Develop Bugs

How many times do you have to soft reset per day in average?

I found myself having to soft reset to get the phone back to working order like 3 or 4 times a day... Does this seem normal to all of you?
I had to soft reset mostly due to insuifficent memories when starting BT, 3rd party keyboard etc. And this is with all apps closed. I guess there must be a easier way to kill all running background apps to release memory instead of soft reset. Anyone know a good program that can do that?
The strange part is I have more than 35mb of program memory most of the time when I get the insufficent memory message...
ROM version: 1.22.00 WWE
Radio version: 1.06.02
Protocol version: 1337.38
ExtROM version: 1.12.925 WWE Cooked

I think my average is 2-3 soft resets a day. Mainly when the system becomes unresponsive and/or BT/WIFI stops working. But I had the same issue with my old HP 5455, too. So I guess it is rather a Microsoft PocketPC OS problem...

I very rarely have to soft reset my device, maybe once or twice a month at most and have never seen the insufficient memory warning despite fairly intensive usage.
I use the Omega One Battery Pack Pro software which includes a clever little tool that allows you to close down programs from the top program bar, or even reconfigure the device so that programs close down completely when you tap the X, thus freeing up the program memory.

About once a week or so, and usually not because of a hang but 'just in case'.
I also use BatteryPack Plus. Very useful, straightforward to use and good looking. Adds functionality that should have been part of the OS in the first place.

mate, i do a soft reset around once every 2 weeks. i read in this forum that doing soft resets is actually good for the unit. clears up memory or sort of cleans up the programs. something like doing a reboot for your laptop...or something like going to the loo after drinking a couple o'pints for terminating running programs; you may want to install third-party apps which allow you to shutdown progs from either the task bar or the today screen. example; i still use systeminfo; it displays my battery (in %), the memory usage and the running apps. the third one allows you to switch progs, shut down an app or shut em all down. others use apps which allow you to shut down progs from the task bar; reminds of the little thunderbolt icon on the task bar....what was that app again...
cheers

Mine gets soft reset every Friday after I backup with sprite. Other than that, only if I install a program or change a setting that says "You must soft reset in order for this change to take effect".
I had to hard-reset a few days after I got it (too much messing around, too little knowledge!) but since then, I can't remember having to reset hard or soft due to an error. And that would be about two months now.

Try looking in this post for an program closing app - http://forum.xda-developers.com/viewtopic.php?t=16199.
I recommend PocketNav (which I post at the above link). It's small and ever so easy to use!
Hope this helps!
Dom

I do have Battery Pro, but since there're just too much stuffs on my Today's desktop already, I only have the batt info running. My IIs came with a program that let you close down the running apps already and I've been doing that. But still, I'm just wondering how BA is handling memories. Like I said in my original post, I always maintain no less that 35Mb of program and storage memory each, I just don't understand how is it am I running out of memories... Or is it another type of memory that I need to free up??

It might be the Driver memory, have read in some other forums that there's a portion of memory reserved for drivers and that you can get a warning about THAT memory even though there is NO way to monitor it!! Resetting helps in these scenarios so it might be that.
If you're having issues specifically around bluetooth what build of bluetooth are you running? Anything less than build 3500 is reportedly unstable and gives this error a lot, I saw this error several times in the first few days, was resetting every couple of hours, but having applied the build 3500 patch I've HAD to reset twice in 3 weeks... once because the whole thing seemed to lock up, no buttons/screen would work (not even off!) reboot fixed, and once because I was having issues with an SD card, and resetting seemed to make it see it ok.
If you need the BT patch I have a copy, send me a PM

Thanks Sazoo, but I have 3500 already I don't know why, maybe it's because of some of the 3rd party software I've installed is draining memories... I still get the driver memory error a lot even with 3500 stack.
What exactly is driver memory anyway? Any program to free up driver memory?

Bout twice per day as Bluetooth requires this every so often Grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

Hmm.... My problem seems to be the M$ Voice Commander... As suggested in another forum, I removed it and everything runs twice as fast... But I really missed the voice functions now

Gazza, I know what you mean. If my Bluetooth loses connection, I then have to soft reset the PDA for it to find the connection again. Pain in the bum!

No sound during calls
I have to reset every day. For some strange reason my speaker doesn't work anymore during phonecalls after during some other applications. Until now I can only solve it by a reset.
If anybody has a clue on how to fix this problem in any other way. Please let me know.

Until Friday I had never had to reset it, as far as I can remember. Then I tried a BT car mounted handsfree from MTU. (Before that I had never even turned on BT, I wouldn't use it for anything else than a handsfree after my experience with other PPCs). Since that my microphone has stopped working twice, the unit complains just about avery second time I turn it on that the storage card isn't formatted (which it is), all in all it drives me crazy! I need to do a hard reset tomorrow to clear up all this. Unfortunately I have been sloppy with backups since the last hard reset. That was for the latest firmware upgrade, and I found out that I had to do a new install since a restore reverted the WLAN driver updates (so that was as much of a software update as a firmware update).

I have to soft-reset 2 or 3 times a day.
I don't use Blue-tooth.
T

Once a week max, but used to have that prob wit BT stack being out of mem. fix was to upgrade to new rom from 02 and remove MS Voice Command.
02 ROM:
Rom Version 1.31.00 WWE
ROM date 12/13/04
Radio version 1.06.00
Protocol version 1337.38
ExtROM version 1.31.139 WWE
MS Voice command:
this app eats memory and each component (i.e. voice dail, media play, app launch) takes up more. It's madnes but after looking at process usage it's clear as day.

Depending on how much I use it, but about every 7 minutes of PDA use it freezes, or roughly every 5th app I open will lock up.
If I haven't recieved a phonecall/message for an hour and a half it's usually an indicator that the radio part is not working and requires a soft reset.
Average 6 - 7 times a day as standard. With 'connections' removed from startup perhaps 5 - 6.

I find I'm resetting twice a day on average. Lately it's been because the phone just stops responding or the screen refuses to come out of its sleep after being switched "off" via the button... and then finding out that I missed several phone calls because the phone has been sitting in a crashed state! Very frustrating.
I used to own an iPaq 3630 and NEVER had to reset except when installing software that required a reset... and that was running PPC2000 and 2002.

when i got my BA, i had to soft reset 6 times a day from day 1. i downgraded to the o2 rom before the newest one i had, then i never had to soft reset after that, now i upgraded to imate 1.40rom and i havenmt needed to soft reset sincve then either.

Recent trouble turning power on...must soft reset to access device sometimes

I am using WM6 Black Edition 2.0 ROM and have been since the 12th of April. I don't know what the cause is since I have not changed any settings or added programs since the initial setup on the 12th.
Basically, sometimes when I hit the power button to turn the phone on, nothing happens. In fact, the phone doesn't even ring in this situation, thus I miss all calls and messages. The ONLY way I have found to fix this is to soft reset the device. It happens about one or two times per day now but did not happen at all for the first few weeks with this ROM.
I searched under "power on", "turn on", "power issue", and one or two other terms but didn't find much of anything related.

This has happened to me on occasion with various ROMs. I can only say that I have not experienced it with Dutty's v2, while running the same programs that I have always run. I install Egress, SBSH Pocket Weather, SBSH iLauncher, SBSH Pocket Breeze, MemMaid, AEButton Plus, numerous games, PIE Plus, and a few others that I can't remember off hand. The only fix is to find a ROM that allows you to run your platform without the need to soft reset. I searched for answers to this many times. It is often blamed on some application that I then removed only to suffer the same fate later in abscencia. Good luck with it but I think the fix will be hard to find.

@pinhead
aadadams is correct. Your screen is probably locking due to an APP running. I use to have this problem with select today plugins. Also some programs which where stored on the memory card. You should try to isolate all your software to check which one is causing the problems.

Do you have your email to automatically check? If so is the account IMAP?

BUG wiith B&B 4.0

im sorry Admins if wasn't supposed to create a new thread for this subject, but its ma first thread.
Everytime you do a soft reset after loading a few applications on, e.g. real player, pim back up, tomtom, tcpmp, etc, the device does not load up. you have to do a hard reset, no mata how long you leave it. This is not just apparent on my device but a couple of others i have tested with. Couple of times when you soft reset, you may get away wid it, but eventually it will crash.
It worked fine when i first installed it and didnt have the need to soft reset it in the first few days, but eventually when i did, thats when i had the trouble. Since then i must have done 10 hard resets, reloaded the ROM on again still the same. like i said not just this device, but a ma brothers and ma frends device.
Ive had to revert back to the o2 ROM, because the last thing i want whilst im out and about, is to have to do a soft reset and it does not load and then have to end up doing hard reset. Not Ideal.
Hope Tom Can fix this issue for the next release.
if anyone else having same issue and has fixed it, let us know.
cheers

I had this problem 3 times, this time i removed everything in traylaunch (and removed the check to enable traylaunch) and it seems to have stopped it - over 9 days since now.
Also, haven't got batterystatus to overclock after reboot, just in case.

i have tried it without tray launch and the problem was still evident.. in anycase, i like the tray launch feature, so it wud be good to keep that there. with the 3 devices i tested it on, it semms to happen after installing a couple of applications. i realy like the features of the ROM, its just a shame it gets stuck after a soft reset.
TOM if ur out there, the n please respond with any advice, or whether ur gna have a fix

after reading feedback from other users, it does seem as the problem is with quite a few ppl, if not everyone. it seems to be the fact that this ROM does not like other applications being installed. without any applications it works fine, but as soon as you install something it goes dead.
i have no reverted back to o2 ROM. which is working great, but is just boring... lol

i must apologise 'Furbious' as you were right. it was tray launcher causing the problem... i have since re-installed b&b 4.0 took tick out of tray launcher and it works a treat...
just waiting for 4.1

Problem with TF3D

Hi all,
First I have to say that I'm over the moon with my new TP2!!
I absolutely love it
Today I started customizing it, and I've got one problem.
No matter what task bar I'm installing, after soft reset TF3D won't start.
It just shows HTC, and nothing happens.
At this moment I have the stock Dutch rom that ships with the TP2.
I installed sdkcerts.
Anyone experiencing the same thing??
H.

sorry wrong thread

TF3D
Hi there,
I've had the same issue with my UK spec, a reboot often cures it but it is a bit lame when the software wont even start up.
So far this has only happened to me about 3 times but I have been playing with it immensly and have rebooted it about 20 times already whilst cocking up some Shat Nav software.
Still loving it in general though ;-)

I'm having the same problem, rebooting doesn't solve anything.
A hard reset does, but than I have to reinstall everyting.
Manually starting manila.exe is an option, unfortunately than the time isn't updated.
Anybody has a sollution for this?

My solution was:
1. Go to: Start > Settings > first tab and click on Today > Go to Items Tab.
2. Uncheck TouchFLO 3d and click OK.
3. Do step 1 and 2 agian but then Check TouchFLO 3D.
4. Soft reset.
Done

tried that but it didn't work for me.
Just removed TomTom 7 & SPB Backup and now it seems to start up fine....
That's a bit of a shame, because TomTom and backup are very helpfull apps...

ive had similar issues but only when trying to customise manila theme. kept saying launching touchflo but nothing happens and then reverts to saying tap here to launch manila. if any of the programs you are adding or any of the customisations you are making involve messing with manila then you will have issues! once hard spl is out then all these things wont be an issue any more.

same problem here, don't try to change startmenu things (standaard startmenu/small startmenu, extra rows etc).
If I enable the extra program tab the buttons won't work most of the time.
The stability of the TP2 is not so good yet, hope that there will be a fix or update for it or a very good custom rom from a good chef.

me 2
I have experienced it twice. I got TF running again by unchecking TF3d in the items screen of the today settings, shutting the TP2 down by pressing the on/of switch some seconds, then restarting ,rechecking TF3D and shutting down once more. This has the same effect as a soft reset, only the system is disconnected longer. So perhaps taking the battery out works as well.

I think this problem is there because TF3D is so much integrated in WM 6.1. So the chance of apps interfering with it is pretty big. I hope with WM 6.5, they remove the big menus's (since they are there already in WM 6.5) and other stuff. Just to get more memmory back, and to make TF3D more compatible with other apps. (still waiting for my TP2)

Error no longer happens
Hi Guys,
I found out that mine was being affected by an old copy of IGO 8 that I was trying to install, since I've upgraded to the new version the TF3D issue has completely vanished.
I noticed that when the TF3D failed it was after a period of low memory or high CPU useage, perhaps using some software that isnt compatible with the TP2 is causing TF3D to screw up.
it's just a theory at the mo... can anyone else share their experiences?

Guys,
this is the third thread about this subject. I have the same problem. HTC is not aware about this problem and encourages those who HAVE these issues to call them. Calling is free...
please do so in order to get rid if this massive bug!

I have been doing some investigation of my own on this one.
I have SPB Backup installed which reboots my phone every night and found that TF3D would not start. Even after a few reboots it would not start. Removed it tried again still an issue.
Hard reset and still was getting some issues.
After alot of rebooting etc I found that if you have a pin enabled on your SIM card TF3D has issues on startup.
No PIN and all is fine.
With that in mind I have just left the phone lock on for now until a fix is found for the bug by HTC

hi, please contact HTC with your findings. if they dont know, they cant fix. calling is free.
thought i disabled my PIN and the problem still persists. although i had a "loading..." once. but it didnt load...

I have contacted HTC about this. I am awaiting a reply from them about the issue.

I had the same problem when installing the .cab to remove the bottom curtain. Soft resets, unchecking and checking TouchFlo3D didn't work. I then reinstalled the .cab and the TouchFlo3D also came back.
Perhaps that will work for you too? Try reinstalling the last program after the problems has occured?

I have the same problem, and i did notice that after uninstalling an application it usually works again. The strange this is that it looks like it is not a specific application that I need to uninstall. It could be a cab for a different clock or tab icons or an g-sensor app, or probably any other app.
Strange .....

Hmz, I soft resetted my TP2 and found out that the TF3D again didn't start. Had to re-install the "Bottom Curtain Remover.cab", soft reset and then it started again.
Looks like ahlung has a point in saying that it doesn't look like it's a specific application that needs to be uninstalled / reinstalled.

It can also be affected by file read errors, including files on the SD Card, if you have corrupt files on the SD Card, this can cause TF to not launch and even lock the device.
Cheers,
Beasty

Same problem here!
I also contacted HTC and told them the issue. They suggested me to do a hard reset! If I couldn't think to do it by myself!

Touch Pro 2 - Needs Hard reset everytime it needs to be soft-reset

===============UPDATE==============
The application was the SPB Fullscreen Keyboard v4.11 that was the culprit, verified over 3 hard resets that this is the offending program.
I hope this saves anyone else from going through the grief I have suffered. I completely forgot to include it on my list below so I am glad I had the patience to test one more time. (I ussualy forget to install it, then go to txt message or something and install it).
==================================
I am pretty much at wits end here and am preparing to return this huge lump of crap to the store. It seems that if I install "pretty much anything" and NOT use the touch-flo garbage... the phone will work great.... until i need or want to soft-reset it....
then the logo comes up, the ROM/RADIO numbers, and then the screen turns black, to never come on again.
Having worked for Sprint for 5 years, and moreover having built my own custom roms at PPCGeeks for 2 years I feel that I have a pretty good grip on the ins & outs of windows mobile.
I have NO clue what is going on with this phone.
I have three of them in my possession. It happens on all three.
I install each application, ONE-AT-A-TIME, soft reset after every single install, its fine. I wait a day or so, soft reset... SURPRISE you gotta redo your phone.
I have narrowed it down to a few programs that *may* be the cause of my irritation...
-Phonealarm (overrides the notifications...???)
-Ptravelalarm (and three other alarm programs) notification flaw???
-Memmaid (deals with notifications...???)
I dont expect anyone to know the answer, maybe someone else is having this issue (i hate Touch-Flo) and is trying to install programs to make the handset usable from the today-screen.
I am going to list my installed programs, and maybe, just maybe, someone smarter than myself can pinpoint the culprit.
-batti 2.4
-calendar plus
-sbp fullscreen keyboard 4.11
-google maps 3.21 (never GPS locks btw)
-iContact 95
-phonealarm 2.30
-pTravelalarm 2.81
-Resco File Explorer 7.05
-rlToday v22b
Thats it, thats all i use on my phone, im a creature of simplicity. On the todayscreen i have phonealarm, rltoday, ptravelalarm, calander+
I went to the forums for both phonealarm & memmaid, and there doesnt seem to be any threads with my issue. ptravelalarm has no support, but I have tried g-alarm, gsalarm & poweralarm, and they all seem to fail as well.
Again I cant narrow it down to a single application because after an install and reset it works fine. Its like "after the program simmers" that it wants to "Black-Screen" the phone.
I am 100% sure that a custom ROM will alleviate all of my issues as I am using all of those programs on a 6800 and a 6900, with WM 6.1 & WM 6.5 respectively.
They even work on the stock roms for both handsets....
Any ideas? How far out is the HARD-SPL? I have about 3 weeks left before I have to return these things.
Thank you for reading, and any help that may be forthcoming.

I'm having the exact same issue, it's very frustrating to pay $400+ for a phone only to have it blackscreen of death you every time you try to boot it up. Touchflo seems nice but it just adds extra button presses to what should be straightforward tasks. I hope things turn around but right now I'm not impressed.