HTC P3300 Stuck on bootloader - P3300, MDA Compact III General

Hi people, i have a problem with my p3300.
After many crashes during calls or use the gps navigator (and many soft&hard reset) the device remains stuck in the bootloader and presents graphical artifacts.
Watch the video http://it.youtube.com/watch?v=qfgmfytztbI
The device is under warranty, i have not installed cooked rom and has been repaired four times (and two time with swapped motherboard) since HTC Customer Care but always return with the same problem...
No idea for the solution?
sorry for my bad english powered by google translator

ZioPippoSSJ said:
Hi people, i have a problem with my p3300.
After many crashes during calls or use the gps navigator (and many soft&hard reset) the device remains stuck in the bootloader and presents graphical artifacts.
Click to expand...
Click to collapse
Take out your memory card and reinstall ur mobile without memory card inserted.

khurr said:
Take out your memory card and reinstall ur mobile without memory card inserted.
Click to expand...
Click to collapse
I removed the sim and microsd before making a hard reset before attempting to reinstall original wm6.
After the hard reset this is the handheld:
http://it.youtube.com/watch?v=lvFmYtB-2ro
Again after an hour without having touched nothing but during a phone call this happens: crash, backlight and vibration on, black screen.
http://it.youtube.com/watch?v=C55JeqCWLO4

I think the best thing to do is to take it back where you bought it from and insist for it to be replaced. If they ve serviced this device so many times already and yet the problems have not been fixed I doubt that without replacing it you ll be able to get it working properly.

Related

Phone kept resetting after soft reset!

Ok has that anyone had this issue with their Orbit?
I had noticed that the keyboard was not giving me any predicted text choices while typing, so I tried to change the input method to no avail. So I decided to perform a sft reset to sort the problem.
Oh was I not happy with the result as for over 5 mins all that was happening with my phone was the screen would light up o2 screen, green screen then enter pin and reset and it would do this again and again.
So even after removing the battery for a few minutes not change once I attempted to start the phone. I even reset the device via the button on the side and it made no difference.
I was just getting ready to bite the bullet and sound off the o2 when I remembered reading on here of something similar happening so I searched and found a posting saying to try and press soft reset just after phone started. And guess what it worked after that so what I want to know is why or what I did to get my phone working again?
Any ideas guys, only thing I can add was the phone was plugged in to my workstation USB so was charging when the initial soft reset was performed while using Valksoft's space reclaimer reset option.
Thanks
JC
Ok an update the phone is now doing this everytime it is turned off. And since the last time it occurred I have been unable to get the phone to work.
Any ideas, I believe it could be a registry issue with the phone as I had recently installed a couple of programs that worked fine for a couple of days then while installing a dictionary several programs were uninstalled in error.
So after installing again this problem has arisen. It is possible that this was not th cause as I hae noticed tat the last scheduled back up was on the 22/01/07 so Monday's was not carried out possibly due to this?
my orbit has also this bug. after a soft reset he is booting up till the pin entry and then a boots again and again. Up to 5 times
Yes, my Orbit sometimes needs to reboot 4 times before it will sucessfully bring up the Home Screen. Anyone got any ideas on why???!!!??
I had enough of it doing this so I have done a hard reset and the problem has gone now just need to set everything back as I want it as backup still had the initial issue once it was retored.
I guess it was to do with the registry but not sure what exactly, maybe redundant reg keys etc?
I've experienced same problem on my dutch t-mobile mda compact III.
Happend after installing different programs, but i can't find the exact cause.
when i remove the microsd (on which i installed the programme's) the device starts en doesn't softreset when phone screen shows.
At first i thought it had to do with programs that tried to connect to gprs before even entering the pincode of the phone. But even without pincode it keeps restarting.
Happend on my 1gb microSD once en also on my 2 gb microSD.
Hope that someone knows what the cause is, so i can prevend it from happening.
Resets caused by the Memory Card Fault
Look at the posts regarding the memory card corruption if you back-up the card format it and then put it back everything is fine for a while. Not puttting a My Documents folder on the storage card usually helps with this issue...
rebooting.
hi,
as you well understand there are only 2 possibilities: software and hardware failure.
Surely, you don't want to think about hardware failure, because in this case the solution is to send it back to seller or to service center. Except for the cases caused by battery and sd card. These are 2 elements you can replace on your own easy.
However, "instability" of the device normally caused by installed software.
The first thing you do, like it or not, if you have a problem, hard reset your device.
BACKUP your DATA before hard reset!
You can try to to remove software piece by piece, but could be time consuming thing and not necessarily lead you to a good result.
Radical approach is to return device to "factory state" - hard reset.
If after hard reset you still have a problem with your device like accidentally rebooting, address to service center or ask seller to to replace the good.
regards,
rebooting.
double post.
I had the issue once... card corrupted. Had a back up so formatted the card, put data back in, issue gone.
This has happened to my orbit a couple of times. But I think if I reset by pressing the reset button on the side of the machine it only resets once. Resetting after installing apps for example from the prompt is bad, do it later by pressing the actual button. This seems to work for me but only time will tell.
my htc p3300 has reset problm
my htc p3300 restarts automatically while im calling or using net it starts autuomatically it goes till green screen where it shows wm 6.1 then restarts again n again i dnt know plz tell me is it software or hardware problm

Device start up failed due to sudden loss of power. Please click "Yes" to continue...

Device start up failed due to sudden loss of power. Please click "Yes" to continue...
"Device start up failed due to sudden loss of power. Please click "Yes" to continue. Note: Do not remove battery before device has been completely shutdown (OFF)."
I get this message when I reset my PDA after some heavy surfing the internet or mail trafic (GPRS). I'm still not sure what the real cause is.
I tried a different battery, SD card, CE version (official HTC upgrade) memory location for my IE cache and sync software to resolve it. The hard resets (that I cannot get around) occur around every other day so you can imagine that this is frustrating! i have been using Active Sync and Mobile Device center (vista) mixed but the problems continued after I stopped syncing my PDA. Now even after a do a hard reset I cannot use the mobile synchronization. Thanks for your help!
No help, but I've had that one too... I suspect there is a faulty batch of Artemis motherboards out there.
Having the same problem last few weeks... Once in a few day's the same error after resetting (because of memory shortage message). Never happened until a few weeks ago. Apart from this I also had some strange, unremovable folders (named a/b/c and so on) a week ago but they disappeared after one of those hard resets. Looks like hardware issues. Thinking about returning the device or even buy a new one...
DO NOT USE THE TOUCH SCREEN.....use the LEFT soft key instead to selec "CONTINUE"
device start up failed due to sudden....
Hello, i have the same problem and i don`t know what can i do...but if you press the reset button and the camera button a new message will appear.
Mi mail is [email protected], please if you found the solution contact me...
ARTEMIS problem
Hi,have the same problem,any one has some idea how to fix it,many thanks for help.
Isolate the problem
Hi,
I have the same problem. I found so far that if I don't install ANY application to the phone, it works fine (I mean, after a hard reset) Is it feasible to sync. BUT, if I install anything, I mean anything, the problem happens.
Anyone can confirm it with his phone?
Thanks
thnx
buchog said:
DO NOT USE THE TOUCH SCREEN.....use the LEFT soft key instead to selec "CONTINUE"
Click to expand...
Click to collapse
thnx for help simple bt imp
Same problem since a few weeks ago after using wm6.5 .
It started a month ago after wm6.5 installation. At the beginning i identified a really high power compsumption with wm6.5, but some other people had the same problem.
After that this problem appeared and i had tried a lot of things. I installed 3 different wm6.5 ROMs and i decided to return back to wm6.1, but the problem persists sometimes.
I can use it with few programs with no much resources comsumption, but with heavy software and a reset, it occurs.
I thought that it is a battery problem, but arghsplutt sais that he as tried different batteries so i've no idea what can produce it.
It is nothing to do with flashing 6.5 ROMs
I had a stock ROM on a Wing and flashed a newer stock ROM and then got the message.
and the whole screen is shifted a bit over to the right (AND NOW GOES INTO CONTINUOUS RESTART)
I suspect that large connector which holds the main board to the video cards?
licensedtoquill said:
I had a stock ROM on a Wing and flashed a newer stock ROM and then got the message.
and the whole screen is shifted a bit over to the right (AND NOW GOES INTO CONTINUOUS RESTART)
I suspect that large connector which holds the main board to the video cards?
Click to expand...
Click to collapse
what you've tried to hard reset the device ....?

indeterministical crashes

Hello,
I have a strange problem with my HTC Artemis (O2 XDA branded, bought in Germany, no lock)
It behaves unstable and indeterministic.
Unstable means that it crashes/stucks or turns off.
Indeterministic means that it happens when i plugg it to charger, when i'm syncing, when a phone rings, when using applications/tomtom or just i arrive to work and i find the device off.
When it crashes or i find it off, the biggest problem is to boot the device. It takes me typically 10mins, when i'm always trying to press the power button, push the reset button or unplugg the battery for a while in random order until i bring it to work.
After first crach, the device also often crashes or stucks again during the boot process.
Once, the device was so dead, that it took me two days to bring it into bootloader mode and then i could at least flash the ROM.
All these was happening with ARTEMIS TOUCH 4.01 WWE - LITE NO CUBE.
Yesterday, i switched to ARTEMIS TOUCH 4.02 WWE - LITE NO CUBE (burned FW twice) without installing any other applications and the problems are still here
My personal feeling is that it is getting every week worser.
When i bought the device (eBay), there was original FW with Win Mobile 5 on it, i immediately flashed to ARTEMIS TOUCH 3.01(?) WWE - FULL WITH CUBE, i can only remember that that time I had a problem with gsm radio - from time to time i found it stucked/off - to bring it to work i had to reset the device. So i flashed to 4.01 and this issue was away, but approx 2months ago, the above described behaviour has started and nowdays i'm fighting with it 2-3x a day.
so, can anybody help?
GiZMo
Similar here
I have a similar problem, what's really strange to me is, that as far as i can recall it started happening 2 months ago or so also!! weird huh...
my device simply reboots from time to time! even while i'm making a call.
the weird thing about these reboots is that when it comes back to live i do not have to enter my pin to enable the phone! everytime i perform a manual reboot (by software, using the pin or remove battery) i have to insert my pin to able to make a call...
i have upgraded from 3.01 full touch to 4.02 full touch about the time it started, i have now 4.02 vanilla touch but problem still occurs from time to time.
any ideas?
Im another one to join this boat!
Bought an MDA C 3, two days ago, bought of someone from gumtree.com.
Worked fine for the first hour, and then locked up - nothing on the screen, no LED. Only way to get it going was to remove battery and then press power button.
I upgraded the ROM from the original t-mob UK WM5 to mechles fine release: http://forum.xda-developers.com/showthread.php?t=371182
The lock-ups / crashes have now become rarer, on average every 4 hours (before was every 1 hour).
There is no pattern to them either, although I have saw the screen trun all corrupted just before it happens. The last one was caused when I pressed the 'start' button.
I'm on a T-Mob contract, and lost my Kaiser, got ripped of when I tryed to replace it by a tosser on here for $375 Thief on the loose thread, and was hoping my luck had changed when I bought this one!!
It is T-mob branded and I wonder if there isn't a fix on here, would T-Mob repair it under warranty??
same "issue" with no entering of PIN after reboot. But not always
GiZMoSK said:
ARTEMIS TOUCH 3.01(?) WWE - FULL WITH CUBE, i can only remember that that time I had a problem with gsm radio - from time to time i found it stucked/off - to bring it to work i had to reset the device.
Click to expand...
Click to collapse
here i found a good description of that issue:
"
Originally Posted by lasertony
I've got the same problem as !Novy, but nobody seems to have noticed his question. Are there any other guys out there with this strange problem ? I have been using this rom for a while and sometimes, without any visual warning the phone freezes up. This is particularly ennoying because there is no way to check wether it is working or not. Every other function or software keeps working ! The phone is just not receiving any calls or sms. So you can miss an entire day of calls and sms without knowing... Only when trying to call somebody the dialer says 'Dialing...' and nothing happens. No connection.
A soft reset is needed to get the phone working again.
"
btw, now i'm again trying to turn the device on, it's again stuck. grrr
Hello,
i had a few weeks ago a similar strange behaviour.
After changing the sd-card I had problems to turn the device on. After a hard reset it began to boot but hang.
The I flashed back to original O2 ROM. Then I had a unpredictable behaviour. Somtimes no sound. Sometimes I cound not be called. Sometimes Error message "no sim card". After every reset i had an other error.
Hard reset and flashing was no solution. Removing battery for less than 4 hours has no effect.
Then I wanted to send it back for repair. I took of the battery. The next day I wanted to try a last time and surprise: The device works fine without an error. Its hard to believe, but the removal of the battery for more than 8 hours was the solution.
Now I use it for 5 weeks without a problem.
regards
Andre
It is Happening to my device too!!
It stucks every 2-3 hours!Tried many of the cooked ROMs but nothing.Also tried all the radio roms for 1-2 days.still the same!
It stucks with no particular reason.SOmetimes in s2u2 sometimes when am receiving a call.... etc.
Had the pin problem too for 3-4 times!
I will try your sugestion ANDRE and we will see!
Also i will try flashing the original rom,cid unlock and then flash the cood rom twice!
Fingers crosed....
Andre1210 said:
Its hard to believe, but the removal of the battery for more than 8 hours was the solution.
Now I use it for 5 weeks without a problem.
Click to expand...
Click to collapse
didn't help
happy u
now, i will try to flash back original german o2 rom
I think mine is sorted now, thanks to a new battery.
Installed it on Wednesday and hasn't died/crashed once since then.
I did notice before that the battery was getting warm, and I stuck the handset on the vent of my AC in the car, and this seemed to make the phone more stable.
Got one from Deal Extreme or try the XDA shop.
It worked for me!!
bricked or not?
did my device get bricked?
last friday i wanted to change firmware and during step1-cid unlocking (device should never been cid locked) pda got stucked. So i unplugged it and since then i cannot turn it on or get it into bootloader mode.
the only proof of life is when I take away battery and plugg it to power supply, then the red diod turns on and off for 1/2sec.
any idea what to do?
Vinnie1 said:
I think mine is sorted now, thanks to a new battery.
Installed it on Wednesday and hasn't died/crashed once since then.
I did notice before that the battery was getting warm, and I stuck the handset on the vent of my AC in the car, and this seemed to make the phone more stable.
Got one from Deal Extreme or try the XDA shop.
It worked for me!!
Click to expand...
Click to collapse
I thought it was a battery problem too, but I've 2 batteries and both are died in the same time? I think it's too strange...
My P3300 have this problem from when it is returned from assistence and with original firmware (without other applications).
dude i think u bricked ur device i am sorry to convey such a message!
now its time for CPR go to xda wiki and try the SD flashing get ur device back to life man
http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
GiZMoSK said:
did my device get bricked?
last friday i wanted to change firmware and during step1-cid unlocking (device should never been cid locked) pda got stucked. So i unplugged it and since then i cannot turn it on or get it into bootloader mode.
the only proof of life is when I take away battery and plugg it to power supply, then the red diod turns on and off for 1/2sec.
any idea what to do?
Click to expand...
Click to collapse
jahrami said:
dude i think u bricked ur device i am sorry to convey such a message!
now its time for CPR go to xda wiki and try the SD flashing get ur device back to life man
http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
Click to expand...
Click to collapse
but i cannot get into bootloader mode so no flashing from SD card or PC
bricked device
so my device ist still dead
is there any possibility to hard flash bootloader (when corrupt)? or the only way is to change the mainboard?
GiZMoSK said:
so my device ist still dead
is there any possibility to hard flash bootloader (when corrupt)? or the only way is to change the mainboard?
Click to expand...
Click to collapse
the good sign are the leds that means you have a very good chance...the guy made the piont...check the wiki
random crashes are often caused by hardware malfunction...sometimes the connection on the motherboard stuck,get broken or make a short-circuit...so check the hardware

Freezing problem

I have a problem with my Artemis. I'll try to decribe the problem and if anyone can help me i will be thankful.
When is Power on it works few minutes than it freeze and screen desapears. After that I try to power but it doesnt work. It needs time to accept the Power comand and I don't know where problem is... (i thing that it's about temperature but i'm not sure)
I tryed to flash with later software and win mobile 5 but the same thing happens.
Any help?
Please specify which applications you have installed and eventually which ROM.
I strongly recommand you to flash your device with latest ROMs like Black and Blue one or others (see the Windows mobile 6 section of Artemis)...
A hard reset would solve your problem anyhow I suppose.
Are you overclocking your CPU with some software? like BatteryStatus for example?
Please let us know...
Gues i fixed the problem
It not was about ROM... I have tryed flashing with Black & Blue, Vanilla etc. but the problem was the same. When I put the Phone in the pocked it freezes. Meybe it was problem with cooling.
Anyway I used a tutorial how to upen the phone, i opened it, cleaned it (using spray for clean) and now it works fine i gues.
Thanks a lot...
Regards
rrezarthajrizi said:
It not was about ROM... I have tryed flashing with Black & Blue, Vanilla etc. but the problem was the same. When I put the Phone in the pocked it freezes. Meybe it was problem with cooling.
Anyway I used a tutorial how to upen the phone, i opened it, cleaned it (using spray for clean) and now it works fine i gues.
Thanks a lot...
Regards
Click to expand...
Click to collapse
can you please put that tuturial in this post????
thanks
jayss said:
can you please put that tuturial in this post????
thanks
Click to expand...
Click to collapse
Wiki is your friend....
http://wiki.xda-developers.com/index.php?pagename=Artemis_Disassemble
I had the same problem with mine....
The phone is fecked take it back to the makers and get a replacement..
I had the exact same problem with my P3300. It's a malfunction in the Motherboard. I've called the dutch helpdesk and because a hard reset didn't do much good the PDA was picked up later that day to be sent to Eurotwice, the repair station in Belgium. I got my phone back 2 weeks later, I started it and it froze again! So I immediatly called HTC Netherlands and again, the P3300 was picked up by UPS that afternoon. The second time I wrote a letter to the repair station and sent it with my phone. In another topic on another website I read that some other phone with the same problem had been fixed by replacing the motherboard. I got my phone back today and it works great! It hasn't crashed today, and I have confidence it won't in the future. So my tip to you and anyone who experiences this problem: Call the HTC helpdesk in your country and ask them to sent your PDA to a repair station. It might take a while but they fix it well! By the way, you have 2 years full garantee so it didn't cost me anything! Great service from HTC!
Had the same problem.
Power was on, then de screen went black and stayed black even after pushing the right upper side button. Had about 4.90mb free storage memory on the phone and 200mb on my card left.
Soft reset didn't work but a hard reset did!
I have the same problem for the last week
I tried to change Roms to original and back to manila, the same problem.
the artemis freeze suddenly without ant reason. after calls, before calls..
it's not wake up and it's show a blank screen. after few soft reset and battery replacement is wake up and work fine till the next time.
for now , I'm work with doppod original rom wm5 but no WIFI.
I think it started last week when I installs "B&B 5.0 love" rom, before that It work fine with pdviet manila2D.
problem upgrade my rom
I'm now have a O2 UK roms on my device.
I try update it to Touch 4.02, with the UPSL but it no working.
the bar with percents jump from 0% to 100% in sec. and I still having the same rom.
I read the uspl guide.
can yo uhelp me ?

Help! My Artermis keeps hanging

Hi all
My t-mobile MDA III has developed a problem in the last 2 weeks in that it keeps locking up. When you look at the phone its looks fine, the green light is flashing away but when you try and switch it on, nothing happens and I have to do reset before it comes back.
I've tried changing the rom, I was using Black & Blue v5 for a few months and it was fine but that hasn't helped.
One thing I have noticed is regardless of which ROM I use, when the phone starts up it always says "Black & Blue v5"
A hard reset hasn't helped either
Any ideas?
Similar problems in here, without the "Black and Blue V5" situation.
I've allready exchange the battery, but with no success...
I've given up to be honest, I was on a call the other day and it switched itself off! I'm back using my old Nokia :-(
I'm due an upgrade with T-mobile but they can't make up their minds about when they are going to release the Diamond2, I guess I just have to wait.
Hi,
I'm dealing with this bug since the beginning..how often does it happen to you?Does it happen with a clean ROM,what apps do you install? In my case it's not so frequent but very annoying because,as you said, from outside the device looks like perfectly working (green light blinking)..but you can't even receive a call! As a result you have a nice brick in your pocket or desk without knowing it. Anyway I still think this could be a sofware problem...I have apparently the same bug when i do a full backup with Spb Backup:when finished and restarts automatically after 15 sec it goes into this "black screen" deeeep sleeep. Eveything goes ok if I manually choose to restart my device.My ROM is equipped with S2U2 running just after you switch on the screen,maybe it could crash the whole phone occasionally, cannot prove it...going to disable it and see. These are only impressions (and no solutions) but I can say that this problem occurs to me more frequently when i play hard with my Artemis (I mean flashes..install-uninstall things..). When the pocketpc is in normal use i must admit it's quite stable. All this to tell that hopefully the device is not broken...I got one motherboard already replaced and I can tell you that the symptomes where different (fading screen...watch out folks).
Ah,by the way: That "Black&Blue v.5" screen you have is the splashscreen from an old rom you flashed that hasn't been replaced by anything because maybe new roms you put afterwards didn't include any..You can take a look here to change your splash screen:http://forum.xda-developers.com/showthread.php?t=317726
sualc said:
Hi,
I'm dealing with this bug since the beginning..how often does it happen to you?Does it happen with a clean ROM,what apps do you install? In my case it's not so frequent but very annoying because,as you said, from outside the device looks like perfectly working (green light blinking)..but you can't even receive a call! As a result you have a nice brick in your pocket or desk without knowing it. Anyway I still think this could be a sofware problem...I have apparently the same bug when i do a full backup with Spb Backup:when finished and restarts automatically after 15 sec it goes into this "black screen" deeeep sleeep. Eveything goes ok if I manually choose to restart my device.My ROM is equipped with S2U2 running just after you switch on the screen,maybe it could crash the whole phone occasionally, cannot prove it...going to disable it and see. These are only impressions (and no solutions) but I can say that this problem occurs to me more frequently when i play hard with my Artemis (I mean flashes..install-uninstall things..). When the pocketpc is in normal use i must admit it's quite stable. All this to tell that hopefully the device is not broken...I got one motherboard already replaced and I can tell you that the symptomes where different (fading screen...watch out folks).
Ah,by the way: That "Black&Blue v.5" screen you have is the splashscreen from an old rom you flashed that hasn't been replaced by anything because maybe new roms you put afterwards didn't include any..You can take a look here to change your splash screen:http://forum.xda-developers.com/showthread.php?t=317726
Click to expand...
Click to collapse
Hi...
I have a question:
How and where did you get new motherboard for artemis?
I'm from Malta and here is no htc repair service...
cheers...
zikizile said:
Hi...
I have a question:
How and where did you get new motherboard for artemis?
I'm from Malta and here is no htc repair service...
cheers...
Click to expand...
Click to collapse
replaced in Italy by HTC Italy service (Como), my phone was under warranty at that time.Phone was taken in charge by a local shop in my town that does htc service.
sualc said:
replaced in Italy by HTC Italy service (Como), my phone was under warranty at that time.Phone was taken in charge by a local shop in my town that does htc service.
Click to expand...
Click to collapse
Aha....
Well do you think they could send me mobo so I can change it myself?
Can you find me phone number or e mail so I can contact someone?pls...
Thanks!!
P.S. mine artemis had that fading screen issue..and now is dead as a brick.won't even go in boot loader...
zikizile said:
Aha....
Well do you think they could send me mobo so I can change it myself?
Can you find me phone number or e mail so I can contact someone?pls...
Thanks!!
P.S. mine artemis had that fading screen issue..and now is dead as a brick.won't even go in boot loader...
Click to expand...
Click to collapse
I'm afraid this is a hardware failure, unfortunately I don't have the repair papers with me at the moment (i'm abroad).Try to take a look in internet,I'll do the same and tell you if I find something,keep tracking this thread! Ciao
Edit: there is a Customer Care Area at htc.com where you can write an email or call them. Here's a list of phone numbers from all over Europe: http://www.htc.com/it/CA_Hotline.aspx found with Google.
Edit again:If you consider to replace it yourself,you should take a look in eBay..it may be cheaper.
Will do that.
Tried other options, but ebay is suspicious..you can find something cheap..but what if it is the same like mine??
btw..today I got reply from O2 uk...warranty is expired for 1 month!!!!
....

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