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Hi,
I recently purchased a HTC Desire Android phone and I'm looking for a way to keep a simple, basic contact list updated and synched with my Gmail account.
The problem with the default way on my phone is that it will sync every contact on my Gmail. This is a problem as I only want to have contacts from my phone book synched to one gmail group and vice versa. There is an option to "disply only contacts with numbers" but I still don't like the idea of having every contact on the phone. There is also the problem of the extra empty groups I won't be using, can these be gotten rid of?
I basically just want one list and it to be my default list with all contacts and not have to go through an array of menus to get to that one list on the phone. I don't want that list to be populated by contacts who I may have only emailed once and will never email again. I don't want any gimmicks in between, no gtalk contacts, no facebook contacts, no default gmail contacts and I want to be able to then export this group to a CSV file to use with spreadsheets etc.
This seems to be possible on Android stock and even on HTC Hero Sense UI according to here: androidheadlines.com/2010/04/tidy-up-your-contact-list-with-a-custom-sync-group.html
but in the Desire Sense UI, when you go to people/groups/menu, it only gives the option to delete or add.
Seems this guy is having the same issue, he has the sync group option but his friend doesn't, both using the same phone
androidforums.com/htc-droid-eris/47533-no-sync-groups-option.html
There are reports from this thread that some users have had this same problem. Some have a "Sync Groups" option when they go to People>Group Tab and click menu, most don't have this option however and I'm yet to hear from a desire user with this option. Also from this thread (google.com/support/forum/p/Google+Mobile/thread?tid=0ff2b08f98943ccb&hl=en) one user reported that a "hard reset" gave him the "Sync Group" option. I tried this but had no luck, still the same menu as before.
I've been trying to sort this for days and have asked on multiple forums. Hopefully somebody here can help and I'd appreciate any feedback at all!
If anyone has any idea please share, I've posted this on 5 different websites to try and get it resolved but still no luck. Would it even be possible to use the android "contacts" app as opposed to the HTC DESIRE "people" app at all? I still have my sim card in my old phone until I sort this out and need the phone for work so would really appreciate any help!
If you use exchange to sync your google contacts it will just sync my contacts and not all contacts
Thanks for the reply. I haven't tried exchange yet. Is that a separate system to Google or what is it? How does it have access to Google?
I actually want another group I've made, not "My Contacts" synched witht he phone. Would this still be possible with exchange?
No need for all that.
Go to HTCs program "PEOPLE". Press the hard menu button. Press the soft VIEW menu. Click "only contacts with phone numbers".
Your welcome !
Thanks PauloJ5, I know of that option already but it's still not suitable for my needs. I need the "Sync Group" option that's available on other android and HTC sense systems unfortunately and it just doesn't appear to come on the Desire system
Just a quick, hopeful bump
So according to this thread: http://android.modaco.com/content-page/305926/htc-desire-root-update/page/120/#entry1253966 it seems the MoDaCo founder has rooted the Desire. I wonder will this help at all in being able to resolve this issue?
In the sync options in Android, there is an option for exchange sync. Google servers support exchange sync, so you can add your google account. In the options, put in your google email as username, along with your password. Put m.google.com as server.
I would then disable google contact synchronization, and enable exchange contact sync. You might want to delete all the google contacts on your phone that have been previously stored to get rid of them (use the view option in the people manager to select just these). Not sure what this will do to your google contacts on the servers so I would back them up first (use export in google contacts on the web). Then do an exchange sync.
This will just sync your "my contacts" and not "all contacts". It won't let you sync specific groups.
Thanks again sawfoot, but if it can only sync mycontacts and not other specific groups I choose then it's not a solution for me unfortunately
It's just funny that the solution I need has been on other versions of Sense UI and also on the Android Stock but they seemed to have taken the most important function for me away from the phone I decided to go with
Just thought I'd give this another quick bump since the Root method and instructions for the desire have now been released. Perhaps a solution can be had
Just thought I'd give this another hopeful bump in the off chance of somebody who may have solved the issue on the desire (now that it's been rooted) seeing it I'm still waiting on HTC to get back to me too!
So with the extensive help of partyatmygaff over msn, I was able to root my desire and I finally got the contacts app working on it! I saved the chat transcript as it may be helpful for anyone else wanting to install from Windows XP. This is an ultra dumbed down version. I made sure to ask as many questions as possible, even if I was 99% sure of the answer myself
Some of the files were sent to me over msn like the market enabler etc, but these should be easily found online anyway. Also, the program I use for the commant prompt is called "command prompt here" I think, but you can just type in the address of the folder in DOS if you know how anyway!
You can see the transcript here: http://www.vantasks.ie/xpdesireroot.html
There is a good bit of filler, but it really covers absolutely everything you need to know so once you get to the bottom of the page, your desire should be rooted and ready to go
So I got the contacts sync thing working anyway, I can now sync with my chosen group from Gmail, but I can't believe it, if I have this group selected and I save a new contact, it wont save to that group, but just the "all contacts" group even though that's not selected
Always something! The guy in post 10 here: http://androidcommunity.com/forums/f9/add-or-edit-contact-groups-12668/ seems to have got it going, but as you can see in my reply, post 11, it's not saving to the desired group for me!
Last night i decided to sort out my google contacts because the ones in the phone were well sorted but the ones in my gmail account weren't. So I exported the contacts to the SD card then i transfered them to my PC and replaced the ones on GMail with them. I made some changes and on GMail and then exported the new contacts to the PC then SD card and then deleted and replaced the ones on the phone. Now both the phone and the Gmail account have the same info on them. After awhile i made a few minor changes to the contacts on Gmail and since then it won't sync with my phone contacs anymore.
In theory i could retry the above process but that would be a temporary fix until i need to change or add something on either the Gmail account or the phone. What can i do to make google contacts sync to my phone? (BTW, I have a stock HTC Desire 2.2 Froyo with the latest OTA update and i'm running Windows 7 on my PC)
Were your Gmail contacts syncing with the phone previously? The default behavior is for changes you make in the browser to appear on the phone right away. This can be toggled on/off by going to Menu/Settings/Accounts and sync and touching "Auto-sync". Check that first, and "Background data" above it are both checked. You will see your active accounts below those two things under "Manage Accounts". If the two boxes above are checked and your Gmail account is listed below, then I'm out of ideas.
I have the same problem - but it seems that I have misunderstud the greatnes of google contacts???
Because it works for me to sync my Desire with the changes I make in my google contacts ON MY COMPUTER - however (and this is what I thought was the cool bit with google contacts...) I cannot sync my contacts on my gmail (on the computer) with my Desire when I ex create a new contact ON MY DESIRE...
Any solutions, missing settings...???
Push contact info from phone to Google
foxhunter123,
When I go to save a new contact on my phone, I usually start at the call history. Let's assume you dialed a new number for someone and now you want to save that number you just called as a new contact.
Touch the plus sign next to the number in your call history. You should get prompt to "Save to People" with options to create a new contact or save to an existing one.
Choose the option you want, then the next window asks you what type of contact. Google, SIM, or Phone. Choose Google and then input whatever other info you want, like their name, etc. Note that if you sync the phone with more than one Google account, they will all appear here, and you need to pick the right one.
Once you save it, it should sync that info to your Google contacts you see on your computer. In other words, the phone will push the new contact info to Google, instead of the other way around.
There are probably several different ways of doing this, but this way works just fine for me. I have an unrooted Desire running the latest stock ROM with all the updates current. If you try this and it does not work, you might be better off rooting and trying out a different ROM, or trying a factory reset.
Double check your settings I mention in the second post, and try the above steps. Good luck and post here again if you are not successful.
Hello
And thank you very very much for trying to help me!
I just cannot get it to work... :-(
I have just exported my contacts from my gmail on my computer using the vcard format (the only format I can find on my Desire when importing?) and then I deleted all my contacts on my Desire and then imported the vcard file so that both the gmailcontacts on my computer gmail and the desire is identical.
But I just cannot get new contacts to apear in my pc-gmail when I add them on the Desire!!!
When I go to settings, acounts and syncronization, everything is tjecked and when I press my google acount it's also tjecked in all 3 options.
However - and this is perhaps the problem... - the date of my syncronizecantacts is wrong - it says 21/112010 but both gmail and calender has the current date...
Is there something that can block the sync of contacts?
I have previosly used HTC sync but that was when I tried to sync my contacts to my pc's outlook and since I'm now 100 % google I don't use it anymore...
I really hope you (or somebody else) can help me... ;-)
Oh and Happy New Year
My google contact sync stopped working a few weeks ago. The last time this happened it was down to a facebook issue. However this time I ignored the problem and use MyPhoneExplorer (free) to sync contacts between Android and PC.
Well I'm out of ideas. At this point, you should try doing a factory reset to see if that fixes it. If not, root and try a different ROM. If the phone is still under warranty you could also try returning or exchanging it.
Well... I took the big step and made a factory reset and now everything just works perfect!
And I now can see why the android system is so great!
A thing to remark though is, that it's a know issue that you have to have a google acount BEFORE you start up the Desire the first time, but I think that it's also safe to say that you also have to have your contacts stored as google contacts before you start up the Desire for the first time!(?)
I also thought that I had to import my contacts to my Desire wich isn't the case since they now come automatically from my Gmail (Googlecontacts on my pc/the internet) to my Desire... ;-)
Another very huge advantage with doing the above is that after installing all of my programs again I have still 50 MB free where there previously only was 26 MB left...???
My biggest problem now is that I have to start all over in Angry Birds and seasons... Or is there a way to restore my levels completed in the games?
Foxhunter123 said:
Another very huge advantage with doing the above is that after installing all of my programs again I have still 50 MB free where there previously only was 26 MB left...???
Click to expand...
Click to collapse
That sounds like the Contacts memory leak problem.
See:
http://androidforums.com/htc-desire/127440-internal-memory-again.html
Next time, before doing a factory reset, try clearing data for both Contacts and Contacts Storage from the Application Manager. The Google sync should kick in shortly after and put everything back on your phone from your Google account.
my girlfriend is having an issue with the facebook contact linking.
apparently she needs to add a 1 to the beginning of every phone number to be able to manualy link phone contacts with facebook contacts. also NONE of the contacts auto linked.
does anyone know anything about this?
is there away to discard those contacts that do not have a phone number attached to them with over 300 FB friends it can be a bit much.?
i have an HTC hero running CM7.0.3 i dont know much about 3.0 sence but it should auto link the contacts that have he same name....
some info her contacts was imported from a BB curve.
also how do i make sure those contacts are synced with her new google account online? i have found this is a great way to quickly edit large amount of contact data.
thanks for the help XDA!
Ches7er said:
my girlfriend is having an issue with the facebook contact linking.
apparently she needs to add a 1 to the beginning of every phone number to be able to manualy link phone contacts with facebook contacts. also NONE of the contacts auto linked.
does anyone know anything about this?
is there away to discard those contacts that do not have a phone number attached to them with over 300 FB friends it can be a bit much.?
i have an HTC hero running CM7.0.3 i dont know much about 3.0 sence but it should auto link the contacts that have he same name....
some info her contacts was imported from a BB curve.
also how do i make sure those contacts are synced with her new google account online? i have found this is a great way to quickly edit large amount of contact data.
thanks for the help XDA!
Click to expand...
Click to collapse
First thing, The incredible 2 does not have sense 3.0. It has sense 2.1 on top of Android 2.2.1
Download an app from the market called contact analyzer 2, it'll help with deleting duplicates and it should give an option to automatically add a +1 onto all of your contacts.
When you're looking at your contacts you can click on menu then view. It'll give you an option at the top to only show contacts with phone numbers then you can also choose which accounts to show up in your contact list.
Once all that is complete you can try a sync with gmail to see if it'll sync with all the contacts from that point.
worked like a charm thanks
Hi, I'm a few days into using my HTC One X (first time Android user having just switched from WM6.5) and have found a problem with syncing with Exchange Activesync (Office 365). I'm set up to sync mail, contacts, calendar and tasks with EAS. The problem is with my contacts in the stock "People" app.
I notice for new EAS contacts that I create from the phone (i.e. from an incoming call or SMS), the contact is synced up to OWA and Outlook. But when I make a change to the contact item from OWA or Outlook, the changes do not sync back to the phone. However, if I make another change to the same contact from the phone, it will sync up. It's only syncing one way i.e. from the phone.
This does not happen to the other contacts that were originally downloaded to the phone from Exchange. Meaning, changes to these other contacts will sync both ways - from OWA/Outlook to the phone and vice versa.
Does anyone else have this problem? Better yet, a solution?
Thanks in advance.
ps. If it's any help, I've also downloaded Touchdown to my phone to test. But note that the contacts in Touchdown are not copied/linked to the native phonebook (People app).
Hi UKC1,
What happens when you add a new contact from the Exchange end? Does it sync to your phone, if so do edits to that contact on the phone sync back?
I have Exchange so I will test this for you now, but on the surface it would sound like the contacts that you have added from receiving a call or an SMS are going to a different address book behind the scenes, one that is outside of the Exchange sync scope.
EDIT: I note that when I enter the 'People' app on my phone, and manually add a new contact, I am able to choose from four address books (SIM, Phone, Exchange, Google).
Whilst I haven't tested any further just yet, it could be the issue I mentioned above that you are not creating the contact on the phone inside the 'Exchange' address book, and therefore it will not sync with Exchange.
I was able to reproduce your issue. Create contact on phone in default address book (which is Exchange), contact syncs to Exchange OK. Make change on phone, change updated Exchange OK. Make change in Outlook, contact did not get updated = FAIL. I waited quite a while too (all other changes were instant).
........
However, maybe I have some good news for you, the contact DID get updated after I rebooted the phone.
Can you please confirm that works for you?
Yes, you have reproduced my exact problem. And I tested it again today - same thing. I guess I'm not the only one with this problem then. I elevated it to HTC but there's no response yet.
Anyway, so I rebooted as you suggested but no it didn't work - the outlook/exchange-amended changes DID NOT sync back to my phone. Only when I removed the EAS account and re-setup the account did everything sync. Then I tested it again by creating more contacts from the phone.
Funny thing is that now some of phone-created contacts are syncing both ways now. But others are still not.
I can keep testing but my actual EAS account has 3000+ contacts. There's no way I can keep track what is synced.
This people app is just looking unreliable. Any other ideas?
Nothing that I know of with EAS support. Could be because you have a large number of contacts. If I was to suggest anything it would be split them up into groups. Then again with 3000 contacts I would assume you have already done that! Perhaps try an AOSP ROM such as Trips CM9 and try the default ICS experience to see if you have the same issue. Could be the People app, could be the EAS support within ICS itself. Would be interested in your findings.
Maybe I'm an idiot, and forgive me if I'm asking a dumb question, but this feels like something that should be easy but I can't figure it out.
This is my first HTC. On every other phone dating all the way back to my Galaxy S2, when I created a contact, it would ask if I wanted to save it on my phone or as a Google contact (or automatically save it to whichever of those two I had told it to do by default.) Saving it as a Google contact automatically synced it to my Google account.
When I set up my HTC 10, it downloaded all of my Google contacts. Easy!
Tonight, when somebody texted me they got a new number, I went to change it on a contact that already exists; it asked which contact I wanted to edit: their phone contact or their Google contact. Changing their Google contact didn't update the phone contact.
So then I just deleted his contact, and created it anew; it only asks if I want to create it on the phone or on the SIM card, with no Google contact option. Furthermore, creating it on the phone doesn't sync it to Google, nor does creating it on Google sync it to the phone.
Is there something I'm missing here? Is this some HTC specific thing where it just doesn't do Google contacts? Any help on this would be much, much appreciated; I'd really only rather maintain the Google contacts and not have to micromanage contact lists or use a third party syncing app (but I guess I will if it comes to it).
NEVER MIND!
You can ignore me.
For whatever reason, "contacts" wasn't available to check in my sync settings. But I fixed it:
Removed my Google account
Deleted all local phone contacts (to avoid possible duplicates later)
Added my Google account again
"Contacts" is in the Sync settings again, re-synced all my contacts without problems.
No idea what caused it but there you go. I thought I was going crazy because I had no option to sync contacts. If anybody knows what may have caused it I'd be interested to hear, but otherwise just ignore this post :-/
Thank you! I had the same problem and couldn't add contacts to my Google list. I did the same (logged out of account and logged back in) and the sync contacts came back along with the ability to add contacts again. I wonder why that happened.
I'm having similar issues with my HTC 10, majority of my contacts are synced on my Gmail account but I'm missing about 4 numbers, the contact details are there like name but no phone number. I've checked my phone and the contact has a phone number and linked to other accounts like whatsapp but no info on Gmail contacts.
I did manually input the number onto my phone because the numbers was missing so I believe maybe it's the format on the HTC 10, I'll do more testing...
sync google accounts
It's been a while since I've been through this, but unfortunately I have a similar problem. My problem is "Google account" in accounts and sync. But I can only select google photos when I click on the sync mark. No selection box for contacts. How can I fix that?
The device has clone s3 and ics 4.0.4 on it. The gapps packages available for this release also do not work. It does not synchronize people in any case. I cleaned the data from the applications, I deleted Accounts.db and reinstalled it.
Finally, I found the following lines for Accounts.xml and added it, but still there is no positive situation. What else can I do? Thank you.
Syncable = "true"> <authority id = "3" account = ".." type = "com.google" authority = "com.android.contacts"
<PeriodicSync period = "86400" />
</ Authority>
Let me add this here, please:
https://forum.xda-developers.com/htc-10/help/google-account-syncing-t3561756
Xenorin said:
Maybe I'm an idiot, and forgive me if I'm asking a dumb question, but this feels like something that should be easy but I can't figure it out.
This is my first HTC. On every other phone dating all the way back to my Galaxy S2, when I created a contact, it would ask if I wanted to save it on my phone or as a Google contact (or automatically save it to whichever of those two I had told it to do by default.) Saving it as a Google contact automatically synced it to my Google account.
When I set up my HTC 10, it downloaded all of my Google contacts. Easy!
Tonight, when somebody texted me they got a new number, I went to change it on a contact that already exists; it asked which contact I wanted to edit: their phone contact or their Google contact. Changing their Google contact didn't update the phone contact.
So then I just deleted his contact, and created it anew; it only asks if I want to create it on the phone or on the SIM card, with no Google contact option. Furthermore, creating it on the phone doesn't sync it to Google, nor does creating it on Google sync it to the phone.
Is there something I'm missing here? Is this some HTC specific thing where it just doesn't do Google contacts? Any help on this would be much, much appreciated; I'd really only rather maintain the Google contacts and not have to micromanage contact lists or use a third party syncing app (but I guess I will if it comes to it).
Click to expand...
Click to collapse
Halo !!!
I have same trouble with sync on my htc 10, but I think the problem is not only in the phone, because I have the same google account on another phone, ( alcatel idol 3) and also the same problems with contacts. For example, a sudden disappearance, a certain number of contacts, from my contacts list in both phone ???? On htc 10, a special problem is synchronization is not always possible, I have auto sync on, but the contacts cant be synced when I want to do, but in follow a few days thay are.
That,s whot i do not understand, I tried cleaning cash, and re-installing Google Account, but the problem comes back after a while, so..thats it. If anyone knows something more, would like to here. Thanks !!!
If Power Saver mode is enabled, Contacts Sync is disabled. Sounds crazy but just disable Power Saver (on HTC it's under Settings->Power->Power saver) and the contact sync will start right up. No need to remove and recreate your google account, restart the phone, or any of that - just flip the one switch.