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Hello guys,
After some weeks i have noticed a strange problem with my device and i really can't solve it, or figure out what is the problem( i hope that someone can help me here).
I already changed 3 times my rom version(first was the original german one from o2), then i tried out two more.
So, resuming the problem is that. Whenever i am listening to music(with the media player or whatever other program), the dial pad or the dial speed screen comes out. This doesnt happens always, but very often.
The first thing that i thought, it was that somehow the locking button was being pressed in the right sequence and my phone was unlocking and coming into this screens. For my surprise i saw that the screens were coming even with the phone currently LOCKED. By the way as i said is always the same screens. Or the speed dial one or dial pad!
Does anyone have any idea about this problem???
Thanks!
Cheers
Felipe
Hi all,
I have a strange problem with my artemis. I'm running a completely original WM6-ROM from HTC (dutch language), without any programs installed (I thought it was a bug in one of the programs, so I made a hard-reset to check that out).
When I recieve a SMS, my artemis sometimes freezes. I can turn the screen on and off with the power-button, but that's it. No response to the touch-screen or the buttons. The only sollution is a soft-reset, but I don't actually recieve the sms.
Does anybody have an idea what might be the problem? Sometimes I can recieve an SMS without freezing, but it isn't very comfortable this way...
Hi all,
First I have to say that I'm over the moon with my new TP2!!
I absolutely love it
Today I started customizing it, and I've got one problem.
No matter what task bar I'm installing, after soft reset TF3D won't start.
It just shows HTC, and nothing happens.
At this moment I have the stock Dutch rom that ships with the TP2.
I installed sdkcerts.
Anyone experiencing the same thing??
H.
sorry wrong thread
TF3D
Hi there,
I've had the same issue with my UK spec, a reboot often cures it but it is a bit lame when the software wont even start up.
So far this has only happened to me about 3 times but I have been playing with it immensly and have rebooted it about 20 times already whilst cocking up some Shat Nav software.
Still loving it in general though ;-)
I'm having the same problem, rebooting doesn't solve anything.
A hard reset does, but than I have to reinstall everyting.
Manually starting manila.exe is an option, unfortunately than the time isn't updated.
Anybody has a sollution for this?
My solution was:
1. Go to: Start > Settings > first tab and click on Today > Go to Items Tab.
2. Uncheck TouchFLO 3d and click OK.
3. Do step 1 and 2 agian but then Check TouchFLO 3D.
4. Soft reset.
Done
tried that but it didn't work for me.
Just removed TomTom 7 & SPB Backup and now it seems to start up fine....
That's a bit of a shame, because TomTom and backup are very helpfull apps...
ive had similar issues but only when trying to customise manila theme. kept saying launching touchflo but nothing happens and then reverts to saying tap here to launch manila. if any of the programs you are adding or any of the customisations you are making involve messing with manila then you will have issues! once hard spl is out then all these things wont be an issue any more.
same problem here, don't try to change startmenu things (standaard startmenu/small startmenu, extra rows etc).
If I enable the extra program tab the buttons won't work most of the time.
The stability of the TP2 is not so good yet, hope that there will be a fix or update for it or a very good custom rom from a good chef.
me 2
I have experienced it twice. I got TF running again by unchecking TF3d in the items screen of the today settings, shutting the TP2 down by pressing the on/of switch some seconds, then restarting ,rechecking TF3D and shutting down once more. This has the same effect as a soft reset, only the system is disconnected longer. So perhaps taking the battery out works as well.
I think this problem is there because TF3D is so much integrated in WM 6.1. So the chance of apps interfering with it is pretty big. I hope with WM 6.5, they remove the big menus's (since they are there already in WM 6.5) and other stuff. Just to get more memmory back, and to make TF3D more compatible with other apps. (still waiting for my TP2)
Error no longer happens
Hi Guys,
I found out that mine was being affected by an old copy of IGO 8 that I was trying to install, since I've upgraded to the new version the TF3D issue has completely vanished.
I noticed that when the TF3D failed it was after a period of low memory or high CPU useage, perhaps using some software that isnt compatible with the TP2 is causing TF3D to screw up.
it's just a theory at the mo... can anyone else share their experiences?
Guys,
this is the third thread about this subject. I have the same problem. HTC is not aware about this problem and encourages those who HAVE these issues to call them. Calling is free...
please do so in order to get rid if this massive bug!
I have been doing some investigation of my own on this one.
I have SPB Backup installed which reboots my phone every night and found that TF3D would not start. Even after a few reboots it would not start. Removed it tried again still an issue.
Hard reset and still was getting some issues.
After alot of rebooting etc I found that if you have a pin enabled on your SIM card TF3D has issues on startup.
No PIN and all is fine.
With that in mind I have just left the phone lock on for now until a fix is found for the bug by HTC
hi, please contact HTC with your findings. if they dont know, they cant fix. calling is free.
thought i disabled my PIN and the problem still persists. although i had a "loading..." once. but it didnt load...
I have contacted HTC about this. I am awaiting a reply from them about the issue.
I had the same problem when installing the .cab to remove the bottom curtain. Soft resets, unchecking and checking TouchFlo3D didn't work. I then reinstalled the .cab and the TouchFlo3D also came back.
Perhaps that will work for you too? Try reinstalling the last program after the problems has occured?
I have the same problem, and i did notice that after uninstalling an application it usually works again. The strange this is that it looks like it is not a specific application that I need to uninstall. It could be a cab for a different clock or tab icons or an g-sensor app, or probably any other app.
Strange .....
Hmz, I soft resetted my TP2 and found out that the TF3D again didn't start. Had to re-install the "Bottom Curtain Remover.cab", soft reset and then it started again.
Looks like ahlung has a point in saying that it doesn't look like it's a specific application that needs to be uninstalled / reinstalled.
It can also be affected by file read errors, including files on the SD Card, if you have corrupt files on the SD Card, this can cause TF to not launch and even lock the device.
Cheers,
Beasty
Same problem here!
I also contacted HTC and told them the issue. They suggested me to do a hard reset! If I couldn't think to do it by myself!
After full reset the touch Flo 3D interface works perfectly. And then after installation of my favorite programs it still works. Also after soft resetting. But then suddenly after a couple of hours the touch Flo 3D doesn't respond anymore. After soft reset it won't load anymore and the black screen with HTC show up but no "starting touch Flo" is sowing up.
I have thhe Dutch (NLD) language HTC touch Pro2.
Is this a bug/problem?
After disabling Touch Flo 3d in today --> items --> touch flow off. and installing SPB Mobile shell 3.0.1 it works fine. But then after a couple of hours again. SPB wont update it's mail and SMS counter anymore... Is this a HTC problem? More people with this experience?
Also before I had this problem that sometime Touch Flo 3D was starting after a soft reset and sometimes not. And when it did not start and I resetted the phone (soft) it started again...
Have you tried resetting it a few times? I have the same problem, about 50% of the time when I reset touchflo won't start but the other half of the times it does, seemingly at random so I just keep going till it starts if I have that problem.
Can you please call HTC with this? calling is free and they will do more research then. HTC told me that "probably" there is a small batch of phones with these type of problems. Please anyone that has this problem, call HTC and tell us on this forum!
slelieveld said:
Can you please call HTC with this? calling is free and they will do more research then. HTC told me that "probably" there is a small batch of phones with these type of problems. Please anyone that has this problem, call HTC and tell us on this forum!
Click to expand...
Click to collapse
Can you verify that this still happens if your SD Card is removed?
Thanks,
Beasty
Hereby confimed. This is what HTC asked me too.
I have the same issue with my TP2. Does HTC allready have any solution for this annoying problem?
THX!
Hi all,
I tried searching the forum for my problem, but no one else seems to have encountered it. If I'm wrong, please let me know .
The problem is quite simple to explain: the HTC TouchFlo interface recently stopped starting at boot time on my almost brand-new Touch Pro2. TouchFlo 3D is enabled in the 'Today' configuration of WM, but I only see the black screen with the HTC logo on it, accompanied by the "Calendar" and "Contacts" buttons on the bottom of my screen.
The problem occured after installing and uninstalling several applications (S2U was one of these, also G Light and FlexMail). Recently it did start the TouchFlo interface 1/2 of the times, but now it doesn't work at all. TouchFlo does show up when manually starting the 'manila' executable from the Windows-directory, but then the interface doesn't refresh (clock shows incorrect time).
Has anyone encountered this problem too and/or does know a solution for this? It's really annoying, since TF3D is so much better than WM6.1...
Thanks!
try to read this thread http://forum.xda-developers.com/showthread.php?t=522363
I have the same problem, but I could solve it by disabling the sim pin1. Try this until htc will patch this (will they?)
VogtlÃĪnder
You're my hero! Indeed, disabling the PIN-code works, apparently the window asking for the PIN is messing with TF3D at boot time...
touchFlo cannot start on my Touch Cruise II
Hi everybody
after customizing my Touch Cruise with manilla customizer, i have the same problem, touch Flo cannot start.
warm reboot , nok
reinstall manilla, nok
add pin code, remove pin code , nok
i desactivate in tab settings the "MyFavesWidget" and the touchFlo start now....
everything is ok now (for me)....
/jfvp
Guys, call HTC, it's free! If no one, or only ONE does (I did), HTC will not fix... Calling is free...
I think this may well be correct - it may also be worth trying to wait for a while before entering your PIN 1.
My TP2 seems quite sensitive to how fast I enter the PIN in while it is still going through the startup process.
I removed some programs I last installed, and the problem was over.
I'm very curious whether HTC can do something with this problem: The first thing they'll do is hard-reset the device.
And see: No Problems --> Software related --> Bill for end user. $$
I've got the same problem and left a message at the HTC Support, hopefully they will fix it
I had to start the TP2 about 10 times until the TF3D started...
I will try, disabling the PIN, thx for the advice
Well for me it, I got 100% work on my TF3D since i bought it until today no matter how many times i restarted it.
I always unchecked the TF3D before installing any third party software, and configured whatever setting on the software that i have installed before activating TF3D again.
Never have problem with TF3D.
since i deinstalled s2u2 i never had that error again
I actually had the same issue, but disabling the PIN is unaceptable for me for security reasons.
I found that if a popup appears (no matter which popup, e.g. an empty battery notification) BEFORE the PIN is entered, TouchFLO will not start. Any popup after the PIN seems to have no influance.
So you'll have to check whether you see a popup before the PIN (and they can appear very shortly) and then uninstall that app.
That should solve your problem...
ripburger said:
I actually had the same issue, but disabling the PIN is unaceptable for me for security reasons.
I found that if a popup appears (no matter which popup, e.g. an empty battery notification) BEFORE the PIN is entered, TouchFLO will not start. Any popup after the PIN seems to have no influance.
So you'll have to check whether you see a popup before the PIN (and they can appear very shortly) and then uninstall that app.
That should solve your problem...
Click to expand...
Click to collapse
didn't solve my problem, because I do not see any popups, before PIN.
HTC Support wrote me to Hard Reset my TP2 and If it doesn't work then, I'll have to send it to HTC for repair....
I will try a hard reset tonight
I raised this with HTC some time ago and they advised quite a few people have called / emailed them to advise of this very problem.
I think they are working on a patch to fix this but as yet i have heard nothing.
I also noticed that a messed up entry in the launch manager can prevent tf3d from starting. I tried to unlock some of the locked entries in the registry and accidently messed up some key. This prevented TF3d from starting.
I have the same problem, i solved disabling ACR.. But now manila start is very-very slow!
So.. I think there is some issue with ACR. You confirm?
worked for me
chasy said:
since i deinstalled s2u2 i never had that error again
Click to expand...
Click to collapse
this did it for me too. S2U seemed to be the common denominator in all the issues for everyone. a+b doesn't always equal c when we are talking causes of issues but it looks like it in this case to me. i liked the app but i could never get it to work exactly like i thought it should anyway.
so i've tried checking on/off Today/Item/TF3D, tried Flight Mode, and it still won't work. i'm talking like only 30-50% of the time it does work. and I never had PIN1 enabled!
i'm no programmer but it is conflicting with apps we install because TF3D works perfectly when the phone was fresh or hard-resetted. btw i'm using 6.1 Stock T-mobile