Please explain the 4G Radio issues - EVO 4G Q&A, Help & Troubleshooting

There's too many posts and threads about this and i'm super confused. Can someone explain real simple what is the issue with the 4G radios? Let me give you some background on my own issues and let me know if this coincides:
I bought my phone, went to Baltimore, 4G wouldn't connect at all.
I rooted and flashed Damage Rom and Toasty recovery (i believe). Apparently i have the old wimax radio.
Today I tested wimax and it did connect for a minute or 2, then it seems to have dropped (this was in Manassas)
Do i need a new radio or something?

Im not going to pretend to know completely, but the biggest issue i think was that this is the only phone that has 4G right now, and HTC was the only one with those drivers for android. So now our devs here have to get ahold of them and figure out exactly how to use them before 4g will work.
If you tried it out before you rooted your phone, then that would be sprints fault on coverage.

Related

4g connecting then disconnecting

Ok so I found out today that I have 4g in my area n I will turn it on and it will scan for about 30 seconds and then connect real quick then disconnect I can confirm I have 4g in my area as my friends evo connects . I already tried doing whitslacks
Start over method n same thing .
Sent from my PC36100 using XDA App
wow so noone has any insight ?
I have the exact same problem.
If I am using the 4G it stays connected, otherwise:
connected to sprint
scanning...
Obtaining IP Address
connected to sprint
More and likely its a weak signal. It was like that for my area but waited couple months later it gave me a stronger signal now. Unless your friend is picking up signal at your house and you are not. Then I have no clue. Update your prl?
Sent from my HTC EVO
i have a wimax tower right across the street (i see it outside my window)
full bars, perfect coverage
I'm having 4g trouble as well. I have full reception and am in a confirmed working 4g location. The phone keeps scanning for 4g but can't find anything.
SantinoInc said:
I'm having 4g trouble as well. I have full reception and am in a confirmed working 4g location. The phone keeps scanning for 4g but can't find anything.
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Click to collapse
that's a different problem if you can't connect at all.
I think I am bouncing around to multiple wimax towers.
Any idea how to fix this?
I had the same problem on PRI 1.3x when upgraded to PRI 1.4x the problem was fixed. I made the mistake of upgrading to 1.77 and now my phone connects/reconnects all the time on 4g.
Im located in best coverage area and I cant find a signal. I live in SI NY, 4G just went live the other day. Even though the map says I have signal could the signal not be lit yet? I have a rooted stock rom 2.2 evo, I know someone with an unrooted evo but they dont have 4G by their house yet, I will have them test it as soon as I can.
ok i got in contact with someone with an unrooted evo and they checked a different part of SI which the map says has coverage and he cant get a signal.
Not once (except for ookees) did anybody say if they were rooted or not, what ROM they are using, or any other information except for "I have 4G coverage, I cannot connect". Need more information.
Edit:
Also, the OP has "current phone : samsung vibrant rooted running vibrant 5" in his signature...which is on Tmobile and doesnt have 4G.
andrw2052 said:
I had the same problem on PRI 1.3x when upgraded to PRI 1.4x the problem was fixed. I made the mistake of upgrading to 1.77 and now my phone connects/reconnects all the time on 4g.
Click to expand...
Click to collapse
Any idea where we can get PRI 1.4x?
This is really frustrating. If I am in other areas, my 4G works fine.
If I keep the link "hot" by constantly using data, it wont drop the 4G connection.
Otherwise-
Connects, works for 30 seconds, disconnects, scans, reconnects with new IP, disconnects, over and over and over.
My wimax radio is NOT broken, 4G does work in most areas, but at home where I get multiple 4G towers surrounding me (downtown) I think it is tower jumping.
anyone? can anyone help with this?
download the WIMAX RSA key checker from the market and see if your RSA keys are missing, if they are i feel bad for you. (I lost mine aswell) Im still dealing with sprint to get my phone either replaced or covered by insurance (which means i have to fully unroot it and claim it as a software issure with an OverTheAir (OTA) update. They usually fall for this and replace it no charge. But if they find out or expect root, they make you pay a 100$ deductible to get a refurbished phone (rooted or not) but there is a slight chance you'll get an Evo 3D in return ^_^ I hear they're not handing out Evo 4Gs anymore

[Q] EVDO <failed>

A few weeks ago my evos data became ridiculously slow. I was the latest stable cm6 (6.1.2 iirc) and it was out of nowhere since I did not install any new apps or make any changes. I did a nandroid back to when I first rooted and I still had no 3g (wifi, bluetooth, wimax, 1x all work).
The tech I talked to at Sprint had me try updating everything and even a factory reset (which I already tried before calling). I have Best Buys phone insurance (never again. Sprints is much better after having to use both at one point or another) so I took it to best buy and when I get my phone home the data and phone are slow. After a few days I notice in ##debug# evdo engineering has <failed> on everything and I was running 3.26.xx.x I just ran the ruu to the latest 3.70 and it is snappy again but still no 3g.
Once I get time I am going to take it to the sprint repair center but I am curious if anyone else has had this problem. A search on here and Google doesn't come up with anything.
speedracerbubba said:
A few weeks ago my evos data became ridiculously slow. I was the latest stable cm6 (6.1.2 iirc) and it was out of nowhere since I did not install any new apps or make any changes. I did a nandroid back to when I first rooted and I still had no 3g (wifi, bluetooth, wimax, 1x all work).
The tech I talked to at Sprint had me try updating everything and even a factory reset (which I already tried before calling). I have Best Buys phone insurance (never again. Sprints is much better after having to use both at one point or another) so I took it to best buy and when I get my phone home the data and phone are slow. After a few days I notice in ##debug# evdo engineering has <failed> on everything and I was running 3.26.xx.x I just ran the ruu to the latest 3.70 and it is snappy again but still no 3g.
Once I get time I am going to take it to the sprint repair center but I am curious if anyone else has had this problem. A search on here and Google doesn't come up with anything.
Click to expand...
Click to collapse
Have you tried updating your profile? Also, are your radio/baseband, PRI, NV & WiMax files updated to the latest versions? You can check it by going to Menu-Settings-About Phone-Software Information. The NV will not be listed, by the way.
Yes, everything is the latest. I even tried the port and proxy reset to 0 and 0.0.0.0 respectively method with no change.
It seems like my radio just doesn't work on 3g anymore. I hope to get to the sprint service center before the weekend.
speedracerbubba said:
Yes, everything is the latest. I even tried the port and proxy reset to 0 and 0.0.0.0 respectively method with no change.
It seems like my radio just doesn't work on 3g anymore. I hope to get to the sprint service center before the weekend.
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I hear ya. Hopefully, they'll provide you with a new EVO instead of a refurbished one.
Call sprint's advanced tech support.
877-809-6696 ats advanced tech supp
Ask them to do a full profile reset or update. They ask you to power the phone off for a few min (they even asked me to pull the battery, but I didn't see a need for that). Then when it reboots, it will do the ota provisioning, which should correct things.
gpz1100 said:
Call sprint's advanced tech support.
877-809-6696 ats advanced tech supp
Ask them to do a full profile reset or update. They ask you to power the phone off for a few min (they even asked me to pull the battery, but I didn't see a need for that). Then when it reboots, it will do the ota provisioning, which should correct things.
Click to expand...
Click to collapse
They did that as well. The tech said it was basically like a new line.
It is odd because every other thread I see online has had it fixed by one of the common methods or by calling sprint.
I have a tux fitting tomorrow for my brothers wedding and the sprint service center isn't too far from that so I should be able to get it checked out then.
It may be Sprint and their network. A lot of people have been stating that they are either getting really fast speeds or really slow speeds. If I understood everything correctly I think that Sprint is going through several updates for a while to be more competitive and provide better service. It may not be your phone. If you have any friends with the same phone then does a speed test to the same server side by side and see if that is different. If the results are the same it is the network, but if the other phone is faster then it is your phone that is having the problems.
Smurph82 said:
It may be Sprint and their network. A lot of people have been stating that they are either getting really fast speeds or really slow speeds. If I understood everything correctly I think that Sprint is going through several updates for a while to be more competitive and provide better service. It may not be your phone. If you have any friends with the same phone then does a speed test to the same server side by side and see if that is different. If the results are the same it is the network, but if the other phone is faster then it is your phone that is having the problems.
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My friends evo is perfect right next to mine in san jose to sacramento. I have no 3g anywhere I have been lately (Monterey all the way to South Lake Tahoe).
I was having the Same Issue with my wife phone but she was running CM7 RC2. I was able only fix it by installing sprint Lover.
Then as itohead said try to install Sprint Lovers and see if that works. If not then I think that there is something wrong with your phone and you may need a new one, or wait till the Evo 3D comes out and get one of those.
I forgot to update this. Sorry guys.
Took it to a sprint repair center and the tech said he's never seen that before and ordered me a new one on the grounds that my usb port was "broken".
Sent from my PC36100 using Tapatalk

4g issues Emergency please..

Hey guys how you doing! We'll I hope great cause I really need the comunity help on this because sprin service reps are worthless!!! So any help would really help!! So here it goes and I will be posting this on the evo forums to cause this issue is happening to my epic and gf evo....
Alrighty so for a year now I've had and evo and epic 4g! And the place I live at I've been here for 1 year ad half...and the whole time we hve live here we had ok 4g.... issues here an thre at night my thought is maybe maintnance once in a blue moon but thts it! Well up to three days ago we had good 4g and out of nowhere something started happening....my 4g connects on both phones and once I start uing 4g data it resets my 4g and and starts scanning again so I thought this was a rom problem but two phones diferrent ones ad different roms I waslike it has to be tower wise and after 2 hours and a trip the local repair center SpRINT sucks in finding out what's wrong! So I am hre asking for your help guys does anybody have an idead of wht I should do? One thing thts coming up to me is something I ubstructing my reception cause everywhere else around my block my 4g works perfectly...
Sent from my SPH-D700 using XDA App
4G and Sprint
Can’t believe I am in 5th or 6th largest city in country and Sprint does not have 4G still. My experience with Sprint leads me to believe that they are having network issues. Interesting how it works elsewhere nearby, but usually after a day or 2 these things seems to repair themselves. Sprint does not know anything and probably would not admit anything. Updating profile, PRL, restart phone have already probably been done. Good luck, always some frustration with Sprint, know this was not much help, but just ranting a little as well. Experienced every issue it seems with the exception of 4g.
avwheeler said:
Can’t believe I am in 5th or 6th largest city in country and Sprint does not have 4G still. My experience with Sprint leads me to believe that they are having network issues. Interesting how it works elsewhere nearby, but usually after a day or 2 these things seems to repair themselves. Sprint does not know anything and probably would not admit anything. Updating profile, PRL, restart phone have already probably been done. Good luck, always some frustration with Sprint, know this was not much help, but just ranting a little as well. Experienced every issue it seems with the exception of 4g.
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Yeah u see I've haven't had any problems like these cause my 4g has been good I mean it conects and all but once I start usin data is restarts which is wht I fnd weird lol and on my epic I can't refresh profile or prl but on evo I can and that didn't work
Sent from my SPH-D700 using XDA App

[Q] Drop Signal

I'm rooted using Axiom 2.2 and every once in awhile my phone will go from 4g to no signal at all and i didnt move or anything or change networks. It just completely drops and then will come back after 20 seconds if i switch in and out of airplane mode or restart my phone. should i flash the leaked 4.0.3 radios. will that help at all? or any other suggestions?
If you're in the US and on Verizon it's a known issue, something to do with how they've set up LTE which I didn't bother bookmarking. There's several threads on it scattered about.
If not please supply more details of your setup.
yea im in the US on verizon but my friend has the nexus too and his doesnt do that were both hacked with the same exact set up. i know 4g is an issue but im in NYC and i should never be out of 4g and if i am i shouldn't lose 3g and data completely and no txts or calls while its out
tsew03 said:
yea im in the US on verizon but my friend has the nexus too and his doesnt do that were both hacked with the same exact set up. i know 4g is an issue but im in NYC and i should never be out of 4g and if i am i shouldn't lose 3g and data completely and no txts or calls while its out
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Click to collapse
Is this what it does?
http://www.youtube.com/watch?v=95CdIpxup5Q
My first Nexus did this. Tech support had me go to a store and have them swap out the SIM card...but within the first 5-10 minutes after I left the store, it did it again twice. I went back to the store, they swapped out the phone, and the new Nexus hasn't done it one time since (this was about a week ago).
If, on the other hand, your phone maintains at least a couple of bars of signal but just loses the 3G/4G icon for a while every so often, it could just be Verizon's 4G network acting up. This can cause intermittent data drops, even if you're in a 3G-only area. Give it a day or so, and it should clear up.
thanks kinda what it does where it just goes out and comes back but my speed has never been that slow i always have good download and upload speeds just lose connection every once in awhile. would flashing the 4.0.3 radios help at all?
It's not a faulty phone.. it is just LTE growing pains. Yes you can probably get them to give you a new device, but it isn't necessary.
Also, the newest radios might help.. and if they don't you can always switch back
yea i have 4.0.2 and 4.0.3 on my phone so if 4.0.3 doesnt work i can just flash 4.0.2 and then ill be fine?
tsew03 said:
yea i have 4.0.2 and 4.0.3 on my phone so if 4.0.3 doesnt work i can just flash 4.0.2 and then ill be fine?
Click to expand...
Click to collapse
In terms of radios and roms, yes you can flash a 4.0.3 rom/radio or a 4.0.2 rom/radio. The trick is just to find which radio works best for you as not every device is the same
Seems like its more of on the Verizon side not really a phone radio issue.
Only problem im having is dropped calls but not short calls seems to only happen at about the 15 min mark on all long phone calls.
I keep a steady data connection at all times

Rooting issue or just coincidence?

Hey guys, I just a sprint gnex phone a few weeks back and ran the GNex toolkit v9.1 to unlock and root it this past saturday so I could use a hotspot app for my tablet.
I don't know if this is just a bad coincidence or if I did something wrong..I'm not new to roms and have modded my previous phone (evo 4g) about 50 times, but here's what's happening.
Prior to this weekend I had full signal/bars..Now I can barely get 2..It's mostly sitting at 1 bar and sometimes drops the connection entirely. At the same time, every txt msg I send comes back with an error stating it did not send, however...It does actually go through, twice even. This happens with every text to every person.
I didn't put a rom on it, and I didn't even install clockwork mod...I simply just unlocked the bootloader and rooted it. I did setup google voice afterwards. I can't see how doing this would cause these kind of issues and I haven't called Sprint yet as I absolutely despise their customer service..I'd rather get feedback here first.
The coincidence that I'm referring to is that I'm in Austin, Tx and they're in the process of spinning up 4g LTE towers right now..If by chance they started upgrading my tower this weekend (yesterday & today) then I could definitely see these issues...I walked down about 2 blocks where I do get a full 4g signal, but my txting still had the same issue.
Any ideas or thoughts about my problems?
On one hand, I would tell you that rooting doesn't cause that.
On the other hand, you used a toolkit, so who knows what you ended up doing.
If you haven't changed anything as far as ROMs or mods, then I would suspect you're right about something with the network. The only other thing I can think of would be hardware problems of some kind. That seems a lot less likely though. Sprint does supposedly keep a list of networks that are being worked on. You could check in with them and see if the one in your area is being upgraded.
Sent from my Galaxy Nexus using xda premium
Pierceye said:
If you haven't changed anything as far as ROMs or mods, then I would suspect you're right about something with the network. The only other thing I can think of would be hardware problems of some kind. That seems a lot less likely though. Sprint does supposedly keep a list of networks that are being worked on. You could check in with them and see if the one in your area is being upgraded.
Sent from my Galaxy Nexus using xda premium
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I do know they are upgrading the towers in my zip code to LTE 4G..I'll give em' a call tomorrow and see what they say.
This was the toolkit that I used.
http://forum.xda-developers.com/showthread.php?t=1995688
happened to me.
Reboot your phone and go to about and sprint system update.
update profile.
Idk why but its sometimes happens for no reason.
Make sure you have good connection first.(go outside)
If that doesnt work update prl to make the network find the closet tower to you.
robogoflow said:
happened to me.
Reboot your phone and go to about and sprint system update.
update profile.
Idk why but its sometimes happens for no reason.
Make sure you have good connection first.(go outside)
If that doesnt work update prl to make the network find the closet tower to you.
Click to expand...
Click to collapse
I was trying that repeatedly hoping it would fix it..but it doesn't.
On another note, today when I woke up and rebooted the phone I had full bars on 4G signal..Thought life was good and then about 5 mins later it was back to 1 bar 3G. That's the first time I've seen a 4G signal here in my apartment so I'm hoping it really is just the towers in my neighborhood being converted to 4G right now.
I've rebooted my phone 3 times now and the same occurrence happens..Full signal with 4G for a few mins, and then it drops to 1 bar 3G..Have updated my profile and PRL and tried airplane mode..Only way to get that 4G signal back is to reboot the phone..Won't stay on 4G though.

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