Alright. When I use my KS20's camera for video recording, it seems to work relatively alright, storing on internal storage and using 3gp format @ "super fine" quality. The recording looks fine as I watch it actually record (the camera screen seems to be fluid as I pan around/following what I'm recording). BUT HOWEVER. When I go to -watch- the recorded video on my phone itself (tcmp and wmp) OR on my XP home PC, the video is choppy. The video automatically saves to internal memory...but gets a huge problem when I try and play it (records smooth, and plays back really horribly).
Every 4-7 seconds there is missed/stuttering frames which makes the video very irritating to watch.
This just generally loses the quality of the video due to the slow playback due to these frame issues.
If ANYONE can assist me with this, I would be eternally grateful. I've been trying to figure this out for a long time, and I hope someone can help me.
I will be watching this thread for any answers, and will reply with any further information.
Thank you!
-David Harrison.
Hi folks,
Just want to know if someone also have the same problem and if he has succeeded to fix it :
Not always but pretty often when I watching a video on Youtube directly on the web or with the app (WiFi or even 3G) the sound becomes really jerky and the only "solution" to fix it and watch my video in a normal way is to reboot the phone (killing the running tasks has no effect...)
At the beggining I thought it was my headphones but they do work and the MP3 player also works without any problem...
Tks
Romain75 said:
Hi folks,
Just want to know if someone also have the same problem and if he has succeeded to fix it :
Not always but pretty often when I watching a video on Youtube directly on the web or with the app (WiFi or even 3G) the sound becomes really jerky and the only "solution" to fix it and watch my video in a normal way is to reboot the phone (killing the running tasks has no effect...)
At the beggining I thought it was my headphones but they do work and the MP3 player also works without any problem...
Tks
Click to expand...
Click to collapse
I have exactly the same issue but it happens with music player as well. Especially with beats on. For example if the phone is locked and screen is off, when i press the unlock button it always jerks music that is on the background.
Any ideas? I'm on 4.0.4
Has anyone else had issues with video playback at all?
This has been on facebook videos as well as gallery videos. Video cannot be played, restart phone, all works fine. Currently working so cant post exact phrase that gets displayed. Happened 3 times in the week I have owned this phone
Stock UK O2
Good evening everyone ..
I noticed a problem I never had before with other smartphones (HTC / Samsung)
The sound is shift on all vidéo on YouTube or web ..
Or in my music from my phone the voice of music is finished then the time of the music is not finished..  But hey it's still not bother me too ..
But why all the videos on Web Browser (chrome / browser asus) or YouTube the sound is oshift ..?
The sound comes and then the person's lips move ..
Thank you for your reply
quadeur06 said:
Good evening everyone ..
I noticed a problem I never had before with other smartphones (HTC / Samsung)
The sound is shift on all vidéo on YouTube or web ..
Or in my music from my phone the voice of music is finished then the time of the music is not finished..  But hey it's still not bother me too ..
But why all the videos on Web Browser (chrome / browser asus) or YouTube the sound is oshift ..?
The sound comes and then the person's lips move ..
Thank you for your reply
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Click to collapse
yes im having video playback issues with my zenfone 2 ze550ml. i first noticed it on instagram videos. you know on instagram the videos replay automatically right, however mine will stop n play only once while the sound continues to go on repeat. later i noticed whatsapp videos does not snyc with the sound. the sound will be heard first before the mouth moves. many more video playback issues like on fb or others that occurs randomnly. anyone out there care to help?
munifbafana said:
yes im having video playback issues with my zenfone 2 ze550ml. i first noticed it on instagram videos. you know on instagram the videos replay automatically right, however mine will stop n play only once while the sound continues to go on repeat. later i noticed whatsapp videos does not snyc with the sound. the sound will be heard first before the mouth moves. many more video playback issues like on fb or others that occurs randomnly. anyone out there care to help?
Click to expand...
Click to collapse
Thank for your answer you have the same problem..
Same issue here... I'm getting very nervous about that
How do we bring this up to asus? I believe it is a software issue because it happens accross the different zen2 variants n not limites to only one variant.
I dont have sync issues... Both Audio/Video as well as time syncs perfectly... I am using ZE551ML with 2.15.40.10 pre-rooted...Videos playing from MX Player Pro and Audio files from PlayerPro..
Hmm, perhaps the higher end models r not affected...so far i can confirm from two devices. Ze500cl n ze550ml 16gb
Please check for latest system updates or when the next update becomes available. To optimize memory and performance go to:
apps/ASUS Support/Assistance/System/Optimize memory/follow detailed steps
apps/ASUS Support/Assistance/Software/Slow app operation/follow detailed steps
or online at http://www.asus.com/us/support/self-service/11/
Sincerely,
ASUS_USA
Who have a solution ?
And thank for the answer asus
Thanks asus, i hve checked in the zentalk forum n many other ppl having same problem, still no fix. Some says that rebooting will fix it for some time. But it will eventually come back. I noticed aft rebooting the problem video audio sync problem was minimised. But for instagram it will still stop n loop the audio only
Theres a new update that fixed this! So far soo gud!
Zenfone 2 video lagging
For those people people suffering from video lagging on facebook and instagram, just disable audio wizard and change battery settings to optimized.
munifbafana said:
Theres a new update that fixed this! So far soo gud!
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Click to collapse
On YouTube too?
Sent from my ASUS_Z00AD
Surprisingly, I disabled developer options and it works fine.
Does anyone else have the same problem with Instagram? Every video is choppy and the audio is out of sync, no matter how many programs I'm running. My galaxy s3 didn't have trouble with videos, why does this Intel Atom 2.3ghz?
I have this problem too..And same in snapchat..In google chrome.. Everywhere..
Two steps forward, one step back I guess.
For anyone with the same problem (which I assume is everyone judging from the ASUS forums), installing the system update from settings will sort of solve the issue. It kinda fixes playing videos in a web browser and Instagram videos play well the first time through. When the Instagram video repeats, only the audio will play and no video will be shown. Video playback on a web browser is laggy but at least its in sync.
These are really inexcusable issues for the phone, and only further shows how much of a budget chinaphone it is. I would have returned it and gotten a one plus one if neweggs return policy were better.