2 totally separate phones (dash's) one with Rogers and one with stock Tmo WM6. Hard restart all contacts disappear! Since in their infinite wisdom you cant disable the sim contacts from showing, I rely on them STAYING in the phone memory! Anyone else with this issue? It has happened only twice in maybe 4 months, but is very frustrating!
Thanks for any advice!
A hard reset will restore the phone to factory default (no contact list). It's supposed to do that. Keep your contacts synchronized via outlook and activesync.
Sorry, I was lying when I typed hard reset. I yanked the battery so it wasnt exactly a soft reset but I did not do the clear storage either I guess next time it locks up I will be more patient!
gospeed.racergo said:
2 totally separate phones (dash's) one with Rogers and one with stock Tmo WM6. Hard restart all contacts disappear! Since in their infinite wisdom you cant disable the sim contacts from showing, I rely on them STAYING in the phone memory! Anyone else with this issue? It has happened only twice in maybe 4 months, but is very frustrating!
Thanks for any advice!
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You should be syncing your phone with your contact list on your PC or exchange server if you are lucky enough to have one. This is one of the most basic things you can do on a smartphone. What if you lost your phone???
I do sync. But I dont take my computer with me either. So today, all day, I was without contacts. Now they are back caused I sync'd.
I guess we should be telling people that want louder call volume to get a hearing aid and people that want to run another ROM to buy the right phone
backup
I use Sprite Backup for said problem and its golden. Simply make backups of your data on the go and when things happen like say an impossible to stop boot loop or a data error, you can still restore everything.
I guess I am just the kind of person that would rather look at the root of the problem, not the band-aid repair after it happens again. I will look into the backup, but I will probably just carry my spare deactivated sim card so I can transfer stuff back if it fails me again.
So does anyone know a way to KEEP the contacts on the sim, yet hide them from view on the contacts list? It surpirses me that something my 8 year old Nokia does WM6 wont let you do . I have never accidentally lost my sim contacts- but the duplicate thing is annoying
The rogers rom for the htc s621 (dash) allows you to hide sim contacts without a registry edit. goto settings then phone... you'll find it there.
also there is a reg edit for said issue for roms that don't offer this option. I have not personally found a smartphone rom without this option but the regedit is: [HKEY_CURRENT_USER\Control Panel\Phone]
"ShowSIM"=dword:00000001 ->0 to disable, 1 to enable.
Now you can keep your contacts on your activated SIM.
THANK YOU!!! I had not realized Rogers did this!
Found the check box under Settings/Phone/Call Options
This is a culmination of my previous threads. I've realised I'm not going to get an answer to each of my current problems so I'm going to have to hard reset and start from scratch. Which is just what I needed.
Summary of my problems:
- Speed dial numbers tell me the number doesn't exist, but then calls it anyway
- Can't add new speed dial numbers
- Can't add new contacts full stop
- MSN doesn't work
- Can't sync contacts (or anything for that matter)
So I am going to hard reset - but my problem is I need a way to back up my contacts, I don't want to be manually typing in dozens upon dozens of names and numbers. I have tried PPCPimBackup, but this doesn't seem to back up those stored on my SIM (most of my contacts are on my SIM). I can't find a way to move my contacts to the phone from the SIM - "Save to contacts" in SIM Manager tells me it was successfully added, but it wasn't - there is no Outlook version of that contact.
What can I do about this? Is there a way I can back up my contacts, bearing in mind that syncing doesn't seem to copy them onto my computer and PPCPimBackup only seems to back up Outlook contacts? I do have an SPB Backup of my PIM stuff from when I was on WM5, but that's what has caused this problem, trying to restore it. I have tried searching these forums for other ways to back them up but it's like finding a needle in a haystack. Is there a program that can read PIM.vol?
What on earth should I do? Or is physically writing down all my 100+ contacts then typing them in (and losing all my stored SMS) my only option?
Device: O2 XDA Orbit, as out of the box in July, then upgraded to WM6 with the O2 official thing.
Computer: Vista Ultimate x32, Outlook 2007.
Somebody correct me if I'm wrong but surly if your numbers are on your SIM they shouldn't be effected by a hard reset.
If your worried take the sim out before you try it??
hard reset won't remove anything from your SIM
Hi:
Just got a new phone and used MyPhone to restore sms etc. to my new phone.
Well, it did restore all sms, but it restored them in a crazy, erratic order . Out of date, out of time (for example an sms from 10/25 shows after one from 10/26, and one from 10pm shows after one from 10am etc). Is there anything I can do about arranging them? I did of course try the view by MESSAGE TYPE, FROM etc (in the upper right of messaging), which only rearranged the main/last visible sms in the thread.
Also, the restored texts only show sent texts in TF3D sms tab (TF3D 2.1, WM6.5 stock ATT), but it does not show received texts.
Please help, as everything is a MESS now.
Thanks!
That's a good point. I noticed that too. Also my mms don't get restored with their pictures attached.
I've been having this problem for a bit now, wow, thought it was only me. However, when I log onto myphone on the net, everything is there, very strange
I've suffered the same problem as you guys, but I found a solution. Here are the steps I had to take to ensure the proper order of my SMS.
On your previous device you have to disable SMS threading. Here are the steps to do it (Assuming its WinMo 6.1):
1.) In your registry go to:
HKEY_CURRENT_USER\Software\Microsoft\Inbox\Settings\OEM\
2.) Create new DWORD value name: SMSInboxThreadingDisabled
3.) Set the value for that DWORD to 1
4.) Exit and soft reset device
Now you have to install Jeyo Mobile Companion to back up your SMS on your old device. You can use it as a trial for 30 days. Here is the website: http://www.jeyo.com/companion.asp
1.) Connect your previous device to the software and backup your SMS only (you will be given options to backup contacts and e-mail as well) using the software. It should be self-explanatory to do this. This creates a local backup file on your PC.
2.) Hard reset your Tilt 2
3.) Make sure in your Task Manager that Messaging is not in there
4.) Connect your Tilt 2 to Jeyo Mobile Companion. Choose the restore option to restore your SMS
5.) When the process is complete, go your SMS Inbox. If you see your Inbox sorting out your messages, then your job is complete. If you have a lot of SMS's this process can take a very long time. Do not interrupt the process at all! Just leave the phone idle for a while. If you do not see your Inbox sorting the SMS's continue reading.
6.) Delete all your SMS's on the Tilt 2. Make sure drafts, inbox, and sent items are empty. It can take a while to delete all the messages.
7.) Repeat steps 3-5
This is all based on my experience of restoring the SMS in the right order. If anyone has a simpler and more efficient way of doing this, please post.
Hi:
Thanks for your reply. Sadly I no longer have my old device.
Is there any other way of fixing this problem?
Thanks again!
From my experience, the only way around it is converting your SMS backup to non-threaded SMS backup. I haven't tried this method but you can see if works for you.
I am not sure if AdvancedConfig 3.3 is compatible with WinMo 6.5, but I assume it is. Please research if it is beforehand because I couldn't find confirmation. You can download that app from here: http://forum.xda-developers.com/showthread.php?t=418151
Use that app to disable threaded SMS. Soft Reset and if all went well, your inbox should not have threaded SMS anymore. Then start following my steps from where you install Jeyo Mobile Companion. The only difference is that in the first step, you will be backing up your SMS from your Tilt 2.
Let me know if that works out for you if you decided to try it out.
There were many complaints of this on the MyPhone forums and last I checked, Microsoft said that this was a known issue based on when the device was inserting a given message into the message store.
They said that they were working on it.
das-man said:
From my experience, the only way around it is converting your SMS backup to non-threaded SMS backup. I haven't tried this method but you can see if works for you.
I am not sure if AdvancedConfig 3.3 is compatible with WinMo 6.5, but I assume it is. Please research if it is beforehand because I couldn't find confirmation. You can download that app from here: http://forum.xda-developers.com/showthread.php?t=418151
Use that app to disable threaded SMS. Soft Reset and if all went well, your inbox should not have threaded SMS anymore. Then start following my steps from where you install Jeyo Mobile Companion. The only difference is that in the first step, you will be backing up your SMS from your Tilt 2.
Let me know if that works out for you if you decided to try it out.
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Hi:
Thanks so much for your replies
So, after restoring with Jeyo, can I then turn threading back on? I can't live without threaded messages lol.
Thanks again!
Oh I am sorry I forgot to mention that. After you backup your messages without the threading, you should hard reset your phone. Then just follow the steps like I mentioned. So yes, your threading should be enabled again by default so you don't have to worry about that on your part.
BTW, please don't forget to keep copies of your old backups (any backup files you had before I made my suggestions).
Hi:
Well when I disabled threaded messaging for some reason it caused my phone to become unresponsive. SMS tab was no longer loading in TF3D, and all of TF3D was basically unusable.
I had to hard reset, and restore with Sprite.
So, now I am back to the messed up SMSes.
Sorry to hear that. Yeah I was lucky enough to still have my old phone to mess around with so I am not sure how get your SMS in order. If you still feel like messing around I still have a few ideas in mind lol.
Forget trying to disable the threaded SMS all together. This time try backing up your SMS on your Tilt 2 using Jeyo. Once it's backed up, look in Jeyo and see how it is arranged. If you see all your received SMS in "Inbox" and sent SMS in "Sent" I guess that is a good sign. Then perform a hard reset on your phone and try restoring your SMS from Jeyo's backup file.
If after the first restore from Jeyo, your message is still out of order, don't panic. Like I mentioned earlier, delete all your SMS's(Not Hard Reset!) and perform the restore a second time. (I don't know the reasoning behind that, but hey it worked for me.)
Das-Man,
I have the HTC Touch Pro 2 with Verizon as my carrier and I tried your method.
I downloaded all my messages back onto my phone via My Phone. They were all out of order. So, I then downloaded Total Companion and edited the registry value as you said, so that they became unthreaded. Went to Jeyo's website, downloaded the program, backed them up.
I deleted all messages in my folders, deleted the registry values, made sure my mms was closed, etc. Then restored my messages. They went back on but they are still unthreaded in my windows sms windows.
I already had my contacts, etc backed up. So, I decided to reflash my rom thinking that it would definitely get rid of my threading edits. That went smoothly, and I tried again.
In the windows txt app they're still unthreaded, but in order. In HTC's texting window, all texts are now separated by author. IE. All of mine are at the top, with all of my correspondents at the bottom. Though they are in the correct order, this still isn't very helpful.
You have any more ideas of what I could do or where I might have gone wrong?
First of all, the HTC's texting Window is a mystery I have not solved yet. Yes, mine also has the same nonsense with the the messages I sent on top while the messages I received on the bottom. I am still researching into it, and if i find a solution, I'll definitely let you know.
Now for your Windows txt app; after you reflashed the rom you said your msgs are still unthreaded after you transferred them. I am not sure if I had the same problem but I remember something was wrong the first time I transferred. That is why I deleted all the text messages and did the transfer process a 2nd time w/o reflashing the rom. In other words, the first transfer usually doesn't work for some odd reason but the 2nd time it does. If you see messages being sorted, then you are good to go, and don't touch it til you are certain it is done. I hope I didn't confuse you lol. BTW is it WM 6.5?
Ugh, this is the most frustrating thing ever.
After reading your post, I reflashed my rom again. Put the txts on once, it was a no go. No sorting happened. I deleted all of them, reconnected to Jeyo, and went to restore again.
Jeyo got through all the inbox and about 1/2 the sent box. Then it errored and closed out, not completing the restore. I went into my inbox to delete this incomplete transfer, and lo and behold what was there began to sort. I left it alone to make sure and everything rethreaded. It was fantastic. But as I said, 1/2 my sent messages were misssing and thus did not get rethreaded in. So, I deleted all my messages again. Repeated process, jeyo didn't error this time.
But of course, now they refuse to rethread. I have deleted/re downloaded probably about 10 times now and not once did it begin to resort my txts. I even reflashed the rom, hoping that it only would work the 2nd time, still no cigar.
I just don't understand what makes the windows messaging app want to rethread or not. Are there special options I should select in the restore? Am I supposed to be checking that overwrite box?
And yes, this is WM 6.5.
When I was doing the transfer, I did not have the overwrite option checked off. The best thing i could suggest, is reflash your Rom. Make sure in task manager that messaging is not in there. Use Jaya to transfer all your SMS to the phone. If it did not thread, make sure you delete all your text messages. Don't use Jaya to delete the SMS's but use the phone. Make sure you delete your sent box, inbox and even drafts. If you have a lot of messages, it can take quite a while to delete so don't panick. When you see everything is clearn try the transfer process again and hopefully it threads. I'm sorry if I'm repeating exactly what you did, but that is the best I can think of.
I got it to work. I had to turn of the threading option when I transferred the texts over. Once they were one, i went and renabled threading. All threaded perfectly. =)
I don't seem to have the problem you are all facing. I tested many different scenarios without turning off Threaded Messaging. First synced all the messages, then archived only a few that were part of a threaded message. they obviously got deleted from the phone. Later I restored the same messages from the archive and voila, they were all back perfectly.
I'm not sure, but many of you might not be aware that there is a new version of MyPhone available. The one that came with my ROM wouldn't work unless I upgraded it, which I did.
hopelovebeauty said:
I got it to work. I had to turn of the threading option when I transferred the texts over. Once they were one, i went and renabled threading. All threaded perfectly. =)
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Good to hear. BTW, were you able to get the HTC Messaging to thread properly?
My AT&T HTC Tilt 2 is nearly a year old now, and I've recently run into a very irritating problem. Every time I try to use the "Update Now" feature (Contacts -> Updates and Events tab -> Menu -> Update Now) to update contacts' Facebook pictures and whatnot, the entire UI crashes and has to reload. No error messages or anything like that at all; the screen simply freezes for 15-30 seconds and the HTC Launching TouchFLO 3D screen comes up.
This issue has expanded to encompass any time I try to edit a contact (on that note, the "Link to Facebook account" button no longer does anything except cause TouchFLO to crash) or even open the Updates and Events tab.
I'm still using the same ROM that came with the phone (hard reset once or twice, so essentially the same thing), meaning Windows Mobile 6.5. Like I previously mentioned, I'm using the TouchFLO 3D UI (my attempt to update to the Sense UI went terribly).
Is there anything I can do to fix this, aside from hard resetting again? I've got a lot of contacts (more than will fit on my SIM card, in fact), and I'd really rather not go through all the steps of personalizing my phone for a third time if I don't have to. It'll be like November before I'm eligible for an upgrade with AT&T, so that's not a viable option right now, as much as I might like it to be.
Another side note: Using Windows Mobile Device Center, is there a way to basically copy all of my contacts and whatnot from my phone to my computer without adding in the contacts from Outlook? I'd really rather not deal with a bunch of random email addresses sitting in my phone's contact list. If this is possible, I may just try to use this method, hard reset, and then put the contacts back on the phone. The rest of the personalization isn't nearly as time-consuming as adding in another 80-ish contacts and then fixing the names of the ones I managed to fit onto the SIM card (because the SIM card saves them in the format of "Smith, John" in the last name field and nothing in the first name field...).
I've also got a 16GB microSD card, if that would be of any benefit in any of these endeavors.
Any and all help is appreciated! Thanks!
Any ideas?
Not sure about all your facebook issues, but a great, quick and easy program that can save and restore contacts anywhere (including your storage card, if you like) is PIM Backup:
http://forum.xda-developers.com/showpost.php?p=1189061&postcount=1
I use it all the time since I flash daily and I NEVER have any problems restoring my 200+ contacts using PIM Backup.