Develop Bugs

WM6 - GMail: cannot send replied email - was fine in WM5

Hi all,
I have LVSW WM6 and I can create NEW email and send it using Pocket Outlook. However, if I want to send an email via "reply", I kept on getting a message that says:
The message could not be sent. Check that you have network coverage and that you account information is correct. Then try sending again.
I have good 3G coverage and can browse the Internet via PIE or Netfront. I have enabled POP in my GMail account.
Is there a particular POP setting that I must configure in WM6 for sending replied email via GMail?

Kinda funny, i had no problem until a couple days ago, with my gmail accounts, to send messages. Not exactly same problem, but the message is the same. My WM6 is Black 2.5.

hknoener said:
Kinda funny, i had no problem until a couple days ago, with my gmail accounts, to send messages. Not exactly same problem, but the message is the same. My WM6 is Black 2.5.
Click to expand...
Click to collapse
Couple days ago? Did you made any changes to the device before this happened?
I wonder if this is caused by GMail and have nothing to do with WM6...

hknoener said:
Kinda funny, i had no problem until a couple days ago, with my gmail accounts, to send messages. Not exactly same problem, but the message is the same. My WM6 is Black 2.5.
Click to expand...
Click to collapse
I had the same problem, and the solution i found is the following:
When you press the reply button you find: "Edit the sender's message" underlined.
click on it and the original sender's message will open fully
Now you can write your reply and send it well

Thanks a lot pasil.pt it seems to be the solution!!!

I had very same issue. Using gmail on Treo800/winmo 6.1, I get a message that refuses to send. Once stuck in outbox, nothing will send unless I remove it. Every time this happened I saved the offensive msg and now I have 7 of them. When I retry send any, each one fails. These are the facts for my case:
1) It happens on some messages.
2) Happens when replying or forwarding.
3) If I delete the content, the msg sends fine. At least, I can rule out problems with msg properties and header.
One thing I noticed when comparing native PO to FlexMail, is FM defaults to indenting the original msg using '>' character. PO does not. Since FM can send all these 7 msgs fine, I thought this should be good start to investigate.
So I grabbed one of the bad msgs and I indented it manually line by line and to my surprise, It sent successfully. I repeated this with each of the 7 msgs and all sent just fine.
PO does not have a UI control to toggle the 'indentbody' and 'indent character' features, but I did see there are some registry keys related. However, I could not get these keys to work.
HKCU/sofware/microsoft/inbox/settings
--> AddLeading
--> IndentBody
--> LeadChar
I can not get my changes to stick and not sure how to enter a 'dword' value for the above.
Can someone please help me find out...
- steps in changing above values and make them effective
- how to enable body indenting, make e.g. '>' the leading char using dword values.
I could not find a tweak tool to do this as well.
Any assistance will be highly appreciated.

Same issue. Very frustrating. After reading last, i tried deleting the original text (below but not including the header) and the message sent fine.

can no longer send text messages!!!

hi all,
majo problem has appeared tonight with my orbit.
everytime I tried to send a text I get an error box popping up telling that
"your text message cannot be sent"
I've got signal, credit, and even done a soft reset but still get the same message!!
any ideas??
update...must be a network thing as I can't phone out, can't call in either (but surely it should divert to my answerphone??) on T-Mobile btw

i had the same too. my orbit is still under warranty. sent it back to 02 for repairs. dont know what they did but it works now

Select 'start.settings.phone'
On the Services tab, select 'voice mail and text messages'
Select 'get settings'
you should have +447958879879 in text messages and +447987675380 in voice mail if you are on T-Mobile
Good Luck
Eric

TP 2 - Bugs & Fixes Thread

Hi
I thought it would be a good idea to start this thread to report bugs in the TP 2 official ROM so that we may collectively be able to find solutions, and if not, at least bring to attention of HTC to fix in newer builds of their ROMs.
So I request you all to put down bugs you have discovered as also fixes in this thread. I will try my best to collate all into the first post....
Here are the ones I have discovered so far:
ALARM BUG
I set the alarm one day and turned it off the next. But it continues to ring every day at the same time even though the alarm settings show it as off.
EXCESS RAM USAGE
With TF3d 2, messaging, notes and contacts running, the TP 2 shows RAM usage at 81%. Wonder whats taking up so much memory.
DIALER BUG
At times when I am calling, the call status screen does not appear and it continues to show the dialer screen even after the call button has been pressed for a contact.

I am having an issue with downloading emails on my TP2.
Using exactly the same settings as I had on my kaiser (which still works), when I try to send and receive I get "Error synchronising" Cannot connect with current connection settings.
I have ensured my email account is set up identically, and the connection settings to T-Mobile are identical. Anyone else had this issue?

Bluetooth:
When using bluetooth (activesync and headset profile) the pda crashes sometimes. If the screen is on it won't shut down and no interaction with the phone is possible. When it's off it stays off. Funny thing is that the pda keeps working. Phone is runnig when I am called etc.

Ramsfan_Jim said:
I am having an issue with downloading emails on my TP2.
Using exactly the same settings as I had on my kaiser (which still works), when I try to send and receive I get "Error synchronising" Cannot connect with current connection settings.
I have ensured my email account is set up identically, and the connection settings to T-Mobile are identical. Anyone else had this issue?
Click to expand...
Click to collapse
To answer my own question, this :-
[email protected]; said:
its something to do with their web proxy and only happens when you are connected to certain "bits" of tmobile.
To fix it, go to settings->all settings ->connections->connections->setup my proxy server-> and UNCHECK this network uses a proxy server to connect to the internet.
Click to expand...
Click to collapse
seems to have fixed it....

Sometimes the + caracter of a phonenumber is removed by touchflo3d when sending a textmessage as descriped here:
http://forum.xda-developers.com/showthread.php?t=522535

i have a problem with the alert tones. my tp2 either don't play or plays very softly the first second of any alert, reminder, or ringtones. anyone with the same problem?

I'm finding that when I send texts 1 out of every 3 doesn't get sent.
I get an 'Text cannot be sent' message. It's not my Sim card cause it was fine when I had it in the X1.

@home said:
I'm finding that when I send texts 1 out of every 3 doesn't get sent.
I get an 'Text cannot be sent' message. It's not my Sim card cause it was fine when I had it in the X1.
Click to expand...
Click to collapse
mine fails most of the time if i reply through the messages tab but if i select all messages and reply from there it always works.

bump123456

jjturner said:
mine fails most of the time if i reply through the messages tab but if i select all messages and reply from there it always works.
Click to expand...
Click to collapse
So does mine, so perhaps it's a touch flow bug rather than a phone fault.

these have nothing to do with htc touch pro2 itself dude!
it's about the rom you installed in it,so pls return to your technician to get a good rom!
it's like you have super good pc,but the windows xp you installed is crap,then your pc will always get this problem and that......
FYI: rom means: OS(wm 6.5 for example)+Radio(GSM etc)+Extrom(touchflo 3d etc)

SMS Status Report Bug
Hi,
I have a German (O2) htc touch pro 2 with the current original O2 ROM (WM6.1 CE OS 5.2.21048 (Build 21048.1.6.3), ROM: 1.19.207.1 (51489) GER)
My problem is that the phone will not receive or display the SMS status report sent by the provider when the recipient receives the sms.
When writing an SMS, I ensure that under message Options, there is a tick next to: "Request message delivery notification".
I wrote an SMS message to my own number on the TP2 and sent it off. The message promptly arrives, yet no status report from the provider arrives. I have tried this several times to various numbers.
The same SIM card in my XDA Orbit always displays a delivery notification from O2 when the recipient receives an sms. It is not a network problem.
As I have a multicard (more than one SIM card on the same number), I have been able to narrow down the problem as follows.
Messages sent from the phone do generate a status report. I set SMS delivery to my Orbit, and then sent an sms to my own number from the TP2. Both the message and the delivery report arrived on the Orbit.
When I set the network to send SMS messages to my TP2, and then send a message from my orbit, the message itself was delivered to the TP2, but not the status report!
This establishes that the German O2 network is OK, the TP2 can correctly send an SMS and request a Status report from the network. It can also receive normal SMS messages, but not the status report. No sign of it receiving anything, appears to ignore such status reports entirely.
Does anyone have a fix for this, short of flashing a different ROM on it.
I know that a new official WM 6.5 ROM is due to be released for the TP2 (but not so far). I am hoping someone here was a quick fix (missing registry entry, etc.) which can be applied to the current system as I write a lot of text messages and it is useful to know when they have arrived.
Regards
Peter

request delivery notification
i upgraded to the original WM6.5.. when replying to a text message through the new TouchFlo's threaded message look (not the one you get when going in from 'all messages' but the one you get when "clicking" on the message itfelf from the messages tab.), you can go to [Menu] - [Message Option] and there you have the option [reuest delivery notification].
i tick that and say done, send the message and i DO get the delivery notification. however when going back to this same message screen to reply to another message, that option will be unticked again.. i have to tick that option for EVERY single message that i reply to.. as i said sending a message from anywhere else has its own option and is saved correctly and always works..
i googled as much as i could but couldnt find anyone with the same problem :/

SMS Delviery Notify / Receipt

Hi all
I am one off those that like to receive a notification when an sms is sent so I have the option ticked by deefault. Unfortunatley since I bought the Touch Pro 2 (Vodafone uk version) I noticed that this works for new texts but not whenever I reply to text. for each reply I have to manually tick the option again.
anyone know why and what reg fix is needed?
Thanks
Barney

orange charge 1p per del report do voda?
whats the difference between the delivary report and the message sent mesage you can also enable?!

answers..
ok, message sent means it left your phone and is received by your operator's server. It might be queued on there for while if network is busy with people texting (eg goal scored at footy match). Hopefully if your operator's server hasn't crashed it will eventually send your text to receipients phone (if on same network) or to other phone operator text server where again it may be queued and then it will try sending to recipients mobile if available or keep trying for the duration of the "message validity". When finally received by recipients phone an acknoledgment is sent back to you to indicate this as message delivered.
Useful technique because if you need to ring someone but their phone is off or out of signal, you can send text. When you get delivered report you can ring and get through.

matttytn2 said:
orange charge 1p per del report do voda?
Click to expand...
Click to collapse
Got a company contract with Voda - delivery reports are free.
Anyone got any ideas on how I can fix this?

Barneyabz said:
I noticed that this works for new texts but not whenever I reply to text. for each reply I have to manually tick the option again.
Click to expand...
Click to collapse
I have the same problem! Any solution?

Your text message cannot be sent.

I tried to sent a text message and, after a slight delay, got the following:
Your text message cannot be sent.
Click to expand...
Click to collapse
Is there some sort of app or registry setting that I could change that'd ask if I wanted to resend the message? Having to retype in messages is rather annoying.
According to this post Windows Mobile 6.1 added this feature but I don't see it and I'm running 6.5. Maybe the HTC TouchFlo 3D interface removed it?

yawnmoth said:
I tried to sent a text message and, after a slight delay, got the following:
Is there some sort of app or registry setting that I could change that'd ask if I wanted to resend the message? Having to retype in messages is rather annoying.
According to this post Windows Mobile 6.1 added this feature but I don't see it and I'm running 6.5. Maybe the HTC TouchFlo 3D interface removed it?
Click to expand...
Click to collapse
It doesn't retain a copy of the message in your drafts folder, or outbox...? Whenever I get that message I can just pull it up from there and hit send again

Whenever I get this message, after trying to resend it a few times, I realize I tried sending a text to an email address.

Make sure the number has an area code as part of the number.
Just another possible solution.

Is it for all text messages? If its a specific number sometimes the persons number is disconnected

torint said:
Is it for all text messages? If its a specific number sometimes the persons number is disconnected
Click to expand...
Click to collapse
this is the correct answer...if you have a good signal and you get that error msg, then that person has not paid their billy bill...

This problem comes up quite often if you've flashed a different radio onto your device. If you have flashed a custom radio, try out another or stock. If that's not the case, you might be in a poor coverage area. Both are common culprits, but may not apply for you.

SMS doest go to outbox folder
I have the same problem
When I have no service coverage I would like to type sms messages and as soon as I get it make phone send them all out. But unfortunately, when I don't have service HTC touch pro 2 keeps trying to send sms out and after a couple of attempts gives me message that it was not able to send it. I have to click on each message and resend it when I have service. Instead, I want my phone to put all sms into outbox sms folder and send them all when I actually have service.
I know other phones perform this function well. I went thru all settings but couldn't get it to put sms into outbox when no service available.
Does anyone have fix for that?

Also having a similar problem
Hi all,
Same, or similar thing with me. I'm on Vodafone in the UK, and I've got a friend who is on '3' in the UK. If I text him with a new fresh message, and hit send, it goes to him no problems. If he replies and I attempt to reply back - then I get "Your message could not be sent. Try again?" underlined in red. Tapping on this just generates the same problem again and again.
I've tried his number with/without spaces in it, ensured his contact name has no non-alpha characters in it, tried his number in +447xxx format as well as 07xxxx - all to no avail.
It does not happen with any other contact in my phonebook and I end up having to let the message fail, then forwarding my reply to him, so it leaves my device as a new message.
Now, as it's the UK, its nothing to do with him having not paid his bill (we don't get charged to receive SMS in the UK), and I've got great signal (I work for a Vodafone associated company and we've got a cell on-site, so it's full signal of HSUPA for me).
I am completely at a loss to understand why this happens - I have other friends on '3' that SMS's go to fine, so I'm guessing it's not a Vodafone to '3' issue either.
Any ideas anyone?!
Adam C.
PS: Stock ROM running WM6.5, unlocked GSM, nothing odd about the configuration/software either!

...bump.
Anyone?
Thx,
a.

change your network setting for automatic to manual. and enable call waiting now your problem is solved. i was suffering from the same problem but now solved