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Hi,
This is my first post here so I hope it's in the correct place.
I've got a Universal with a damaged screen (I trod on it ). Does any one know if it's possible to get a replacement (in the UK if possible)? If so, could you please tell me where from. Also, has anyone out there actually changed a screen on a Universal.? It looks a bit difficult to get the screen apart: I'm not sure where to start. Any help would be much appreciated.
Thanks
Tony
tjwood said:
Hi,
This is my first post here so I hope it's in the correct place.
I've got a Universal with a damaged screen (I trod on it ). Does any one know if it's possible to get a replacement (in the UK if possible)? If so, could you please tell me where from. Also, has anyone out there actually changed a screen on a Universal.? It looks a bit difficult to get the screen apart: I'm not sure where to start. Any help would be much appreciated.
Thanks
Tony
Click to expand...
Click to collapse
Replacement screen is available at www.ebay.co.uk just type o2 xda exec LCD. It is available foe around 93 UK pounds.
You can Get some help in dismantling and replacing your screen from the Universal service manual available here:
ftp://ftp.xda-developers.com/Universal/Manuals/confidential.
Hope this helps.
my friend sent his to a service in the USA
had service for screen and installation.
you should be able to do yourself if your in this forum
guys can anyone send me this file because i a have problem with ftp
[dismantling and replacing your screen from the Universal service manual]
ftp://ftp.xda-developers.com/Univers...s/confidential.
tjwood said:
Hi,
This is my first post here so I hope it's in the correct place.
I've got a Universal with a damaged screen (I trod on it ). Does any one know if it's possible to get a replacement (in the UK if possible)? If so, could you please tell me where from. Also, has anyone out there actually changed a screen on a Universal.? It looks a bit difficult to get the screen apart: I'm not sure where to start. Any help would be much appreciated.
Thanks
Tony
Click to expand...
Click to collapse
Hi, you can have a look on this web site http://www.lcd315.net/pj3.asp?id=287&classid=l501l&title=HTCUniversal they sell all kind of parts. Actually their shop is in Shenzhen (China) but they are reliable, I bought a second hand xda exces working good and if you need I can check it, because I live/work here.
tjwood said:
Hi,
This is my first post here so I hope it's in the correct place.
I've got a Universal with a damaged screen (I trod on it ). Does any one know if it's possible to get a replacement (in the UK if possible)? If so, could you please tell me where from. Also, has anyone out there actually changed a screen on a Universal.? It looks a bit difficult to get the screen apart: I'm not sure where to start. Any help would be much appreciated.
Thanks
Tony
Click to expand...
Click to collapse
Hi, I had the same problem a few weeks ago. I dropped my Qtek 9000 on the floor and the screen broke. I bought a new LCD screen on ebay and replaced the screen my self. It was not very difficult and you only have to unscrew a total of 8 screws to do the job. I used the service manual to get some guidance in how to remove the screen.
Try these guys
I've not used them but remembered seeing them being talked about elsewhere in the forum.
http://www.xdarepairs.co.uk/
apbristow said:
I've not used them but remembered seeing them being talked about elsewhere in the forum.
http://www.xdarepairs.co.uk/
Click to expand...
Click to collapse
Used them, great service
Hi there if u need a new screen.Ive got just the place and it cost me around 60pounds to get my mda pro fixed and u can even cheak progress online to it was great htc europe 01908 556 464 give them a call if there is no1 there leave them a message thay will deff get back to u.I did eveything within a week sending phone to them next day and them repaireing it and sending it back to me.Iv mite have to use them agaim plz get them a try.Well work it in my book thanx mark.If you neem more info pm me ok.The screen is the one think thant no 1 will do for free if u are on contrace phone thay will not replace the phone.Sound when allso no my phone and thay did that for free under the warranty that comes with the phone but the screen was not covered or no 1 will ever cover the screen on any phone hope this helps u out
ok everyone my first post here and I am not very familiar with the technincal stuff so please explain the fix properly (if their is any)
I have the o2 xda orbit and I never tried to modify it (change firmware, rom etc) or upgrade to WM6. Everything is original the way that it came. I have been using the orbit for about 6 months now and I had bought it off ebay.
Just yesterday I was chargin the orbit through the usb cable and I removed it since i had to go out and i just put it in my jeans pocket and after 5 min when i took it out there was a blank white screen. I took the battery out overnight and turned it on in the morning but still the same thing happens. The images below show exactly what shows up on my screen
I dont know what to do The minute i turn it on that is the only screen i see. No windows logo nothing. I removed the sim card and memory card. But still no luck. Can i change it through warranty eventhough I live in Canada? ANy help is appreciated!! I would be glad to give more information to you if I can.
If you know of any other forums where i can get better help, please let me know.
Switch it on but hold in the voice record button when you do it, do you get a Red/Green/Blue screen?
Maybe, it saw a ghost?
MaskedMarauder said:
Switch it on but hold in the voice record button when you do it, do you get a Red/Green/Blue screen?
Click to expand...
Click to collapse
nope same blank white screen with a line in the middle.
Looks like a serious hardware death there. Did you buy it off an ebay shop or private? If from a shop you may be able to make a warranty claim, if not you'd have to post it to a repair centre and cross your fingers.
I am presuming here that you have tried a Hard Reset too, ie holding down both softkeys whilst resetting, then releasing the softkeys when you get a confirmation message.
if i press the reset button nothing happens. Orbit only responds to the power button. I bought it off ebay and hence the problem. Do you think it is only a screen malfunction and if i buy a replacement screen I should be able to solve the problem? is it easy to replace the screen by myself?
I DONT KNOW IF IT'S WORK for you BUT... I work in a big shop where a lot of clients buy differents models from Htc and, 2 months ago, somebody have the same problem (with 2 lines) WITH a Tytn. We have flashing his tytn with the original rom and the problem has gone !
Have you try to make a connection with you pc ??? If activsync work...(maybe the bootloader work and ... of course, you can't see if the htc is running because you screen d'ont work for the moment)... you have nothing to loose if you try... If activsync dont work, try to put a original signed rom from htc to the root directory of your microsdcard and follow this tread from the xda-wiki section : http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
REALLY, I'M NOT A PROFESSIONAL BUT I REALLY THINK THIS IS MADE BY SOMETHING WRONG (FOR ANY RAISON) IN YOUR ROOT DIRECTORY AND THE SCREEN CAN'T WORK NORMALLY... oF IT'S MEABY DUE TO A BAD CONTACT BEETWEEN YOU SCREEN AND THE "MOTHERBOARD" FROM THE PDA.
I HOPE THIS CAN HELP YOU.
derooseolivier said:
I DONT KNOW IF IT'S WORK for you BUT... I work in a big shop where a lot of clients buy differents models from Htc and, 2 months ago, somebody have the same problem (with 2 lines) WITH a Tytn. We have flashing his tytn with the original rom and the problem has gone !
Have you try to make a connection with you pc ??? If activsync work...(maybe the bootloader work and ... of course, you can't see if the htc is running because you screen d'ont work for the moment)... you have nothing to loose if you try... If activsync dont work, try to put a original signed rom from htc to the root directory of your microsdcard and follow this tread from the xda-wiki section : http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
REALLY, I'M NOT A PROFESSIONAL BUT I REALLY THINK THIS IS MADE BY SOMETHING WRONG (FOR ANY RAISON) IN YOUR ROOT DIRECTORY AND THE SCREEN CAN'T WORK NORMALLY... oF IT'S MEABY DUE TO A BAD CONTACT BEETWEEN YOU SCREEN AND THE "MOTHERBOARD" FROM THE PDA.
I HOPE THIS CAN HELP YOU.
Click to expand...
Click to collapse
Could you give me step by step instructions on flashing the xda orbit rom. Out of frusturation i tried updating the orbit to WM6 and it successfuly updated according to message on my computer screen. So i have wm6 on my phone now but still the same problem.
I exctacted the file and put it in the root of my sd card and pressed the voice button and power button. Now how do i know that the ROM is being flashed? (since i just see the white screen). Even for the orbit should i just name the file on the microsd card as ARTEIMG.nbh ?
Thanks for all your help..but since i am new to this could you please explain teh process in more simpler terms?
Thanks again
dealsoutlook said:
ok everyone my first post here and I am not very familiar with the technincal stuff so please explain the fix properly (if their is any)
I have the o2 xda orbit and I never tried to modify it (change firmware, rom etc) or upgrade to WM6. Everything is original the way that it came. I have been using the orbit for about 6 months now and I had bought it off ebay.
Just yesterday I was chargin the orbit through the usb cable and I removed it since i had to go out and i just put it in my jeans pocket and after 5 min when i took it out there was a blank white screen. I took the battery out overnight and turned it on in the morning but still the same thing happens. The images below show exactly what shows up on my screen
I dont know what to do The minute i turn it on that is the only screen i see. No windows logo nothing. I removed the sim card and memory card. But still no luck. Can i change it through warranty eventhough I live in Canada? ANy help is appreciated!! I would be glad to give more information to you if I can.
If you know of any other forums where i can get better help, please let me know.
Click to expand...
Click to collapse
Sorry to tell you dear friend but your LCD is cracked, you can see it very clearly on the first picture, bottom right hand corner.
simple way to test if true is to connect to the pc and see if its recognised.
sorry to give you some bad news.
neilhhardy said:
Sorry to tell you dear friend but your LCD is cracked, you can see it very clearly on the first picture, bottom right hand corner.
simple way to test if true is to connect to the pc and see if its recognised.
sorry to give you some bad news.
Click to expand...
Click to collapse
i dont mind the bad news. So if i just buy a replacement lcd from ebay would that work? How hard is it to replace LCD? Is it something that i can do by myself? What should i be buying THIS OR THIS. You guys know of any other cheap places where i can buy lcd screen? My computer does recognise the orbit once i connect it to the computer and activesync successfuly completes the operation. So i am guessin there is something wrong with the lcd screen.
If You Put Out Your Battery More Than 30 Second, It Make The Same ?? And In The Same Place???
NOW YOU HAVE NOTHING TO LOOSE... if is it the screen, you must change it...
But before, try to flash one more time your artemis with the original wm5 and, for sure, begin to make it supercid before (so you are sure you dont make a second problem !).
The client with a same problem (but not with the little trace at the right side from your screen) is happy now ! Play also a littlebit to make hardreset, softreset, usb bootloadermode ... And maybe you will see the color coming back!
I said one more time, i am not a professional for this problem but, "still trying" is never bad.... And for the screen... if you command him, you must waiting... so... try it first and if you have no more solution to try, send the pdaphone to htc... And if it's the screen, pay the replacement to htc and dont make it you self ( ebay?? are you sure 100 % the screen you buy its working???!!!??? ).
Yeah, if your computer recognises it, it'll just need a new screen.
cr0bar said:
Yeah, if your computer recognises it, it'll just need a new screen.
Click to expand...
Click to collapse
Ok, first bit, there is a section on this forum on linking where to buy a lcd with touch screen, and there is also a guy who has done this, you can read up on it, but it will take you some time and hours removing the covers ( trying not to damage them ) and also hours of painfull cleaning, dust is the worst thing you could ever imagine,as soon as that nice lcd comes out of the package you will have dust all over it and once you have the phone back together the smallest amount of dust trapped inside will drive you crazy.
The best action for you to do would be to send it off for repair, in the end you will have your phone fully working.
the price of the replacement LCD is around 80 Euro's + sending cost.
the price you have to look into for a repair could be double.
but look into this carefully and ask yourself these questions.
1. Have you ever done this before.
2. Do you have the right tools.
3. Do you have a lot of paitience.
4. Is it worth doing it yourself and causing more damage to the phone ?
if you cannot say yes to all of these points that the solution is to send it off to repair.
hope this helps.
Regards.
Neil Hardy
to dealsoutlook
i've just sent you a pm! please check
Does anyone know, where can it be send for repair to?
I have a bricked phone (even bootloader is not started).
And it was bought at eBay, so no any warranty or so.
This is XDA Orbit and I'm in Austria, where O2 has no representation.
Could you, please, advice the companies/possibilities to reapir it (chip change or direct reflashing - not via USB).
Alex
neilhhardy said:
Ok, first bit, there is a section on this forum on linking where to buy a lcd with touch screen, and there is also a guy who has done this, you can read up on it, but it will take you some time and hours removing the covers ( trying not to damage them ) and also hours of painfull cleaning, dust is the worst thing you could ever imagine,as soon as that nice lcd comes out of the package you will have dust all over it and once you have the phone back together the smallest amount of dust trapped inside will drive you crazy.
The best action for you to do would be to send it off for repair, in the end you will have your phone fully working.
the price of the replacement LCD is around 80 Euro's + sending cost.
the price you have to look into for a repair could be double.
but look into this carefully and ask yourself these questions.
1. Have you ever done this before.
2. Do you have the right tools.
3. Do you have a lot of paitience.
4. Is it worth doing it yourself and causing more damage to the phone ?
if you cannot say yes to all of these points that the solution is to send it off to repair.
hope this helps.
Regards.
Neil Hardy
Click to expand...
Click to collapse
Thanks for letting me know..i though it was a pretty simple thing to do by myself. But now I definitely dont want to take that chance. I will shop around for some local cell repair shop. But since this phone is not available in canada I dont know where to go. Does anyone know of a repair shop in Toronto?
I would think the quickest turnaround would be throught HTCamerica. Its located in Houston Tx...
http://www.america.htc.com/support/service-repairs.html
thats just my two cents, turnaround time is like 5 to 7 days after receipt... if they service your phone, they do p3300, you would have to call to find out
Hey Buddy
dealsoutlook said:
i dont mind the bad news. So if i just buy a replacement lcd from ebay would that work? How hard is it to replace LCD? Is it something that i can do by myself? What should i be buying THIS OR THIS. You guys know of any other cheap places where i can buy lcd screen? My computer does recognise the orbit once i connect it to the computer and activesync successfuly completes the operation. So i am guessin there is something wrong with the lcd screen.
Click to expand...
Click to collapse
I can help u. just reply. I have gone thru such case. OK Post me and I will guide U
Cheers
This happened to mine too,and screen was not broken.Working internally but white 'screen of death' showing.Sent back to 02 but no mention of fault on return.I think rom suffers corruption since it was after x close, fix.Not sure though!
i'm going to buy a defective Universal / MDA Pro on monday. It's been sold without battery or anything, so just the pda. So if i buy another battery, and put it in, how is the chance, that this device still works? I think, i may be impossible to erase the rom, so there has to be at least the bootloader on it, right? So it has to be possible to flash it to WM6 (or 6.1), right? (I don't want to keep WM5 (if it would still be on that device), as i need SDHC-Support.)
What about the tournable display, is there a risk, that any connections between TFT and device/keyboard can be broken?
thanks in advance for any answer.
If there is not some hardware problem over the motherboard, it may be powers on with а new battery About the screen - just power it up and let's see
well, thanks for the info, i just bought one, so it may arrive this week. (spend a few more bucks as i wanted, but though i didn't buy a defective one, so i bought a working one, so it might be easy to upgrade.)
Hi all, I've searched the forum thoroughly but didn't find an answer:
Two months ago I was hit by the above problem, too - no USB (nor in bootloader) & discharge current from 190 (everything off) upto 400+ mAh. I tried to swap cables, PCs, ROMs (from Energy to stockROM, forth and back)... nothing helped... SERIAL only.
Of course I cant' get the orig SPL back so sending to warranty repair isn't too probable (if I don't want to pay a new phone's price for just swapping the MB )
I hesitate to accept that it is a SW problem (that the NRGZ's ROM rewrited something or caused a HW fault). So, hasn't anybody found a solution? Isn't it possible somehow to revert the bootloader without USB? Or, could it be really a _faulty_USB_connector_ and I've got a bad luck simply??
Thanks, Michael
medved.m said:
Hi all, I've searched the forum thoroughly but didn't find an answer:
Two months ago I was hit by the above problem, too - no USB (nor in bootloader) & discharge current from 190 (everything off) upto 400+ mAh. I tried to swap cables, PCs, ROMs (from Energy to stockROM, forth and back)... nothing helped... SERIAL only.
Of course I cant' get the orig SPL back so sending to warranty repair isn't too probable (if I don't want to pay a new phone's price for just swapping the MB )
I hesitate to accept that it is a SW problem (that the NRGZ's ROM rewrited something or caused a HW fault). So, hasn't anybody found a solution? Isn't it possible somehow to revert the bootloader without USB? Or, could it be really a _faulty_USB_connector_ and I've got a bad luck simply??
Thanks, Michael
Click to expand...
Click to collapse
Take a magnifying glass and check the USB port. Some people have found that some of the pins get bent over. If so, you may be able to carefully bend it back straight. Having a bent pin might explain the power drain as well as no USB.
3 weeks ago, my usb wasnt working. I couldnt connect with pc, but charging worked.
I have sent the device to htc, and they replaced the motherboard..
freaknormel said:
... I have sent the device to htc, and they replaced the motherboard..
Click to expand...
Click to collapse
Yes you're probably right that that could be the best solution.
Nevertheless, in this case I can't revert the bootloader (SSPL) so I would have to pay the new MB (more than half a new TP2's price)
medved.m said:
Yes you're probably right that that could be the best solution.
Nevertheless, in this case I can't revert the bootloader (SSPL) so I would have to pay the new MB (more than half a new TP2's price)
Click to expand...
Click to collapse
You can't? There are instructions on the ROM burning forum for returning it to stock SPL.
Hi ,
My SGH-i927 was working quite happily sat on charge connected to a USB cable on my PC, I left work with the phone in my pocket and when I came to use it a couple of hours later it was completely unresponsive.
It will not respond to power button at all
It shows no activity when on charge either via wall wart or USB, it does not show up as connected to the PC when USB cable plugged in.
I've tried removing the battery for a couple of minutes and also a different battery with long and short presses of the Power Button whiles't holding volume with various combinations there of.
This is not as a result of my flashing anything it just stopped, the threads I've seen using search all seem to be able to get to a boot screen of some description mine is completely dead.
Phone was Unlocked / rooted / backed up + efs backup / running 4.0.4 UCLJ3 Lite Kernel
Anyone have a suggestion on how I might be able to resurrect it or should I put it in a long ship and set fire to it ?
Please note I imported this Phone into the UK
I approached a local SAMSUNG service center and they won't touch it as it's from outside the EU. - Further more on discussing the nature of the problem I was informed it's probably a hardware fault due to IC or Fuse or combination of them. As these are surface mounted components they wouldn't be repairable by normal means and they wouldn't even give me a number for an independent phone repair.
Can anyone know of and can give me the contact details of a repair person based in the UK who'd be willing to look at it ?
requiem_mortis said:
Please note I imported this Phone into the UK
I approached a local SAMSUNG service center and they won't touch it as it's from outside the EU. - Further more on discussing the nature of the problem I was informed it's probably a hardware fault due to IC or Fuse or combination of them. As these are surface mounted components they wouldn't be repairable by normal means and they wouldn't even give me a number for an independent phone repair.
Can anyone know of and can give me the contact details of a repair person based in the UK who'd be willing to look at it ?
Click to expand...
Click to collapse
I can send you a working motherboard if the rest of the phone is ok
netseby said:
I can send you a working motherboard if the rest of the phone is ok
Click to expand...
Click to collapse
Thankyou,
I appreciate the time taken to respond and especially the offer, however although not completely inept with a soldering iron changing the motherboard may well be beyond my expertise, but I'd be willing to give it a go if all else fails.
I have managed to locate another repair center reportedly having Samsung Qualified technicians. Initial communications seemed to suggest they could deal with the assessment which they provide for free. I have sent the handset to them and am now awaiting their report.
If things do not work out with the repair center, I would like to contact you to discuss your offer further.
Regards
Response from repair center - beyond economical repair - but no further detail.
I think I'll call it quits now and just invest in a new handset.
Dead Captivate Glide - RIP ?
netseby said:
I can send you a working motherboard if the rest of the phone is ok
Click to expand...
Click to collapse
Going through my draw I came across my dead handset and would dearly love to get it working again ....I know it's been a while and apologies if I'm now too late but is your offer of a replacement motherboard still open ?
Regards
Phill
requiem_mortis said:
Going through my draw I came across my dead handset and would dearly love to get it working again ....I know it's been a while and apologies if I'm now too late but is your offer of a replacement motherboard still open ?
Regards
Phill
Click to expand...
Click to collapse
http://www.newegg.com/Product/Product.aspx?Item=9SIA2KF0YV4051 $145 brand new.
I might be willing to part with my own for a reasonable price too, but it wouldn't be less than $100. Has an extended battery. Probably better to get a brand new one.