Develop Bugs

No Phone

Hi,
Sorry if this has been posted before, can't find anything on it but not sure what I should be searching for. I've just received a replacement Orbit from O2, it boots up ok but doesn't seem to be able to get a phone signal even though I know I'm in a good signal area. Been on for about 2 hours but all I get is the searching icon. Anybody know what's wrong with it?
Thanks

just one other thing, when the phone boots up what should it show in the top left, i.e IPL/SPL/GSM/OS.

Sorry if this is obvious and redundant -
But have you tried various levels of resetting the phone from a simple power on/off all the way to a hard reset? Also, are you able to access SIM features like stored contacts?

Tried removing battery/sim/sd card soft reset. Just tried restoring from SPB backup and now device gets stuck at the green "Direct Push Technology" screen. What keys do a hard reset?
Cheers

Hold down the two 'soft keys' they are the ones directly to the left and right of the chrome wheel towards the top are of it. Keep holding them down while you use your stylus to press the resessed reset button on the bottom left side of the phone. Keep holding the soft keys until the phone displays a message for you to confirm by pushing the green 'talk' key. this will put your phone back into the smae state it was when it was new in the box, you will have to do the screen aligning and all that BS....
Hopefully this works for you. Otherwise I would suspect faulty hardware.

Send it back..if it's a replacement then it too is fubar and you shouldn't try and "fix" it...ring them from a landline and tell them to drop a new unit and collect the "replacement".

Why not try and 'fix' it? Thats half the purpose of this board. I know the company is liable for sending a defective unit, but if he can get it working on his own then more power to him.

Agreed....but I too have had a "replacement" orbit from O2 which had more problems then the one I sent back...I think they "recycle" the returned phones when they consider them fixed!! That is only reason to send it back...after that come here and learn how to make it sing !!

Cheers for the help people, rang O2 and it turned out it was a refurb and had been blocked off the network. Do have one other issue with it, when I receive a text and try to reply its trying to send as an email. Rang O2 and they didn't know how to sort it, anyone here know?
Thanks

My front buttons dont work

Hello, what should I do? My front buttons sometimes dont work. I tried to flash official HTC rom, but it still doesnt work. But when I pres some of the left side button, temporarely the front buttons work. Have anybody some suggestions?

I have the same problem - front buttons "drop out". The only way to "re-initialise" them is to use the scroll wheel on the left hand side of the device.
It's definitely not Rom dependent. I've tried multiple roms (the official, Schaps (current), Faria, Shamanix, etc.) and it happens on all of them, so it's obviously a hardware issue. Not sure if there's a script that can be written to check and see if the keys are active, and if not, activate them.

Said to be BIG problem and possible onset of the dreaded WHITESCREEN SYNDROME....
Do a search on the forum and you might find out more...
Cheers...

I have exactly the same problem. The weird thing is that all LEDs work as expected, even the touchscreen works, but none of the buttons do, nor the ones on top neighter the ones on the bottom ... that's uncool :-(

i had the exact same problem, and in fact, its back again now because i didnt fix it properly
its to do with a loose d-pad connector. unfortunately, it involves opening up your handset, right down to the screen and reseating the d-pad connector and putting a small piece of foam or other plastic to keep it in place
good luck

Yeah, I get the whitescreen happening as well - but I thought that was a separate issue. If they are the same thing then I'll do the fix because I have the link to the whitescreen fix. Will post it when I get home

Here's link : http://forum.xda-developers.com/showthread.php?p=2238093
Cheers...

I just did this mod, but went all out. I had the exact same things happening to me as the original poster. I had replaced the cable between the screen and main body of the phone from a broken jasjam, and that didnt fix it. I had opened it many times to try and reset connectors without much luck.
After reading the thread linked by the above poster, i opened it up and put a piece of foam where the O.P said, but i also place a piece just below it, and on the cable connection to the screen. That was really loose and when i moved it, it seemed to cause the white screen errors also.
Further, i placed a bit on the long connector back in the main phone.
Working 100% now, no problems with front keys. Heres hoping i dont get the problem back in 2 days!! ill let you know. I just need this baby to hang on till the Touch Pro makes it to Australia.

I might give it a go - the white screen is becoming more of an issue for me now. The buttons have long been a problem and I need to fix it.
I'm also hanging for when the Touch Pro arrives in Aus

Freezing problem

I guys,
A friend of mine has some troubles with is Arthemis (SPVM650 in fact).
He buys it on ebay (used but barely new) and since he has it, the PPC is freezing...
At the begining it was on WM5 orange ROM, I installed tomtom and other stuffs and the mobile was freezing time to time, freezing when receiving an SMS, freezing when receiving a call...
When it freeze and you reboot it by reset boutton or removing the batterie, it doesn't reboot for sure... it can freeze again
So I decided to install a WM6.1 Release_Aje_fr_3.00Beta3_Nini to get reed of this creepy system
http://forum.xda-developers.com/archive/index.php/t-316411.html
So everything works fine but the mobile still freeze again and again
Sometime it's on boot (when the mobile gets on today screen) sometime its 10 seconds later...
Sometime you can use it but the phone won't ring or you get some strange characters (like â or ä or ê or ë...)
When it freeze, you can't use the touchscreen or the buttons anymore but pushing the buttons light them and the screen follow time procedure (shutting backlight or go asleep) and pushing the power button allow you to get the dialog box and shut the ppc down
I try to boot without storage card and sim card with the same result...
So I am out of ideas and a little bit upset because I advice my buddy to take a WM phone and he's stuck with this sh***
If any of you has an idea of what to do it will be muchly appreciated

Freezing and Blanking problem
I had the same kind of problem with phone freezing several reboots daily and sometimes the phone doesn't turn on even when battery removed and so on very frustrating I can tell you. But their is hope as I spent time reading through lots of threads in here and what worked for me was openning the phone up to the mother board and cleaning it with some form of electronic pressurized cleaner.
Believe it or not my phone has been working fine now, you will need to read a manual on opening the phone, I have the Xda Orbit.

Thank you for the tip...
I already try to open this damned phone because my buddy drop the phone and the housing is a little bit damaged but it is different from the first problem (the phone was already freezing).
So I buy a housing on ebay, its very chip but the price too so I try to remove the old housing following some pdf I found but i Have some piece at the right of the screen, under the housing (at the middle of the phone) which prevent me to remove the top housing... so I got stuck, I had to mount everything back before getting to the motherboard...
The piece bloking me is some black plastic peak which seems to go from te top housing to the motherboard or something like that.. it's not reference on the pdf I found...
So I am willing to try the cleaning spray (I got some at work) and perhaps going back to a genuine HTC rom just to be sure... and If it don't goes anywhere... I wille become friendless

Busted Standby button

hi everyone
ive seen quite a few busted/malfunctioning standby button posts but none have had any proper answer other than to open the device and clear the dust.
ive done exactly that- opened up the device, blew off all the dust. but no help.
on closer inspection i realised that the legs of the standby button had actually come OFF the circuit board.
now..i could probably take it into a mobile shop and have it fixed. but i wonder if there is any software out there that could possibly simulate a Standby Button press?
this would be especially useful for flashing ROMs..

i am sorry but i can't figure out, how it should work. if it was some sort of cab and you "pressed standby" once, how would you wake up the device, you can test that with pshutxp. plus, the program would of course not be accessable when turned of or for reset. when reflashing the device, the prog would be gone anyway. if there was a remote program to control via pc, same thing, when your device is in standby, there is no pc connection, and again, no way to do it, while not being sync with AS. so the only actual access to that function is the hardware button itself, so instead of trying to substitute it, you should probably go get it fixed or order spare parts, or an entirely new device, which is probably the cheapest.
greetz
Chef_Tony

thanks for the reply
well i just need to press it once :S
to flash a new ROM
after that i can then reinstall the app (if it exists) to do any hard resets thereafter i guess......

zes, and that is the problem, in that situation, trying to start the bootloader, and also after flashing for the hard reset, you don't have any external access to the functions or to any programs on your device (since at that moment there are none, quite redundant). the one and only option to give the device the power buttons impulse, is the power button.
also i guess you're aware of the fact that upgrading your rom does not solve nor avoid your problem, you will still have no key lock, drain incredibly much standby time and once the device shuts off, you need to soft reset it to restart. if the button in physically broken, it needs to be physically repaired or your problem will not be solved.
http://mikechannon.net/PDF Manuals/HTC Blue Angel Service Manual.pdf
that is the ba's service manual, in which you can find the exact process on how to change the power button, and if you don't have spare parts, you could get inspired on how to substitute one...
also, maybe posting a photo of the damage to your button could make people who went through the same be able to advise you exactly, since all my experience in the hardware section of the ba is purely theretical.
greetz
Chef_Tony

hi tony
thanks.
after the flash i can still access the clear reg hive thing by holding record and cam button..
that should be all i need.
as for waking the phone, i can set it not to disable other buttons while on standby, so i can wake it with Call/End buttons.
and then with that, i can use s2cu to software lock the device to avoid accidental presses.
but you're right, nothing better than getting it fixed physically.
i GUESS itll just require resoldering the little switch back on, as the damage is that 2 of its pins have left the circuitboard. i dont have the tools to do a small and precise soldering job so..
ill try to take a pic too and post one later

well i dug deeper...
seems that there is a 'Enterbl.exe' thats supposed to be related to enterin the bootloader without having to do all the hardware keypresses.
I've not yet had luck with this...dont know which 'version' i need..
so perhaps to rephrase my question:
is there an alternative way to enter the bootloader mode on the blue angel?
similar to the Wizard Service Tool (which i also tried out of desperation, though all it does is blink the BA's screen)

Phone always has a white screen, but seems to work

Hi Forum,
I got a dash with the WM 6.1 from this great forum.
Somehow since yesterday the screen turned completely white
There was no physical impact on the phone what so ever...
When I turn the phone on, the screen is all the time white... but the phone is still working since the alarm is still ringing....
I've tried already the following:
- took the battery out for over 6 hours and tried again
- with and without sim/sd card
- to reset the phone but with no success since I cant see anything (2 softbuttons, powerbutton etc.)
- putting WM 6.5 with no success with the Error 270
- pressing and holding any button
- tipping the jagger for 3 times
- and finally hitting the phone
All these steps didnt use me anything...
I'd be gratefull for any sudgestions
Maybe the screen is just damaged and its not because of the software...
thanks a lot,
RedDot69

Hard-reset will be best option and can be done blind since it's button sequence as known then green key, i knopw that peeps have done it blind and with you spending enough time it will be sorted... The other option is bootloader and flash your stock ROM as won't get an error 270

thanks for the fast reply.
ok about the hard reset.
I hold both buttons beside green and red button then while holding i turn on the phone (power button more then 3 sec.) after it turned on i let go of the buttons and press the green button (I pressed it a several times). What after that?? will everything happen automatically??
if yes then the hard reset wont help since its still white...
unfortunately I dont have the original ROM anymore (WM5).
Do you know where I can get it??

Ok I guess I managed to hard reset this thing.
Unfortunately with no success
can anyone help?
will the problem be gone if I change the display?

RedDot69 said:
Ok I guess I managed to hard reset this thing.
Unfortunately with no success
can anyone help?
will the problem be gone if I change the display?
Click to expand...
Click to collapse
Can you sync with your PC? That's something that you haven't state in your original post.

From what you have posted in the first post, looks to me like your phone has suffered water/moisture damage. Classic white screen, nothing shows, display turns off after default timeout seconds, phone functions smoothly. For this to occur, you dont have to dunk the phone in water, phone in pocket when exposed to light rain, snow will do it.
If this is the case, the first thing you can do to salvage the phone is to remove the battery, otherwise the charge will short circuit more, leading to irreparable damage.
Second thing, try and keep it open for 24 hours or more and try ONCE more, just once, if the moisture has been evaporated. If not, remove battery again.
Next you will need to find a service center where they will dismantle the phone and physically air dry the PCB, and hopefully if it hasnt already shorted, it will come back to life.
The cost for this could vary from minimal to astronomical, depending upon which country you are in.
Do not take my words for granted, do a google for phone water damage, find out if those are your exact symptoms.
All the best.

gmaniac2008 said:
Can you sync with your PC? That's something that you haven't state in your original post.
Click to expand...
Click to collapse
yes I can. I already saved the contact list The phone is perfectly working beside the white display...
@ ccpraveen
I really dont think thats the case. Since I was sleeping on the couch, the phone's alarm went of like at 11 and it was all ok, then 30 min later the screen was all white
And the night before I left the phone at home...
Bringing the phone to some service center is out of question, since I live in Germany... If possible, I'd have to repair it my self...
By the way the Display time out works too... Somehow I got the feeling that it wouldnt use me anything to change the display

please, can no one help

RedDot69 said:
please, can no one help
Click to expand...
Click to collapse
install this on your computer http://www.mymobiler.com/
it will silently install on your s620 when it syncs with activesync and you will be able to view your screen from your computer monitor
if everything works buy a new lcd from ebay and replace it because its probably broken

--- sorry didnt want to post ---
Please skip this reply and read the next (cant delete this anymore)

ducamie said:
install this on your computer http://www.mymobiler.com/
it will silently install on your s620 when it syncs with activesync and you will be able to view your screen from your computer monitor
if everything works buy a new lcd from ebay and replace it because its probably broken
Click to expand...
Click to collapse
thanks a lot for the very usefull link
I installed the programm and I can see my display on my monitor
Then I hard reseted the phone
Installed WM6.5 from the forum successfully
But the display is still all white
If anybody thinks that the problems any way not from the display please do tell.

RedDot69 said:
thanks a lot for the very usefull link
I installed the programm and I can see my display on my monitor
Then I hard reseted the phone
Installed WM6.5 from the forum successfully
But the display is still all white
If anybody thinks that the problems any way not from the display please do tell.
Click to expand...
Click to collapse
My impression is that you have a hardware problem, maybe your screen has something loose. If you state that you will fix it by yourself, you can read the sticky on how to take apart your dash.

There are also power management settings that will turn the display white, however if it is white all the time, then it's probably hardware. Loose connections does sound possible. I'd check that first

You can try the following:
*- COMPLETELY disassemble your phone.
*- Take the PCBs apart on a table or something.
Then... take an hairdryer!!!
You have to dry your PCBs: take a PCB in your hand and do the work.
Be aware of not using TOO HOT air, or you'll melt all.
If it doesn't work, try to dry your LCD.
Doesn't work?
Okay, then the only 2 possible fixes are:
*- Replace the LCD Flex Cable if not integrated in the LCD.
*- Replace the LCD.
Hope that you'll get your phone fixed and running