i'm going to buy a defective Universal / MDA Pro on monday. It's been sold without battery or anything, so just the pda. So if i buy another battery, and put it in, how is the chance, that this device still works? I think, i may be impossible to erase the rom, so there has to be at least the bootloader on it, right? So it has to be possible to flash it to WM6 (or 6.1), right? (I don't want to keep WM5 (if it would still be on that device), as i need SDHC-Support.)
What about the tournable display, is there a risk, that any connections between TFT and device/keyboard can be broken?
thanks in advance for any answer.
If there is not some hardware problem over the motherboard, it may be powers on with а new battery About the screen - just power it up and let's see
well, thanks for the info, i just bought one, so it may arrive this week. (spend a few more bucks as i wanted, but though i didn't buy a defective one, so i bought a working one, so it might be easy to upgrade.)
Related
Hello Universalowners!
I got a really big Problem. My Universal falled down 4 month ago. Because of that the USB-Connector broke out. Till yesterday that was no problem. My Universal worked pretty good. Under Windows, I was able to connect to my device by Bluetooth.
No here comes my problem.
Yesterday I booted up my device and I dont know why, it came up in bootloader mode.
I tried every key combination, but it does not reboot back to windows. Even Both softkey+reset does not work.
My friend owns an universal too, and we tried to back up his rom to sd card with mtty. The d2s command is locked on his device. There is no chance to backup his rom to sd card.
That would be my only chance to get my universal back to life.
The change of the usb connector would cost me a lot Euros.
I really don´t need the usb connection if I have a running system.
I charge my batteries by an external device and everything else I can do by bluetooth or infrared.
So please tell me, what I can do, to get my problem solved. I heared something about the tool itsutils.exe with rapi enabler on my friends device. But I really do not know, how I have to handle this.
Could someone send me the image, which I can write to sdcard with my laptop?? Please help me. I need my universal like the air to live!
Hope I will get a soon answer from you!! Thank you in advance!!!!!!
Don't o2 Germany do an insurance plan like o2 UK?
If I were you I'd buy the connector for the Euro or so it will cost, and solder it in myself. But of course, if it goes wrong you'll have fried your XDA with no backup. Can't you just call o2, take out insurance, then about a month later, "Lose" it?
ok everyone my first post here and I am not very familiar with the technincal stuff so please explain the fix properly (if their is any)
I have the o2 xda orbit and I never tried to modify it (change firmware, rom etc) or upgrade to WM6. Everything is original the way that it came. I have been using the orbit for about 6 months now and I had bought it off ebay.
Just yesterday I was chargin the orbit through the usb cable and I removed it since i had to go out and i just put it in my jeans pocket and after 5 min when i took it out there was a blank white screen. I took the battery out overnight and turned it on in the morning but still the same thing happens. The images below show exactly what shows up on my screen
I dont know what to do The minute i turn it on that is the only screen i see. No windows logo nothing. I removed the sim card and memory card. But still no luck. Can i change it through warranty eventhough I live in Canada? ANy help is appreciated!! I would be glad to give more information to you if I can.
If you know of any other forums where i can get better help, please let me know.
Switch it on but hold in the voice record button when you do it, do you get a Red/Green/Blue screen?
Maybe, it saw a ghost?
MaskedMarauder said:
Switch it on but hold in the voice record button when you do it, do you get a Red/Green/Blue screen?
Click to expand...
Click to collapse
nope same blank white screen with a line in the middle.
Looks like a serious hardware death there. Did you buy it off an ebay shop or private? If from a shop you may be able to make a warranty claim, if not you'd have to post it to a repair centre and cross your fingers.
I am presuming here that you have tried a Hard Reset too, ie holding down both softkeys whilst resetting, then releasing the softkeys when you get a confirmation message.
if i press the reset button nothing happens. Orbit only responds to the power button. I bought it off ebay and hence the problem. Do you think it is only a screen malfunction and if i buy a replacement screen I should be able to solve the problem? is it easy to replace the screen by myself?
I DONT KNOW IF IT'S WORK for you BUT... I work in a big shop where a lot of clients buy differents models from Htc and, 2 months ago, somebody have the same problem (with 2 lines) WITH a Tytn. We have flashing his tytn with the original rom and the problem has gone !
Have you try to make a connection with you pc ??? If activsync work...(maybe the bootloader work and ... of course, you can't see if the htc is running because you screen d'ont work for the moment)... you have nothing to loose if you try... If activsync dont work, try to put a original signed rom from htc to the root directory of your microsdcard and follow this tread from the xda-wiki section : http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
REALLY, I'M NOT A PROFESSIONAL BUT I REALLY THINK THIS IS MADE BY SOMETHING WRONG (FOR ANY RAISON) IN YOUR ROOT DIRECTORY AND THE SCREEN CAN'T WORK NORMALLY... oF IT'S MEABY DUE TO A BAD CONTACT BEETWEEN YOU SCREEN AND THE "MOTHERBOARD" FROM THE PDA.
I HOPE THIS CAN HELP YOU.
derooseolivier said:
I DONT KNOW IF IT'S WORK for you BUT... I work in a big shop where a lot of clients buy differents models from Htc and, 2 months ago, somebody have the same problem (with 2 lines) WITH a Tytn. We have flashing his tytn with the original rom and the problem has gone !
Have you try to make a connection with you pc ??? If activsync work...(maybe the bootloader work and ... of course, you can't see if the htc is running because you screen d'ont work for the moment)... you have nothing to loose if you try... If activsync dont work, try to put a original signed rom from htc to the root directory of your microsdcard and follow this tread from the xda-wiki section : http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
REALLY, I'M NOT A PROFESSIONAL BUT I REALLY THINK THIS IS MADE BY SOMETHING WRONG (FOR ANY RAISON) IN YOUR ROOT DIRECTORY AND THE SCREEN CAN'T WORK NORMALLY... oF IT'S MEABY DUE TO A BAD CONTACT BEETWEEN YOU SCREEN AND THE "MOTHERBOARD" FROM THE PDA.
I HOPE THIS CAN HELP YOU.
Click to expand...
Click to collapse
Could you give me step by step instructions on flashing the xda orbit rom. Out of frusturation i tried updating the orbit to WM6 and it successfuly updated according to message on my computer screen. So i have wm6 on my phone now but still the same problem.
I exctacted the file and put it in the root of my sd card and pressed the voice button and power button. Now how do i know that the ROM is being flashed? (since i just see the white screen). Even for the orbit should i just name the file on the microsd card as ARTEIMG.nbh ?
Thanks for all your help..but since i am new to this could you please explain teh process in more simpler terms?
Thanks again
dealsoutlook said:
ok everyone my first post here and I am not very familiar with the technincal stuff so please explain the fix properly (if their is any)
I have the o2 xda orbit and I never tried to modify it (change firmware, rom etc) or upgrade to WM6. Everything is original the way that it came. I have been using the orbit for about 6 months now and I had bought it off ebay.
Just yesterday I was chargin the orbit through the usb cable and I removed it since i had to go out and i just put it in my jeans pocket and after 5 min when i took it out there was a blank white screen. I took the battery out overnight and turned it on in the morning but still the same thing happens. The images below show exactly what shows up on my screen
I dont know what to do The minute i turn it on that is the only screen i see. No windows logo nothing. I removed the sim card and memory card. But still no luck. Can i change it through warranty eventhough I live in Canada? ANy help is appreciated!! I would be glad to give more information to you if I can.
If you know of any other forums where i can get better help, please let me know.
Click to expand...
Click to collapse
Sorry to tell you dear friend but your LCD is cracked, you can see it very clearly on the first picture, bottom right hand corner.
simple way to test if true is to connect to the pc and see if its recognised.
sorry to give you some bad news.
neilhhardy said:
Sorry to tell you dear friend but your LCD is cracked, you can see it very clearly on the first picture, bottom right hand corner.
simple way to test if true is to connect to the pc and see if its recognised.
sorry to give you some bad news.
Click to expand...
Click to collapse
i dont mind the bad news. So if i just buy a replacement lcd from ebay would that work? How hard is it to replace LCD? Is it something that i can do by myself? What should i be buying THIS OR THIS. You guys know of any other cheap places where i can buy lcd screen? My computer does recognise the orbit once i connect it to the computer and activesync successfuly completes the operation. So i am guessin there is something wrong with the lcd screen.
If You Put Out Your Battery More Than 30 Second, It Make The Same ?? And In The Same Place???
NOW YOU HAVE NOTHING TO LOOSE... if is it the screen, you must change it...
But before, try to flash one more time your artemis with the original wm5 and, for sure, begin to make it supercid before (so you are sure you dont make a second problem !).
The client with a same problem (but not with the little trace at the right side from your screen) is happy now ! Play also a littlebit to make hardreset, softreset, usb bootloadermode ... And maybe you will see the color coming back!
I said one more time, i am not a professional for this problem but, "still trying" is never bad.... And for the screen... if you command him, you must waiting... so... try it first and if you have no more solution to try, send the pdaphone to htc... And if it's the screen, pay the replacement to htc and dont make it you self ( ebay?? are you sure 100 % the screen you buy its working???!!!??? ).
Yeah, if your computer recognises it, it'll just need a new screen.
cr0bar said:
Yeah, if your computer recognises it, it'll just need a new screen.
Click to expand...
Click to collapse
Ok, first bit, there is a section on this forum on linking where to buy a lcd with touch screen, and there is also a guy who has done this, you can read up on it, but it will take you some time and hours removing the covers ( trying not to damage them ) and also hours of painfull cleaning, dust is the worst thing you could ever imagine,as soon as that nice lcd comes out of the package you will have dust all over it and once you have the phone back together the smallest amount of dust trapped inside will drive you crazy.
The best action for you to do would be to send it off for repair, in the end you will have your phone fully working.
the price of the replacement LCD is around 80 Euro's + sending cost.
the price you have to look into for a repair could be double.
but look into this carefully and ask yourself these questions.
1. Have you ever done this before.
2. Do you have the right tools.
3. Do you have a lot of paitience.
4. Is it worth doing it yourself and causing more damage to the phone ?
if you cannot say yes to all of these points that the solution is to send it off to repair.
hope this helps.
Regards.
Neil Hardy
to dealsoutlook
i've just sent you a pm! please check
Does anyone know, where can it be send for repair to?
I have a bricked phone (even bootloader is not started).
And it was bought at eBay, so no any warranty or so.
This is XDA Orbit and I'm in Austria, where O2 has no representation.
Could you, please, advice the companies/possibilities to reapir it (chip change or direct reflashing - not via USB).
Alex
neilhhardy said:
Ok, first bit, there is a section on this forum on linking where to buy a lcd with touch screen, and there is also a guy who has done this, you can read up on it, but it will take you some time and hours removing the covers ( trying not to damage them ) and also hours of painfull cleaning, dust is the worst thing you could ever imagine,as soon as that nice lcd comes out of the package you will have dust all over it and once you have the phone back together the smallest amount of dust trapped inside will drive you crazy.
The best action for you to do would be to send it off for repair, in the end you will have your phone fully working.
the price of the replacement LCD is around 80 Euro's + sending cost.
the price you have to look into for a repair could be double.
but look into this carefully and ask yourself these questions.
1. Have you ever done this before.
2. Do you have the right tools.
3. Do you have a lot of paitience.
4. Is it worth doing it yourself and causing more damage to the phone ?
if you cannot say yes to all of these points that the solution is to send it off to repair.
hope this helps.
Regards.
Neil Hardy
Click to expand...
Click to collapse
Thanks for letting me know..i though it was a pretty simple thing to do by myself. But now I definitely dont want to take that chance. I will shop around for some local cell repair shop. But since this phone is not available in canada I dont know where to go. Does anyone know of a repair shop in Toronto?
I would think the quickest turnaround would be throught HTCamerica. Its located in Houston Tx...
http://www.america.htc.com/support/service-repairs.html
thats just my two cents, turnaround time is like 5 to 7 days after receipt... if they service your phone, they do p3300, you would have to call to find out
Hey Buddy
dealsoutlook said:
i dont mind the bad news. So if i just buy a replacement lcd from ebay would that work? How hard is it to replace LCD? Is it something that i can do by myself? What should i be buying THIS OR THIS. You guys know of any other cheap places where i can buy lcd screen? My computer does recognise the orbit once i connect it to the computer and activesync successfuly completes the operation. So i am guessin there is something wrong with the lcd screen.
Click to expand...
Click to collapse
I can help u. just reply. I have gone thru such case. OK Post me and I will guide U
Cheers
This happened to mine too,and screen was not broken.Working internally but white 'screen of death' showing.Sent back to 02 but no mention of fault on return.I think rom suffers corruption since it was after x close, fix.Not sure though!
Hi all,
My trinity suddenly died, simply nothing happens when I try to turn the device on. I wasn't flashing the device or anything like that when this happened (it was running Mun's Indigo Lite without problems for a while). For some reason today it wasn't accepting my PIN code at startup, so I did a soft reset, and it never woke up from this soft reset. I tried to do hard reset, and everything else I could imagine (like getting the battery out for approx. half hour with SIM and SD card removed), but does not help. The only sign of life I get, is when I remove the battery, and connect the USB charger, the red charger indicator turns on (if the battery is inserted however, the red indicator does not turn on).
Any suggestions?
I got exactly the same problem in april.
=> Call HTC support, they will say that's your battery but no, it's not, your motherboard is dead (they changed mine for free ), so you will need to send your trinity for repair (warranty).
mad_fab said:
I got exactly the same problem in april.
=> Call HTC support, they will say that's your battery but no, it's not, your motherboard is dead (they changed mine for free ), so you will need to send your trinity for repair (warranty).
Click to expand...
Click to collapse
ok, thanks for the info. I think I'll return it to the local reseller then, they'll hopefully handle this under warranty.
If not, contact HTC support, they will take it for sure
with a cooked rom inside ?
extenue said:
with a cooked rom inside ?
Click to expand...
Click to collapse
Well, if it's the motherboard, then they'll probably never know and care. I suppose the flash chips are soldered to the mobo, and it's very unlikely that they would inspect its contents. Obviously I'll not heavily emphasize the fact that it had a cooked rom, since it is irrelevant to the actual hardware issue.
They don't check (how? the chips are soldered on!), if the MB is dead, they change it
After trying all types of tricks, I am still unable to get my USB port on the Artemis to do anything but charge the phone. I am dying to stick a Tom_codon firmware on the thing but without a USB port I am pretty much dead in the water. Anyone have any experience with PPC Techs repair service? They seem like they are pretty fast at turnaround time. I am curious how much a mini-USB port repair might cost. Don't they just open the case, de-solder old port, solder in a new one, close it and run some diagnostics or does it go deeper than that?
Any experience or pricing info for this type of repair would be appreciated. Thanks!
Really wish we had some news on the HTC Polaris...might be vaporware!
Dubhead
No one has ever used PPC Techs??
Looks like everyone has a perfectly functional Artemis all the time?! I would love to get mine repaired if it is worthwhile, especially since the WM6 upgrade is out from HTC. Anyways, please weigh in with your thoughts/experiences in getting a repair done either from PPC Techs or HTC themselves. Thanks!
~Dubhead~
Hi,
my Problem is exactly the same. But I cant send it to t-mobile because i've flashed an WM6 for O2 and without USB I can't update to the original German T-Mobile ROM.
Greetings
Ali
I had a minor probelm with the USB connector where the headphones would crack and splutter on playback.
I used some good contact cleaner and it seems to have done the trick.
Aligator said:
Hi,
my Problem is exactly the same. But I cant send it to t-mobile because i've flashed an WM6 for O2 and without USB I can't update to the original German T-Mobile ROM.
Greetings
Ali
Click to expand...
Click to collapse
if your device is CID-Unlocked you can flash any rom with micro-sd-card and bootloader. go to wiki
edit:
here the link to wiki: Artemis SD Card Flashing
Hi all, I've searched the forum thoroughly but didn't find an answer:
Two months ago I was hit by the above problem, too - no USB (nor in bootloader) & discharge current from 190 (everything off) upto 400+ mAh. I tried to swap cables, PCs, ROMs (from Energy to stockROM, forth and back)... nothing helped... SERIAL only.
Of course I cant' get the orig SPL back so sending to warranty repair isn't too probable (if I don't want to pay a new phone's price for just swapping the MB )
I hesitate to accept that it is a SW problem (that the NRGZ's ROM rewrited something or caused a HW fault). So, hasn't anybody found a solution? Isn't it possible somehow to revert the bootloader without USB? Or, could it be really a _faulty_USB_connector_ and I've got a bad luck simply??
Thanks, Michael
medved.m said:
Hi all, I've searched the forum thoroughly but didn't find an answer:
Two months ago I was hit by the above problem, too - no USB (nor in bootloader) & discharge current from 190 (everything off) upto 400+ mAh. I tried to swap cables, PCs, ROMs (from Energy to stockROM, forth and back)... nothing helped... SERIAL only.
Of course I cant' get the orig SPL back so sending to warranty repair isn't too probable (if I don't want to pay a new phone's price for just swapping the MB )
I hesitate to accept that it is a SW problem (that the NRGZ's ROM rewrited something or caused a HW fault). So, hasn't anybody found a solution? Isn't it possible somehow to revert the bootloader without USB? Or, could it be really a _faulty_USB_connector_ and I've got a bad luck simply??
Thanks, Michael
Click to expand...
Click to collapse
Take a magnifying glass and check the USB port. Some people have found that some of the pins get bent over. If so, you may be able to carefully bend it back straight. Having a bent pin might explain the power drain as well as no USB.
3 weeks ago, my usb wasnt working. I couldnt connect with pc, but charging worked.
I have sent the device to htc, and they replaced the motherboard..
freaknormel said:
... I have sent the device to htc, and they replaced the motherboard..
Click to expand...
Click to collapse
Yes you're probably right that that could be the best solution.
Nevertheless, in this case I can't revert the bootloader (SSPL) so I would have to pay the new MB (more than half a new TP2's price)
medved.m said:
Yes you're probably right that that could be the best solution.
Nevertheless, in this case I can't revert the bootloader (SSPL) so I would have to pay the new MB (more than half a new TP2's price)
Click to expand...
Click to collapse
You can't? There are instructions on the ROM burning forum for returning it to stock SPL.