After I turn device off via power button, it does not turn back on , but all the normal LED's are still lit!.. as if the phone was still working. I then do a soft reset using SR hole, which goes through normal bootup,, and unit stays on until I power off..(edit.. After 5 minutes, without continually using it,it just turned itself off!) I can't power on without SR. Batteries have been checked OK, and show up fully charged,settings for screen are OK,,. When I telephone my device from an exterior line,, there is no ring on my device during that blackout process, so even though I see LED's,, in essence, my unit isn't really powered up? Well, hoping someone else has had this type of erie experience, that can help. Thanks,, can 3rd party software do this to a device?
It's a new year so try a new rom or do a hard reset first and if that doesent work then flash it with a different rom and install 3rd party app's one at a time to see if there is a conflici with software
Oh and Happy New Year and good luck and report back with your effort's and result's
The Reaper
Hi Forum,
I got a dash with the WM 6.1 from this great forum.
Somehow since yesterday the screen turned completely white
There was no physical impact on the phone what so ever...
When I turn the phone on, the screen is all the time white... but the phone is still working since the alarm is still ringing....
I've tried already the following:
- took the battery out for over 6 hours and tried again
- with and without sim/sd card
- to reset the phone but with no success since I cant see anything (2 softbuttons, powerbutton etc.)
- putting WM 6.5 with no success with the Error 270
- pressing and holding any button
- tipping the jagger for 3 times
- and finally hitting the phone
All these steps didnt use me anything...
I'd be gratefull for any sudgestions
Maybe the screen is just damaged and its not because of the software...
thanks a lot,
RedDot69
Hard-reset will be best option and can be done blind since it's button sequence as known then green key, i knopw that peeps have done it blind and with you spending enough time it will be sorted... The other option is bootloader and flash your stock ROM as won't get an error 270
thanks for the fast reply.
ok about the hard reset.
I hold both buttons beside green and red button then while holding i turn on the phone (power button more then 3 sec.) after it turned on i let go of the buttons and press the green button (I pressed it a several times). What after that?? will everything happen automatically??
if yes then the hard reset wont help since its still white...
unfortunately I dont have the original ROM anymore (WM5).
Do you know where I can get it??
Ok I guess I managed to hard reset this thing.
Unfortunately with no success
can anyone help?
will the problem be gone if I change the display?
RedDot69 said:
Ok I guess I managed to hard reset this thing.
Unfortunately with no success
can anyone help?
will the problem be gone if I change the display?
Click to expand...
Click to collapse
Can you sync with your PC? That's something that you haven't state in your original post.
From what you have posted in the first post, looks to me like your phone has suffered water/moisture damage. Classic white screen, nothing shows, display turns off after default timeout seconds, phone functions smoothly. For this to occur, you dont have to dunk the phone in water, phone in pocket when exposed to light rain, snow will do it.
If this is the case, the first thing you can do to salvage the phone is to remove the battery, otherwise the charge will short circuit more, leading to irreparable damage.
Second thing, try and keep it open for 24 hours or more and try ONCE more, just once, if the moisture has been evaporated. If not, remove battery again.
Next you will need to find a service center where they will dismantle the phone and physically air dry the PCB, and hopefully if it hasnt already shorted, it will come back to life.
The cost for this could vary from minimal to astronomical, depending upon which country you are in.
Do not take my words for granted, do a google for phone water damage, find out if those are your exact symptoms.
All the best.
gmaniac2008 said:
Can you sync with your PC? That's something that you haven't state in your original post.
Click to expand...
Click to collapse
yes I can. I already saved the contact list The phone is perfectly working beside the white display...
@ ccpraveen
I really dont think thats the case. Since I was sleeping on the couch, the phone's alarm went of like at 11 and it was all ok, then 30 min later the screen was all white
And the night before I left the phone at home...
Bringing the phone to some service center is out of question, since I live in Germany... If possible, I'd have to repair it my self...
By the way the Display time out works too... Somehow I got the feeling that it wouldnt use me anything to change the display
please, can no one help
RedDot69 said:
please, can no one help
Click to expand...
Click to collapse
install this on your computer http://www.mymobiler.com/
it will silently install on your s620 when it syncs with activesync and you will be able to view your screen from your computer monitor
if everything works buy a new lcd from ebay and replace it because its probably broken
--- sorry didnt want to post ---
Please skip this reply and read the next (cant delete this anymore)
ducamie said:
install this on your computer http://www.mymobiler.com/
it will silently install on your s620 when it syncs with activesync and you will be able to view your screen from your computer monitor
if everything works buy a new lcd from ebay and replace it because its probably broken
Click to expand...
Click to collapse
thanks a lot for the very usefull link
I installed the programm and I can see my display on my monitor
Then I hard reseted the phone
Installed WM6.5 from the forum successfully
But the display is still all white
If anybody thinks that the problems any way not from the display please do tell.
RedDot69 said:
thanks a lot for the very usefull link
I installed the programm and I can see my display on my monitor
Then I hard reseted the phone
Installed WM6.5 from the forum successfully
But the display is still all white
If anybody thinks that the problems any way not from the display please do tell.
Click to expand...
Click to collapse
My impression is that you have a hardware problem, maybe your screen has something loose. If you state that you will fix it by yourself, you can read the sticky on how to take apart your dash.
There are also power management settings that will turn the display white, however if it is white all the time, then it's probably hardware. Loose connections does sound possible. I'd check that first
You can try the following:
*- COMPLETELY disassemble your phone.
*- Take the PCBs apart on a table or something.
Then... take an hairdryer!!!
You have to dry your PCBs: take a PCB in your hand and do the work.
Be aware of not using TOO HOT air, or you'll melt all.
If it doesn't work, try to dry your LCD.
Doesn't work?
Okay, then the only 2 possible fixes are:
*- Replace the LCD Flex Cable if not integrated in the LCD.
*- Replace the LCD.
Hope that you'll get your phone fixed and running
If I have the hardware keyboard out and the phone goes into sleep mode and I close the phone, when I hit the power button, I get the issues shown in the attached images. It won't respond to anything unless I open out the keyboard and close it again or, tap on the notification area and close the notification screen. No issues if the phone is not allowed to sleep.
Don't want to hard reset if I can avoid it, anyone else had this issue?
I have never seen my device do this, but I don't think I have ever let my device go to sleep while in landscape.
To avoid this, why don't you just change your backlight settings? While on battery power, set the backlight to turn off if idle for 5 minutes or something. This way you'll never have it fall asleep on you. Unless of course you read extremely slow and a page takes 5 minutes.
Was thinking about increasing the backlight settings for a bit longer. I had that situation by chance last night and tried various things, uninstalling software, bluetooth head set, changed radio, hard reset and even task29 and a new flash, still same issue.
Just starting to get fed up with these little annoyances, would be nice if it just worked, lol.
Wow that's rather odd that you did a hard reset and still had the issue. That would suggest that it is most definitely device specific. Maybe you can call your carrier, and if it's your lucky day they can replace your phone. ??
Why no try Energe ROM, It has no such problem.
bottom buttons not working, none of the three. when i try to press back or menu, sometimes nothing happens and sometimes i press above, like menu at home page. And also when i try to keep touching them after a while the phone gets crazy, and starts to make strange things like entering some apps, switching between them, taking screen shots (normally i do not know how to do it), beeping, and going on like this without stopping. if i can press power of, it stops, otherwise it goes on himself.
i try pressing all three at same time may times, and i restart many times. Sometimes it starts normal with buttons working, usually with not-working buttons, but it gone againg Now i am trying to use without buttons, but when i start any apps, i can not back, so everytime i restart ((( offfff
My device is original , original rom without root, or something else. i just install apps from market thats all.
Before it goes crazy with non-working buttons, i just start to use a Bluetooth headset (discovery 975), after pairing with it for a time i use normal both device. and my last app which i install via google market was "GSM Signal Monitoring". Now i uninstall it, and bluetooth is off. But problem is still valid
info:
HTC One X
android version 4.0.3
Htc Sense version 4.0
Software number 1.28.401.9
HTC SDK Api Level 4.12
HTC Extension version HTCExtension_403_1_GA_7
Have you try factory reset? Backup data 1st.
Happened to me, I got a new screen under warranty.
i did not do a factory reset yet, because backup everything and saving passwords... it is also a hard work
but at last i will do it
restart_77 said:
bottom buttons not working, none of the three. when i try to press back or menu, sometimes nothing happens and sometimes i press above, like menu at home page. And also when i try to keep touching them after a while the phone gets crazy, and starts to make strange things like entering some apps, switching between them, taking screen shots (normally i do not know how to do it), beeping, and going on like this without stopping. if i can press power of, it stops, otherwise it goes on himself.
i try pressing all three at same time may times, and i restart many times. Sometimes it starts normal with buttons working, usually with not-working buttons, but it gone againg Now i am trying to use without buttons, but when i start any apps, i can not back, so everytime i restart ((( offfff
My device is original , original rom without root, or something else. i just install apps from market thats all.
Before it goes crazy with non-working buttons, i just start to use a Bluetooth headset (discovery 975), after pairing with it for a time i use normal both device. and my last app which i install via google market was "GSM Signal Monitoring". Now i uninstall it, and bluetooth is off. But problem is still valid
info:
HTC One X
android version 4.0.3
Htc Sense version 4.0
Software number 1.28.401.9
HTC SDK Api Level 4.12
HTC Extension version HTCExtension_403_1_GA_7
Click to expand...
Click to collapse
BenPope said:
Happened to me, I got a new screen under warranty.
Click to expand...
Click to collapse
Same here, mine also get replaced under warranty and it is a hardware problem
i hope mine's is not a hardware problem, because i have no warranty
but for a 12 hours it works normal, i do not know what effects it but i make bluetooth on, and it seems normal now.
just strange
I had the same problem, they replaced the touch screen under warranty.
Even with an unlocked bootloader.
please please not he hardware problem i have NO WARRANTY
i had a similar problem on my first hox and it was replaced under warranty
my buttons were completely dead. yours seem to still have some life in them. try a factory reset. if that doesnt work then try holding all 3 keys at once for 3 seconds. i am told that this "resets" them
if neither of these work them i am afraid the screen is broken
Yeah it's broken.
In the HTC shop they reflashed the RUU just in case, but, it was broken.
Why do you have no warranty?
i have the same problem with the same facts
restart_77 said:
bottom buttons not working, none of the three. when i try to press back or menu, sometimes nothing happens and sometimes i press above, like menu at home page. And also when i try to keep touching them after a while the phone gets crazy, and starts to make strange things like entering some apps, switching between them, taking screen shots (normally i do not know how to do it), beeping, and going on like this without stopping. if i can press power of, it stops, otherwise it goes on himself.
i try pressing all three at same time may times, and i restart many times. Sometimes it starts normal with buttons working, usually with not-working buttons, but it gone againg Now i am trying to use without buttons, but when i start any apps, i can not back, so everytime i restart ((( offfff
My device is original , original rom without root, or something else. i just install apps from market thats all.
Before it goes crazy with non-working buttons, i just start to use a Bluetooth headset (discovery 975), after pairing with it for a time i use normal both device. and my last app which i install via google market was "GSM Signal Monitoring". Now i uninstall it, and bluetooth is off. But problem is still valid
info:
HTC One X
android version 4.0.3
Htc Sense version 4.0
Software number 1.28.401.9
HTC SDK Api Level 4.12
HTC Extension version HTCExtension_403_1_GA_7
Click to expand...
Click to collapse
Hi friend, just know i read your invoice while i was trying to find a solution in my same problem. My device HTC One X (32Gb official rom, not rooted, android 4.2.2, Sense 5.0)
Most of my friends say that the only thing i have to do is to send it at the service as it is still on warranty. I have tried everything before, like reset, remove everything, but the problem still occurs.
Tomorrow i will try the service
Can this be due to the recent update?
Hitman21R said:
Hi friend, just know i read your invoice while i was trying to find a solution in my same problem. My device HTC One turning official rom, not rooted, android 4.2.2, Sense 5.0)
Most of my friends say that the only thing i have to do is to send it at the service as it is still on warranty. I have tried everything before, like reset, remove everything, but the problem still occurs.
Tomorrow i will try the service
Click to expand...
Click to collapse
Hi. I've never imagined such a thing to happen at random and I strongly believe this to be an outcome of the recent OTA update (4.4.2, S5). Everything was working fine until today evening when I picked up my phone to make a call and boom...the buttons just stopped responding. I barely stay away from my phone...and I had it functioning fine 2 minutes before they stopped responding.
What could be the cause of it? Is there anyone out here who can please...please shed some light on this. I'm not opting in to do a hard reset yet because I have this thing called 'button savior' doing the job for me but of course it ain't nothing in comparison to the stock thing. Plus, this is annoying to see your device go off on you in such random fashion. Any help will be highly appreciated...really looking forward to hearing from someone.
Best regards,
Shashank.S
shashanks said:
Hi. I've never imagined such a thing to happen at random and I strongly believe this to be an outcome of the recent OTA update (4.4.2, S5). Everything was working fine until today evening when I picked up my phone to make a call and boom...the buttons just stopped responding. I barely stay away from my phone...and I had it functioning fine 2 minutes before they stopped responding.
What could be the cause of it? Is there anyone out here who can please...please shed some light on this. I'm not opting in to do a hard reset yet because I have this thing called 'button savior' doing the job for me but of course it ain't nothing in comparison to the stock thing. Plus, this is annoying to see your device go off on you in such random fashion. Any help will be highly appreciated...really looking forward to hearing from someone.
Best regards,
Shashank.S
Click to expand...
Click to collapse
BUMP!
Is there anyone who can throw some light on this? I have been told that front panel is faulty and it'd cost me approx. 8k+ for the replacement of the entire front panel. I'd rather sell this than spend 8k on it.
Mine started doing the same thing and I also had no warranty for the device. The way I got around not being able to use the physical buttons was through an app called Button Savior. You can download it from the play store and there is a free version that functions perfectly well. If you aren't rooted then install the non-root version. This app puts touch buttons on your screen. It takes a little getting used to, but overall Button Savior was a great alternative for me.
htc one xl touch screen menu not working
the same problem here pls can any one help, i did hard rest still the same. i also flash with strock rom not fix pls help i dont have any wrinty
christmobiles said:
the same problem here pls can any one help, i did hard rest still the same. i also flash with strock rom not fix pls help i dont have any wrinty
Click to expand...
Click to collapse
There's no way the buttons will come to life after the reset. I tried all of that but to no use. As a last option, try to place all 3 fingers on the bottom buttons for few seconds (I've heard few cases reporting it to be the magic key but not in my case ). If still the things dont work, the only good option is to download this app called 'button savior'. This will save you from the big replacement expense (I think the front panel is close to 100$+ and about INR 8,000 here in India). As someone else also stated here, it will take you a little while to get used to it but believe me it will still be better than betting that kind of amount on a dead device. Good luck!
An alternative solution for hardware buttons problem
Hi guys,
After getting the same problem as all of you, and due to no warranty for my HOX, I searched over googleplay and find out this very useful application which replaces the hardware buttons, https://play.google.com/store/apps/details?id=com.smart.swkey , thanks to the developper he really saves my life and my HOX's life
Hope that this app will help you as it did for me!
Regards
My softkeys also didnt work BUT
if you believe it or not
it was only a virus!!!
i dont know how (because i have only 12 apps including games) but i found it
VERY unnormal that the keys didnt work until 10 PM and them for 3 hours everything
was fine.
at the day they worked sometimes but mostly not.
i thought of a virus before having to make a FULL WIPE aaaaaand yeahhhhh
quihoo found the virus in the last 1% of his scan.
MAYBE this will help somebody...someday :laugh::angel::good::good::good:
VisruS???
xaralambos said:
if you believe it or not
it was only a virus!!!
i dont know how (because i have only 12 apps including games) but i found it
VERY unnormal that the keys didnt work until 10 PM and them for 3 hours everything
was fine.
at the day they worked sometimes but mostly not.
i thought of a virus before having to make a FULL WIPE aaaaaand yeahhhhh
quihoo found the virus in the last 1% of his scan.
MAYBE this will help somebody...someday :laugh::angel::good::good::good:
Click to expand...
Click to collapse
.......
So how you found it? did you run any apps to find the virus? how you clean it?
xaralambos said:
if you believe it or not
it was only a virus!!!
i dont know how (because i have only 12 apps including games) but i found it
VERY unnormal that the keys didnt work until 10 PM and them for 3 hours everything
was fine.
at the day they worked sometimes but mostly not.
i thought of a virus before having to make a FULL WIPE aaaaaand yeahhhhh
quihoo found the virus in the last 1% of his scan.
MAYBE this will help somebody...someday :laugh::angel::good::good::good:
Click to expand...
Click to collapse
THANK YOU!!! I was really desperate and without warranty. Try you said and it works. Too much porn on my HOX :angel:
Wondering if someone can help. My boys nexus 7, screen is unresponsive and is stuck on the lockscreen.... It seems the problem happened after a system update downloaded(shown in the image)
Anybody any idea how to fix this
Photo
Try resetting the device by holding the power button.
You could also try to safe mode, by holding the volume down button while booting (safe mode text should appear upon bootup in the bottom left corner).
memphisuklf said:
Wondering if someone can help. My boys nexus 7, screen is unresponsive and is stuck on the lockscreen.... It seems the problem happened after a system update downloaded(shown in the image)
Anybody any idea how to fix this
Click to expand...
Click to collapse
There are at least 3 possibilities.
1. On some, the touch responsiveness decreases with the battery being drained. In other words, the lower the battery percentage, the more unresponsive the touch becomes. Reaching a certain low level of battery would kill touch completely. But this usually occurs with a tab that has had responsiveness issue all along. If it's something new that takes place only at the downloading of the update, then it might not be. Just to make sure, turn it off completely, charge it fully, then turn it on again.
2. The touch problem just occurs out of the blue. You want to make sure the hardware is not at fault. The only way to do this is to remove the back cover and reseat the two-pronged amber cable from the digitizer, and the white/silver cable connecting the daughter card to the main board. If there's a problem of this kind, no amount of software workaround will cure it.
3. The update is the culprit. If this is the case, the only thing to do would be to flash another rom (preferably a custom one that has more or less been sanitized by a known dev.
If you have a lot of data you're not willing to part with, then you can try an OTG USB mouse to navigate and allow the update to install to see if the tab would return to normal after. I wouldn't advise this route since I've heard and read a lot about people bricking the tab from taking automatic updates. Stay away from anything official if you can help it.