Develop Bugs

magnet in case canceling sleep mode.

Am i the only one who is having this issue? My phone wakes up while in the case due to the magnet. At first i thought that the sleep and awake button was getting hit when i pit it in the case, but even sitting the phone on top of the case still does it. Is there anyway to turn this feature off?
i am new to windows mobile so thanks in advance.

leewongfei said:
Am i the only one who is having this issue? My screen turns itself on when its in the case. At first i thought that the sleep and awake button was getting hit when i pit it in the case, but even sitting the phone on top of the case still does it. Is there anyway to turn this feature off?
Click to expand...
Click to collapse
Apparently magnets in the case can turn the phone on, mine sometimes turns on but it seems only to do this if the magnet is passed over the bottom part of the screen where the hardware buttons are.
I haven't seen anyone coming up with a fix, I suppose it really depends if this is a feature or an accidental thing

raynerda said:
Apparently magnets in the case can turn the phone on, mine sometimes turns on but it seems only to do this if the magnet is passed over the bottom part of the screen where the hardware buttons are.
I haven't seen anyone coming up with a fix, I suppose it really depends if this is a feature or an accidental thing
Click to expand...
Click to collapse
Apache was the same way... I believe it actually uses a magnetic switch to detect when it's slid open. I discovered that I could use a magnet (the one in my case, no less) to rotate the screen.
Yeah, it's a pain.

I found this in the archive but i am not sure how to edit a registry (if im reading it correctly). Is anyone a bit more savvy than me thats willing to try what is discussed on this post?
http://forum.xda-developers.com/archive/index.php/t-453771.html

The above post is the reg edit that I use every time I flash. Fixes the problem perfectly.

Mine was already 0
So that must not be the problem for mine
???

Screen shuts off when slid up!

So... all of a sudden, everytime i slide the screen up, it shuts the screen off. I slide it back, hit the power button a few times, then it turns back on?
NRG GTX 5/9 release
TMO USA
Is my screen busted?

Power off your phone, remove the battery and then put it back in, making sure it fits in there snuggly.
That has happened to me, and removing/replacing the battery fixed it.

Yes, as Amy noted this behavior is often attributed to the battery not sitting exactly right in the compartment. Sometimes just popping it out and back in is enough, but some people have reported needeing to slip a small piece of paper or something similar under the battery cover as well to help keep it snug. (It seems that the sliding motion can be enough to shake the battery off the contacts if it's not secure enough).
Let us know if that clears it up

okay. what the deuce.
my tp2 just literally started doing the same.
earlier today it was perfectly fine.
but now.
i slide out the keyboard and the screen goes blank.
i tried the remove battery and restart.
didn't help.
i tried the paper between battery and cover.
didn't help either.
the screen only goes blank when completely slid out.
if i hold it open just before completely open the screen is still on.
any suggestions?
thanks.

Yea, none of those things worked. However, keeping the battery snug helped with the issue of not hearing anything through the handset.

It honestly sounds to me like both of you are dealing with a loose connection between the screen and the motherboard somewhere, either power or video feed, can't say for sure which. Unless you're willing to disassemble your rhodium (which isn't impossible, just complex), it sounds like it's time to send it to a service center (for AT&T) or to HTC, since that would be a warranty repair.
I hope that this is just freak coincidence that both of you had this happen just now, and not a sign that we're all at risk of having the same issue eventually
How long have each of you had your phones?
EDIT: One more question for you guys...whatever is on the display on your screen rotates into landscape before the display shuts off right?

sirphunkee said:
It honestly sounds to me like both of you are dealing with a loose connection between the screen and the motherboard somewhere, either power or video feed, can't say for sure which. Unless you're willing to disassemble your rhodium (which isn't impossible, just complex), it sounds like it's time to send it to a service center (for AT&T) or to HTC, since that would be a warranty repair.
I hope that this is just freak coincidence that both of you had this happen just now, and not a sign that we're all at risk of having the same issue eventually
How long have each of you had your phones?
EDIT: One more question for you guys...whatever is on the display on your screen rotates into landscape before the display shuts off right?
Click to expand...
Click to collapse
i have own the phone for about three weeks...
though. bought it used from a friend who had it for four months.
but my friend bought it used from somebody too...
aka. not sure how long it has been used.
the display is rotated. and stays on as long as the right side is held.
before the 'tilt piece' is revealed. as soon as it is. the screen goes blank.
and i believe it would be the video feed...
i can still type with the keyboard. just can't see what i am typing.
unless i hold the screen from sliding completely out on the right.
and about the warranty...
would i have a warranty with htc still?
don't have proof of purchase.
just the phone and original box.
thanks.

My AT&T Tilt 2 has been exhibiting this behavior for some weeks now. It seems to be centered around the keyboard slide, but the behavior comes and goes. I found that slamming the phone on the desktop would bring it back to life for a little while, but then it would start to clap out again in a few days. What a pile.
Anyway, I have a fresh one from AT&T to swap out. Now all I have to do is get all my applications and stuff transferred over to the new phone before sending the craprod back to them.

sh4d0w86 said:
i have own the phone for about three weeks...
though. bought it used from a friend who had it for four months.
but my friend bought it used from somebody too...
aka. not sure how long it has been used.
and about the warranty...
would i have a warranty with htc still?
don't have proof of purchase.
just the phone and original box.
thanks.
Click to expand...
Click to collapse
Oh boy...yeah I didn't realize you'd gotten it third-hand. Well it has been less than a year since the Rhodium was released, so it's possible that HTC will still honor the 1-year manufacturer's warranty, but I can't guarantee it. My suggestion would be to just contact HTC America's service group (1-888-617-1113) and see what they say.
Best case: they agree to cover the repair
Worst case: an example of one of the risks you take when you buy something through "unofficial" channels

Yea luckily for me, I bought it second hand, but it was purchased from a retail store, meaning I got a warranty exchange. I just sent it back.

having same issue
im having same issue, when the phone is slid open, goes black, nothing gets it back on, the buttons light up, display dead
however, if i place it in stand by via power button in regular mode, then slide it open, it works, ive rattled and shook the phone, never goes back off, im typing this with it open and tilted....
any ideas?
prob leaving the htc community, samsung captivate, blackberry torch, or htc aria are my choices from at

[Q] Wife Claims Ghost Buttons During Calls

So whenever I talk to my wife she always ends up hitting buttons on the screen. (mute, speaker, etc) I told her that the screen should automatically turn off and that maybe something was wrong with her device. As soon as I got home I tested it and it worked just fine. I couldn't get it to happen, light sensor was very responsive.
Somehow she manages to hit buttons and I have no idea how. I covered up the light sensor and tried hitting every button/screen area and nothing happened.
Has anyone else experienced this before? Is there something I can settings/mods wise to help?

DanBergundy said:
So whenever I talk to my wife she always ends up hitting buttons on the screen. (mute, speaker, etc) I told her that the screen should automatically turn off and that maybe something was wrong with her device. As soon as I got home I tested it and it worked just fine. I couldn't get it to happen, light sensor was very responsive.
Somehow she manages to hit buttons and I have no idea how. I covered up the light sensor and tried hitting every button/screen area and nothing happened.
Has anyone else experienced this before? Is there something I can settings/mods wise to help?
Click to expand...
Click to collapse
Woman + X = No longer functioning properly

illogic6 said:
Woman + X = No longer functioning properly
Click to expand...
Click to collapse
:X
Another funny thing is she said her boss at work has the same problem (female) and her husband has no issue.... Ha! I don't think they have Evos though.

my wife was having the same problem and we narrowed it down to her hair causing interference with the screen sensing that her face was against it. dont know if that makes sense but seemed logical to us and now that she tries to be aware of it and move her hair out of the way the problem doesnt seem to exist. hope this helps.

freaknjoe said:
my wife was having the same problem and we narrowed it down to her hair causing interference with the screen sensing that her face was against it. dont know if that makes sense but seemed logical to us and now that she tries to be aware of it and move her hair out of the way the problem doesnt seem to exist. hope this helps.
Click to expand...
Click to collapse
Weird! Does the screen actually turn on then? I should watch the screen next time she makes a call on it.

yeah the screen was turning on while she was using it. i think whenever she would basically readjust the phone against her head it would happen if the hair would cause interference...again i'm not claiming this is some scientific answer but its what we found seemed to be causing issues for her

freaknjoe said:
yeah the screen was turning on while she was using it. i think whenever she would basically readjust the phone against her head it would happen if the hair would cause interference...again i'm not claiming this is some scientific answer but its what we found seemed to be causing issues for her
Click to expand...
Click to collapse
I see, thanks.

My wife had the same issue...earrings.

Yep, Yep. My wife has the same issue but I've never had a problem. I'm going to show her this thread so that at least she knows it's not just her. lol.

Lappie2010 said:
My wife had the same issue...earrings.
Click to expand...
Click to collapse
How would the earrings affect it?

I think it's actually the proximity sensor being highly in tune to how close it needs to be to the ear/face. It takes very little movement of the phone during a call to trigger the sensor and turn the screen back on. They probably don't even realize they're moving the phone as much as they are.

Crotchety said:
I think it's actually the proximity sensor being highly in tune to how close it needs to be to the ear/face. It takes very little movement of the phone during a call to trigger the sensor and turn the screen back on. They probably don't even realize they're moving the phone as much as they are.
Click to expand...
Click to collapse
During a call, I pulled the phone away, moved it around, etc and watched for screen to come one. It did not come on easily. I don't get it.
I need to watch her during a call and test some things.

My sis has the same issues with the moment, and I tried it out and it was fine. She does seem to use it outside her hair and does have a lot of earrings. Though this is the Moment, it still runs android and has the sensors. I'll let her know and see if she'll enjoy her phone again lol.

ReFLeX135 said:
My sis has the same issues with the moment, and I tried it out and it was fine. She does seem to use it outside her hair and does have a lot of earrings. Though this is the Moment, it still runs android and has the sensors. I'll let her know and see if she'll enjoy her phone again lol.
Click to expand...
Click to collapse
Still not sure what the issue/solution even is.

She picked up my phone last night and accidentally hung up on the person during the call! I didn't get a chance to see what happened...
She's starting to hate these phones. I need a solution.

Not a joke...but are these ladies blonds? At start of thread I was thinking hair color or earrings too. But earrings shouldn't impact the sensor as it is up top of phone and earrings would be down toward the screen.
But...if their hair was very light color...and they had phone only loosely pressed to head, I could 'guess' that the hair had enough light reflecting through it to set off the sensor.
Another thing to check on the earring side....what part of phone contacts first...do earrings hit the screen before head covers up the sensor?

My wife had dark brown hair :x

My wife too. Dark brown hair. With and without earrings. Swapped out one device, same problem. She even made it happen on mine.
I have seen it get in a mode where the proximity sensor seems to get reversed. Near head, screen on, away from head screen off. A button gets pushed at some point and then when the screen is on you can't un-mute, un-speaker, or answer a returned call from the one she just hung up on.
I think we are going to have to get her a different phone

I have the same issue but it only seems to come up with AOSP ROM's (Cyanogen & UD)
If I call Sprint and hit the prompts followed by putting the phone to my ear it presses other numbers. I think there is a delay in the proximity sensor that's causing this. I don't have long hair and my face is clean shaved so it's not that.
If I go to show someone that when everything works perfect. It's like when you call tech support for Dell, Netgear, etc. It works when you're on the phone with them and when you get off it doesn't.

I've noticed this in the past. If you are talking on the phone and you cant it just a little bit away from your ear, towards your face, you can see the backlight come back on. Also, hair can carry a static charge. So if your ladies cant the phone and the screen turns on, their hair could trigger a button press.

[Q] Bad proximity sensor?

I've noticed from day one that sometimes the proximity sensor seems to be a bit goofy on my phone. Sometimes the screen would go blank immediately after starting a call, and nothing I could do could bring it back except for putting it back up to my face and pulling it away again.
Welp, now the sensor seems to be totally dead unless I smack the phone with my hand. It makes calls, but the display goes blank and no buttons will work at all until the other person hangs up (doesn't matter if it's incoming or outgoing). I've only had the phone for a week. If I have it away from my face and smack the front of the phone with the palm of my hand the display comes back on and all buttons start working again for a few seconds, then it'll go blank again.
I've reverted it back to the stock DI18 that it came with and formatted the SD card (along with wiping everything more times than I can count). Anything else I should try before I take it back to Sprint tomorrow?

lifeofbean said:
I've noticed from day one that sometimes the proximity sensor seems to be a bit goofy on my phone. Sometimes the screen would go blank immediately after starting a call, and nothing I could do could bring it back except for putting it back up to my face and pulling it away again.
Welp, now the sensor seems to be totally dead unless I smack the phone with my hand. It makes calls, but the display goes blank and no buttons will work at all until the other person hangs up (doesn't matter if it's incoming or outgoing). I've only had the phone for a week. If I have it away from my face and smack the front of the phone with the palm of my hand the display comes back on and all buttons start working again for a few seconds, then it'll go blank again.
I've reverted it back to the stock DI18 that it came with and formatted the SD card (along with wiping everything more times than I can count). Anything else I should try before I take it back to Sprint tomorrow?
Click to expand...
Click to collapse
Mine is doing the same.... even worse actually. If the other side doesn't hang up (after taking call and it going blank)..... I have to do a battery pull to fix the issue until the next call. Other times (smaller percentage)... the screen won't turn off at all while talking on it. Either way is unacceptable. I don't know what is causing it... I tried to do a complete wipe and have stock rom.... but it didn't fix the problem. This only starting happening a few weeks ago. I took it into a sprint store and they ordered me a new phone (out of stock). It's still under warrantly... so all is good I hope. I plan on dumping Samsung once a better Gingerbread HTC phone comes out early next year. Samsung support sucks!

Mine goes blank on every single call - only way to get the phone to respond is by removing the battery or smacking the **** out of the front of it with my hand (at which point it brings up the normal in-call screen). Really annoying especially since I just got it on Tuesday.
Hopefully the store near me has some of them in stock. It's also a service center, and a fairly large corporate owned store, so I'm pretty sure I'll be able to swap it tomorrow.

So, the screen stays black until the call is ended right? Well, I have a solution for ending the call if the otherside doesnt hang up anyway, if your running 2.2...
You can set the power key to end calls, that way you can easily disconnect the call without having to have the screen on. I know this isnt a solution, but it may work as a stop gap until you can get it working correctly.
Menu->Settings->Accessibility-> (If a box pops up saying 'No accessibility applications found', just hit cancel) -> Check the box next to 'The power key ends calls'
If your not running 2.2, you can do this by editing one of the key map files, just follow the how to in this thread: http://forum.xda-developers.com/showthread.php?t=849075

That is an option, but it'd be a lot nicer if the phone actually worked the way it's supposed to.
Turns out the corporate owned stores are open late during the holidays, I swung by a little while ago and they confirmed the sensor was borked. Swapped it out on the spot.
Thanks though.

lifeofbean said:
That is an option, but it'd be a lot nicer if the phone actually worked the way it's supposed to.
Turns out the corporate owned stores are open late during the holidays, I swung by a little while ago and they confirmed the sensor was borked. Swapped it out on the spot.
Thanks though.
Click to expand...
Click to collapse
same here... they were out of stock though...and ordered me one. I wonder what caused the sensor to be broken?

this is not a sensor problem, i have this problem and only had it after having the "leaked" 2.2 froyo build, and flashing back to eclair.
this problem didnt happen on 2.2, but now it happens to me on 2.1
Same thing, when i make a call, screen is dead, the only way to get it back is to have the other person hang up.

I have the same issue. I make a call, put the phone to my ear and the screen goes blank. Say I'm calling my credit card company and need to enter in my credit card number via the keypad to continue, I take the phone from my ear back to horizontal in front of me and the screen won't turn on. I can press all buttons, open and shut the keyboard but nothing gets the screen to turn back on until the phone call is disconnected, or I pull the battery.
I don't have insurance through Sprint or Best Buy. I got the phone the first day it was available last fall. I flashed back to stock and still had the issue, the most I ever did was root and clockworkmod. What should I do? Do I have a manufactures warrenty? What kind of process is that, will I be stuck with a POS phone for a month like I was with my Touch Pro back when I had Best Buy replace that...

bmasephol said:
I don't have insurance through Sprint or Best Buy. I got the phone the first day it was available last fall. I flashed back to stock and still had the issue, the most I ever did was root and clockworkmod. What should I do? Do I have a manufactures warrenty? What kind of process is that, will I be stuck with a POS phone for a month like I was with my Touch Pro back when I had Best Buy replace that...
Click to expand...
Click to collapse
I think this would fall under the "manufactures warrenty" since you might have a possible hardware failure already within a year. I would call and ask to find out.

While I'm waiting to stop at the Sprint store after work I downloaded a few sensor test programs from the market. The ones that support the proximity sensor never give me a value when doing the tests. They usually just sit there in a status of "Waiting for sensor". Does anyone know how Sprint can test the sensor or will they just do what I've done?

bmasephol said:
While I'm waiting to stop at the Sprint store after work I downloaded a few sensor test programs from the market. The ones that support the proximity sensor never give me a value when doing the tests. They usually just sit there in a status of "Waiting for sensor". Does anyone know how Sprint can test the sensor or will they just do what I've done?
Click to expand...
Click to collapse
I know there are phone codes that will put you in the test hardware mode, I did this a while back when I got the epic. If I can remember as you come closer to the phone with the hand or whatever you use either the screen would turn off or it would vibrate maybe it did both like I said I can't remember.
I did some homework for you via Google of course, I tried it out and it worked, a screen will popup when you enter the codes pick sensors...just cover up the prox sensor and the value will change from 0 to a 1 and vibrate.
*#0*# - LCD TEST
red/green/blue/melody/vibration/dimming/megacam/Sensor/touch/sleepmode/LED/RECEIVER
Very useful tests for the LCD

I didn't know they had a hardware diagnostics built in. Thanks for the info. Looks like my proximity sensor doesn't change from 1.0 when I cover up the phone. I had a friend do similiar tests with his EVO and it switch from 1.0 to 0.0 when you got your finger about 0.25 inches away from the sensor. Thanks again.

Just to follow up, I took the phone to my local sprint store, which now is a repair center, and they took a look at it and said that they could fix it for $35. I don't have TEP on it so that is why I paid $35. I picked it up today and they put a new screen (top half of the slider) on to fix it and tightened up the looseness of the slider as well. Well worth the $35 in my mind. Although they forgot to put the micro usb cover back on so I have to stop back and see if that is laying around on the work bench.

[Q] Possible Charging port issue?

Roughly a week ago I'm laying in bed playing Candy Crush. My girl comes in and ask me to come help her with the pool. I leave Candy Crush up and running, but turn off the screen and slide the phone into my back pocket. I dumped a few chlorine tablets in the pump, and we move the ladder to the other side of the pool (above ground pool). I come back in to finish my game and all of the sudden, S-Voice and Task Manager continuously pop up while I'm trying to play. I ODIN my phone and reset the flash counter getting it ready for warranty replacement, but it stopped afterwards. So of course I write it off a software bug / glitch.
So this past week I would go and put my phone on the charger at night, and wake up the next morning to find that my phone had stopped charging throughout the night. Now sometimes I can't even get it to start charging. I've actually sat there and seen it stop charging, Also, the last time I ODIN my phone, was the last time I was able to get any computer to recognize my phone. I've also had my phone randomly pop up and say that it is "docked" when it's not plugged into anything.
The only part I don't get is in the beginning why it was randomly acting like I was hitting the home button. Is it possible that the charging / data port could cause this type of behavior? I've never used one, or even read about one...but I assume the dock has features / buttons that would also be like hitting the home button. So I'm assuming that it's possible to emulate the home button being pressed through the charging / data port?
Thanks in advance.
emoti0n

Could it have gotten wet at some point? Sounds like that kind of effect, but I'm sure you would have mentioned it...
Maybe the home button got pressed and stuck while in your back pocket?
Can you still return it?
Sent from my SGH-I317 using Tapatalk 2

slaydog said:
Could it have gotten wet at some point? Sounds like that kind of effect, but I'm sure you would have mentioned it...
Maybe the home button got pressed and stuck while in your back pocket?
Can you still return it?
Sent from my SGH-I317 using Tapatalk 2
Click to expand...
Click to collapse
i don't know why people would put the phone in their backpocket. or WHY they even bring their phone when they're helping with the pool.
you didn't state if your phone has a case, if it was a tight sqeeze for your phone when you put it in your back pocket, but chances are, your board is damaged. you COULD try and if they ask, you can alway hope they don't check and just probably replace it. mention that your charging port failed and if they tried to charge it and it didn't work, they MIGHT accept your warranty.

I put it in my back pocket verses my front pocket because it's NOT a tight squeeze. I also carry everything else in my front pockets, keys, lighter, flash drives, ect... Things I wouldn't want pushing against my phone. If I sit down I remove it from my back pocket and sit it in front of me on a table or something. I do have a case and it covers a good portion of the phone, including the charging port, headphone jack, and stylus. The chances that it got wet is slim to none. The reason I took it with me is because I have a very sick family member, and if they happen to call for whatever reason... I don't want to miss that call. Regardless, they did replace it under warranty.