when choosing recovery from the power down volume recovery screen.
I am not sure what to do now.
I have the same issue! Just updated and the Market app is missing.
Me too~
This is happening a scary bunch!
scoobycarolan said:
This is happening a scary bunch!
Click to expand...
Click to collapse
What does that even mean?

[Q] ITL41F OTA failed ... won't retry

Got the OTA today. Bog stock not rooted. update failed. After about 30 minutes a retry download button appeared. Pushing it doesn't do anything. Is there a minimum wait between update attempts? Any other ideas?
Same thing happened to me. I have waited 3 days for a repeat but to no avail. I rooted it and installed a custom ROM with the volume fix update in.
http://twitpic.com/7oody4 this?
Mine failed too... mine was just rooted; nothing else
I got the little Android logo with a !
Rebooted again, no update appears; so I decided to just put the update myself.
Twitpik link is broke. Didn't fail during reboot though. Error msg is right in the system update page. The dowload progress bar is grayed out and it says dowload failed instead a percent progress and there is Retry Download button lower right but it doesnt seem to do anything.
texiandave said:
Twitpik link is broke. Didn't fail during reboot though. Error msg is right in the system update page. The dowload progress bar is grayed out and it says dowload failed instead a percent progress and there is Retry Download button lower right but it doesnt seem to do anything.
Click to expand...
Click to collapse
Mine downloaded automatically over night, and asked if I wanted to apply it when I woke up at 6am. Twitpic should work btw, I just looked at it
Mine even said it was downloaded AND verified, but still failed
Rooted on stock rom with CWM.... Without the stock recovery it can't install. Just jumped to a new Rom with the update....I have always hated the auto updates..lol
Is there a way for me to apply this update by itself? Even if I don't have stock recovery? Is it possible to re-set recovery to original without wiping the entire device?
Mine is rooted, stock ROM, CWM recovery.
OTA re-set itself and installed correctly overnight without me doing anything. Not sure why it failed or how it resolved it but it's done.
If you're still having issues try this
http://www.coolsmartphone.com/2011/12/01/galaxy-nexus-ota-patch
Basically its links to the patch (OTA) and how to root/return to stock with a link to the guide on xda
Sent from my Galaxy Nexus using Tapatalk
I eventually received the update. It downloaded and asked for a reboot. I agreed and the phone counted down, then shutdown, but didn't startup. I waited and waited, the power button would not respond, so I removed the battery, and put it back in. It then started up, but still on the old ITL41D software. What did I do wrong? And what do I do now? Is it normal for it to fail to start up aftrr the reboot? Will I get another opportunity?
Sorry for all the questions, but I'm super frustrated
mirilo said:
I eventually received the update. It downloaded and asked for a reboot. I agreed and the phone counted down, then shutdown, but didn't startup. I waited and waited, the power button would not respond, so I removed the battery, and put it back in. It then started up, but still on the old ITL41D software. What did I do wrong? And what do I do now? Is it normal for it to fail to start up aftrr the reboot? Will I get another opportunity?
Sorry for all the questions, but I'm super frustrated
Click to expand...
Click to collapse
Is your phone rooted? If so, I would look at the comment above yours with the link to the patch (and instructions) to flash it manually. If it is not, it will likely allow you to retry in a day or two.
Hope it all works out for you.
EDIT: I just tried flashing the patch manually as per the prior instructions posted and it didn't work. It gave me "Error (Status 7)" and aborted the installation. Although, right when it rebooted back into the home screen, it came up with the official OTA update again. I'm hesitant on trying it again, since it's likely to fail due to whatever reason caused it to fail the first time.
Either way, this is getting aggravating. I really wish there was an easier way to get this patch without needing to lose root and having to re-do things all over again. I have done a TiBu batch run of all of the stuff I need, but still...oh well.
FlareHeart said:
Either way, this is getting aggravating. I really wish there was an easier way to get this patch without needing to lose root and having to re-do things all over again. I have done a TiBu batch run of all of the stuff I need, but still...oh well.
Click to expand...
Click to collapse
Don't think I've ever seen an OTA which left root intact. This occurs when the OTA sets the permissions recursive for the whole directory /system/bin to 755 removing the setuid attribute on the /system/bin/su binary.
The binary will still be there, but will have to have the setuid attribute added back, chdmod 4755, which will then return root.
Does seem odd Google allows the device to be unlocked, but yet unlocked devices get root access wiped. If they claim to want open source and open devices, perhaps they could script an exception for root access and not remove it with every OTA.
Normally, when Error status 7, or any other recovery error, we're in a custom recovery with adb access and can pull the log at /tmp/recovery.log or /cache/recovery.log and examine what caused the issue as more output is stored there than presented on the screen to the user.
Perhaps googling this recovery error code or grabbing the open source from AOSP will show generally what causes it.
Does seem odd the issues other users have had *automatically* cleared themselves after waiting a while.
First idea which comes to mind is perhaps the original OTA had a bug in the scripting and they were slowly replacing and pushing out the updated OTA.
Keep us updated! I'm on the samsung version of ics so I'll probably have to manually push over all the images...but good to keep up with the *official* route.
When trying to install my update, I get signature verification failed in recovery.
Any ideas?
EDIT: Flashed the recovery posted in the Image on Googles site.
Fixed the problem for me.
joeykrim said:
Keep us updated! I'm on the samsung version of ics so I'll probably have to manually push over all the images...but good to keep up with the *official* route.
Click to expand...
Click to collapse
Not technically official, but a MUCH easier way to get the patch and keep all of your settings and root can be done using the slightly modified stock ROM from bigxie (link: http://forum.xda-developers.com/showthread.php?t=1372376)
If you clear just the cache and dalvik, then flash this. You get the patch, SU, and busybox, without losing all of your settings or data.
Worked great for me. Hope that helps!

[Q] Went back to stock, unrooted, can't update ROM

Like the title says, I went back to stock and unrooted my phone. I got a message from Tmo today that an update for my phone was available, but on trying to update, the phone just sits at the "checking for software updates" screen and nothing happens. Any suggestions on how to fix this?
JazzMac251 said:
Like the title says, I went back to stock and unrooted my phone. I got a message from Tmo today that an update for my phone was available, but on trying to update, the phone just sits at the "checking for software updates" screen and nothing happens. Any suggestions on how to fix this?
Click to expand...
Click to collapse
Kies.
Yep use Kies to update. Worked perfectly and then just reroot.
Have your tried going into stock recovery (after unrooting) and doing a factory restore? If the option is present, you may alsi want to wipe your cache. Hope that helps.
I am having the same issue as OP. Was rooted by CF auto root plus triangle away (deleted after use). Always stock ROM/recovery. Got OTA update notice so delayed it so I could unroot first. Checked temporary unroot option in SuperSU, no luck. Chose permanent unroot, no luck. Deleted SuperSU, no luck. Ti Backup confirms not rooted. Kies doesn't show update available and selecting upgrade through Kies tools menu fails as well. Do I need to clear my cache (which I have never done). Don't want to wipe and start over. Need to learn how to do this for future updates. I thought my basic root method would allow updates with little effort. Am I missing something? Thanks in advance.
I wiped cache and still no luck. It tells me update available and when I say install it just sits on checking for updates...
Hey OP, did Kies work for you? I installed the most recent Kies and it wont even finish connecting with my phone. God I hate being a noob at this stuff. I don't have a clue why this update wont happen or Kies wont connect. Im using the OEM USB cable. Everything says official and nothing custom. Somehow, T-mobile update knows I was once rooted or something. WTF
I should of tried OTA rootkeeper but too late now.
Any advice??
Kies finally worked. No idea what was different from previous 10 attempts...
Any suggestions how to go from TWRP back to stock recovery and keep root? I can't use the Toolkit since it's missing the stock recovery Tar file...

Official Firmware Update trying to install on CWM

I totally forget if I am running CWM on my device right now I know I rooted it, and I am quite sure I put on CWM when I rooted it as well, but it is android version 4.0.4. Anyway, I keep getting an update message to get the latest version. I did press update once, and it downloaded the file and said it failed to update (which is why I am pretty sure I am on CWM). Is there anyway to disable this message?
Another problem I am having is that the phone always forgets the APN name whenever I power off the device. Someone said rebooting fixed it for them, doesn't work for me. Does anyone else have this problem/fix?
Regards,
404

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