Can the carrier Like T-Mobile lock your phone if it is stolen - HTC Excalibur

Actually, i have got a dash from ebay. Everything works, except it can not detect the t-mobile phone network so I'm getting no dial tone.
Would T-mobile have locked the phone so it can't connect to the T-mo phone network? Should i call customer service and say i am a victim of a crime...

I assume you're talking about T-Mobile USA.
If that is the case, then I can safely tell you that they do not employ any blacklisting techniques. The farthest they can go is look up a phone's IMEI and see what accounts on T-Mobile have used it.

Have you contacted T-Mobile about establishing a service plan? The phone and service are separate items, one does not come with the other unless it is part of a promotion from the service provider. T-mobile offers the htc S260 (aka "T-mobile DASH") at a discounted price to get new customers to subscribe to their wireless phone service. You may have purchased a phone with the T-mobile brand, but unless the prior owner transferred his service contract to you along with the phone (I do not think such a transfer is recognized by T-mobile or any phone provider), then it's up to you to establish a new service contract with T-mobile.

Sorry did'nt mention I'm a current customer of T-Mobile USA
Yes I have been with T-mobile for over a year now. Got this phone from ebay, plug my sim in, didn't have phone signal, it just keeps searching.
So I wonder if it was T-mobile that locked the phone. Thanks Merwin for letting me know that they can not ban a phone by it's IMEI..
In this case I just don't konw what's wrong with it anymore, flushed it with T-Mo official WM6 upgrade... no signals.. sigh...
Thanks anyway guys.

There's always the chance that the radio in the phone is bad. Since the phone isn't a year old, you could call them and tell them that you bought a dash from them and it won't register on the network, and you want to do a handset exchange.
They will transfer you to the data devices tech support, who will run you through a few tests, and then do a handset exchange. Since it's a T-Mobile only phone and it's been out less than a year, it's guaranteed to be under warranty. Try not to tell them that you got it from EBay Tell them you bought it from an indirect dealer (mall kiosk) somewhere.
Just curious, what's your radio version?

Related

$15 Media Net on Touch Pro 2

Currently I have the $15 Media Net Unlimited on my WM phone. If I get a Tilt 2 from ebay will I still be able to continue unlimited internet at this rate?
Possibly. Your best bet would be to keep a non-touchscreen smartphone around in case you need to call up AT&T and complain if/when they tack on the PDA Unlimited.
I'm currently using my Tilt2 with the $20 Smartphone Connect plan, and it works just fine, but I haven't gone a full billing cycle yet.
If that EBay unit is unlocked, I think you can just slide your old SIM into it and you are good it go. I swap my SIM between my old RAZR and Tilt and Tilt2 all the time. My understanding is the SIM (Subscriber Identification Module) tells the tower who you are and not which phone you are using.
Hope that helps.
WillardZ said:
If that EBay unit is unlocked, I think you can just slide your old SIM into it and you are good it go. I swap my SIM between my old RAZR and Tilt and Tilt2 all the time. My understanding is the SIM (Subscriber Identification Module) tells the tower who you are and not which phone you are using.
Hope that helps.
Click to expand...
Click to collapse
Wrong, your IMEI is transmitted to the tower as well. If AT&T sold you your phone, they'll know what device it is. They have a database of ALL of the IMEI's of all AT&T branded phones. If you got an unlocked Touch Pro 2 (not Tilt 2), you could easily get away with the $15 plan. However, the second you try sticking your SIM into a Tilt 2, it will detect your phone as a Tilt 2.
i have a tilt2 and the 15$ plan... i also had the 15$ plan on my fuze, and tilt. i had the 10$ unlimited plan on my 8525, 8125, angel, and mpx220
never had any issues.
WillardZ said:
If that EBay unit is unlocked, I think you can just slide your old SIM into it and you are good it go. I swap my SIM between my old RAZR and Tilt and Tilt2 all the time. My understanding is the SIM (Subscriber Identification Module) tells the tower who you are and not which phone you are using.
Hope that helps.
Click to expand...
Click to collapse
If AT&T is the same as T-Mobile than that last statement may not be true. I'm on T-Mobile and I have a G1 and I tried to cheat the system and claim that I had lost my G1 so they could send me another one under my insurance (I know, it was wrong but at least I wasn't trying to get it FREE..I was going to pay the deductible of $130) but anyways, I put the "lost phone" claim in online (which is how T-Mo makes you put in claims now) then I had to call in a few hours later to finish the claim. (o yea, I forgot to mention that my dumb ass had taken out the SIM card and put it in an old Nokia phone I had laying around and still used the phone for a few hours after putting in the claim online before thinking maybe I should turn off the phone so they don't see "traffic" on the SIM card) The rep took some info from me then put me on hold telling me he had to check the "system." He came back on the phone and told me he couldn't put the claim in on the "G1" because at the time that I put the online claim in, the SIM card for my G1 was not in my G1 so yea..I think it is possible that they can tell what phone your SIM card is installed in.
r34p3rex said:
Wrong, your IMEI is transmitted to the tower as well. If AT&T sold you your phone, they'll know what device it is. They have a database of ALL of the IMEI's of all AT&T branded phones. If you got an unlocked Touch Pro 2 (not Tilt 2), you could easily get away with the $15 plan. However, the second you try sticking your SIM into a Tilt 2, it will detect your phone as a Tilt 2.
Click to expand...
Click to collapse
what if I change the IMEI? I think i remember seeing a method to do so on this forum a long time ago
Room7 said:
what if I change the IMEI?
Click to expand...
Click to collapse
That is illegal. I wouldn't try it.
I had been using an ebay purchased TYTN II, and had the $15 plan for almost 2 years. Never had a problem. With the purchase of my TILT 2 from ATT, they made me update the data plan.
They'll detect the Tilt 2 as your phone, but they haven't seemed to auto-update any plans that I've seen. I'm still on my Media Net plan after having the phone for a week.
Old data plans
I had a discussion with a customer service rep about this a few weeks ago. He told me explicitly that they are just looking to make sure that all new Tilt 2 users have a data plan and that people who already have a data plan (even if it's not the PDA plan) would be grandfathered in with their old plan. This is just one conversation with a customer service rep, so he may (not) have known what he was talking about. Anybody else confirm this information elsewhere?

Q about Not activated note 4

if somebody can answer my question thats be great.
im trying to buy note 4 its at&t. but the person who bought the phone from at&t he did not activate the phone on at&t network.. he just got it in the mail and never contact at&t to activate it.. and he did not pay it off
ri have red pocket SIM and this is what i use for phone service..
if i buy this phone and use my SIM card with it.. does the phone with count as blacklist in at&t database ? what i know at&t blacklist phones will not work on red pocket..
thanks alot
If he did not pay it off it will likely be blacklisted. I assume he got it through the AT&T next program.
It will take up to a few months to be blacklisted.
But there is the chance that it will not be blacklisted as it wasn't registered on their network.
I was told that even if you owe money on a Next Plan device, you can still sell it to someone else. I just did that with my S5 and it went fine.
The Next Plan is tied to your account, not the device. If you sell the device and still owe money on it, they will come after you.
I could be wrong, has anyone heard differently?
so does at&t have all there phones IMEI in the database before the activate and they mark it as blacklist when they sale the phone if its unpaid and inactivated on any account on there network ?
At&t doesn't generally block phones regardless of what happened. They do everything with the account unless the account holder requests it be blacklisted. If they did do something on their end, they would just block it from use on their network, not others once it's unlocked. Generally I would say look for one from someone more reputable, but the fact that he admitted everything makes me think he's just going to let the account go unpaid.
the reason i ask because Red pocke SIM card works on at&t phones without unlock them.. they use at&t towers.. so its at&t based service.. and any blacklist phone will not work on Red Pocket SIM card.. im using LG G2 verizon and its blacklist on verizon but its works fine on redpocket.. the problem is i can not get 4G LTE with verizon phones i can get HSPA.. its should be at&t phone to get 4G LTE..
and the reason im trying to get that phone because its cheaper than to get it from at&t..

[Q] Tmobile _Sample LG-H811LB?

Anyone know what that means when doing an esn check, the results show the device as LG-H811LB tmobile_sample. Person obtatianed it via some lg partner purchase program.
When checking on tmobile site results come back as unrecognized.
Will this phone work as normal? Since its not recognized by tmobole, can it still be sim unlocked via app?
I believe LG has a provider program where employees can purchase a LG phone for $250. A great deal, especially when said employees can then turn around and sell it for $200+ profit. There was a thread here about it. I believe these are purchased outright and should not be blacklisted for payment plan non-payment.
Apparently those phones are not officially registered in T-Mob's system. Not sure how that will affect SIM unlock, there are also a few threads about people not being able to easily SIM unlock permanently through T-Mobile to begin with. There were some reports that 'sunderwear' unlock does work, albeit for $$$.

Switched Carrier - Verizon phone originally but Verizon UNLOCKED the device (confirm)

Hi guys, I hope you are all doing well and that everyone is staying safe and healthy. I am incredibly frustrated. I spent a ton of $ on the S20 Ultra and i was told that they unlocked it for me since I was with verizon but after the pandemic, I had to switch carrier because my work was no longer paying the monthly fees. I opened acct with Tmobile and i have not been able to use S20 with Tmobile. I have been in a tug-of-war between Verizon TMobile and Samsung, literally hours upon hours spent on phone, on chat, you name it, i have tried. So Here I am 60 days (approximately) later and no resolution. They took my money #Samsung but now they refuse to help me. I am so disgusted that I am considering just getting another phone, i.e. Apple 11 Pro. I dont want to but #Samsung #Verizon and #TMobile have left me no choice . I turn on phone and get message: Change Carrier
Sorry, your device can't be activated on another carrier's network right now. For help, contact Verizon at (800) 922-0204 or ...... I cannot do anything at this point, despite fact that Verizon says the phone is not locked. Samsung says it is and TMobile, well they are just billing me happily every month. Any help would be appreciated.
Thanks and please stay safe... These companies #Samsung #Verizon and #TMobile have been useless and I am in a very rough situation now. Financially I cannot afford to drop another $1.000 dollars for a new phone. Is it fair to me when I just bought the phone in February on Pre-Order. I have been loyal to samsung, since they released their first phone, years ago. I am so over this situation and would appreciate your help, please...
Wow, no need for hash tags.
Verizon hasn't unlocked the phone, Samsung and T-mobile won't be able to do anything.
I assume you've tried factory testing the phone? Have you tried connecting it to Verizon's network? You have verified with Verizon that the IMEI matches in their system?
This is 100% Verizon's fault.
This has nothing to do with Samsung or T-Mobile. This is all on Verizon. Did you get a code from them to unlock the device? If not, then it's not unlocked. Keep talking to tech support until they figure it out.

Question question about unlock

if I purchased a fold 3 on contract in EU and than moved to States and carrier unlocked the phone to use in the states would Samsun be able to remotely disable the phone?
I am not planning to do this, but i have been here for 12 years and just renewed and upgraded my contract 2 months ago.
I got notice that my appeal ( was a 7 yr process to get appeal denied) to stay here in country was denied recently so am having to move back to states asap since i no longer have right to work here. Carrier wont let me return phone and get out of contract of course without paying 2 years of service. So just figuring out my options as i figure out everything else.
If they report the IMEI to be disabled because you did not fulfil the contract or whatever reason, they can remotely kill it and make it non-functional.
Just be prepared to buy another phone is what I am saying.
ty that's what I was wondering. not sure what ill do with it
does eu and USA share blacklist now?
The "Black Lists" are global. I can tell you this from back in the day (before 3G when I worked for AT&T Corporate and T-Mobile Corporate) that it's a universal database that everything is reported to by the Carriers > Manufacturers > Public DB Repo.
How often all of the data is sync'd across the globe is another question, but it's not long.
The worst case, if it is blacklisted, you will be able to use it only as a WiFi device and no carrier will activate it.

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