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I have a qtek 2020 with v1.52 rom. I downloaded the new Italian rom (1.72.04ITA) from www.windowsmobile.it and I tried to upgrade it.
After erasing internal rom the upgrade process stopped with a fault message:
Error 112: ce rom update error
Now the display is dark. I can read “serial” or “USB” on it.
What’s happened?
I tried again 10 times but nothing.
It seems that connection between pc and qtek wasn’t correctly established. This because the little activesync icon (bottom right) is now always gray, never green.
Help me please!
Hm...
When OS is not started, PC ActiveSync cannot connect to your device, i think this is indeed...
But open Windows Task Manager and kill process wcescomm.exe (this is that tray icon of ActiveSync) and try to run update again...
HTH
> open Windows Task Manager and kill process
> wcescomm.exe and try to run update again
I tried but nothing.
I also tried to execute XDAtools but I recieved the following message:
Cannot execute the remote communication program.
Please make sure that USB/Serial cable is properly connected.
What can I do?
Does your device changes the screen from "Serial... blablabla..." to "USB... blablabla..." when you put it into cradle?
If so, what update writes when you try to run it (after putting device into cradle and killing activesync)?
> Does your device changes the screen from
> "Serial... blablabla..." to "USB... blablabla..."
> when you put it into cradle?
Exactly
> If so, what update writes when you try to run it
> (after putting device into cradle and killing ActiveSync)?
I can read following messages:
* Message 1 *
Cheking info on your pocket pc. Please don’t disconnect.
-----------------------------
* Message 2 *
Your pocket pc software is about to be update from:
Device CE image version: (now this is blank, the first time I attempted the upgrade was 1.52.00ITA)
Device CE extended image version: (now is blank, first time was 1.52.93)
Device Radio image version: (now is blank, first time was 1.06.1)
To
CE image version : 1.72.04
Extended image version: 1.72.128
Radio image version: 1.14.00
-----------------------------
* Message 3 *
The current software is being erased
Stage1: erasing ROM. Please wait
(But bar will stay at 0%)
-----------------------------
* Message 4 *
(After 2 minutes)
Error 112: ce rom update error
Any ideas?
Stupid question, but do you have pluged charger to cradle? I assume that so...
On other hand, I searched through this forum and found this links:
http://forum.xda-developers.com/viewtopic.php?t=10333
http://forum.xda-developers.com/viewtopic.php?t=8835
HTH
I tried, but nothing.
Anyway thank you for your reply
Hm... I was solving this issue yesterday and try to download update again (some corruption may come when update is downloaded) and flash it again...
I did it. I downloaded and tried also other international rom version, but nothing to do.
I’m going to call the costumer service ...
This is strange... :evil:
Unhappy, we are so far from each other... I want to help you...
Do you by chance have your cradle plugged into a USB hub? There have been many reports of problems in this configuration.
If so, try it with the QTek cradle plugged directly into the computer.
If not, a call to the service center may well be in order.
> we are so far from each other...
> I want to help you
You are very kind. But I live in Rome ...
> have your cradle plugged into a USB hub?
No, it is plugged directly into pc
Service center seems to be the only chance
:roll:
Me too..
Hi!
Just experienced the exact same thing :-(
I hate it!
I has done it one time before, and then I had to send it in to be repared. I dont know what they do, but I got it back working again.
But now when I saw the new official 1.72 rom, I wanted to give it another try.... but... now its dead again, doing the exact same thing as yours...
any news?
Regards
Peter.
You are very unlucky.
Today I’m going to call service center.
I hope they’ll solve problems quickly.
I’ll tell you what’s goin’ on.
Working!
hey!
I actually got it back to life!!
I took a different PC, connected my qtek and just started the upgraded again, even though the activesync wasnt connected. It started to upgrade, and my Qtek is now back to normal with 1.72!
Try if you can, with af different PC...
Today my service center replyied to my email regarding this, sayning that they couldnt help my, and there was no guarantee since i tryied to upgrade my self :-(
So, good thing i did it my self
I was thinking about it because I had some problems with usb ports on my pc. So this morning I tried the upgrade from another pc and ... YEEEAH.
I make it !!!
Now qtek 2020 works again !!!
Yeah!
Congratulations!
Good thing we have this forum
Experienced any problems with the upgrade yet?
yes.
still problems with bluetooth connection: no signal available from gps reciever. :shock:
problem solved by downloading bluetooth tools from:
http://bluetooth.i-networx.de/index_e.html :idea:
now it works fine.
bye
hi,
i just received my o2 xda 2, i decided to upgrade to 1.60 when i saw 1.72 it's out:
1st quest:
where could i find 1.72?
Does the qtek one works with my xda?
thnx
ciao mario!!come ti va col gps BT e tomtom3?
Hi!
I would definetly not try to do any upgrade as long as the upgrade isnt directly comming from your service center. All the XDA upgrades I tryied on my Qtek didnt work at all...!
Be carefull!
Dear Fellow Forum Members,
Followed instructions as per Xda_II_Upgrade.pdf, during installation got to a section where I got a message saying that the current rom is being erased a task bar was displayed which increase's in percentage as the job goes through. However the job was still at 0% completion when an error message was displayed saying the job had failed and the device needed to be undocked and a soft reset performed and then re-docked and to restart the process again. After performing the undocking of the device and software reset I get a message on the screen serial V1.0.1 when connected to the cradle the message changes to USB 1.01 and I cannot do anything else the unit does not boot into pocketpc, as you can imagine this is very frustrating as I depend on my xda2 to receive and make phone calls I would be very grateful any members know of any way to get around this problem. I must say I am a bit concerned a try and tested xda2 update has led to this problem.
Just run the update .exe file again with the XDA docked and it should just install the update again. It happened to my mate on Saturday with his XDA II and he just ran the program again.
Dave,
done as you said and all went thru fine you are a star thanks mate.
No problems it's good as a newbie to be able to actually help people.
upgrade xda2 rom ver 172187 dead os--connection error
i was trying to upgrde the rom from o2 website when error occured at stage 19% completed asking me to reset the xda2 . when i am trying to reset the xda 2 it does not boot it just shows the o2 screen with red letters of the version and does not even charge. my laptop cannot connect to xda2 and as a result i am unable to upgrade when i tried to run the 172187 .exe again it gives error 101: connection error
please help me out of this? thanks
Hi,
I am in the process of upgrading my rom using the rom upgrade from the o2 www site.
Its been stuck on the
'checking the information on your device....Please wait.....Please do not disconnect your device from the PC or power supply until the upgrade is complete'
window for some time now. I dont know if its hung / crashed or in the middle of upgrading.
I dont want to chance it by removing the unit from the sync cradle but at the same time i dont wanna just leave it there for hours if its not doing anything.
Can anyone help ?
Steve
ps - the window I am speaking about came after the big window stating what your current rom / radio stack was and what they would be updated to giving you the option to click 'update' or 'cancel' I chose 'update' and got the message which I described earlier
Try this on a different PC...I'm assuming the phone itself is still functioning.
I had this a while back with the XDA2 and found that by attempting the upgrade on a laptop I had, it worked great without the hang.
I would then remove ASync completely (including registry items) and then reinstall it.
Cheers
Ant
I had this happen, I just shut down and restarted the installer program
I have an 8525 and I am trying to upgrade to HTC_TyTN_WWE_3[1].54.255.3_6275_1.48.00.10_108.exe and I keep getting the same error message. "Error 264 The Update Utility cannot connect to your PDA Phone. Please check that your USB/cable is connected properly between the PC and your PDA Phone " My phone is connected and everythign appears fine until I try try to update. I have even tried the guide at http://www.mrvanx.org and that doesn't work either. Any ideas?
Invalid Vendor ID
O.k. I am a little further. It starts the install and then I get the "Invalid Vendor ID" error message.
Do you have activesync installed on your pc?
Are u using vista or xp?
I'm also having a problem trying to upgrade to WM6. Whenever I start the process it switches my phone into standby then as activesync can't see the phone I get an error message!
What are your answers to the two questions above? Running vista or xp? What version of activesync if any are you running?
Are your phones unlocked, CID, etc?
I don't know if it is required or not for a "official update" but have you installed HardSPL?
On another note, I would post this question into the parent thread for the rom that you are trying to install, that way you may get more looks. Good luck
Running Windows XP with Activesync 4.5 not sure about SPL?! How can i find out?
See here, http://wiki.xda-developers.com/index.php?pagename=Hermes_UpgradeForBeginners
Read over all of this, in Re: to the hardspl, i believe its the first hyperlink listed.
Assuming that you are set on that particular rom, what I'd do is extract the rom file from the package you downloaded using winrar and then use customruu to load it on. Ive' never had any problems with it on XP. This protects against bricking as much as possible. Also just in case you haven't seen this before, flashing roms and hardspl from here will void your warranty if you need to have it serviced at any time. There is a way to get back to warranty acceptable 'standards' though. But you can't take it in as is.
I'm running Vista and when I wanted to run the bootloader upgrade on my Dash I kept getting this message error. Error 260. anybody find any way around it? I've tried to manually set th ephone into bootloader mode, same result. help!! PS the error is supposed to mean "port already open" or "open port error" I'd really appreciate any help!
erro 260 - fixed
switches to my wife's laptop that had XP on and it worked like a charm. I'd be glad to assist anybody in the process od de-branding their Dash. Removing the ugly T-mobile paint logo on the unit was easy too.
ERROR 260
Sorry for thislong story....
OK, I've been on looking around the site for a while. I installed the WM6 Beta. I was looking for two days for the WM5 ROM only because I want the little things to work. Finally found it. But now every time I try to flash my phone ack to WM5 bI keep getting the 260 connection error. The readme only says to restart the comp and phone and try again. I have literally, no joke, done this 12 times in the last 2 hours, hoping maybe it will go. All the phone does is go to the green, blue, and red screen and stays there. Then the comp says it gets the error. I know it's connected because Sync Center syncs, I can look through the phone, install apps from my comp, etc. Also I tried doing the 'Update only' rom for version 1.11 or so, and it starts to go but then says its the wrong version RUU. Has anyone had this problem before? Flashing to WM6 did this once and then worked after.
I'm running Vista Premium, stock sync cable, Microsoft Sync Center for vista. All this is the sameas when I flashed to WM6.
There goes another 3 attempts, trying to change timing, reinstalling Sync Center, etc.
Decided to try it on my XP desktop, and for some reason, first time it worked. Maybe Vista didn't like it? Who knows..
Mladito Vista!!
Hi there,
I have the same little problem here!!!! I have a laptop with Vista (garbage)... so i´ll try on a laptop running XP...thank you for posting this, it was a big help..i let you know how it turns out... see you around
WM5 to WM6 --> Problems at 3%
Hi all,
I've errors upgrading my phone to WM6.
I Can open the Wizard (it`s a generic to S620/S621), but in 3% i`ve an error.
I think thats my phone has a blocked CID.
How can i unlock this? i`ve tryed with tools to unlock, but without success...
Regards,
Emerson
Hello,
Welcome to the forum.
Your problem is that your phone is CID-Locked. Hence, you'd need to use a paid service to unlock it. I personally used the following service which provides instant unlocking:
http://www.gsmliberty.net/shop/htc-excalibur-instant-remote-unlock-p-1452.html
I used a credit card, it's 39.99 $ - I was done unlocking and upgrading to Windows Mobile 6 in about 15-20 minutes.
Good Luck !
P.S:
Steps to install WM6
- First CID/SIM Unlock using GSM Liberty
- Flash Bootloader
- Install WM6 ROM (It will take some time for it to load so give it about 5-10 mins. it does get stuck at the boot screen for sometime but eventually it'll load)
- Install Office/Audio Manager
- Application Unlock your phone using SDA Application Unlocker
- Install the necessary software/tweak/hacks
there you go, if you have any questions, feel free to ask. also, if you use the search function, everything's available here.
Good Luck !
Here's the following links you require
1) Flash Bootloader
ftp://xda:[email protected]
2)here's the WM6 ROM:
http://files-upload.com/files/472108....90_Ship.ex e
here's office for those who want it:
http://rapidshare.com/files/31706137/Office.WM6.zip
here's Htc Audio Manager for those who want it:
http://forum.xda-developers.com/atta...1&d=1183909664
Ps. I better like German flash, it's smaller due to fewer language packs, and contains English, here: http://files-upload.com/files/472422....90_Ship.exe
thanks to jsp_m for the links.
Hi,
I`ve problems because my IMEI is from Brazil...
And in the site accept only 15 digits IMEI..
My imei is: 35*************02 (17 Digits IMEI)
Thanks,
Emerson
hey,
that's not a problem. everyone has 17 digits, don't include the last 2 digits when you type in your IMEI so for example
11111111111111102
just include the first 15 and submit and you'll get an unlock link in your e-mail, follow that link, scroll down to the page to download dashunlock software and download the .UNL file for your IMEI and then make sure ur phone is connected to active sync and it's green, open the dash-unlock program and then hit enter then it'll ask for the .UNL file, locate it and open it and your good to go - your phone will be unlocked then soft reset it or i think it's automatic and everything's set.
good luck !
p.s: in other words, don't include 02 when you type in your IMEI.
HTC Audio Manager
http://forum.xda-developers.com/showpost.php?p=1355010&postcount=5
Thanks!
I'll Try NOW and let all know...
Regards,
Emerson
Arrghhh!!
My phone still give the message:
Invalid Model ID [244]....
And now? i`ve payed 40 bucks for an unlock software....
Thanks,
Regards,
tatarezende said:
Arrghhh!!
My phone still give the message:
Invalid Model ID [244]....
And now? i`ve payed 40 bucks for an unlock software....
Thanks,
Regards,
Click to expand...
Click to collapse
Emerson;
Read the second post from luckybandit on this thread. That´s exactly what to do to get rid of the "invalid model" issue. Download the bootloader, flash the phone, flash the new ROM and be patient.
My excalibur is also from South America, and worked OK. If you have any doubt just let it know to this thread.
Boa sorte!
Hi,
I`ve problems with the link of Boot loader....
Anyone can send the full URL?
Thanks,
Regards,
Emerson
Hello,
I'm sorry about the links not working, here - i've attached the bootloader for you. here's what you do
1) Run bootloader (attached file)
2) Run the WM6 WWE ROM
3) Run SDA Application Unlock
4) Install Office/Microsoft Voice Command/HTC Audio Manager
5) Install Tweaks/Hacks
here's a site that has some applications and tweaks:
http://mobile.surrealnetworks.com/DashApps.htm
and search this forum, there's tons of information, hacks - etc.
Good Luck !
oh by the way, did you unlock your phone properly?
1) Download unlock software
2) Download .UNL file specifically for your IMEI
3) Connect phone to computer and make sure the activesync's icon has turned green
4) Run unlock software
5) When unlock software asks for .UNL file, browse for it, choose it
6) That's it ! It should say Unlocking done and it'll reboot
Your phone is now Sim & Cid Unlocked. If you have more questions, feel free to ask. just do what i said first then post.
Good Luck ! Hope to see everything working for u...
Hi again...
Now i`ve the Error 260 message everytime my phone boots in "Flash mode" (3 color screen)....
Follow my configuration in this screen:
Excalibur Wi-Fi RUU
ONBL 1.15.0000
Excalibur
SPL 1.15.0000
Excalibur IU
ERROR [260] - No connection
tatarezende said:
Hi again...
Now i`ve the Error 260 message everytime my phone boots in "Flash mode" (3 color screen)....
Follow my configuration in this screen:
Excalibur Wi-Fi RUU
ONBL 1.15.0000
Excalibur
SPL 1.15.0000
Excalibur IU
ERROR [260] - No connection
Click to expand...
Click to collapse
Hi,
Are you using Windows Xp? Cause I've gotten that error a couple of times too but it was in Vista. Try Xp if you're using Vista.
Hi!!
DONE with XP.... but now i`m affraid!! The "Green Screen" with nem OS apparently locked... this is normal? at least 3/4 minutos in the same screen.. both "patches" are applyed sucefully....
Is there anything else to do now?