How do I get rid of these 2 Email accounts? - HTC Excalibur

1. Hotmail. I don't use Hotmail, but when I used messenger it created a Hotmail Email account (even though my messenger email account is a @rogers.com not Hotmail). The Delete account option is greyed out.
2. System. This email account was created when i installed BB Connect. I uninstalled BB Connect and the Email account is gone however is still shows up on the sliding panel on my homescreen. I tried rebooting and changing homescreen themes.

Try looking into to the registry for the keys about the e-mail accounts on the notifications pannel of the chome, I guess you can delete them there (at least the 2nd one...)
Cheers.

i had the same problem i tried everything and they wouldnt go away. My finall solution was to hard reset
sorry if i didnt help

Related

Pop3 Inbox - messages getting deleted

I have a PDA2K and am being driven mad by my inbox getting emptied.
I have my home pc outlook express set on leave a copy of messages on server.
When I receive an email on the imate it goes into my inbox - great
When I look at mail on my home pc - it also goes into my inbox - great
When I next do a send & receive on the imate it removes the email I have received on the pc from the imate inbox
Is this normal?
Can I keep my Imate inbox intact and delete only what I want to?
Apols if this has been covered before - I have searched but am going crazy
TIA
Paul
half the problem is sorted
I discovered that I was not leaving a copy of my messages on my email server because I had 2 outlook express accounts going for the same mail and only one was configured to leave a copy on the server
However I would still like to know if it is possible to keep my Imate inbox intact (& under my control) even when the messages are no longer on my pop3 server
Paul
Email being deleted
Is there not a tick box in Pocket Outlook on your iMate that chooses whether email is deleted on PC? In email account settings or something like that.....Don't have my 2i with me so not entirely sure, but think it right. :?
Still perplexed
Hi Shane
I am using the Pop3 mail but even when I tried Outlook I cannot find any option like this
Are there any other users who have an Inbox that does not de-populate
Thanks
Paul
On Server
what email provider do you use? I'm use gmail, and "leave downloaded email on server" option is on email setting. You should log on on your email account and go to setting, search for "leave downloaded email on server", thick on it. :wink:
Thanks
Yes I have set the server to leave a copy - however after around 3 months they will be deleted when my mailbox gets full. I presume they will then be deleted off my I-mate. What I want is a way to permantantly store them in my Inbox unless I manually delete them.
Paul
It sounds like exactly the same issue I have.
I have one PC where I download my emails to - which deletes off server once downloaded. This is fine.
Though on my XDA2i when I go to the POP3 account in messaging I can see all my emails - but when I attempt a send/receive, it deletes all previous emails from the inbox and donwloads any new if there are any.
It is like it is synchronizing the inboxes of what is on server. This should not be the case - I would expect this behaviour if it was setup to be IMAP , but not POP3.
Thanks
I agree nsm - it behaves differently to other Pop3 accounts - I wonder if there is a way to send the inbox to SD storage and protect it that way.
The whole lot went again today when I set up a pop3 a/c on a new pc at work and forgot to leave a copy of messages on server
The only (in-elegant) way round this I have found is to create a new folder on my Imate called inbox copy and manually copy the important messages over as they arrive.
Surely there must be an easier way
Paul
Me too
Hey,
I am facing the exact same problem as u guys... moment I download the entire mail... Even aster I check the leave a copy on the server checkbox. Is there a way to keep the mails?
In messages/inbox on your Blue Angel, tap accounts and then accounts again.
Tap the Storage tab at the bottom of the screen
make sure that delete items is set to manual. Otherwise the emails are deleted automatically when it sees that they are no longer on the server.
Also, try setting the email account to show all messages, and not just from the last x days (in advanced settings for each account)
It's usually these two that cause this.
have you tried...
setting "receive message headers only" on the handheld? This works fine for me...
rhedgehog - thanks - have made sure items are only deleted manually
quote "Also, try setting the email account to show all messages, and not just from the last x days (in advanced settings for each account) "
Is this setting on the pda
Paul

Missing Inbox on TouchFlo

I just got my new TouchPro 2 on Verizon today and I installed wireless sync to have my emails from work pushed to my phone (used this on my XV6800). The Outlook email was created correctly and I can access my inbox if I go to all accounts but I can't find out how to add a link to the inbox on the email tab in TouchFlo. The email tab will show that I have new emails but I need to go to the Windows Mobile accounts screen to get to it.
Is there any way to add this account to the email tab in TouchFlo?
You are not alone. Same problem here. Looking for the answer.
Do get the number of messages, but no access to them in TouchFlo?
Yes it will display the number of messages but there is no easy way to display them through the email tab. I have been clicking the inbox link in the notification message that I get when a new wireless sync message comes through. It works but it would be nice to be able to view the messages downloaded through wireless sync in the same way as my gmail account.
Ha. It took me 2 days to figure out why I had 1 message showing on that tab (damn "welcome" email in outlook inbox). I suppose that the whole email tab is of no use to you then, if you use outlook. Maybe a plugin for the home tab is possible?
Same issue
I am also having the issue of the Outlook email not showing on the TouchFlo email tab. I have looked everywhere to try and find where the configuration for this tab is stored, but no luck.
I did have it showing previously when ActiveSync was configured to sync with Outlook (in addition to Wireless Sync), but if I did not disable ActiveSync completely when connected to my computer it created duplicates, and kept creating them for as long as it was connected...Big mess. When I disabled syncing with the inbox on ActiveSync, it deleted all of my email (on the device, then wireless sync deleted everything in Outlook as well), and the Outlook email no longer showed in the TouchFlo email tab.
I am thinking that setting up a bogus ActiveSync partnership with a computer that has nothing in Outlook (and selecting the Inbox) might be a workaround, but it should not be this difficult.
NOTE: I tried removing everything and setting up a bogus partnership through ActiveSync, still did not put the Outlook email back in the TouchFlo Email tab. Just have to use Start > Messaging until someone figures this one out. Would be nice to have it working correctly.
Same issue here. I added second email account, not in wireless sync, but in the email setup, a POP3 account. Now the little envelope goes to that account and then on the bottom you can see the inbox and navigate to the outlook inbox which is your wireless sync. It gets you there with a couple of extra steps, but it isn't the same.
Additionally, you can't see your email for a particular contact, in your wireless sync email. That is a huge benefit of the HTC Touch Pro 2, in that it integrates emails, SMS messages, phone calls, facebook, all through the contacts. Hope someone finds a work around, this is very irritating. Love the phone, but without this, not sure if I will return it within the 30 days.
I'm having the same problem, does anybody have a solution for this?
Thanks!
Same problem
I've got the same issue. Anyone ever find a solution for this that doesn't involve a hard reset?

Removing email accounts from Touch Flow screen

I am running BB Connect on my sock TMO TP2, on the mail screen I have 2 system email accounts that are not in use and would like to remove them.
Is there a way to get them not to show there?
You need to delete them from the account picker. By default, this should come up if you press the messaging key on your keyboard. Otherwise, from your inbox, tap Menu, Tools, Options, and check the "Display account picker when opening Messaging".
Once you're in the account picker, just tap and hold on the account you want to delete and tap on the context sensitive menu that pops up.
It doesn't work on the system email accounts that are associated with BB Connect for some reason. There must be a reg hack that will hide them. Or I could remove and reinstall but that is a pain.
rsacipher said:
It doesn't work on the system email accounts that are associated with BB Connect for some reason. There must be a reg hack that will hide them. Or I could remove and reinstall but that is a pain.
Click to expand...
Click to collapse
OH, welcome to my world. I have 3 accounts that I wanted to remove so I could reinstate them again and I couldn't do it. They don't show up in the "remove account" page. I tried recreating them with the same name but the mail program wouldn't allow me to do it. So I had to rename them and now I have 6 email folders with only three that are active. How dumb.
I tried going through the registry and looking for any files that might be associated with the accounts without luck. I just need to live with it. I don't want to reinstall the ROM to start fresh.
The way I disassociated the original email boxes, if you're interested, is when I realized I didn't want to sync my Outlook box in my phone, so I removed it from the computer syncing program. That basically uninstalled whatever link my Outlook had along with all three of my external email folders. <sigh>
If it is setup to connect using Exchange, you need to remove/change the Exchange server connection in ActiveSync
Otherwise, try this
1. Click the Inbox on TF3D (I'm using v2.1 on wm6.1)
2. Menu > Tools > Options
3. Click and hold the account name > Delete
simular problem with email & TouchFLO
Hello,
I am having a simular issue with the Outlook Mobile and Touch FLO3D. I had 5 email accounts set up. Hotmail, Outlook mail and 3 POP3 accounts. For some unexplained reason this week, the 3 POP3 accounts stoped working, but were still showing up in the TouchFLO email tab. When I checked Windows Mobile email picker and setup, the accounts did not displayshow up. I tried to re-add the the accounts using the same name and credentials. I received an error that the name was already in use. So I added the 3 accouns using different names. Now I have 8 email accounts on the TouchFLO tab, and 5 in the Windows Mobile email screens. There seems to be no way to delete the accounts from TouchFLO tabs. I have also attempted to disable the TouchFLO email and to re-enable. This did not change anything. A soft reset was also no help.
runandgun said:
Hello,
I am having a simular issue with the Outlook Mobile and Touch FLO3D. I had 5 email accounts set up. Hotmail, Outlook mail and 3 POP3 accounts. For some unexplained reason this week, the 3 POP3 accounts stoped working, but were still showing up in the TouchFLO email tab. When I checked Windows Mobile email picker and setup, the accounts did not displayshow up. I tried to re-add the the accounts using the same name and credentials. I received an error that the name was already in use. So I added the 3 accouns using different names. Now I have 8 email accounts on the TouchFLO tab, and 5 in the Windows Mobile email screens. There seems to be no way to delete the accounts from TouchFLO tabs. I have also attempted to disable the TouchFLO email and to re-enable. This did not change anything. A soft reset was also no help.
Click to expand...
Click to collapse
runandgun,
Did you ever resolve this issue? I just had the same problem with two Gmail accounts - my Outlook account is just fine. The Gmail accounts appear on my Touchflo screen but I cannot access them. the do not show up in Account Picker, yet I cannot add accounts with the same name because "they already exist". They also do not show up when I do a "View Inbox" and examine the account drop down.
Thanks,
jisso
I guess this was never solved. I have the same exact problem and was hoping I could find a fix for it here.
Ah. I found a thread with the answer:
http://forum.xda-developers.com/showthread.php?p=4176780

Arghhh... Hotmail/Gmail sync issues

Hey All,
Had the desire for a couple of weeks now and I must say I'm impressed with it, as most of you are as well.
I've come across the following very irritating problem though:
My primary e-mail address is hotmail. Been using it for years and years and I've never had the need to change to gmail. Having switched to android now I understand that I can't sync the phone to hotmail. I have it working on pop which is 'fine' but I want proper syncing of mail and calendars which is not supported.
Fair enough, I thought this was the time I'm supposed to switch to gmail. When I booted the phone up for the first time I was asked for a gmail account for google maps, etc. and I just used one I had created a while back. Now that I'm looking to migrate to gmail completely in order to benefit from syncing, etc. I want to change this e-mail address to another gmail one.
Has anyone managed to do this without doing a factory reset on the desire??
I've tried:
i. Changing the gmail password from a pc and rebooting the phone - it just says it failed to sign in and prompts for the new password, won't let you change e-mail address though.
ii. Clearing all cache's from google related application - gtalk, gmail, maps, gapps, etc. - This doesn't work either as somehow the account information is still held.
iii. Creating a secondary e-mail address and try get everything to use it instead then remove the primary one - didn't manage either. I changed google maps, gmail and the calendar app to use the new e-mail address but it still won't let me delete the other one as it says it's being used by some other app!
Any help would be much appreciated... I really don't feel like going through a factory reset and installing everything again!
Thanks!
Go to "Menu" - "Settings" - "Accounts & Sync", tap on the Google account en tap on "Remove account". (Go back to all accounts and you can add a new Google account.)
icedan86 said:
Fair enough, I thought this was the time I'm supposed to switch to gmail.
Click to expand...
Click to collapse
On this subject, my advice to anyone is to get their own domain name and then use Google Apps for Domains.
At present this is what I do for my email, but if in a few years time something better than Gmail comes along, chances are I can repoint my domain to a new mail service and thus keep my email address in perpetuity.
Regards,
Dave
Bulls-eye1 said:
Go to "Menu" - "Settings" - "Accounts & Sync", tap on the Google account en tap on "Remove account". (Go back to all accounts and you can add a new Google account.)
Click to expand...
Click to collapse
Forgot to mention I tried this as well but it won't let me remove it as it says the account is being used by some application
Really frustrating!
I got this same problem as this old post, but can not find the solution....does anyone know the answer as time has moved on and maybe it is an available solution.
My issue is that I just flashed LeeDrOid 2.3b&c to my Desire. I entered my HOTMAIL e-mail details as the first address at the set up prompt. Now i can not findout how to delete that account.
It seems that the whole Android E-mail setup and operation is not really as good as Windows Mobile! or its operator error ;-)
For my Sync'd HOTMAIL I'm currently using TouchDown and set the server name to 'm.hotmail.com' this thirdparty software allows full syncronisation to my Hotmail account both ways including any folders that i choose, apart from the deleted bin on my Webmail does not get emptied if i delete all from the TouchDown application on my Desire.
On my Gmail i have created my account in the Exchange option and used m.gmail.com for the server, whilst this gives me a view of all the account folders all of them show "no mail" even though i have set the Receive days to 30 days and know that I have e-mails in the folders that are newer than 30 days old.
I really would like a fully operational integrated IMAP set up for both my Gmail accounts (i have 2 account) and one HOTMAIL account, ideally using the built in Gmail and "standard Mail" programs that come with FROYO Sense.
So anyone know the answer to achieving this?
i) How to delete my original Hotmail account entered on start up of my new ROM.
ii) Is it possible to set up withing the Sense builtin applications for Exchange Gmail and also for Exchange Hotmail so that i can do away with hte TouchDown application?
Thanx for any assistance on this.

Ghost E-mail Account

Does anyone know how to delete an e-mail account that is displayed but doesn't really exist...I'll explain...I have a gmail account that worked fine and one day it just stopped getting e-mails (to the phone). When I went to delete it off my phone it basically told me I have no e-mail account yet when I go to the email tab I can see it. When I try to click inbox it just brings me to the accounts screen, and it does NOT display it. So I had to set up another link on my phone to my gmail account. Now it displays two accounts, one that I can't access and can't delete, and another perfectly working one. Is there anyway I can get rid of it?
I ran the Unread Fix count script and it goes through BOTH email accounts yet my phone doesn't seem to think there is two, it just decides to display two.
This happened to me as well... If I remember correctly what I did to get rid of the ghost account was to create a temporary email account that was not gmail (i just gave fake credentials)... then I reset my device, deleted both gmail accounts, then reset phone again, deleted fake account and finally added credentials for the gmail account that had been giviing me probs. Not sure how important resetting device is, I suspect that the key was adding a non-gmail account. I hope this helps and sorry if my explanation isnt clear... I am still waking up! Good luck.

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