When booting the screen freezes but it is still booting on the background and active sync connects on my pc.
When i try to change ROM it gives a communication error, on active sync i can still explore all files.
What else can i try to fix this ?
Can anyone please tell me how i can put complete new software in this device ?
Active Sync connects but upgrade util gives comm error and stops ROM update.
Related
I am a rookie at upgrading this stuff. I have a QTEK 9000. I got UNI_QTEK_13077_176_10900_WWE_Ship.exe from the ftp site.
1) Did a device reset.
2) Connected via active sync.
3) ran the program.
After a short period, The device shut off and active sync disconnected.
The screen is black. On button does not work.
I tried a hard boot and I get the boot menu and 0 or x does not seem to do anything.
Did I do something wrong? What now.
GaryK2 said:
I am a rookie at upgrading this stuff. I have a QTEK 9000. I got UNI_QTEK_13077_176_10900_WWE_Ship.exe from the ftp site.
1) Did a device reset.
2) Connected via active sync.
3) ran the program.
After a short period, The device shut off and active sync disconnected.
The screen is black. On button does not work.
I tried a hard boot and I get the boot menu and 0 or x does not seem to do anything.
Did I do something wrong? What now.
Click to expand...
Click to collapse
I think that program is supposed to be run after you've removed USB from the connection methods in activesync - i.e. you're not connecting via activesync, even though the device is physically connected.
OK, I tried the process again without activesync.
That seems to be the answer. ROM Is now installed. I just have to finish up.
Thanks alot,
That scared the hell out of me.
GaryK2 said:
OK, I tried the process again without activesync.
That seems to be the answer. ROM Is now installed. I just have to finish up.
Thanks alot,
That scared the hell out of me.
Click to expand...
Click to collapse
Hehee... when you get the new rom on, you'll love it...
GaryK2 said:
OK, I tried the process again without activesync.
That seems to be the answer. ROM Is now installed. I just have to finish up.
Thanks alot,
That scared the hell out of me.
Click to expand...
Click to collapse
Sorry for my silly question but how can you process it without activesync, mean you have removed activesync form your conputer?, because my activesync is automatic running when the computer start up
Thanks,
Orangevn
orangevn said:
Sorry for my silly question but how can you process it without activesync, mean you have removed activesync form your conputer?, because my activesync is automatic running when the computer start up
Click to expand...
Click to collapse
You're just telling AS to ignore the Exec when it's connected. The PC itself still sees it and adds a driver on connection. So you're not removing AS from the PC as such.
i have same problem but it doesn't work
please help me....this phone is dead now:-(
Re: i have same problem but it doesn't work
bmlsbr said:
please help me....this phone is dead now:-(
Click to expand...
Click to collapse
Did you try the AS thing above?
First off what do you on the screen of your device when you turn it on? Is it in boot loader screen, a black screen with text that says boot loader mode and serial?
If it is in boot loader screen and it says serial on the bottom, when you plug in the USB do you see the "serial" text change to "USB"?
I had this problem with mine. I upgraded my Qtek9000 with the new orange ROM and when the process finished I was still in the boot loader screen and could not get out of it. I had to re-flash it back to the Original Qtek ROM which revived the devices. I then started the ROM upgrade process all over again which resulted in a successful flash.
If you can answers some of the questions above I can try to help.
BTW, the upgrade process takes about 20-25 minutes. if it was any less then that you unplugged the device to early.
Plug device in.
• Start ROM upgrade process.
• The device will turn off and go into boot loader mode (the computer will lose connection to the device and unrecognized USB devices error will appear in your task bar).
• Wait until the device reconnects to the computer and the ROM upgrade starts.
• This process will take 20-25 minutes.
• Reset the device with option 0 (erase all data)
• The device will boot normally and go through the extended ROM application installs. It will ask you to reset again.
• After the second reset you are done.
xda exec upgrade (dead phone)
tHIS ALSO HAPPENED TO ME (IT WAS PRETTY SCARY) . i DISCOVERED THAT I COULD GET IT LIVE BY PRESSING THE LIGHT BUTTON THE POWER BUTTON AND THEN SOFT RESET (THIS IS THAT BOOT MODE) .
THEN I RE-CONNECTED TO MY PC AND RE COMMENCED THE UPGRADE...WORKED FINE. I HAD ACTIVESYNC RUNNING WHEN I DID THE INTIAL UPGARDE, PROPBABLY THE PROBLEM!! :wink:
none of this worked....may be I am not doing it right
when I try to add hard-reset all I get this is this:
"press 0 to restore factory default"
"press X to exit"
When I run the rom update, I get device connection problem error message and sometimes the country id error message.
none of this worked....may be I am not doing it right
when I try to add hard-reset all I get this is this:
"press 0 to restore factory default"
"press X to exit"
When I run the rom update, I get device connection problem error message and sometimes the country id error message.
my yahoo and msn id is bmlsbr...please someone chat with me and provide some help. I feel helpless after spending all the money and the phone dead after i day of use.
please...........
here is what I am getting
I can not turn my device on at all.
I'm unclear to what you are saying. First you tell us that the device does not turn on. Then you say you are getting the 0 X option. Which one is it? If you are getting the O/X option what do you see on the screen when you press 0. Do you see the device in boot loader mode? You might have to remove the battery and try the reset button after. my experience has been when the device is in boot loader mode I cannot turn it off. It always stayed on. So you might want to charge it just to make sure you have full power. I would also use the ROM loader without the country and device ID restrictions you can download it from the FTP site.
QTEK 9000 DEAD
I was always able to get the hardware reset menu..but nothing happened beyond that.
Now the phone is working after multiple tries to put the rom. But active sync won't work. Any clues????
What do you mean by works? Did you load the ROM?
Have you tried to follow these instructions:
http://forum.xda-developers.com/viewtopic.php?t=43592
Seems to work for a few people.
I've searched but can't find the answer to this one - sorry if I've missed it somewhere. I have an unmolested T-Mobile UK MDA Vario 2 and I'm trying to install the official TM UK WM6 upgrade ROM.
On my desktop PC (which is properly paired to the phone through ActiveSync to sync with Outlook etc) running the exe results in a grey box with red text saying "Checking files on your PC" forever unless I unplug the phone. Then it will eventually launch the wizard. If I plug the phone in again and wait until it's synced and "Connected", the wizard will go all the way through to checking the existing version and starting the upgrade. However, when the upgrade starts the progress bar stays at 0% and the phone turns off!! Eventually it times out with a 260 error, and no changes have been made to the phone. The PC is running XP, but the only fixes I've seen for the 260 error are if you're running Vista?
I've also tried on my XP laptop - this isn't paired, so the connection through Activesync is just as Guest. The update still does the strange thing with the "Checking files on your PC" box if the phone's plugged in, but unlike the desktop PC the RUU won't talk to the phone at all - connection error before it can even verify the existing ROM version.
Can anyone help? I've been waiting for months to get WM6!
Cheers,
Tim
Phone just turns off?
OK, so now I've done a hard reset on the phone, paired it up to my XP laptop and told it not to sync anything. Now I get to the same stage as I do on the desktop - i.e. the phone switches itself off when the upgrade begins (at 0%), then the RUU times out with an error 260!
One odd thing I noticed is that if I plug the phone in with "Advanced network functionality" enabled (which it is by default) the PC tries to connect it as a new 10mb network card!? However, the RUU does the same thing whether this is enabled or not.
Getting desparate for help now - I've tried 2 different machines and even cleared the phone completely, what more can I do?
Cheers,
Tim
Try flashing from an sdcard. There are quite a post on it here, if you do a quick search you should be able to find the information and hopefully get your device upgraded.
It might be worth installig spl V7 from here before hand just in case anything goes wrong.
http://forum.xda-developers.com/showthread.php?t=296722
Working!
Thanks for the reply. Finally got it flashed using the instructions from here:
http://forums.cingular.com/cng/boar...thread.id=42389&view=by_date_ascending&page=1
Basically, you have to:
- Connect using Activesync and let it finish syncing.
- Start RUU.
- Activesync will close - ignore it and carry on.
- Eventually the phone will go into debug mode.
- Continue through the wizard - it won't be able to identify the existing rom version but this seems to be normal.
- Let it finish!
I was fiddling when Activesync closed - strangely, by disconnecting, restarting AS and reconnecting the wizard carried on and even identified the existing rom properly! It seems that it needs AS to connect to the phone initially, then it closes AS but keeps the USB connection open for the update.
Hope that helps anyone else with the same problem.
Cheers,
Tim
Hi there, when I try to update my ROM from the official WinMo5 update that HTC has I get a freeze, disconnect on Active Sync and and a tricolour screen on my handset...no procgress from there. CAn you please assist me in getting past this.
Ive tried most of the 6.1 Roms on this site with the same result. I also had the security pop up and disabled it with HTCustom.
error messages
I get error 246 on active sync when doing the above and the tri color says : IPL SSPL by Dex TRIN100 SPL-1.07.DS AND USB in the white
If you have received connection error 246 while trying to update your ROM, leave your device in bootloader and connected via USB and restart the Rom Update Utility
More info on this site :
http://trinityguides.info/index.php?option=com_frontpage&Itemid=1
Hope this will help you
Just got my rhodium today (t-mobile branded unfortunately), it's a great device. Just one weird problem i am having with activesync, maybe someone knows what the problem is.
After installing activesync it works fine, untill I turn off (restart) my computer, then as soon as a connect my rhodium it tries to intialize the connection but gets an error. On the device it says, error with rapiclnt and asks me to send the error log to Microsoft. When i run the active sync troubleshooter it says that connection with the device cannot be established and over some suggestions (stop firewall,enable usb connection).
So far the only thing that fixes it, is uninstalling and reinstalling activesync. It then works fine untill i restart.
Things i have tried that have not worked are:
1. Hard reset the device
2. Soft reset the device
3. Deleted partnerships on both computer and device
4. Removed firewall
5. Unchecked advanced network functionality
The only other thing I can think of is to formate my pc and do a complete fresh install of windows xp. If nothing else this should rule out the problem is on the pc end I think.
Any suggestions are appreciated, thnx in advance.
Started a new thread rather than reactivate an old one (sorry if this is poor behaviour)
The new version of HTC sync (...33) appears to install fine on my PC (WinXP SP3) but will not run. I get a message that the application launcher is not properly configured.
I have followed ALL the instructions regarding uninstalling old versions, turning off firewall and AV protection etc to no avail. Now getting the same message if I try to reinstall the old version - which previously worked fine.
HTC support were no help whatsoever so a further appeal to the generous folk on this forum for help?
PLEASE don't tell me to uninstall and reinstall or turn off my firewall and AV or go back to the old version - see above - but any other suggestions gratefully received!
Similiar Issue with HTC Sync 2.0.33
I experience a similar issue today.
I create an new appointment on the Desire with the "Calendar" set to "My Calendar", connect with PC, it sync fine but the newly created appointment does not show up in Outlook.
So I delete the appointment in Desire and recreate the same appointment with "Calendar" set to "PC Sync". HTC Sync did not pick up the change automatically, try "Sync now" and it gives error saying cannot sync.
Discount the USB cable and try again, still say it cannot sync.
Power cycle the Desire and connect to PC again, HTC Sync takes a minute or so and report "Unable to find HTC Sync on the PC"
Suspect some bug in the HTC Sync software.
Any comments/ suggestion?
Rather a different problem I think
Any solution?
I have the same problem with HTC Sync application. I uninstalled it several times and tried different versions but still not working.
It actually was working without any problem, but after changing my desire Z ROM to a new one, the problem started on my PC !!!
Even before connecting my phone to the PC, the HTC Sync application cannot start. It flashes an error message very fast that I cannot read what it says and there's no log file to check this error offline.
Can someone help please?
Same problem here
Hi,
i tried to install several versions; but on win7 64 with no luck. Latest version 3.05551, still the same. Flashes some message, so quick that is impossible make screen, and is gone.
Still the same and it desnt matter if im logged as admin or common user...
BUT - when i try start synchronization from trayicon with phone connected - it appeares that sync is working; but nothing is set to tynchronize.
Now i got idea. Ill try make video of that flashing message with phone, mayby we find some clue...