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i'm trying to sync. only contacts and email sync..looking for calendar sync.
mine wont even do contacts just email.
Mine syncs just fine with calendar and email. Not sure about contacts. I leave that Microsoft MyPhone.
Anyway, I would suggest you to delete the Exchange relationship and start over. Sometimes that helps.
i've done that many times, no luck, does that work for u havieri23?
yes, i deleted the exchange, but only still can do contacts and email...would like to get calendar working.
i used this link for setup help http://www.google.com/support/mobile/bin/answer.py?answer=138636&topic=14299
but instead of user name: [email protected] which doesn't connect for me (gives error) i use [email protected]
Assume you've all followed the instructions to the word? Remembered to toggle on "Calendar" as well as "Contacts" and "Emails"?
yes i definitely have the boxes checked, they give me an error when i try to sync, and they never end up actually sync'ing. i have it setup exatly as the instructions say.
even if i set it just contacts, doesnt work, just calender, nope. just email, works fine xD
EDIT:
so.. i realized that i hadnt updated my sync times to instant, which i did, which resulted in calender syncing
heres the problem, i think google sync only allows up to 100 contacts to be synced. so if you have more, you'll get an error. i myself have 114, so i cant do it. too bad
is that true about contact limit?
is it true that the limit for the number of contacts that can be synced with Google contacts is 100? I would like to start using that sync but I have about 350 contacts.
hope this helps
I was reading this thread cause I just took on gmail as well for everything. So far I have had everything work except task, but they do say it doesn't work.
My settings for email is set to come as they arrive (both peak and off peak hours)
I have 320 contacts, all synced (and quickly I might add) i just had to sync twice for it to work.
server was m.google.com
username was [email protected]
domain was left blank and I have contacts, email, calender checked and tasks not checked (checking it cause an error with syncing)
My calender updated a test event for me... then while i had gmail open i moved the event from 2pm to 6pm by dragging it and as i was looking at my phone agenda on touchflo so the calender tab... it refreshed on its own moving the event to 6pm without me click one thing.
If i can help any other way.... in case this may help set up the server thru activesync and not thru mail setup.
it helped a lot
now clouds have dispersed.
I've had my 2 Desires for about 3 weeks now. When I first received them we were using MS Exchange 2003, and Mail/Contacts/Calendar all synced perfectly.
Since then, we have upgraded our Exchange Server to Exchange 2010, which is lovely, BUT it turns out that the Desire Calendar will not sync with Exchange 2010. It would seem to be a Desire/HTC issue, as our iPhones/iPod Touches still sync Calendar fine with Exchange 2010.
I also note that a colleague is syncing the Desire Calendar with Exchange 2007 without problems.
So it is the combination of Desire Calendar and Exchange 2010 which fails. If I go to Settings/Accounts & Sync/Exchange Activesync and enable Calendar Sync I can see error messages saying "Syncronization is experiencing problems". If I leave Calenday sync enabled, it causes Mail and Contacts to sync poorly too, but if I disable Calendar sync, Mail and Contacts sync fine.
Has anyone else got Calendar sync working with Exchange 2010?
Desire Exchange 2010 Calendar
I recieved my Desire yesterday after reading quite a bit about it. Yes it can Sync with Exchange and all is what i read.
I set it up to Sync with the Exchange 2010 server and to my surprise it didn't sync the existing calendar items. Contacts and Mail is no problem.
If i add e new Calendar item on the Desire it does show in Outlook on my pc so Exchange does have a sort of sync with the Calendar. Adding a new item in Outlook never shows on the Desire. It seems like a one way sync or something. The Desire can sync to Exchange but it seems Exchange cannot sync to the Desire
I have a test account on one of our clients Managed Exchange 2007 servers. Setting up ActiveSync to the Exchange 2007 server works like a charm. Full sync both ways.
Just modify all your calendar items, for example by adding an additonal category by change your view to "list" or "list all active" and selecting all your appointments. Add a category, remove the category and switch back your view. Now you can happy sync your calendar with E2k10
Whoa! Steady there.
Can you give me some background to this before I apply it to my 12 year calendar history? How did you discover this, and have you actually successfully done this?
It worked and now not anymore
Strangest thing. My girlfriend planned a few appointments in here Calendar and invited me. So I accepted those invites on my Desire and all of a sudden the 2way sync worked. I could add items on my Desire and they popped up in the Exchange/Outlook Calendar and vice versa.
But that was unitil I rooted my device this morning...meaning new flash and standard factory reset. Now it will not sync the Calendar anymore. Tried sending new invites from a different account without any luck.
So...the calendar sync does work eventually...dont know why or how I did it.
Other thing you could do is, is install HTC Sync and manually do an Outlook sync of only the Calendar items (all items). I did this and they all showed up on my Desire. I did a one time sync.
Trying to figure out how to get the sync working again.
XDAgeek said:
Whoa! Steady there.
Can you give me some background to this before I apply it to my 12 year calendar history? How did you discover this, and have you actually successfully done this?
Click to expand...
Click to collapse
Not really any background information, sorry. I've done some research on it but did not find anything, including analysing the extended sync protocols, everything looks ok, but there's no sync.
I've got this solution from a swiss-forum "android.pocketpc.ch" (sorry I can't post links since no moderator removed the restrictions yet) and it worked like a charm. I've tried it since I'm the Exchange-Admin myself and I now I've a functional backup;-)
Same problem here. Cannot get calendar to Sync with Exchange 2010.
If I add a new meeting to the Desire it appears in Outlook.
If I modify this meeting in Outlook then it appears as 2 separate meetings on the Desire.
If I delete an appointment on the Desire then it comes back once the sync runs.
All in all very disappointing for a State of the art phone.
Anyone got a real fix for the Exchange 2010 calendar problem?
A huge thanks to dab_ch for posting above the workaround to get the Calendar syncing to Exchange 2010. This is now working perfect to two Desires here.
If you have this problem, follow the advice in the post above. It worked for me, twice.
dab_ch fix is only working in part for me.
Some of the Exchange calendar items still do not appear on the Phone.
If I modify an appointment on Exchange the change is not reflected on the next sync from Exchange
Also, While Exchange Contacts are appearing on the phone. If I add a new contact to the Phone this does not appear in exchange.
The Sync Process still reports "Synchronization is experiencing problems."
A Further update.
I setup a new account on Exchange2010 and then transferred the Calendar using export and import.
Now my Calendar Synch in both directions is working fine.
It looks like my problem was related to a problem with my account on Exchange or some appointment in it.
Contact Sync problems
While the calendar is working 100%.
I still have a problem, that if I create a contact on the phone it does not sync to Exchange 2010.
There are no errors from the ActiveSync process.
Is anybody else having this issue?
Please note that if your Desktop Outlook client is using 'Cached Mailbox', then after adding the temporary category to each item, you MUST wait for the local Outlook database to sync completely back to the Exchange before you then remove the temporary category and then again wait for the completion of the sync back to exchange from Outlook.
Failure to comply with this will leave you with only a partially synced database - the part which did manage to sync back to Exchange.
You can tell when it is still syncing by watching the satus bar at the bottom of Outlook - it will say 'Updating Calendar', then after a few minutes return to 'All folders are up to date'.
Note the sync doesnt start immediately, so you wil see the 'All folders are up to date' message for perhaps 15 seconds before the sync starts. Wait for the 'Updating...' message etc.
Contact sync does seem slow, but it does work here eventually. It ought to be fast tho, so something is not right. I even tried the temporary category trick, but it didnt speed it up.
XDAgeek you are right.
I tried a number of different accounts to reproduce the problem with the Calendar and it seems Cache mode was my issue.
The Calendar sync is now working 100%.
On the Contact Sync from Phone issue, this still seems to be not working. I added a contact to one of my test Desire phones two days ago and it is still not in exchange.
For me it was not the cache mode.
I did an export-mailbox on the Exchange 2010 server.
Deleted my mailbox...recreated it so it was blank....no synch issue of course (So it is definitely not an Exchange 2010 issue)
I created 1 item in the Calendar in Outlook 2007 and that popped up nicely on the Desire. Great...so I thought.
Did an import-mailbox with the backed up pst...and Sync had problems again.
Started filtering out where the problem came from.
Turns out I had some Items (birthdays and such) with recurrence that the ActiveSync in Android is not happy about (Same Items sync fine with a WinMo 6.1 device). So I deleted all the recurrence itmes and copying them back 1 by 1. Syncing was still going fine until a certain item. So I edited that item by removing the recurrence pattern and reapplying it making sure it was an All Day event (that is a Birthday usually ). And Presto...everthing is syncing fine now.
Better logging is needed?
Has anyone else got Calendar sync working with Exchange 2010?
Click to expand...
Click to collapse
Mine is working fine syncing calendar with Exchange 2010, has been since i got my desire back in March.
Very strange that so many people are having the same issue.
after a few beers
sorry this post is under the influence but...
there is a subtle problem with my synching. overall the calender syncs fine. with one exception: any diary entry i type directly into outlook, (with receipients also), does not synch. if i am sent and then accept an entry, or if i make the entry on my phone it syncs. direct outlook entry does not work. pants.
tuntang said:
sorry this post is under the influence but...
there is a subtle problem with my synching. overall the calender syncs fine. with one exception: any diary entry i type directly into outlook, (with receipients also), does not synch. if i am sent and then accept an entry, or if i make the entry on my phone it syncs. direct outlook entry does not work. pants.
Click to expand...
Click to collapse
I have exactly the same problem. If a collegue invites me, my calendar syncs fine, but if I add items myself, the sync is almost random (some items dissappear) and the new item does not show/sync.
I really do not want to delete all recurring items, but maybe i'll give it a try. Google Calendar Sync does not seem to be a great solution either.
HTC answered me (i have a Legend) that Exchange 2010 is currently NOT supported.
Thanks all, I follow the "category" method and it works like charm now!!! )))
Category.. No category... SYNC!
Thanks!
Also for me the assign category then undo worked.
Now my whole calendar is synced and I'm ready to go!
Can someone help me here please?
I have Exchange set up on my Desire. Occasionally, the last day or so's emails will not show on the phone under the inbox. They are there on the PC which is also on exchange but not the phone!
If I move the lost emails using the pc to a subfolder then back to the inbox and then resync the phone, the emails reappear on the phone's email app!
Any clues about what is going on here?
Ed
p.s. I use 4smartphone's exchange service
Are you sure none of the clients are removing the mail from the server after reading?
We have been having this problem in our office as well, without the use of phones. Some computers see all emails and others tend to make a selection. Really really annoying.
Couldn't figure it out.
I was getting this the first few days that I had the phone, in desperation I deleted the account each time and added it again. I think I did this three times in all, but I've not had it happen for sometime now. It's my own Exchange server running Exchange 2007 - I couldn't find anything in the logs to indicate a problem, and as it's not happened since I not bothered to look any further.
My wife's phone has done it a couple of times. Mine never has. We both use Activesync against my own 2010 Exchange server.
Deleting the account and re-adding seems to sort it, but is a pain. The mails are definitely there on the Exchange side. The mails seem to appear initially on the phone and then some time after (during another sync) disappear completely from the phone.
Dae
Exchange 2010 Calendar
daesimps said:
My wife's phone has done it a couple of times. Mine never has. We both use Activesync against my own 2010 Exchange server.
Deleting the account and re-adding seems to sort it, but is a pain. The mails are definitely there on the Exchange side. The mails seem to appear initially on the phone and then some time after (during another sync) disappear completely from the phone.
Dae
Click to expand...
Click to collapse
You mention you are syncing with an Exchange 2010 server. Does your Calendar also get synced?
What makes it really weird is that touchdown running on the phone doesnt bugger it up! I may email HTC just to get really annoyed and fobbed off by them....
rveupen said:
You mention you are syncing with an Exchange 2010 server. Does your Calendar also get synced?
Click to expand...
Click to collapse
Yep - the Calendar syncs.
Unfortunately the Desire doesn't support stuff like setting appointments to free/busy/out of office and if you create a repeated appointment on the phone you can't set an end date.
These are issues with the phone as a whole though, not just Exchange 2010.
Had the Desire for about a week and like it a lot but will have to return it because Exchange sync doesn't work and that's a key feature for me.
1. Set up account and set 1 home screen to the mail widget and for a couple of days it worked perfectly until I saw new emails on the home screen widget that didn't appear in the mail app itself! How can the widget apparently be more up to date than the source of the data - the mail app?
2. After this could no longer sync e-mail - it appears that contacts and calendar sync but e-mail shows "sync protocol error"
3. Removed account and set it up again and it worked perfectly for about 24 hours and then exactly the same thing happened. Removed account, removed battery, reset account and its working again....for about a day before I get the same result (home screen widget showing e-mails that aren't showing on the mail app itself and I get sync error).
4. Removed all apps and reset to factory settings and set up account again but the same thing has happened again after about a day. It seems that if it tries to sync and can't connect because there's no signal eg I'm on underground then it locks and can no longer sync
It's Microsoft Exchange server 2003 SP2 and colleagues have no problem with i phones or blackberries and I've been using WM phones for years without any problems. Unfortunately phone is useless to me if this doesn't work and disappointed that HTC claiming feature that in my case clearly doesnt work
More information on above
Forgot to say that although I wasn't getting any e-mail update I was able to send e-mails all the time that this was going on! So I could send but not receive.
apart from a similar issue the first few days in, my Desire sync's fine with my exchange 2007 server. although I've not used the mail widget
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
fredfox_uk said:
apart from a similar issue the first few days in, my Desire sync's fine with my exchange 2007 server. although I've not used the mail widget
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Click to expand...
Click to collapse
After posting the above, I had this happen again this evening. If occurred when the connection changed from "H" to "G" I'm missing 55 mails
I'll have to try and figure out what's happening
I've had exchange working great for the last 3 weeks. Then it decided to stop working. I've deleted the account and re created it and no joy. Just won't sync. I'm gonna try with moxier now and see if that works.
Sent from my HTC Desire
Identical problem here with my Desire.
It is not just a simple receive problem because I can delete emails from the main "Inbox" folder, than switch to the "Deleted Items" folder, sync and retreive the emails I've just deleted.
But syncing the main "Inbox" folder is not working anymore.
Seems like internal index data for that folder is broken.
This is not a server problem because just deleting the sync account and re-creating it magically fixes it until something screws up again.
This is clearly a case of bad application coding. Damn try-catch statements
Had the same problem myself on 2 different phones, I found that going into account settings and doing a save without changing anything (it says it is checking your password) fixes it.
Seems to happen if you make a lot of changes via outlook and the phone looses its place.
LM
MufDvr said:
Had the same problem myself on 2 different phones, I found that going into account settings and doing a save without changing anything (it says it is checking your password) fixes it.
Seems to happen if you make a lot of changes via outlook and the phone looses its place.
LM
Click to expand...
Click to collapse
Tried, but does not work for me.
I wonder if the application event logs on the Exchange server will give more information on the failure? Is SSL set up correctly? Some people have been having problems with self-issued certificates.
fredfox_uk said:
After posting the above, I had this happen again this evening. If occurred when the connection changed from "H" to "G" I'm missing 55 mails
I'll have to try and figure out what's happening
Click to expand...
Click to collapse
Funny you mention about it breaking when going from "H" to "G". I thought I had seen bandwidth related success with my exchange syncing. On WIFI, I could sync the whole inbox, but I would get failures when trying on 3G. I then reduced the inbox to "last 7 days only" and it worked. Going back to higher bandwidth, suddenly I could have the whole inbox without sync errors.
Deleting & recreating Exchange sync account works
For me, deleting and recreating the Exchange sync account workedto get rid of "Sync protocol error". Not funny, but at least there's a way out.
So far so good...
Suspecting some local index file is broken if the sync task is suddenly aborted, I have avoided killing any task and guess what ? So far so good...
Will keep you informed.
P.S. Even if this is the real issue, the sync code is BROKEN.
Hi,
Has anybody gotten to the bottom of this? I've found several threads about the same error across several HTC phones on several different forums.
Deleting and re-adding the account seems like a last resort?
All my contacts are synched via Exchange so if i delete it i assume i lose all of them? And then would i lose corresponding text messages? Anything else? Do all my links to Facebook, Flickr etc get lost? I can see some weird strings of code in my contacts on Outlook now so is the Desire clever enough to pick these up and link everything back together again?
If i can get everything back by just re-adding the account then I'll give it a go but it really does seem far from ideal.
Hi all,
Sorry to bump but i've still not taken the step of deleting my exchange account through fear of losing information.
Obviously it will delete my contacts but will it also delete corresponding SMSs, links to facebook, twitter etc (in Outlook I can see some funny code strings in each contact which i think may be the links)?
Basically, will anything be permanently lost or will i simply need to re-add the account to get everything back as it was?
Is there a way to back up my contacts first? HTC Sync?
Thanks
When I removed an Exchange account from the stock mail app it didn't remove the linking data (which appears in the notes field of your contacts). And there would be no reason for it to delete SMSes, although with the contacts gone, it may not be able to link the phone numbers to names.
HTC Sync could sync your contacts to a separate Outlook installation, or you could use one of the many backup apps (search around here for reviews).
I've only had my Desire for 24 hours but I elected to go with Touchdown right from the get-go after advice from a colleague. So far, it's working a treat (fingers crossed it stays that way). Is anyone here using TD and experiencing these issues, or is it just with the native mail app?
I have a simular issue where Exchange mail stops receiving and sending emails. I only pick up that there is an issue, when attempting to send a email.
This happens regularly, and I have reported this issue to HTC.
My fix when this occurs is to untick and retick SSL option and save.
Well i've removed and re-added the exchange account and so far everything seems to be working ok. Will keep you folks posted - hopefully it doesn't happen again!
Chaps,
Just joined, but I think I have your answer... Task Killer. If you run any of the task killer apps, they can kill the exchange as it is happening, leaving the inbox status in a corrupt state, and the only way to fix this is to delete the account and start over. But then, if the task killer kills the sync, you will have to do it oveer, and over again. Task Killers are great for killing the main apps, but use them on the desire in manual mode only, and only kill the main apps, not the background processes.
Regards
Jaffa
I don't believe it is caused by task killers - I use Advanced Task Killer but it doesn't even list email as open even though it is. I noticed my inbox started having issues after changing sync from 7 days to 14 - it kept re-downloading the last few messages, then after 1 day simply stopped updating the inbox. All other folders fine. I suspect it's a space/size issue - some reports from POP users sound similar. HTC / Android really need to address this. Slowly getting sick of my HTC Legend...(Legendary failure!)
Something I noticed...I set my gmail to sync hourly but it does not do that at all. Both my hotmail accounts will sync hourly but whenever I go to my gmail app, the longest time before another sync was like 22 mins. I emailed myself something through gmail once and although my sync settings were still set at hourly, I got the email 10 minutes later. Idk what's going on with that. I just now put it on manually because I'm pretty sure its turning on my 3G more times than it should.
ms79723 said:
...whenever I go to my gmail app
Click to expand...
Click to collapse
gmail app?
Anyhow, I have my gmail sync every 15min and think it's pretty accurate...
I actually have several gmail accounts and they sync at various times with my main personal account syncing every 15min... And it all seems fine...
argentocruz said:
gmail app?
Anyhow, I have my gmail sync every 15min and think it's pretty accurate...
I actually have several gmail accounts and they sync at various times with my main personal account syncing every 15min... And it all seems fine...
Click to expand...
Click to collapse
He probably means the Gmail email app you get once you configure a Gmail account on your WP7.
slightly different problem with gmail sync
Hey everybody,
I'm wondering if anybody else is having the same problem as me at the moment ?
I've had the phone a few months now. I experienced a few issues with Hotmail and returned to using Gmail. It used to sync and push emails flawlessly, however it seems to have stopped working which is driving me mad.
When I wake up, i'm used to seeing new messages waiting for me (mainly XDA forum news). However, the push functionality has stopped working. I open my inbox, and see a message indicating email is up to date. However, no new messages are displayed. When pushing the sync button, the inbox is synced and the new messages are displayed, despite the settings set for "as items arrive". Highly annoying and not very productive to have to check for messages manually.
I played around with the settings trying various options, I even deleted the account and started over again (which was a pain re linking contacts etc, all to no avail.
Can anybody help me to restore my push email please ? I'm getting really cheesed off now.
Thanks
Garrickus.
Could it be possible that your phone had synced with G-mail 50 minutes before you sent yourself an email, and then you received it 10 minutes later, after the scheduled hour?
BUMP
go to email account settings and check if it is showing any errors. happened to me once. I re-entered my username passoword and the error went away. Perhaps this is due to Google getting very picky these days as many gmail accounts are getting hacked.
Why not just leave it in 'push' mode? Unless you have a lot of emails every hour, push email uses less data than polling. Gmail's exchange activesync isn't exactly rock solid. Back in WM 6.xx days, I have to reset my account every few weeks.