Problems reconnecting to 4g - EVO 4G Q&A, Help & Troubleshooting

Is anyone else having a problem where it has trouble reconnecting to 4g after it loses the signal,like if you drive out of range of the tower and then into another Wimax area?

Yes, I have that issue as well... I just fixed my 4G with the "easiest way to fix 4G" thread posted in general. If I turn it off and turn it back on, I find it, but just keeping it on doesn't put me back on 4G automatically.

I have this problem also. I'm hoping group will fix stuff like this. At least the OTA got my EVO to connect to 4G! Either that or they have improved the signal here on Maui.
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Please help, EVO 4G connectivity goes in and out after rooting

Hi guys,
Please help me out here:
After I rooted and unlocked NAND on my EVO by following the guides on this forum (part 1 and part 2), my 4g connectivity is totally unreliable.
The connection switches between 4g and 3g a couple of times a minute. Sometimes the EVO will have a full 4g signal and an ip address (according to the settings app), but when I open the browser it says that there is no network connection. Switching the phone to 3g fixes the connectivity issue.
I live on the 14th floor of a high-rise and had full 4g signal before rooting. I have tried the stock ROM as well as the Bugless Beast ROM and I get the same results.
Does rooting and unlocking NAND somehow mess with the 4g radio in the EVO, anyone have this issue in the past? Please help, I don't want to take this thing back to Sprint and go for the iPhone
Have you updated the radio? Go to settings and see if you baseband is 1.39.00.05.31
4G Radio
What is your current baseband at?
you should be at 1.39.00.05.31 or higher. If you look for the Fresh .2 Rom, they have the Radio zip. reboot into recovery and flash with the new Zip it will update your Baseband radio will be updated.
I had issues with 4G connectivity I updated my radio and I am all set.
-Joshonekenobi
Yes, I just updated to the latest baseband and it's still doing the same thing.
The phone shows full signal on 4g and all of the sudden switches to 3g and back to 4g again. This occurs several times a minute.
Is there some way I can flash it back to completely stock ROM?
Thanks,
Rayden1000
i'm rooted via unrevoked and my 4g is spotty. rooted or not. for me I think its 4g not set up yet. It is a work in progress. I'm in St. Louis. Speeds suck as well.
Avg. 1.2 download 4g
Avg. 0.5 download 3g
I am in Baltimore, the first 4G market. I really don't think it has to do with coverage....before rooting (and even after rooting, when on 4G), I get about 3.6 down and 1 up (upload is capped at 1 by Sprint).
I also live in a high rise that's half a mile from Clearwire's 4G tower........my issue is that after rooting, the EVO is not locking to 4g, it keeps switching back and forth between 3g and 4g.
Rayden1000
rayden1000 said:
Yes, I just updated to the latest baseband and it's still doing the same thing.
The phone shows full signal on 4g and all of the sudden switches to 3g and back to 4g again. This occurs several times a minute.
Is there some way I can flash it back to completely stock ROM?
Thanks,
Rayden1000
Click to expand...
Click to collapse
Same issue here... Try this: go to settings and disable mobile networks (i.e. turn 3G off). When I do this, speed test works fine, but as soon as I try to do something real it disconnects and says there is no connection, even if it had a strong signal... not terribly useful!
L_Mo said:
Same issue here... Try this: go to settings and disable mobile networks (i.e. turn 3G off). When I do this, speed test works fine, but as soon as I try to do something real it disconnects and says there is no connection, even if it had a strong signal... not terribly useful!
Click to expand...
Click to collapse
L_Mo,
Were you having this issue before rooting (I am just assuming that you did root)? I swear that I did not have this issue before doing the full root and Nand unlock. When I just had Unrevoked root, I was using my Evo as my internet connection for my laptops for a full week with no issues and as a result I disconnected my Comcast cable internet.
I am just at a loss here, if I can't get this fixed, I will have to either flash the phone back to stock or take it back to Sprint for an exchange.
Rayden1000
I had the same problem after rooting. I am having better luck with Flipz stock rooted rom. I am using Flipz ota 1.32.651.6 rooted rom with the 1.39.00.05.31 radio. I wiped cache and delvic before flashing.
If this doesn't work for you you can get the stock RUU and reflash to unrooted stock.
jgarozzo said:
i'm rooted via unrevoked and my 4g is spotty. rooted or not. for me I think its 4g not set up yet. It is a work in progress. I'm in St. Louis. Speeds suck as well.
Avg. 1.2 download 4g
Avg. 0.5 download 3g
Click to expand...
Click to collapse
Unrevoked is a ***** root and couldn't possibly mess with your 4G, sorry to say!
And, to the rest of you, rooting would not mess with your signal at all unless you dropped your phone or some ****. Installing the newest radio would be my only recommendation. Or you can unroot it and try to exchange it for a different EVO.
erikjonpeterson said:
I had the same problem after rooting. I am having better luck with Flipz stock rooted rom. I am using Flipz ota 1.32.651.6 rooted rom with the 1.39.00.05.31 radio. I wiped cache and delvic before flashing.
If this doesn't work for you you can get the stock RUU and reflash to unrooted stock.
Click to expand...
Click to collapse
Thanks erikjonpeterson,
I am going to to download that ROM now.... I knew I wasn't crazy when I said that 4G worked fine before rooting. I am finding more and more info online about many people having the same issue
Rayden1000
rayden1000 said:
Thanks erikjonpeterson,
I am going to to download that ROM now.... I knew I wasn't crazy when I said that 4G worked fine before rooting. I am finding more and more info online about many people having the same issue
Rayden1000
Click to expand...
Click to collapse
I had the same issue. Reflashed the RUU and still had connection problems (good 4g signal, but use the internet and it drops and switches to 3g). Didn't have problems with my 4g data card though.
edit: I actually thought I messed something up myself before I even rooted. I was in a bad area and kept roaming even though I could get a weak Sprint signal so I switched it to Sprint only and I think I mightve messed with some other settings under that mobile network tab. What are the default settings?
So basically, something in the full rooting process (not the unrevoked one), f's up the baseband or access to the baseband? I am not an electronic engineer, but it's obvious that doing the full root messes up 4G.
Any senior members in the know have a fix for this? I already exchanged my Evo once because of several stuck pixels, it would look suspicious if I went back to the store again...
Rayden1000
rquinn19 said:
I had the same issue. Reflashed the RUU and still had connection problems (good 4g signal, but use the internet and it drops and switches to 3g). Didn't have problems with my 4g data card though.
edit: I actually thought I messed something up myself before I even rooted. I was in a bad area and kept roaming even though I could get a weak Sprint signal so I switched it to Sprint only and I think I mightve messed with some other settings under that mobile network tab. What are the default settings?
Click to expand...
Click to collapse
Default settings under Mobile Networks: Every option is checked.
Rayden1000
rayden1000 said:
So basically, something in the full rooting process (not the unrevoked one), f's up the baseband or access to the baseband? I am not an electronic engineer, but it's obvious that doing the full root messes up 4G.
Any senior members in the know have a fix for this? I already exchanged my Evo once because of several stuck pixels, it would look suspicious if I went back to the store again...
Rayden1000
Click to expand...
Click to collapse
Don't take what I said as a definite Evo or root problem. I'm curious as to if it's a 4g here in Philly problem. When I first bought the 4g card it was great, but wasn't using it so I returned it. Bought it again 4 months later and I returned that one because the 4g was terrible. I'm thinking 4g where I'm at sucks and is getting worse with more and more people jumping on it. I was a 3g early adopter so I'm not worried yet.
edit: I'm gonna go down to an area that's known to have a good 4g signal after work and sit around and do some "testing".
Which market are you in? Sprint has been doing a ton of testing in markets that aren't officially live yet.
I don't think it has anything to do with the ROM.
If when you are connected to 4G you can access the internet, only suddenly 4G it drops for no reason and switch to 3G and then reconnects to 4G and goes on and on, below is the solution. if when you are connected to 4G you can not access the internet at all, the below wont fix it for you and it is probably a problem with your rom.
You will need your msl code to fix this, loop up in the forums to to obtain your msl code from Sprint:
hit ##DATA# > Edit mode.
Put in your msl code
Chose WIMAX
Scroll down to Wimax_Idle_Sleep
Change the value from 10 to 300.
Click menu, commit changes and restart the phone.
This fixed it for me and i never drop 4g (when in good coverage) again.
Basically Sprint has some STUPID setting that tells 4g to go into "sleep mode" of no data is passed on the 4g connection after 10 seconds which is essentially disconnecting 4g.
The problem is it goes into sleep mode (disconnecting), but then rescans and look for a 4G signal > reconnects to 4g and if no data will be passed in 10sec it will do the same again in an endless loop.
10sec to put a connection into sleep mode is really low so change it to 300sec.
The odd thing is that this is only happening in certain locations and with certain towers.
I tried to call Sprint and explain about this issue but my attempts fell on death ears.
Go ahead and try the above. if it helps you please someone make this a sticky as you are not the first i see having the issue.
Valicore said:
Which market are you in? Sprint has been doing a ton of testing in markets that aren't officially live yet.
Click to expand...
Click to collapse
I am in baltimore, the first 4G market.
I have to tend to agree that something in "Part 2" is messing up something with 4G. I've done Part 1 and successfully "upped" the radio with no 4G loss. Living in $G Vegas, I would get solid 2 bars inside my office. Once I did Part 2 and redid the phone, I would get "jumping" from 3G to 4G...
I still have to wonder, when flashing the new radio, why (after Part 2) it gets "stuck" in formatting cache and you get no "confirmation" of an upgrade. I am an AnooBroid...but this just doesn't seem right to me.
(Edited) - This post is now obsolete... Teaches me to refresh the page on the Evo before posting!

4g does not work

i live in the DFW area, and have checked the map and should be good on the 4g signal.
Yet, on my evo, and I have only been connected to 4g maybe twice and for maybe a minute. And only after a restart of the phone. Once I push the power button to put the phone to sleep, 4g goes away, the widget sticks and 3g connects.
My widget (and in wireless settings) always says "turning on..."
i do not have a rooted phone, I have done the recent OTA update.
baseband #: 1.39.00.05.31
build is 132.651.6 - hardaware ver 0003
I have read the fourms, and it seems i already have the updated Radio version
also
I have my msl number, and I have set my idle time to 300, but that does not change anything
should I take my phone back, or wait for this "soon" to happen OTA update I've read about (not the 2.2, but the one that supposedly fixes the wi-fi stuff and updates bluetooth voice dial)?
any other suggestions?
thanks in advance.
I had a problem with 4G connecting in the DFW area after doing the OTA, and rebooting my phone fixed the problem. Have you tried that? There's also a new PRL update that may help. You should be on version 60667.
FWIW, as far as I can tell the 4G speeds in the DFW area suck ballz. Most of the time 3G works faster than 4G does for me. YMMV.
Since it is not rooted I would take it back to where you got it and see if they have had anyone has gotten a good 4g signal there. If they have it sounds like you have an issue with the 4g radio(???) and it needs to be replaced. I hope it works out for you.
thanks for the fast reply

4G stability question

Hey guys. I'm running on Baked Snack v9.6 with everything running smoothly except for my 4G. I can turn on 4G and it scans and connects but it will only stay connected for a certain period of time (in most cases, 3-5 minutes). It loses connection and goes back to 3G.
To get 4G back up and running again, I need to re-update my Profile. Does anyone know what's going on? Is there a 4G log somewhere on my phone so I can tell what's actually happening? Why i'm getting dropped from the 4G network?
Also, my hotspot isn't working too well. I get the message code 67... What's up with that?
Thanks!!

[SOLVED] 4g/3g randomly disconnecting and reconnecting

I know there are a lot of posts about internet connection problems, but I couldn't find anything exactly like my issue.
If I only have 3g on, my Evo will connect and stay connected for a few minutes, then it will disconnect for about 20 seconds, and reconnect agaoin for another few minutes... and the cycle continues.
If I turn 4g on and 3g off, the same thing happens with the 4g.
If I have 3g and 4g on, the same things happens except sometimes 3g will be the one to connect and sometimes 4g.
Wifi works great.
My Evo is brand new and recently rooted, running Myn's Rom RLS4.
anyone had similar situation or resolutions?
THnkas!
there are only pockets of 4G so far. dont expect there to be 4G around like 3G is. as it is, 3G still isnt dat big/nation wide, but 4G is like rare. its like a needle in a haystack. the needle is 4G surrounded by the Hay/3G
Thanks,
the thing though is that my wife's unrooted Evo always maintains a strong 4g connection.
It wouldn't bother me too much the same thing happens when I use 3g. it reconnects every 5 minutes or so. Maybe rooting it caused damage?
Could flashing a different radio or wimax help?
Sent from my Evo using XDA App
Don't flash radios... that is all
For anyone with similar problem, I found my answer here and fixed my connectivity issueshttp://forum.xda-developers.com/archive/index.php/t-704845.html.
clubtech said:
I don't think it has anything to do with the ROM.
If when you are connected to 4G you can access the internet, only suddenly 4G it drops for no reason and switch to 3G and then reconnects to 4G and goes on and on, below is the solution. if when you are connected to 4G you can not access the internet at all, the below wont fix it for you and it is probably a problem with your rom.
You will need your msl code to fix this, loop up in the forums to to obtain your msl code from Sprint:
hit ##DATA# > Edit mode.
Put in your msl code
Chose WIMAX
Scroll down to Wimax_Idle_Sleep
Change the value from 10 to 300.
Click menu, commit changes and restart the phone.
This fixed it for me and i never drop 4g (when in good coverage) again.
Basically Sprint has some STUPID setting that tells 4g to go into "sleep mode" of no data is passed on the 4g connection after 10 seconds which is essentially disconnecting 4g.
The problem is it goes into sleep mode (disconnecting), but then rescans and look for a 4G signal > reconnects to 4g and if no data will be passed in 10sec it will do the same again in an endless loop.
10sec to put a connection into sleep mode is really low so change it to 300sec.
The odd thing is that this is only happening in certain locations and with certain towers.
I tried to call Sprint and explain about this issue but my attempts fell on death ears.
Go ahead and try the above. if it helps you please someone make this a sticky as you are not the first i see having the issue.
Click to expand...
Click to collapse
You'll need your msl number to do this. SImply download msl reader from the market.
Can you change any of the other settings that would make it work better?
Scan attempt
Scan retry
Thanks for this info, I gave it a try but I still cannot connect without doing a profile update and or PRL update.
Todd
chasehearn said:
For anyone with similar problem, I found my answer here and fixed my connectivity issueshttp://forum.xda-developers.com/archive/index.php/t-704845.html.
You'll need your msl number to do this. SImply download msl reader from the market.
Click to expand...
Click to collapse

[Q] WIMAX disconnects and never attempts to reconnect

I live in the suburbs of Houston where the WiMAX coverage is kind of spotty. If I leave an area of coverage for more than like say a minute, my 4G will stop attempting to scan for a new 4G signal and never attempt to reconnect even if I enter a new area with 4G coverage. I have to manually toggle the connection in the notification bar.
I've searched the forums and noticed several posts describing the same issue.
Does anyone have a solution?
AzN1337c0d3r said:
I live in the suburbs of Houston where the WiMAX coverage is kind of spotty. If I leave an area of coverage for more than like say a minute, my 4G will stop attempting to scan for a new 4G signal and never attempt to reconnect even if I enter a new area with 4G coverage. I have to manually toggle the connection in the notification bar.
I've searched the forums and noticed several posts describing the same issue.
Does anyone have a solution?
Click to expand...
Click to collapse
I have seen this issue as well, do you use bluetooth? I know its a random question but I have only noticed this issue with mine when I have the bluetooth on.
rayprobg said:
I have seen this issue as well, do you use bluetooth? I know its a random question but I have only noticed this issue with mine when I have the bluetooth on.
Click to expand...
Click to collapse
Bluetooth is not turned for on my device.
Bump. Anyone else having this issue?
I'm using the phone app so I don't know the link, but there's a link in general, I think, that describes increasing 4g performance. There's two simple tweaks to do and some involved ones. I just did the two simple ones. One is to change the retry interval down to 15 seconds and the minimum signal level for 4g lock is -110db. Those two changes made a noticeable improvement on fringe areas and inside for me.
forum.xda-developers.com/showthread.php?t=1265990
oscarthegrouch said:
forum.xda-developers.com/showthread.php?t=1265990
Click to expand...
Click to collapse
I did those tweaks, that is not the issue. I have tried all the WiMax_Scan_Retry from 1 to 300 and the WiMAX will never reconnect.
For example: I do not have 4G at school and I have 4G at home. If I drive to school, the 4G will disconnect.
Then when I drive home back into 4G coverage and go to sleep even after 10 hours, the 4G will not reconnect.
Bump!!! Also have this issue.
Sent from my SPH-D710 using XDA App
AzN1337c0d3r said:
I did those tweaks, that is not the issue. I have tried all the WiMax_Scan_Retry from 1 to 300 and the WiMAX will never reconnect.
For example: I do not have 4G at school and I have 4G at home. If I drive to school, the 4G will disconnect.
Then when I drive home back into 4G coverage and go to sleep even after 10 hours, the 4G will not reconnect.
Click to expand...
Click to collapse
Try doing what most people do, when you know your leaving a 4g area turn it off. Then turn it back on when you get home. No sense in wasting battery. That and it only takes a couple seconds to turn out back on and reconnect.
Sent from my SPH-D710 using Tapatalk
Khilbron said:
Try doing what most people do, when you know your leaving a 4g area turn it off. Then turn it back on when you get home. No sense in wasting battery. That and it only takes a couple seconds to turn out back on and reconnect.
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
I have extended battery that will literally last days even with 4G on so that is not an issue for me. Besides, this is not a viable solution if I want 4G in the car and it moves in and out of areas of spotty coverage. 3G where I live is about as fast as 1x.
Mod? Rooted? Modem?
Is your phone software on stock?
What OTA updates/mods are you running?
Kernel/Modem versions?
It would be good to know of the people seeing these problems have similar software/mods/modems.
mightypenguin said:
Is your phone software on stock?
What OTA updates/mods are you running?
Kernel/Modem versions?
It would be good to know of the people seeing these problems have similar software/mods/modems.
Click to expand...
Click to collapse
I agree. Post your setup in detail. It will help to narrow this issue down. For example I had similar prob's on EL13 modem but with 26/29 flash all is good.
So more info plz.
mightypenguin said:
Is your phone software on stock?
What OTA updates/mods are you running?
Kernel/Modem versions?
It would be good to know of the people seeing these problems have similar software/mods/modems.
Click to expand...
Click to collapse
I tried these:
Stock/Stock+Root/Starburst/Caulkin
EK02/EL26/EL29
Rogue1.3/1.4
This may be an example where adjusting the WiMax settings in ##data# with MSL number will help. Try lowering minimum signal picked up from -89 to -110, you can also change how long it stays connected and how fast it reconnects too...and here's where to read about it all...I did it on my OG Epic, Nexus, and this phone but slightly modified settings..it could also be a kernel thing too. Some of the Nexus ICS ones do that and wont reconnect until you go into settings and toggle
http://forum.xda-developers.com/showthread.php?t=925898
Sent from my SPH-D710 using xda premium
AzN1337c0d3r said:
I tried these:
Stock/Stock+Root/Starburst/Caulkin
EK02/EL26/EL29
Rogue1.3/1.4
Click to expand...
Click to collapse
Ok now it's time to go to your local sprint store. Im outa ideas. You have done morethan most B4 choking a rep.LoL.
I have this same problem.. Sometimes sitting in the living room. When im outside i get 4 bars of 4g but inside i get 1. if some reason i get disconected, it seems to switch over to 3g and stay there without scanning again. If i walk outside again, still stays 3g until i toggle off and on 4g again....
UNnamed with EL29 leaked modem flashed with Gunslinger kern.......
Sent from my SPH-D710 using XDA App
Anyone know of an app that will toggle 4g for us when it loses connection?
Or maybe a tasker profile? I tried in tasker, but I can't seem to get it to do more than basic things. There a couple spots in town that always lose 4g when I drive by and never reconnects as well. 3g is slower than when I use roam control on 1x verizon.

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