i think i may have bought a stolen phone, please help - Touch Pro2, Tilt 2 Windows Mobile General

hi, i have recently purchased a touch pro 2 off ebay and i stuck my SIM card in it to find out i cant get a signal or make calls etc..
i really dont know what i should do.
please help. any advice is helpful.

Was it used or new?

used, he was selling as 'it no longer makes calls or sends texts'
if it was listed as barred theres no way i would have bought it. but with what he wrote it sounded fixable.

earni said:
used, he was selling as 'it no longer makes calls or sends texts
Click to expand...
Click to collapse
So you were suprised when you got it that it doesn't make calls? Call you provider they might be able to unlock it if the phone isn't broken to begin with. Next time i suggest understand what you are buying because this is a pretty ridiculous post. I am questioning my own judgment for even answering to this post.

i wasnt surprised it didnt make calls, i thought he may just have a bad radio or something but i checked the imei on checkmend and it shows up as blocked..

You bought a phone that the seller told you didn't work. You assumed the reason it didn't work was one thing, but it turned out to be another. Whether he lied to you as to why it didn't work or not, you still took a chance on buying a phone you knew was not working. Take your loss, learn from it and move on.

If the phones blocked then he has found/stolen it. Or put in an insurance claim saying it’s been lost/stolen.
If you paid by PayPal put in a claim giving reason that you were not told the phone was blocked. You will then get your money back.

earni said:
i wasnt surprised it didnt make calls, i thought he may just have a bad radio or something but i checked the imei on checkmend and it shows up as blocked..
Click to expand...
Click to collapse
bwaaaaahahahahahaha...that's what you get...!!!

earni said:
hi, i have recently purchased a touch pro 2 off ebay and i stuck my SIM card in it to find out i cant get a signal or make calls etc..
i really dont know what i should do.
please help. any advice is helpful.
Click to expand...
Click to collapse
I've had this situation before and although it turned out that the phone I had purchased wasnt stolen, the process will be the same:
Contact your Phone Network and give them the IMEI number and explain the situation. Don't worry - they are used to dealing with this type of call. They will use a database shared between all the network providers to find out the original and current owner of the handset and tell you whether it has been registered stolen or just blocked by the previous owner (this is what happened to me only I found this out a lot later).
If they tell you it is stolen, take the handset and everything that came with it to your local police station, including print-outs of any correspondence you have had with the seller - via the website market place or direct.
The police will give you a crime number and most probably take the device and the print outs from you to investgate further. You will need the crime number to get your money back later on.
Contact the market place and your bank (credit card company) and explain the situation and give them the crime number.
In most situations, the market place will give you your money back (withdraw it from the sellers account). If they dont, your credit card company will do the chasing for you but you'll need to try yourself first.
The market place may ask you for more documents from the police and the police will be very understanding. The police woman assigned to my crime number was very helpful and was in regular contact with me about how the investigation was proceeding.
The whole process may take 6-8 weeks. It can be drawn out but persevere and you will get your money back - and deservedly so.
Good luck and PM me if you need any further advice.

I thought gsm phones cannot be blocked?

DJ_MiX said:
I thought gsm phones cannot be blocked?
Click to expand...
Click to collapse
I am no expert but they can certainly be blacklisted by the owner and that was what I was suggesting.
http://www.unlockme.co.uk/blacklist.html was a site I read up on when I was faced with the same situation.

My phone was blocked. I rang up Orange and told them the situation and they unblocked it - to my surprise. At the same time, I had opened a case in eBay which went in my favour, but I decided to keep the TP2 as it's now working. In my case, I could get a signal (four bars), but it always came up with no connection.

Related

how do i chang the imei on blue angel xda 2s

how do i chang the imei on blue angel xda 2s
I doubt u can do it easily
Also, isnt it illegal in the UK to change the IMEI of a handset?
numanoids said:
Also, isnt it illegal in the UK to change the IMEI of a handset?
Click to expand...
Click to collapse
It certainly is. On the grounds that there is only one reason why you'd need to!
Actually, it's very easy!
DISCALIMER:
I take no responsibility for the procedure.
If you loose data, not my fault!
If your device gets borken, not my fault!
If this is illegal in your country, not my fault!
Ok, here we go!
1. Open phone app, and dial *#06#
2. Write down your current IMEI number.
3. Make complete backup.
4. Buy a new device
5. Restore backup.
6. Open phone app, and dial *#06#
7. Confirm that your device now has a different IMEI..
And for the future: Don't buy stolen goods!
I can do this for you, and it will only cost you 750€
:lol: LOL sound about right :shock:
Bassey said:
numanoids said:
Also, isnt it illegal in the UK to change the IMEI of a handset?
Click to expand...
Click to collapse
It certainly is. On the grounds that there is only one reason why you'd need to!
Click to expand...
Click to collapse
Actuallly, there are a number of very valid reasons why you may want to change the IMEI of you phone. For Instance.
I have a PDA2k and a Vodafone 7100v with blackberry enterprise account. I recently installed the Blackberry Connect software onto my PDA2K and went to the website to enter the New IMEI number and PIN cod for my PDA2K. This was refused by vodafone because it is not a "Vodafone phone IMEI". So my thinking was to take over the IMEI of the 7100v and the the problem goes away.
Haven't achieved anything yet and if it IS illigal to use one of my IMEI numbers in another of MY phones then the law is an ass.
Kindest regards,
Derek
hi
to those of us that dont live in UK and this rule does not apply (as no legal legislation exists where i live that says this is illegal) we actually might wanna try yhis just for fun.. so does n1 know how to change the imei?
This topic also applies to those who baught a used device and didn't know that the emei was blocked by one carrier because of bad credit that was never resolved by the original owner.
Now IF the original owner sold the unit to an unaware buyer, then the buyer would be SOL. IMO, it is NOT the buyer's fault, NOR it is assumed that the unit was "stolen". Some guys here seam to jump into there own conclusions.
still no news on the IMEI changing ?
It is illegal in the UK to change the EMEI, it doesnt matter why you are doing it, its just illegal. End of story. If you get caught doing it, you get arrested.
To be honest, there are NOT loads of reasons youd want to legally change the emei, so far 2 have been presented,
1> vodaphone emei required to do something on phone
2> previous owner had bad credit and sold on phone
Case one, rare. A pain, yes, but rare so I dont think anyone will go to all the effort and law breaking to solve just this.
Case two, even rarer. And for the person in this situation, they could just call the network and explain it to them, its possible the block would be lifted if its not actualy a stolen phone.
I beg people to stop asking about EMEI changes on here, we dont want this board shutdown, and I can garantee that will happen if an emei tool appears. Its GOOD that you cant change the emei because this board isnt a place for criminals as it would be if emei tools were supplied.
Yes it's illegal. IN YOUR COUNTRY. In your Case 2, the network would be glad to meet with you so they can confescate the phone since it was not paid for. The original owner left the country and never came back. Anyway, I seam to recall there was a way to change the EMEI on the MDA I.
Unless there is a rule posted on this board about asking for something like this, people will always ask. I think it should not be a board rule because it doesn't apply to most counties.
And because its illegal here then its ok for people in other countries to help criminals here?
I was posting to a UK person, trying to help them avoide legal trouble, and it does apply to people in many other countries. Its just not a good thing to do, has little legitimate merit, and is a lot of work for little reward.
I dont know of any country that welcomes reprogramming of phones so why not stay away from it to avoid bringing trouble on the board?
Just because some countries havent made a specific law against it, it doesnt mean its a good idea.
And it the original owner of a phone sold it without paying for it, then it IS a stolen phone. Buying stolen goods is buying stolen goods, if the network would confiscate it back, then you ARE doing something dodgy by reprogramming the emei, therefor removing case 2 from my legitimate reasons list. So we are left with this one bizare rare case where its needed.
All that legal risk for that?
If you were trying to assist member from the UK, then state so. But making it a board rule affect every board member, not just the ones who live in the UK. I guess the site admin you have to decide about the rules. Neither you or I admin of this site, so I guess we have no say either way. If you are an admin, then you can keep me from posting the EMEI changer when or if it is released.
You have just insinuated that I knowingly bought stolen goods from the original owner. If I had know that there was a problem like this before hand, I would not have given my $600 to the person that sold it. Would you give back the unit knowing that you will not get the money back from the original owner? What sane person would? If the network told me that they would refund my money, I would gladly give it back and buy a new one. Since that isn't happening anytime soon, I will not not be discuraged and make the best out of my predicament. If the Johnny Law catches up to me, then so be it. At least I knew what the consequences are and that I had a choice. No one on any forum can tell me what I can and can't do to anything I own.
Slight misunderstanding, I never said you KNOWINGLY buight stolen goods, but at the end of the day, as far as im aware the law is the same in most places, stolen goods are not legitimate even if you didnt know. Many people are put on the rough end of a point stick when they get caught out like that.
I myself have lost lots of money from not knowing something was stolen, then having the police take it back. It sucks. Im sorry it happened to you.
EMEI numbers are tightly controlled because of all the different kinds of fraud that get associated with changing them.
Its like changing the VIN on a car, its your car, but its still not allowed.
Im really sorry you got caught in the situation, but you have to get your money back from the seller. If you cant, There isnt much you can do.
Yes I agree that "stolen goods IS stolen goods", no matter how you acquire it. It's not only the law but common sense. Don't get me wrong. I do understand your point of view and respect it. In a place such as local auction sites, you don't get lucky every time you make a transaction and I don't have the luxury to throw $600 out the window. The seller lives on the other side of the world. I refuse to waste my resources to track the seller and try to get my money back. If the network wants the phone back, they can certainly offer to refund the $600 so I can buy another unit from them.
Changing the VIN on a car is not a good example. As there is absolutely no reason why anyone would remove or replace the VIN. Then they would have to replace/remove the chassis and engine block numbers.
The way I see it, the EMEI changer is a tool.. like a gun for example. It depends on how you use it. If you get busted using it other than legitimate reasons, then you dug your own hole. I am certainly not an angel and if this tool is released, I will use it so that I have 1 more choice of carrier I can use.
I do not gave a cr*p about stupid, british laws , nor do I understand why this should be illegal. (cant see any resonable harm by doing this)
It sounds like british goverment is worse than Moussolini and Mao together at this point .. I must ask WTF are those dumb bastardz thinking when they assume that by changing some numbers I do something illigal ? .. this is exacly as stupid as assuming that anybody that buys a knife is a killer.
Now--- can we move on and get back to subject ?
AlCapone said:
I do not gave a cr*p about stupid, british laws .....It sounds like british goverment is worse than Moussolini and Mao together at this point .. .....
Click to expand...
Click to collapse
Yeah, and don't forget about Quisling, too!
fpmacko said:
Yeah, and don't forget about Quisling, too!
Click to expand...
Click to collapse
yes ...i could say *especially* Quisling !!
but he was a traitor - while the others forced thir way upon people ,that's why I compared the situation to tham

IMEI and contracts

I have an O2 orbit.
I paid through the nose for it (on ebaY) and I'm getting a lot of hassle (its certainly stolen or contract blocked).
Is there any way to change the IMEI number so that I can use it again, using a different network sim? Or an unblock facility?
Also I dont know about this but as its a multi-use phone, could you still use the phone as a non-cell PDA once its blocked from the network? I know that some phones are completely dead once barred but then their only use is for a phone anyway. Is it the same for PDA phones? Like having it on flight mode? Or does it brick up as well?
Thanks.
edit: BTW Is there any way to check an IMEI number remotely to see if its blacklisted before buying on ebay?
deaddavey1 said:
Is there any way to change the IMEI number so that when I report the phone lost (Its insured of course), I can still use that phone as a backup later using a different network sim? Or an unblock facility?
Click to expand...
Click to collapse
Are you trying to cheat the insurance? If the phone is to be 'broken', how do you reckon it will work on a different network sim?
Anyway, changing IMEI is possible but illegal, and theoritically, it can be traced if not done carefully. Search for the IMEI il-legal statement by VJ in this forum.
http://forum.xda-developers.com/showthread.php?t=276851&highlight=IMEI
Anyway, the PDA feature will still work as long as you don't stick in a SIM.
DeadDavy, whilst I realise your frustration what you are talking about is both insurance fraud and it is illegal to change the IMEI.
This is an open forum and not for that kind of talk. Please don't post anything more on the subject as it could bring this forum into disrepute.
i read that post and understand its illegal. But so is selling dodgy phones. I only want to change it to one of my old buggered phones imei's.
I alternatively could claim it lost soon on my insurance. Thats illegal as well. But with my first choice no one loses out. I just paid a lot of money for a paperweight.
ok thanks. no more posts on subject.
deaddavey1 said:
ok thanks. no more posts on subject.
Click to expand...
Click to collapse
I presume you have exhausted all the "normal "channels to get your money back, e.g raised a dispute with eBay? Or did the scally close their account?
Edit:- just found this
http://reviews.ebay.co.uk/A-database-of-stolen-mobile-phones-CheckMEND_W0QQugidZ10000000004188075
Dunno how effective it is though.

[Q] HTC Desire LOST...

Hi. Somebody stolen my HTC Desire. How can I block it using IMEI. If it is already locked, is it international? I want to block it completely so that somebody can no longer use the phone. If it is possible to brick it remotely i would really appreciate it... I reported this to HTC but can't since it requires serial number that can be found on the phone itself. I worked hard just to buy it. Please do me a favor. please... i have been crying all day because of it. Please tell me how? I got the box with me... Thanks...
First of all, stop crying.
Second, the IMEI is (at least on mine) also on the box.
Third, report it to the police and hope they find it.
That is all you can do. Sorry for your loss and I hope you/they find it. I know about a case when an iPhone was stolen and was returned to the owner in like a month. So lets hope for the best.
Moved to Q&A as not development.
Second, stop crying, as said above. There's nothing we can do now it's gone, but the serial number is on the white sticker on the box, and begins HT99xxxxxxxx usually.
Report the theft to the police, and get it recorded. To block the IMEI, you will need to tell your network.
Was the SIM in the phone when it happened? If so, you NEED to tell your network ASAP, as you are liable for all calls made until you tell them and they cancel the SIM. They can bar the IMEI when you call.
As for it being international, there's no one database for this, so the phone may be usable outwith the country, but you likely won't get it back.
Did you install WaveSecure or anything like that on it? That would let you track it using the GPS and wipe the data.
Sorry to hear of your loss.
Phone your network now if not already done
It's for situations like this that i would really appreciate if HTC gave us the new SenseUI and give us access to to the webpage as well...
Thanks for transferring the thread. Here's in Philippines, the cost of HTC Desire is expensive especially for my type of job. I can't really help it but cry. Maybe its just natural for a typical woman eh? Sigh... Can't even sleep. Well, my sim is just a prepaid. And I have not installed WaveSecure or anything else. When I realised that my phone is missing, I can no longer call it. It may have been shut down already. Got my EMEI now from the box. Now I don't know what to do from here. Maybe reporting this to HTC would help?
I don't think HTC can help, I just know you should call
1. your mobile operator
2. police
and let it go. If it comes back, great. If not, you'll get another one, even better one
Are you insured ? In Denmark we have a household insurance that covers thefts like this ?
The worst part is the data and accounts that someone else has access to now. I suggest changing your gmail/google passwords as well as long in to google checkout and remove any existing credit cards
Likewise - try calling your insurance company - just might be lucky and they will cover it ?
/Smirge

How to track phone owner?

Does anyone know how to track the original owner of the phone by the serial or imei? or any other information I can get off the phone.
pr0cl1v1ty said:
Does anyone know how to track the original owner of the phone by the serial or imei? or any other information I can get off the phone.
Click to expand...
Click to collapse
Google mostly or call tmobile saying you found a device that you are willingly wanting to send back to owner for it is "his property" im sure theyll get you connected somehow.
Or get the police involved if you have the text messages still of him stating that he will meet up (make sure it was a public place cause they have cameras so they can see the trade and show his face that it was he who sold it)
And then you can get your money or you could even get him jailtime...
I'm a consultant... ask me anything... I'll run away.
It's best to call the telco. and report it found -- or go to the nearest police station and do the same. They'll keep it in holding until it's claimed.
Any phone in possession can be tracked without having apps installed (police backdoor). The original owner, on the other hand, can track it if they have remote apps installed or properly configured the apps to do so. Don't hold onto a hot item, as you can be held liable, even if some other guy gave you the phone.
The easiest way I have found is calling the contacts on the phone hopefully finding one that outright says "mom brother, father, etc"
Ive returned two phones this way. If its locked do what the others have said and turn into police
Sent from my SGH-T889 using xda app-developers app
I'm Confused Here
Did you buy a stolen phone, or find one that someone has lost?
He probably bought a phone that worked fine and then got blacklisted and is now trying to bring vengeance upon the owner.
Sent from my SGH-T889

[Q] network wont connect

I have my galaxy s3 through tmobile, and I used to be on my boyfriend's account. Well after we broke up, he reported my phone as stolen. Now I cant use my phone with any carrier, because apparently the IMEI number has been blacklisted. I have called tmobile to explain the situation, but they are not hearing it because I wasn't the account holder. Is there any way to go around this situation? They will not listen to me or believe me, even though I take my phone to them and show all of my data and proof that I have had it forever! Please help, because if I cant fix this then I will be out a lot of money that I do not have!!!
jessf said:
I have my galaxy s3 through tmobile, and I used to be on my boyfriend's account. Well after we broke up, he reported my phone as stolen. Now I cant use my phone with any carrier, because apparently the IMEI number has been blacklisted. I have called tmobile to explain the situation, but they are not hearing it because I wasn't the account holder. Is there any way to go around this situation? They will not listen to me or believe me, even though I take my phone to them and show all of my data and proof that I have had it forever! Please help, because if I cant fix this then I will be out a lot of money that I do not have!!!
Click to expand...
Click to collapse
Well, I'll bite the bullet on this one. It looks like you are screwed as your phone is blacklisted and most of the carriers are sharing lists, so you probably never be able to get service in the U.S. Your only real options, other than pursue legal action against BF/TMo, are to sell the phone to a non-U.S. party for them to use or part it out.
Good Luck with it.
Thread Cleaned. Do not spam the boards to get 10 posts.

Categories

Resources