Hi all,
I have a Touch Pro 2 on T-Mobile in the UK.
After receiving I'd quickly gone through and set up all email accounts and was happily receiving and sending etc.
However one day it dawned on me, the emails would only receive if I was connected via wifi, if i was just using 3G it would say "error synchronising".
I checked the settings 100 times and couldn't work out the the issue, even T-Mobile themselves couldn't help.
Then one day I found what I'd gotten wrong:
Go to Emails
Accounts
highlight account - Menu Softkey
Click Account in list
Edit Account Setup
Next until you get to the E-Mail setup screen with "advanced server settings" as a link at the footer.
Click "Advanced Server Settings"
Change Network Connection from "Internet" to "T-Mobile Internet"
This may be the issue with other networks as well so if you experience the same issue take a look and make sure there's no "orange Internet" etc.
Hey presto your emails will now download via all internet means as well as Wi-Fi.
Who knows why for T-Mobile Internet is actually only wi-fi and not "the other" internet on our devices.
Hope that helps anyone else in the same situation as I was.
I have the same problem but then with my provider Hi.
After a hard reset the settings aren't loaded correctly. I've also been on the phone with the helpdesk, technical helpdesk and a lot of people who really didn't understand a whole lot about phones and they all couldn't figure it out. Touch Pro 2 settings weren't available yet.
Finally I just looked up the settings from the Touch Pro and entered those manually. This worked just fine.
But, if you set the connection to "T-Mobile Internet" instead of "The Internet", it will never use WiFi for that account.
I have a TP2 on T-Mobile and my e-mail accounts are configure to use "The Internet" and it works fine.
Even with Wi-Fi off?
Is your a branded t-mobile handset in the UK?
Hi LocoNinja
I'd be very interested to now how you've got your e-mail able to use either WiFi or the phone's GPRS/3G/HSDPA connection...
Since upgrading to WinMo6.5 (official HTC update) I've noticed that I can only connect to e-mail via WiFi if I use 'The Internet' as the connection, and only connect via GPRS/3G/HSDPA if I use 'T-Mobile Internet' as the connection...
It's bugging the h*ll out of me!
Cheers in advance
possibly a t-mobile issue, as with my vodafone branded tp2 it works fine.
For example: If wi fi is enabled, it uses that. If wi fi is disabled, it just opens a hsdpa / 3g connection and uses that.
Did the same thing on the original VF 6.1 rom and with the newer VF 6.5 rom. Also works perfectly on the custom rom i am using.
Hi dazkeirle, that's what mine used to do on WinMo 6.1... I wonder if something else I've installed has b*ggered it up
Will have a tinker and let you all know if I find anything...
**Sorted it - It was WMWiFiRouter that had messed the connection up - removed, settings changed in e-mail to 'The Internet' and everything's working fine now
Pesky WMWiFiRouter V1.50 - it messes up your display time-out time too
Is anyone else having issues with the Sling Player not working with the TP2 over the T-Mobile US 3G Network.
I get the error message - "Unable to connect to Slingbox" only when I connect over the T-Mobile US 3G network.
When I connect over Wi-Fi from outside it connects and works perfectly.
Out of curiousity I tried Internet Sharing from the device launched Slingplayer from my computer using the tethered connection and it works perfectly.
This leads me to believe that T-Mobile is blocking the connection. Any ideas to get around it.
On a side note my SIM card is provisioned for the Total Internet and the Slingplayer works fine when I use the same SIM card on a Dash 3G.
I have the stock T-Mo ROM and no mods done to it.
Please help
Here in the UK my sling media player works fine over the 3 network and wifi. So I would think you are right and it's your network that is blocking it or some settings need to be changed.
I'm in Atlanta on the T-Mo 3G network and TP2. Slingplayer works great, way better than when I was with ATT. By the way I have the unlimited internet plan of $34.99 if that helps.
Are you using the finder ID ?
At the moment it's working ok for me using the (easier) sling finder ID. But,
I have have seen problems connecting in the past.
I'm currently running Energyrom Genesis (WM 6.5). I dont remember if the problem occured when I was running the original 6.1.
In any case, you might have better luck using direct IP access instead of the Sling Finder. It's kinda complicated if you've never delt with setting up Port Forwarding on your router.
You also will probably need to set up a dynamic DNS server to find you IP from the outside (unless you have a static IP - dyndns.com). I don't remember if the sling box can take care of this (I have a network HDD that performs the function).
There are instructions on the Sling web site.
This also has an advantage that you don't need to bounce through the sling site to find your box.
works well for me over $5.99 tzones, so its gotta be the settings you're using. as mentioned, try both the sling finder ID or the direct ip.
Works for me on unbranded TP2 on Tmobile. I suspect you need to go to Tmobile internet connection settings and untick Use proxy. I have done this to also get Exchange direct push email to work
doesn't work for me on new AT&T
I just got my AT&T Tilt2 today and Slingplayer isn't working. I get the same message. It works on my laptop, so it's not the Sling side. It also worked on my Fuze.
try making sure "use proxy" is not ticked. I do this as it seems better for surfing etc (never fan of proxies) but HAVE to do it for Exchange Activesync to work
kahibbi said:
I just got my AT&T Tilt2 today and Slingplayer isn't working. I get the same message. It works on my laptop, so it's not the Sling side. It also worked on my Fuze.
Click to expand...
Click to collapse
Works fine on my Tilt2
lx_t said:
try making sure "use proxy" is not ticked. I do this as it seems better for surfing etc (never fan of proxies) but HAVE to do it for Exchange Activesync to work
Click to expand...
Click to collapse
In my Connections, the Media Net setting under the Proxy section has "This network connects to the internet" checked, but there is no check on the "This network uses a proxy server to connect to the internet"
I went back to my Fuze and Slinplayer doesn't work on that now.
Could if be AT&T? I upgraded my phone but did not want to change anything on my account as I already had unlimited data and a text message package. Is there something they could have done there that will cause this? As previously stated, Slingplayer works on my laptop. The problem started mid-week this week about the time my new ATT Tilt2 would have been 'activated' and shipped.
Thanks!
Did you test it on WiFi? I loaded Sling on my stock AT&T Tilt2 and it works just fine (I had unlimited data before the switch). I had to add my Slingboxes seperately by entering their finder ID's but after that it worked.
I first tried it traveling in Austin TX and now in So Calif and it's all good. I'm also using WMLonglife and the radio stays normally in Edge, start Sling and the radio now auto switches to 3G and streams away. Close the prog and it switches back to Edge 2G.
RemE said:
Did you test it on WiFi? I loaded Sling on my stock AT&T Tilt2 and it works just fine (I had unlimited data before the switch). I had to add my Slingboxes seperately by entering their finder ID's but after that it worked.
Click to expand...
Click to collapse
I did test it on wifi this morning ... no luck. That's when I thought it likely wasn't the service and it was the application (it was around 2:00 am when I was messing with this hours ago and was beat). I just don't know what has changed on the phone app. I guess I'll try deleting the current slingbox and add it back from scratch and see what happens. Thanks for the suggestions.
hopper13 said:
Works fine on my Tilt2
Click to expand...
Click to collapse
+1
Works fine on my tilt2 on AT&T...now if we could just get slingplayer to play at high resolutoin...its only at 320x240....at least push it to 640 x 480 would make picture sharper...
Works fine on my Tilt 2 on AT&T... Make sure you remove proxy and are using Media Net (wap.cingular)
jank0023 said:
+1
Works fine on my tilt2 on AT&T...now if we could just get slingplayer to play at high resolutoin...its only at 320x240....at least push it to 640 x 480 would make picture sharper...
Click to expand...
Click to collapse
Likely a bandwidth issue :-(
iboj007 said:
Works fine on my Tilt 2 on AT&T... Make sure you remove proxy and are using Media Net (wap.cingular)
Click to expand...
Click to collapse
Still nothing ... I've got the wap.cingular. Can you give me the step by step? I'm sorry, but I really need some assitance here. If I don't get this working, the Tilt2 goes back. I'm not sure what the problem is, as someone suggested bandwidth. But if Slingplayer is working for others, it should be working for me. If AT&T changed something on my simple phone upgrade (wanted to keep all cell, data and text services the same as my current), then I need to know. But if there's a simple setting I need to change, I'll do that. I am just unclear as to what eh exact steps are ... 1, 2, 3, etc. Sorry, but I need it simple since this doesn't appear to be working for me.
I just went back to clear storage and have the standard AT&T ROM. I ran the SlingPlayer Mobile .exe and loaded that to the phone. Please tell me what to do next. It seems as though if should be pretty simple from this step forward for those who have it working.
I need it that simple as everything I've tried isn't working.
Thanks!
I'd say make sure you have the latest Sling Mobile player. Mine worked straight off after I entered the slingfinder numbers. I did NOT have the proxy removed and it works just fine via WiFi, 2G, and 3G, but YouTube would not play videos until I removed proxy tonight.
Make sure that you can open a browser and freely surf the web, go to Sling Media, make sure you do have internet access?
hopper13 said:
Likely a bandwidth issue :-(
Click to expand...
Click to collapse
If you tether a PC thru your 3G phone and can run Slingbox player on the PC at 640x480 or better (as I regularly do) then it can't be a bandwidth issue. It is an artificial limitation of the PPC client.
It's working now ... for whatever reason?!
Well, if all else fails, then load the program again. This time it worked. Not sure what happened the first time around, but it's working now. I'm not sure what happened differently, but I guess it doesn't matter. It's working now. Thanks for the recommendations! Cheers!
anandkrish1 said:
Is anyone else having issues with the Sling Player not working with the TP2 over the T-Mobile US 3G Network.
I get the error message - "Unable to connect to Slingbox" only when I connect over the T-Mobile US 3G network.
When I connect over Wi-Fi from outside it connects and works perfectly.
Out of curiousity I tried Internet Sharing from the device launched Slingplayer from my computer using the tethered connection and it works perfectly.
This leads me to believe that T-Mobile is blocking the connection. Any ideas to get around it.
On a side note my SIM card is provisioned for the Total Internet and the Slingplayer works fine when I use the same SIM card on a Dash 3G.
I have the stock T-Mo ROM and no mods done to it.
Please help
Click to expand...
Click to collapse
wow, i'm sorry you payed for the sling system :/
Hey all,
My TP2 no longer works on internet or email using wifi. 3G, etc is fine, but when wifi is turned on, it will not open a page. Tried Opera and IE. On email I get a sync error unless the 'Data' connection slider is 'On.'
What settings am I supposed to see in the connections section? I must have changed something without knowing. Tried searching a couple of forums, but I think I'm the only one with this situation. Hopefully it's something silly and I'll pop myself in the forehead for not figuring it out...
Thanks for the assist,
OZ
me too...
just thought i'd let u know you are not the only one with the wifi problem. i will let you know if i find a fix...
I have a Tilt2 and have the same problem. It connects to a wifi network but then won't actually pass any data back and forth (even the Data Connection switch in "Communications" is greyed out). Frustrating. Any ideas?
Sorry if this has been posted before.. I’ve been looking at my big boss's new desire
It only seems to pick up 3g signal not hsdpa (real slow internet). Is there a setting to turn this on as he’s got full signal and other o2 devices can get the full speed in the office.
Also
he wants to get Citrix working on it to see his work emails. I’ve down loaded the client of the market place. Set it up with the right credentials but it will not connect. The Iphone with the similar client works fine with the same settings. So I know its not our Citrix setup. Could it be related to the HSDPA? or is it getting blocked some how?
Any help would be great.
Cheers
Baker0
Hi,
I updated my O2 branded UK desire to 2.2 last weekend using the
RUU_Bravo_Froyo_HTC_WWE_2.09.405.8_Radio_32.43.00.32U_5.09.00.20_release_140022_signed.exe
All has been great since then, the handset is no longer O2 branded, and 2.2 is working perfectly.
but yesterday, for no reason at all my data connection when connected by HSDPA has stopped responding.
The APN settings are still correct according to O2s website and the APN connects fine. Its showing 4 bars of connection, but when I use the browser, facebook app, speedtest app or marketplace the connection times out and it says there is no internet connection.
If I restrict the phone to only use GPRS its fine, slow obviously but connects ok.
Same on WIFI.
I have soft booted and removed the sim and battery, I have also tried re entering all the APN detail manually from the O2 website. I have tried putting it in and out of airplane mode.
please can you help me.