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Hey guys, i just got a new T-Mobile Dash and it's started acting up from day 2. Turned it on today and it doesn't work, it doesn't get past the Windows Mobile screen (from what i've seen this looks like a fairly common issue). After reading around i've tried to flash to numerous roms but only 2 of the official t-mobile roms have worked (others gave error 270, wrong vendor, wrong device, etc) but still the phone doesn't get past that screen. I've tried to do the hard-reset trick a bunch of times and still no go, any clues? Thank you.
hacktek said:
Hey guys, i just got a new T-Mobile Dash and it's started acting up from day 2. Turned it on today and it doesn't work, it doesn't get past the Windows Mobile screen (from what i've seen this looks like a fairly common issue). After reading around i've tried to flash to numerous roms but only 2 of the official t-mobile roms have worked (others gave error 270, wrong vendor, wrong device, etc) but still the phone doesn't get past that screen. I've tried to do the hard-reset trick a bunch of times and still no go, any clues? Thank you.
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Click to collapse
Take out the memory card and try to boot her up. If that does not work.. call T-Mo and get a new one
To get past the error 270, download the SDA Unlock app. That should get you past the error there. As for not getting past the Windows screen, I had that problem too. You should be able to get it working by hooking it up to the charger. I found that my Dash was not reading the battery as having a charge. I am not sure if I have solved the overall problem yet but, just in case, you might avoid using the USB as a charger and go with the wall charger. Just keep it on the USB long enough to sync and unplug.
Hope that helps
hacktek said:
Hey guys, i just got a new T-Mobile Dash and it's started acting up from day 2. Turned it on today and it doesn't work, it doesn't get past the Windows Mobile screen (from what i've seen this looks like a fairly common issue). After reading around i've tried to flash to numerous roms but only 2 of the official t-mobile roms have worked (others gave error 270, wrong vendor, wrong device, etc) but still the phone doesn't get past that screen. I've tried to do the hard-reset trick a bunch of times and still no go, any clues? Thank you.
Click to expand...
Click to collapse
do a hard reset hold da 2 soft keys and press the on button keep holdin da soft keys until u see a screen asking u do u want to do a hard reset hope dat works
Thanks for the responses guys but i've already tried all that. The only thing i haven't been able to try is do a hard reset with the wall charger plugged in, for some reason it doesn't matter how many times i do the steps it never shows me the black screen. I might be on the same boat as you because the battery i got with the phone is some cheap counterfeit chinese crap. I'll keep trying to get to the black screen with the phone plugged in but any other help would be greatly appreciated.
Btw, i can't do anything with T-Mobile because this is an unlocked phone i got somewhere else and can't return it so i'm stuck trying to make it work.
Check sticky to make sure doing correctly
Hard-Reset & Bootloader there is 2 x options there.
I was doing it right.
So after a million retries i got the phone to boot and do the cold boot thing. Then, i did the usual steps for putting a newer rom with WM6.1 on it (RUU_Excalibur_WM61_Kavana_080408_WWE). It worked, rebooted and went into the home menu, i thought i had brought it back from the dead until i inserted the sim. I got the sim failure message and when i pressed done it crashed. Now it won't go into the home menu no matter if the sim is inserted or not. Already tried to see if the sim was making good contact by putting pressure on it, no change.
This is too frustrating.
Ok so i've semi gotten it to work by booting it up without a sim, turning flight mode on, inserting the sim and then turning flight mode off. I get asked for my pin, the phone registers and i can make/receive calls. The problem is that a) it eventually loses the connection and b) i don't want to be doing this every time i turn the phone on.
Any ideas?
I have a co-worker with Droid incredible and every time she turns the device on, it is stuck at the white HTC screen. Once in awhile, she'll be able to see the lock screen, but then the device will reboot again. I tried going into the recovery by pressing vol. down + power, but when I choose recovery, it gets stuck at the white screen again.
She does not have an insurance on the phone, is there a possible fix to this problem?
Thank you in advance.
Is it rooted or what? What did she or you do before this happened? Try to flash a rom or diff kernel?
Sent from my ADR6300 using XDA App
cheols46 said:
I have a co-worker with Droid incredible and every time she turns the device on, it is stuck at the white HTC screen. Once in awhile, she'll be able to see the lock screen, but then the device will reboot again. I tried going into the recovery by pressing vol. down + power, but when I choose recovery, it gets stuck at the white screen again.
She does not have an insurance on the phone, is there a possible fix to this problem?
Thank you in advance.
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Click to collapse
Download this file
http://www.fourty.net/~berzerker/stockstuff/PB31IMG_3.26.605.1_RUU.zip
Rename that file PB31IMG.zip, put that on the root of the SD card, boot the phone into bootloader mode by pressing vol - & power. Let the update run its course, and she will go back to a TOTAL stock 2.2.
EDIT: She will lose all her texts, have to re-download all her apps, and set her homescreens up again, but I don't think you have any other option if it keeps getting stuck at the white HTC screen.
If it's stock already or if rooted and the PB31IMG from the above post doesn't work, she simply needs to do a warranty exchange. We are, after all, still within the warranty period.
najaboy said:
If it's stock already or if rooted and the PB31IMG from the above post doesn't work, she simply needs to do a warranty exchange. We are, after all, still within the warranty period.
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How would that not work? Its the stock rom, signed. I myself have done this before. Why go exchange it and get a crappy refurb (most likely SLCD )that, more likely than not, has problems? Why not fix the problem and keep the one that she has?
If they didn't want to do that they could go to shipped-roms.com and download the RUU from there and flash it back to stock that way also.
g00s3y said:
How would that not work? Its the stock rom, signed. I myself have done this before. Why go exchange it and get a crappy refurb (most likely SLCD )that, more likely than not, has problems? Why not fix the problem and keep the one that she has?
If they didn't want to do that they could go to shipped-roms.com and download the RUU from there and flash it back to stock that way also.
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Click to collapse
It ain't gonna work if it's a hardware failure, which seems a bit too common with the first run of Incredibles. No software is going to fix a problem with the SoC, which is why I said if the RUU doesn't work, she needs to do a warranty exchange.
The phone is completely stock.
She had to cut the line off and use company phone for about a month or two due to her personal problems. Now she's trying to get back on line with Verizon, but it's keep on rebooting itself so there's noway put it back on again..
Does Verizon/HTC do warranty on the phone even though she's not on the Verizon with the Incredible?
cheols46 said:
The phone is completely stock.
She had to cut the line off and use company phone for about a month or two due to her personal problems. Now she's trying to get back on line with Verizon, but it's keep on rebooting itself so there's noway put it back on again..
Does Verizon/HTC do warranty on the phone even though she's not on the Verizon with the Incredible?
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Click to collapse
I doubt they do, but you could just put it back on the plan, and take it into a verizon 30mins later. Tell them you hit *228 & #2 to update the prl and your phone rebooted and keeps doing so.
Thanks. If everything fails, I'll just go ahead and do that..
There's another version of recovery that lets you wipe the phone - you can search if I'm wrong, but I'm pretty sure that instead of pwr<->vol down it was pwr<->touchball. There, you'll be able to wipe the phone.
I had a similar problem with a phone that I just sent back for warranty repairs. The upside was I did get past the white splash screen. The downside was a few days later, the phone finally kicked the bucket and wouldn't power at all.
This fixed my issue. I was able to retreive my pictures after everyone else was saying to forget about it including HTC and Verizon.. I think this is a pearl as so many Incredible users have posted the constant reboot issue. Thank you Thank you Thank you!!
Another rebooting SLCD Incredible
Hi guys,
Just wanted to let you all know that this week, my wife's SLCD Droid Incredible started randomly rebooting. I had her on the Virtuous stock-based ROM and the SLCD ClockworkMod Recovery, and she had a TON of crap apps (pregnancy, game, live wallpaper, etc.)
I was able to back up the phone if I left the back cover off, but everything I did was time/heat sensitive. I wiped the phone and when setting it backup, got the bootloops after downloading only five or six market apps, not running any of them.
Last night I went back to stock (S-ON, Stock November PB31IMG.zip bootloader update). Again, after getting back to complete stock, it locked up after a few market apps were downloaded.
I called Verizon this morning from MY AMOLED Incredible, and they first had me describe the issues in detail (30 minutes), then try and repeat the issue (20 seconds after opening Google maps and starting a navigation session *quick heat*). She transfered me to "Level 2 Support", then he wanted to walk me through resetting to factory defaults on the phone via the SD card and storage settings. I noticed he wanted me to wipe the Internal storage, so I told him I needed to first backup the DCIM folder full of personal pics and videos to my SD card. He waited patiently while I backed them up (20 minutes). When finished, he had me wipe the phone+EMMC. I left the cover off so we could get through the initial setup, the put it back on after setting it up. He had me do *228 option 1, after the phone rebooted he wanted me to try and do "normal tasks" like downloading apps to get the phone to repeat the issue, if possible. I simply opened up Google Maps, started navigation and 1 second later, the phone went into bootloops. He promptly set up an "in-warranty" replacement to be overnighted to my house.
I do not have any monthly insurance on my phones, so I thought it was great deal that Verizon can issue an advance warranty replacement with return shipping, overnight, no less. Most companies would tell a customer to contact HTC directly. I am sure that is what Alltel used to do. I don't think VZW did it because we have corporate discount, I think this is standard service they provide for all their customers.
For any of you having this issue, here's what I recommend:
**If your phone is continually rebooting, pull your battery and let it sit out of the phone so they can cool for at least 20 minutes... Alternatively, you could probably put your battery in the freezer for 10-20 minutes and get a little extra "cold time" out of the phone before it bootloops**
1. Sync your apps with an app service like Appbrain to easily retrieve the list of apps you had.
2. Backup your call history and bookmarks using an app or two from the market. I have used free ones before, they should be easy to find.
3. Back up your Internal Storage and SD card to your computer (and preferably to a backed up location on your PC)
4. Revert to S-ON, and Stock ROM, if you are not already on one.
5. Set up only the basic functions on your phone (don't download any apps), then test that it is a heat issue by simply opening up Google maps and navigating anywhere.
6. Call Verizon and wait PATIENTLY on the phone as they walk you through their hoops. Expect this to take an hour or three. Just do as they say, as they have to make sure you indeed have a defective phone.
7. Profit.
Hope it helps,
jakewill
6. Call Verizon and wait PATIENTLY on the phone as they walk you through their hoops. Expect this to take an hour or three. Just do as they say, as they have to make sure you indeed have a defective device
jakewill
Click to expand...
Click to collapse
Ditto I have always had a pleasant outcome talking to the phone reps. Remember they are just doing their job and they are probably doing this exact same long process all day..
Wish I could say the store reps we're just as good but it's pretty hit and miss.
Sent from my ADR6300 using XDA Premium App
Hi,
Right in the middle of use, my ATT Tilt 2 went to a basic, dead screen with red, green, blue, and white bars that says Rhod300 32m SS-BC, etc.
The operating system seems have gone down--it won't respond to anything. Hard reset produces the same results.
Can I flash a cooked or official Rom back onto this? I think activesynch is needed for a normal flash and of course I can't use active synch with the phone in this condition.
I think probably what I need is an original ROM install. Is this possible with a normal Windows 7 PC and a dead phone?
I have so many Windows Mobile programs and peripherals that I am trying to avoid going to Windows Phone at all costs--at least until they have basic stuff like file systems, a way to port over notes, etc. Also need a hard keyboard.
Right now using an older Fuze, which works, but is slower, worse screen, smaller, and lacks some of the features I like.
Thanks for your help.
You sound like you're in the bootloader mode. Tri-color screen.
You can flash from USB or from SD at that screen. I'd recommend trying to flash a stock ROM - as it flashes everything. Assuming that works, hopefully you can flash back whatever ROM you were on.
The phone isn't dead if you're at the tri-color screen. It should say 'serial' at the bottom - when you plug in your USB cable, it should say 'USB' and install some drivers. Then with the RUU software that comes with every ROM, you should be able to flash it.
Phone won't reboot--stuck on tricolored boot screen
Hi,
Thanks so much for replying. I appreciate you pros helping us novices.
Just after I posted the first note, I pulled the battery and hit the power button, it rebooted, and everything was still there in the OS--working fine. But whenever the device had to be rebooted, I would have the same problem of it getting stuck in the boot screen. After that, for the last several days once in awhile, randomly, it would finally reboot from the boot screen after I pulled the battery and hit the power button. The rest of the time (about 5/1) it would just sit there in the boot screen no matter what I did. The "Serial"/"USB" thing would change when I plugged it in, but that's all.
Thought it was the OS, so at a lucky moment where the "pull battery, hit power button" strategy actually worked, I installed the latest official HTC/ATT Rom--it's the next to last one issued that ends in .4.
It was gorgeous and I got all excited--started installing stuff thinking my problem was solved.
Had to reboot to install some programs--now it is stuck again on the boot screen. Tried 30x again--no luck with the "pull battery/hit power button"
strategy. Sometime it would flash a white screen really quickly saying something like "Can't read image!" before going into permanent boot screen. The boot screen will switch from "Serial" to "USB" if you connect it to the computer. So, the problem doesn't seem to be in the OS--rather, in the ability of the device to "read" the OS from the boot screen.
I would be grateful if you or anyone else may know what's going on here, and any ideas on how to fix it. Is there any manual way to get it to read the OS from the boot screen when that's not happening?
I have two guesses (both of which may be wrong):
1. It may be something in the hardware is just worn out and is less and less able to read the Rom--any ROM. I got the phone new off Amazon for a profit of $50 ($.01 cost plus a refund for an older phone) in the summer of 2010 when it was already outdated. and WP was replacing WM. I've certainly gotten my money's worth after 18 months!
Of course we now know that a brand new ROM has the same problem as the older one--which suggests to me it's in the hardware. I'm sure the new OS and the stuff I installed is still there on the phone, but something it appears is not reading something in order to allow the boot up.
2. I have a squirrely free program called Rax Reset (from Windows Mobile Marketplace) that does a software-based hard or soft reboot from inside the OS. The very last time the device went down and didn't come back up, I had used that program to soft reset it. Might have been a big mistake. Could this program be causing the problem? If so, just one reboot would allow me to get rid of it or even hard reset to remove everything but the new OS--but can't get it to boot.
If it turns out the phone is just worn out, I've certainly gotten my money's worth.
I still love WM even with all its problems--and especially the newer Sense version. If this one is shot, I'm thinking about just buying a new Touch Pro2 on Ebay to avoid all of the sacrifices and backwards steps involved with Windows Phone.
Thanks for any help anyone can provide.
Phil Butin
Why are you crossposting? I read this EXACT same post in a thread just below this, in the same section. That's pretty low.. Crossposting across forums isn't welcome, crossposting within forums IN THE SAME SECTION is definitely not welcome.
Don't do it again.
Sorry, just trying to get help
Sorry, just trying to get help, not that familiar with the rules.
I searched on "bootloader" and found a thread (wrote a comment there too), but it's old....
Here is the thread. It doesn't really provide any solution.
HomeArrow
Legacy & Low Activity DevicesArrow
HTC Rhodium: Touch Pro2, Tilt 2Arrow
Touch Pro2, Tilt 2 GeneralArrow
issues with bootloader.
Either way, whether you know the rules or not - why would you think copying and pasting the exact same words in the exact same forum help you any more...
Anyhoo, have you tried the usual? Flash stock? Sometimes I've heard you have to flash several times, I never really understood that logic tho.
I'll try to reinstall the HTC/ATT Sense OS again. I guess you're saying active synch doesn't need to be working in order to do that. I'm at work now--have to wait until i get home. Nothing to lose at this point.
But I'm seriously wondering whether the problem is the OS install or whether there is something in the device that is supposed to read the ROM and start the bootup that is just wearing out.
Thanks.
"No Image File"
The quick little flash of white screen has "No image file" in blue letters--goes by so fast you can hardly see it.
[email protected] said:
The quick little flash of white screen has "No image file" in blue letters--goes by so fast you can hardly see it.
Click to expand...
Click to collapse
That error message is 'normal'. Basically the phone checks the SD card for a file labeled "RHODIMG.nbh". If said file exists, it will flash from it. If no file exists, or no SD present - it continues loading bootloader and should say "Serial" at the bottom. This indicates that it's ready to be flashed. If you plug in your USB cable, it will install some drivers and then it should change to "USB" at the bottom instead of "Serial".
Now you should be ready to flash from a normal RUU. I would recommend flashing STOCK, because this flashes everything.
It might also be good to note a lot of people have experienced something similar - the phone getting "stuck" in bootloader mode, and only occasionally making it to WinMo. I'd guess it's failing hardware in some way shape or form, as none of my RHOD's or RAPH's have ever done this.
Good News--at least for now
Good news--I hooked it up to the computer with the USB cable for awhile and the Windows 7 computer did set up some drivers. For some reason after I disconnected it I reset it, and the reboot worked. Then I immediately uninstalled the squirrely reset program and removed it.
Everything I installed yesterday is working fine--I have soft reset it about 5 times now and each time it has rebooted. So I think maybe I'm back in business. Too soon to tell--but we will pray and keep our fingers crossed.
Thanks so much for your time and help. I don't know how to use the thanks meter but I would have if I could have.
[email protected] said:
Thanks so much for your time and help. I don't know how to use the thanks meter but I would have if I could have.
Click to expand...
Click to collapse
You're welcome. Basically if I or someone else posts something helpful, click the "Thanks" button under that post.
15 hours later, Tilt 2 is still working fine on the newly installed Sense OS. I have rebooted freely (using the stylus button on the side) since removing the program "Rax Reset," and everything seems to be going well. I'm keeping my fingers crossed, and will end my contributions to this thread with a warning about using "Rax Reset."
Thanks to all.
Hi there, this is my first post, i didnt want it to be like this but i have come to you in desperation.
I was excited about 4 hours ago to realise my phone was getting an update saying it was going to imporve battery life etc..
Well i let it do its thing while it was downloading, i went to check after an hour or so and it said the software had been corrupted or something along those lines, either way it had to start the download again.
It was about bed time when this happened so i chucked it on the charger, fell asleep, woke up and it was doing something on a kind of screen i had never seen before, black screen, obviously showing that it is processing the update(i was a little tired from waking up) i think i remember taking its time maybe longer than it should have been.
I went back to sleep woke up about an hour ago from now and checked my phone and the screen would not turn on, i think the charger cable had fallen out from the phone because it is loose and does that some times.
So i placed the cord back in and it didnt seem to respond with the red led coming up for a while then all of a sudden it worked for some reason, but was flashing. i suspected this was because the battery had been sucked dry. So after a while the led stopped flashing and i pressed the power button, sure enough it powers up straight away to the HTC - quietly brilliant screen. And thats that, end of story. It's stuck on that screen WTF?
I have been through forums like these interested in changing ROMs and so on but it all seems so complicated i never even bothered, so obviously i am a noob, but i dont think there is any reason for this to happen other than sh*t luck.
Can anyone help us out?
Your better off sending for repair unless you want to start unlocking the bootloader etc.
Reboot your phone in bootloader ( press PowerButton + Volume down at the same time) you will get to a screen with various lines, look factory reset, navigate that menu with your volume keys. Hit factory reset you should get . See if it fixes it.
masucu said:
Reboot your phone in bootloader ( press PowerButton + Volume down at the same time) you will get to a screen with various lines, look factory reset, navigate that menu with your volume keys. Hit factory reset you should get . See if it fixes it.
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zezo_ddd said:
mercccccccccccccccccccccccccccccccci
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Well did it work? before you say that long thanks
Thanks for your help, unfortunately, the factory reset didnt work.
What happened when i first did it, the update screen came up like the first time but still ended up freezing on the quietly brilliant screen.
I'd be willing to unlock the bootloader, i really dont want to send the phone away for a third time. Why didnt i get the Galaxy S3!?!?!
I hate to ask, can u point me to the right thread to do that, there seems to be a few but they seem to have different purposes.
Thanks again.
helter_skelter87 said:
Thanks for your help, unfortunately, the factory reset didnt work.
What happened when i first did it, the update screen came up like the first time but still ended up freezing on the quietly brilliant screen.
I'd be willing to unlock the bootloader, i really dont want to send the phone away for a third time. Why didnt i get the Galaxy S3!?!?!
I hate to ask, can u point me to the right thread to do that, there seems to be a few but they seem to have different purposes.
Thanks again.
Click to expand...
Click to collapse
If you wait a day or so, the RUU will be released for your region now that the OTA has been released.
You'll be able to fully reload your phone - this is all HTC do when you send it for repairs and you can do it in a lot less time.
At the moment, HTC may even reload the 2.17 software so you may still have the problem again when trying to load the OTA.
Thanks all for your interest.
I spoke with customer support and they told me exactly what i already had done, factory reset through hboot.
After that was a no go, he told me i have to send it back to the point of sale, so they can flash the software?
Where can i find this ruu once it has been released?
I'm pretty sure the updates all say to not have the phone plugged in when updating.
Sent from my HTC One X using xda app-developers app
First let me say that I am 51, not a techie and only smart enough to start a conversation about my phone but not intelligent to keep it going.
I have had an i317 ATT Note 2 for a good many years. Some time back ( about a year ago ) I was reading pretty steady about rooting my phone and installing a custom ROM. Well.....reading a lot and becoming constipated with information is about as far as I got. Sad, yes I know...but that's really it. It was SO overwhelming for me that I called it quits. Somehow I managed to gain SuperSU ( if that's right ) status and my phone said I had "root access". However, I never installed a custom ROM. It was about this time I found , if I have this term right, Wanam xposed and or xposed installer. IF, this is correct, what ever it was allowed me to really tweek a lot of settings on my phone so much so that I told my wife I just didn't have it in me to ROOT, but could ust this new app to change a lot of "stuff" and I'd be ok with that. Well, as time went by I stopped fooling with it, found a few things I liked changed the way I had them and just left it alone. I'm not a gamer, not a techie, although I've read a lot of definitions, some stuff just don't "click" with me. There was about 4-5 times back that year ago that I did what ever it was that made me think I bricked my phone. so much so that I thought I was going to literally throw up, I was really that sick inside. Well, it was nothing more than reading many many different posts on forums and not knowing what I was doing, that I somehow used Odin to get is back where I could use it. A major problem was not understanding what I actually did nor even knowing how to repeat it without again, just stumbling upon it.
So, with all this time having passed......the other day a message popped up on my phone saying "UPDATE AVAILABLE" or what ever it was....either way I KNOW I seen the word UPDATE. It said click here ot begin update or click here to update at a later time. I wasn't so much thinking to myself, DONT UPDATE because you'll screw everything up.....I was simply declining because I didn't want to be bothered. Certainly I'd forgotten or never given it any thought about the possibility that I'd end up in a mess. Like I said, I had ROOT ACCESS....just never installed a ROM so I may not have even thought an update would have done anything negative. Well, later in the day ( about 7 days ago now ) I hit UPDATE and my Note 2 that I absolutely LOVE is now turning on, goes to the black Galaxy Note II screen, then the swirling circle and gets stuck and locks up every time at the ATT logo that looks like a globe.
I have read and read as many things as possible on my end......so much so that after about 2-3 hours each setting I end up with a headache, am frustrated and deflated until I walk away. I don't know the correct terminology to express every step I've taken but will share with you all what I can at this time.
I can do both 3 button press methods....power, home and vol down...then press up I think for download mode. I can also press power, home and vol up which takes me into the mode that shows the little Android dude who lays down like he's having repairs done. I will add here that while in that mode, I've literally clicked on EVERY SINGLE choice in every single mode/ screen or what ever it's called. I've cleared, reset, recovered and scrolled through every choice and hit every button available......and as many times that I've plugged in, used many many different forms of Odin and countless files with the .tar files...I've also clicked on everything I can to see if anything changes.
Believe me, as frustrated as it is reading what to you seems like gibberish, it's equally as hard reliving it again and again. I've already put in 3.5 hours tonight and NOW am typing this to you kind people to see what hope there is and if I can understand it if something is shared with me.
I've downloaded Odin 307, Odin 3_v3.10.6, 4.3 Param_tz, Odin 185...honestly about 3-4 more Odins and gone back after I have downloaded and unzipped so many that I've been baffled only to delete them after literally going through the process ( following XDA steps by steps......AND PASSING EACH TIME!! ) only to not have crap when I'm finished. I've even unzipped CF AutoRoot MD5 file this last time just hoping to pull something out of thin air.
It's no joke when I tell you I've followed more steps on the XDA site and countless other sites...totally by the book and have had 100% negative results. It's not that I've got this endless list of contacts that I can't live without. It's not that I've got 344 fresh work pics of jobs I've completed or even pics of jobs to estimate for work, it's just that it sucks so bad to be in a position of not having this phone that I totally love so much. It's not loaded with games and I don't do anything really intelligent on or with it. But it is very important to me, I'm a creature of habit and over the years have really become attached to it. My wife and oldest son have just upgraded our plan to include him with a data package for a smart phone and with it they received new phones. It's been about 2 months ago and I told my with, I DON'T WANT A NEW PHONE!! I LOVE MY PHONE!! I still do, I'm just stuck and obviously not sharp enough to get out of this one without asking for help.
It's been reset, restored, erased, you name it. I've had the battery in and out, sim cards in and out, pushed every button 10 times in combination with other buttons, read and read, followed every step for downloading, unzipping, using multiple Odin files new and old.....just everything. I can't access kernals or other important data you may ask for because I can't get out of the start up logo....I thing it's called bootloop?
Man I'm really jammed up and would be forever grateful if someone could shed some light on this situation. I know I may have gone way overboard with everything that's been loaded, pressed, wiped etc, but I've exhausted everything I could think before asking for help.
I can't even count the number of times that I've entered Odin with a .tar file and it's gone through every part of it's deal only to end saying PASS!! ...usually within 2:02 to 2:12. The CF Auto file was :08 and said PASSED!!
Frantic, frustrated and fully prepared to beat myself with a stick
I need simple simple guys. I HATE to be a bother, but I'm stuck and know that you all are good people who fun a respectful forum and are courteous with one another. So here I am. Any help please?
I would like to add that I've not simply popped onto this forum and asked a repeated question before having read many other posts involving much of the same issues. I am a foretravel motorcoach owner and am on a forum very similar to this one where there are noobies and those of you who have a great deal of knowledge that share so others may have a pleasant experience. Honestly enough, I'd rather take my whole coach apart ( I'm no diesel mechanic nor have air system knowledge ) and rebuild it blind folded, rather than have problems with my cell phone. I have read all of the posts from those who have the i317 att note 2 as I do. I've walked ( confusingly ) through all the directions that have been given to them. I wish I knew the language better but have to admit that I struggle. Imagine each time reading a helpful post for a similar problem, going back into my downloads and deleting everything on my PC and then downloading the next set of steps involved in helping the next person with similar issues. Each time I download, unzip, reconnect, run through Odin and pass...only to find that I'm no further ahead and have no understanding why things work for other people but not for me. I had hoped that I'd have had a reply that would be an "AH HA!" moment. But I've not gotten even one comment. I'm doing the best I can to communicate and reading a lot on my end to muster my way into understanding. I've made a mistake and am paying for it dearly from having hit UPDATE. I just wish I had some way of knowing why nothing seems to be working.
Okay....
Deep breath....and here we go..
The Odin flashes you are attempting....are failing due too your updated bootloader....(the one you received when you took the official update)..
Nothing you can do about the bootloader now as it can't be reverted....but that's okay....
Here's the plan...
Load up odin 3.0.7 and download the UCUCNJ1 rooted rom from the link below...http://forum.xda-developers.com/showthread.php?t=2973448
Boot the device into download mode and flash the above file...
If the device begins boot....pull the battery and put the phone into download mode ....and flash the same file again...
Once complete...allow the phone to boot and it should start normally...
If it does....then power off and boot into your stock recovery and wipe data then cache and boot again...
You should then have a rooted stock....UCUCNJ1 build...
The reason this works is because your rom image that you flashed does not contain a bootloader image....
Once you are back up and running....you'll need supersu....(the thread explains this in the first post)...
The process to get you going is pretty simple....you just need the right file to flash...
Read that first post....as everything you need is there....g
I'm really not sure if I'm replying to this post correctly as I've seen 2 options so if I'm not doing this please someone, correct me.
I'm a chimney servicing professional in Northern Michigan and right now is "GO" time for the next 4 months. I leave early mornings and return late evenings like now. Being without my phone is a really struggle and inconvenient.
So let me explain what's happened since you replied with suggestions for me. Just before your post came to me I had been reading on this forum for someone with the same phone as mine to power, volume down and home...then volume up to go into download mode. I could not only do that but could also use the feature of power, volume up and home for what ever that feature is for......as of NOW...I can only access download mode. Any other method of buttons turns on the phone and it is locked up in the black screen with Samsung Note 2....and that's completely it. Before it would at least cycle through a couple screens before locking up at the ATT globe logo.
So, just before your post came through I had read to go into download mode and then use Odin 3v1.85 to load this file Kies_home_i317_att_i317ucali2_i317att_original4.1.1
I have not used a Kies file before and the only experience I'd had with Kies was not favorable in the past for a completely different topic. So anyways, I did this again, just before your suggestion was posted and IT WORKED!!! I was pretty thrilled. It was late and for the few minutes I had gone through the phone to see what was and wasn't there it kept wanting to update. I did not do it. Finally I called it a night and early in the morning ( yesterday ) I took the phone with me to work. Although the features were slim because I'd not downloaded any previous apps, it was working.
After reading your post with the suggestion I thought as long as it's working, I'll check later to see what I could do about updating or rooting & installing a rom....which I've not done before. Well, last night while shaving and having the phone on the counter, I glanced down and it went into UPDATE mode all by it self. I tried to stop it but buttons were useless. So, all day again I've been without a phone and now the only thing the phone will do is power up with the power button and get stuck in the black screen with Samsung Note 2....that's it! Or, I can power, home and volume down, then up to enter download mode. I have since gone back to the Odin 3v1.85 and ran the same Kies file I mentioned above. The thing was...in the past I was going into different versiona of Odin and attempting to download files and it would do SOMETHING...then say pass...but nothing really happened. Doing what I'd mentioned above...the phone would log into Odin 1.85 and download the Kies file....only now it was taking 5+ minutes and working...or should I say "worked once" instead of taking only 2 minutes in the other Odin modes.
So, now I've completely charged 2 different batteries, and tried it a couple times just before commenting about what's happened.
So, now what??
Do I go back and attempt the directions you offered in your reply to me earlier or now and I heading in a different direction all together?
Just to let it be known, I'm not a "gotta have the newest and latest, greatest program" guy. I'd like to have a rooted and backed up phone and like to have a rom that has great battery life, allows me some cool features but mostly just have the access. I read a lot about different roms in the past and just couldnt pull the trigger on one.
I say this to mention that I'm not sure if I am successful in getting this thing back in action and am going to drop a file in the PDA slot of what ever Odin version I use....do I ALSO add to what ever unzipped file other commands like a root file or rom file ...or some sort of back up file? I thought I'd read where you added what ever you were loading the phone with was to be all added to that same PDA line together.
Gosh, I sure do appreciate any other suggestions to get this back and running.
I WILL NOT ATTEMPT ANYTHING before hearing back back. Just help me please...Thanks in advance
Use my information in the post that I wrote and you'll succeed...
Flashing the rom front the link I provided will repair the problem...
Use PDA slot for the file and don't change any other Odin settings...
It'll work....g
Ok, just now I followed each step and was really excited to know I'd be back up and running.
I still cannot get into the power/ volume up/ home button mode to wipe cache. It will not go there. As soon as I press those buttons it immediately goes into "stuck" mode on black screen with the Samsung Galaxy Note 2 logo.
I can turn on and get into download mode obviously with those buttons only volume down...then up. I tried with battery in and passed, I tried taking battery out as you directed when it tried to boot and it passed. I then ran it another time thinking I'd read someplace that someone repeated a flash process and after 3 attempts and all passing using Odin 307 it's been consistently stuck on the screen mentioned above.
I can't tell you how much I appreciate your time and will do as recommended at the times advice is given instead of doing my own mindless and unknowing thing.
What suggestions might there be now? I'm really hoping that since it will turn "on" that it's NOT bricked. I won't be able to handle it.
Much appreciated and very thankful
Please advise
Sandelman1
have now deleted all odin and repair files on my pc. Reset new odin 3.07 and redownloaded the files mentioned from the link above. I STILL have nothing but being stuck in the Samsung Galaxy Note 2 screen. I've ran the exact same process you mentioned this morning, I've tried different fresh charged battery and also different usb ports.
OMG do I ever need help. It's really very much greatly appreciated. Is there other ideas or more hope.
I'm all ears and eager to follow what ever direction is next
Samdelman1
sandelman1 said:
have now deleted all odin and repair files on my pc. Reset new odin 3.07 and redownloaded the files mentioned from the link above. I STILL have nothing but being stuck in the Samsung Galaxy Note 2 screen. I've ran the exact same process you mentioned this morning, I've tried different fresh charged battery and also different usb ports.
OMG do I ever need help. It's really very much greatly appreciated. Is there other ideas or more hope.
I'm all ears and eager to follow what ever direction is next
Samdelman1
Click to expand...
Click to collapse
Sounds like you are close.
First off which bootloader are you on? Pre-4.3 and post-4.3
Also I wrote up a guide
http://forum.xda-developers.com/showthread.php?t=2618447
This gets you out of most jams. But first please reply back with version of bootloader.
First I really appreciate your reply as with any of you veterans who are in the know. To answer your question, I'm not sure , as sad as that it. Here's what I can tell you though. The few days ago when G helped me and my phone came on for a day or two, I went into the "device info" and this is what I found.
Android 4.1.1
Baseband Version i317ucalj2 ( that L J part at the end may not have been read correctly, but that's what I wrote down ) hope that isn't a problem
Kernel 3.0.31 - 215878
[email protected]#1
SMP preempt thru oct 4
16:14:05 kst 2012
Build # JR003C.i317UCALJ2
I REALLY hope this helps you help me.
If the info I offered is personal information that I'm best not to share with the internet PLEASE let me know and I'll edit it out. I would expect to be dealing with decent folks here so should be no worries. But still let me know if it should be confidential.
Ok, that's all I can share with you since I'm not able to enter into any of the "wipe cache" mode or that department in general.
Looking forward to hearing what you have to share.
Thanks again in advance. I'm very grateful.
Sandelman1
Ok, so I went to the link you posted and before doing anything at all, I read into 15 pages of it to make sure I wasn't missing anything important to my specific install. Once I realized I only needed pages 1-2 or 3 I began. First I deleted everything off my desktop that had to do with previous odin, att and the like. Next I downloaded te odin 3.07 and joined (free) the Sam site download you recommended and waited until what seemed like forever to download.
Once that was done I reread pages one and two and focused on what to do in the event of freeze up and which option I may need to choose should I lock up in one of the two possible options.
So here's what happened. First time I downloaded the kies file......it went to RESET as you mentioned and seemed to hang up....the Samsung Galaxy Note 2 black screen came on and froze. I "thought" it was done and pulled the back off the phone and removed the battery but it was still froze. I then unplugged the original Samsung USB and the screen went black. I waited for several seconds and reinstalled the battery. ( now in prayer mode ) I hit volume up, home and power.......it went back to black screen, Samsung Galaxy Note 2 and stayed there.
THEN!! I seen my PC in odin mode say PASS. I thought hmmmmm, did I unplug to fast? So I pulled the battery, reinstalled, hit vol down, home and power...then vol up and plugged the phone back in with original cord. I opened odin 3.07 and clicked on the link same as before. This time I let it run until it was at the RESET screen ...then I waited......then I waited thinking certainly it's not doing anything...then it popped up PASS!
I thought COOL, I'm in now. So it went to black screen Samsung Galaxy Note 2 and hung up. I reread from there to remove battery ( unplugging the cord at this point again of course ). I counted to about 15 slowly and reinstalled the battery and hit vol up, home and power........same crap again, how frustrating. So I'm still sticking on black screen Samsung Galaxy Note 2 screen and that's where I'm at now.
I was hoping that since things were so similar between what I had going on and the link or thread you had posted, I would save time and follow the directions.
I've not spent about 2.5 hours at my PC and have to go to work for a few hours. Hopefully this will help you better know how to direct me with what I've shared with you about my phone specifics and the fact that I've already followed steps from your thread.
I'll check back in a while to see what other thoughts are going to move me forward.
Once again, I say thanks for any time you or others may spend in helping me.
Sandelman1
OMGOSH!!!
I've not got the time at the moment to share all the amazing info and things that have transpired since my last post, but I will.
Hey, quick question....seriously. How would a person donate to someone whos helped with the issues some of us experience....what's the process?
And on that same topic....what is customary or an appropriate amount?
I searched the forum looking for help because I don't have funds to buy another phone at this time but at the same time I seen it posted someplace that it's a nice gesture to "buy a guy a beer" if they've helped you. I'd like to buy myself a beer.....but I think it's been around 12-13 years now since I enjoyed my last one. In my world I though everyone around me was an A-hole.....lol...come to find out it was ME who was the A-hole. Who'd a think it,lol.
So if someone could share the how to and what's a "kind gesture" I'd really appreciate it.
Cant wait to share just how "baller status" I feel right now with what I've been able to do with ya'lls help. ( not only did this come together today but I replaced an entire engine and trans in my jeep wrangler last night before getting back on this forum.
I want to take time now to get into it but will wait becuase I've updated and would like to know about backup, storage, and root access.
Later folks...I'll be hack tonight
Sandelman1